Goodwill

  www.triadgoodwill.org
  www.triadgoodwill.org

Goodwill Reviews

Updated December 17, 2014
Updated December 17, 2014
708 Reviews
3.0
708 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
171 Ratings

Review Highlights

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 28 reviews)

  • Easy to work around schedule providing good work/life balance (in 12 reviews)


Cons
  • Sometimes it has been hard to communicate with upper management with onongoing issues (in 41 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Slow to move past old habits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time (more than an year)

    Pros

    The work is meaningful and they employ many passionate people who believe in helping others.

    Cons

    They allow employees to bully management into keeping old policies and processes that are obsolete, fiscally irresponsible, and do nothing to accomplish their mission of putting people to work.

    Advice to ManagementAdvice

    Forget old ties to "loyal" employees and use realistic evaluations to monitor progress, efficiency, and effectiveness. Those who believe in accomplishing the mission will follow your instruction and make the necessary changes to adapt.

    If everyone wants to put people to work and someone comes up with ways to do that, let them. Don't tell them it can't be done because it's never been done that way before.

    Lastly, when several employees consistently bring proof of another employee's inadequate behavior and work performance, do something about it. Otherwise, it makes the rest of the staff feel as though they are not heard and that they should lower their standards, as well. A management team who stands by and does nothing will demotivate their employees, burn them out, and eventually, lose them.

    Doesn't Recommend
    Neutral Outlook
  2.  

    helping company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processor in San Diego, CA
    Former Employee - Processor in San Diego, CA

    I worked at Goodwill full-time (more than 3 years)

    Pros

    care about their employees they work with you as a team they make you feel like you belong one big happy family

    Cons

    not much for advancement unless you know all areas of stores and the there is lots of competition within the employees

    Advice to ManagementAdvice

    don't play favorites do your job and whats expected don't be friends during working hours outside work place is another thing

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Associate in Everett, WA
    Current Employee - Production Associate in Everett, WA

    I have been working at Goodwill part-time (more than an year)

    Pros

    flexible schedule
    good coworkers and management
    paid holidays/floating holidays
    fast-paced work environment

    Cons

    stressful at times
    lots of gossip

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Rewarding and Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Manager in Saint Petersburg, FL
    Former Employee - Food Service Manager in Saint Petersburg, FL

    I worked at Goodwill full-time (more than 8 years)

    Pros

    Excellent benefit package , work-life balance

    Cons

    Lack of support from managment

    Advice to ManagementAdvice

    Increase communication between middle and upper management, recognize hard work

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good starting job not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Goodwill

    Pros

    Paid holiday. Full time. Insurance. 50% discount two times a month.

    Cons

    Hard work for the money

    Advice to ManagementAdvice

    Pay more and say thank you once in awhile.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Great Atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Chicago, IL
    Current Employee - Assistant Manager in Chicago, IL

    I have been working at Goodwill

    Pros

    Fast paced, days go by quickly, great upper management, love my coworkers.

    Cons

    Training is bare bones, computer system not the greatest, customers don't understand the money goes toward Goodwill programs.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Great opportunity to make an impact

    Cons

    can be unorganized at times

  9.  

    Great company to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Work, management, training, pay, location

    Cons

    Hours, benefits, raises, co workers, location

  10.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    Genuine concern for employees and the community. Many retail employees promoted from within into store manager or workforce development positions

    Cons

    Dealing with a challenging population of participants which can make staffing difficult when working with external companies.

  11.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Development Trainer in Louisville, KY
    Current Employee - Workforce Development Trainer in Louisville, KY

    I have been working at Goodwill full-time (more than 8 years)

    Pros

    Great Insurance and Family perks. Believe and live their mission, and assist their employment with professional development and growth

    Cons

    Nothing that I can think of...

    Advice to ManagementAdvice

    Continue to live the misison

    Recommends
    Positive Outlook
    Approves of CEO

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