Goodwill Reviews

Updated April 24, 2015
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3.0
886 Reviews
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Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
222 Ratings

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 28 reviews)

  • Easy to work around schedule providing good work/life balance (in 12 reviews)

Cons
  • Sometimes it has been hard to communicate with upper management with onongoing issues (in 41 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 27 reviews)

More Pros and Cons

Employee Reviews

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  1. Processing Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing in Wesley Chapel, FL
    Former Employee - Processing in Wesley Chapel, FL

    I worked at Goodwill full-time (Less than a year)

    Pros

    Wonderful working environment with excellent management. I enjoyed my time with this company.

    Cons

    Low entry pay, hard to make a living on this career alone.

  2. Helpful (1)

    A good company, all things considered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in Torrington, CT
    Former Employee - Store Associate in Torrington, CT

    I worked at Goodwill part-time (Less than a year)

    Pros

    Good causes
    Interact with (sometimes) good people
    See lots of interesting stuff

    Cons

    Customers can be pretty awful
    Pricing things can be a difficult art

  3. Great company to work for supporting a great and growing mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits and work-life balance
    Opportunities to advance
    Supporting a great mission helping others in the community knowing your role impacts others lives

    Cons

    There are a lot of stereotypes of working in resale and thrift retail, which is our economic engine for mission funding, which can make it hard to attract top talent.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. IT

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Pros

    Working with goodwill has been memorable and fascinating. The company culture is great and provides employee's with a supportive environment. The only concern is they are growing and a lot of managers are trying to transition it into a corporate environment, so hopefully that doesn't continue. Over all it's a great company!

    Cons

    A typical day at work is very interesting. This job taught me about order and the negligence associated with the absence of order. Management was indeed understanding and helpful, helping me to become the intern to remain a builder through out my duration.

    Advice to Management

    Good place to work. People are professional and friendly.
    a typical day at work
    what you learned
    management
    your co-workers
    the hardest part of the job
    the most enjoyable part of the job

  6. Cashier/ Floor Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate in Stockbridge, GA
    Current Employee - Cashier/Sales Associate in Stockbridge, GA

    I have been working at Goodwill

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always interacting with customers.
    Always have something to do, can never be bored.
    Can always learn something new

    Cons

    Pay is minimum wage but its better than no job

  7. Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very good DM and store associates. A real team spirit on the retail side. Friendly people on the plant side.

    Cons

    on the weeks you work Sunday (1-5) you will have to work another day and put in 4 hours, so on that week you only get one full day off. Even though you are only working four hours, you can not go off for the day!

  8. Not bad if you go to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donation Associate
    Current Employee - Donation Associate

    I have been working at Goodwill part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very flexible schedule, training was very easy, 8 hr paid orientation more thourough than it needed to be but covered everything, you get to see the community and assist them in their donation drive, store responsibilties are pretty laid back

    Cons

    unsafe conditions when loading trucks for donation drives, they tell you to fill a bin and that is when you have to take all the goods out of the 6' bin and chuck it over on top of another pile i personally damaged my shoulder. Use your own vehicle to far destinations and reimbursement for mileage wont be seen till a month after submission of the form. Filling 6' bins on drives by yourself in the summer heat while only being paid minimum.

    Advice to Management

    Donation drives should be a two person team mimimum to reduce risk of injuries from over straining. Expecting the associate to be the only one to place items in the bin when there is an excessive amount of goods and groups of people crowding is unrealistic.

  9. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Associate in Canton, MI
    Former Employee - Retail Associate in Canton, MI

    I worked at Goodwill full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fair pay, good benefits, nice people, advancement opportunities.

    Cons

    Full time is less than 40 hours.

  10. fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great teamwork, excellent communication, good service; cared about employees and their advancements as well as good causes for the community

    Cons

    struggle for hours, particularly at smaller stores; smaller stores would have higher turnover of merchandise, putting new things out and then getting rid of them to make room a few days later

    Advice to Management

    with smaller stores, decrease production numbers so customers actually have a chance to shop all the donations for a while

  11. Good job to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate
    Current Employee - Store Associate

    I have been working at Goodwill part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Easy money, the job is not difficult. You get a lot of experience as they cross train you ( by the way, the cash register training is great). Nice people to work with ,both managers and co-workers. Flexible schedule.

    Cons

    Not much room for advancement, no raises even if you do an excellent job and if you get a raise after a very long time it is very small.

    Advice to Management

    You should give a salary raise to people who deserve it.

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