Goodwill Reviews

Updated August 28, 2014
Updated August 28, 2014
590 Reviews

3.0
590 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
143 Ratings

Review Highlights

Pros
  • Goodwill is awesome helping people in the community with disablities by offering them work (in 23 reviews)

  • Easy to work around schedule providing good work/life balance (in 10 reviews)


Cons
  • Salaries for upper management very high while team member are paid and poorly (in 32 reviews)

  • Minimum wage is what most people will make here, but it will help you rack up experience (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    its a pretty decent atmosphere no pressue

    Cons

    please please please more Pay

    Advice to ManagementAdvice

    You gotta pay

  2.  

    It was a good first experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Milwaukee, WI
    Current Employee - Sales Associate in Milwaukee, WI

    I have been working at Goodwill part-time for more than a year

    Pros

    It had a positive atmosphere.

    Cons

    Sometimes you could be understaffed.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    Everyone here is great to work with. Its a fun environment and pretty laid back. I work at the home office. They are currently building a new building.

    Cons

    It's a non-profit so pay isn't great. The insurance is killing me. I can't afford it. The plan had an extremely high deductible. People can be whiny and compassion about stupidest things. Repetitive work.

    Advice to ManagementAdvice

    Seek better insurance and pay better. Turnover rate is too high. When is your time just go ahead and retire.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Life changing, great atmosphere to be in, and always meeting people doing good deeds.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate  in  Richmond, VA
    Current Employee - Retail Associate in Richmond, VA

    I have been working at Goodwill part-time for more than a year

    Pros

    You meet interesting people everyday, and if your a people person you will love working here. You get to see all the great things people donate, and sales... Sales?? always low prices.

    Cons

    The down side to this job is only standing up all day working long hours and only having a thirty minute break. But they work with you as far as needing time off, and accommodating you to whatever it is to be comfortable. They have taught me good team morals and that it is a good work ethic to be at.

    Advice to ManagementAdvice

    Looking at expanding the store in the next five years.

    Positive Outlook
    Approves of CEO
  6.  

    Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager  in  Chicago, IL
    Former Employee - Customer Service Manager in Chicago, IL

    I worked at Goodwill full-time for more than 3 years

    Pros

    Great company to work for that makes a difference in the community.

    Cons

    Need a better work/life balance at times.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL

    I worked at Goodwill part-time for more than a year

    Pros

    Good pay good hours fun people .

    Cons

    You have to be careful what you touch.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good relationships and meaningful learning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-commerce Clerk  in  San Diego, CA
    Current Employee - E-commerce Clerk in San Diego, CA

    I have been working at Goodwill part-time

    Pros

    The people to work with are the best experience.

    Cons

    Wish there was more creative full time positions.

    Advice to ManagementAdvice

    None really because the people here are nice and respect each other.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    it was very well and it was job training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Janitorial  in  Uniontown, PA
    Former Employee - Janitorial in Uniontown, PA

    I worked at Goodwill part-time for less than a year

    Pros

    they have great people there and the business is friendly

    Cons

    that it's long hours but other then that I love it

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Revolving door for management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Kansas City, MO
    Current Employee - Management in Kansas City, MO

    I have been working at Goodwill full-time for more than 10 years

    Pros

    Decent pay, good benefits, good people and you help the community. I love what goodwill stood for, "helping the community and those that might be a bit less fortunate. there is a mission.

    Cons

    no weekends off, executive staff have no real knowledge on how to operate a retail business. 45+ hours a week, salary no overtime. under appreciated as management.

    Advice to ManagementAdvice

    know what your doing and you'll be fine, wing it and you wont last long. its all about the revenue at the end of the day and how you manage it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    The pay and learning experience is awesome!

    Cons

    Can sometimes be challenging to satisfy customers expectations

    Recommends

Worked for Goodwill? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.