Goodwill

www.triadgoodwill.org
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Goodwill Reviews

Updated February 25, 2015
Updated February 25, 2015
796 Reviews
3.0
796 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
201 Ratings

Review Highlights

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 28 reviews)

  • Easy to work around schedule providing good work/life balance (in 12 reviews)


Cons
  • Sometimes it has been hard to communicate with upper management with onongoing issues (in 41 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Pretty awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Goodwill full-time (more than 3 years)

    Pros

    Good work/life balance
    Easy job
    Mostly frustration free
    Great support from senior managers
    Open door policy that really works
    Good benefits

    Cons

    Lack of communication and transparency with the general public can sometimes lead to awkward conversations with customers and employees who just want to know why we do things the way we do them.

    Advice to ManagementAdvice

    We sell used items and need to remain focused on that. Please stop bringing new goods into the stores and marking them up to laughable levels

    Recommends
    Neutral Outlook
  2.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver
    Former Employee - Driver

    I worked at Goodwill full-time (less than a year)

    Pros

    Great people. From Ol' Jim to crazy Dan. From Big Red to Brad the Janitor. NB Rentall is your premier rental place.

    Cons

    none. Place is the best ever

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  3.  

    Best second job I ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Yukon, OK
    Current Employee - Retail Sales Associate in Yukon, OK

    I have been working at Goodwill full-time (more than a year)

    Pros

    -Great if you ever find another job and you can say you worked at a company that helped with charity
    -Adjustable hours and friendly management
    -I see all my co-workers as my second family
    -Easy to move up if the position is available

    Cons

    -You cant shop at your own store, nor can your immediate family members.
    - Pays not the best

    Advice to ManagementAdvice

    Try to look out for the little guys (us)!

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donation Attendant
    Current Employee - Donation Attendant

    I have been working at Goodwill

    Pros

    Overall good if you are at a less busy location. I am a donation attendant and sometimes it can get hectic with all the donors coming and going.

    Cons

    Hard work, low pay

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    quality sorter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Sorter in Hagerstown, MD
    Former Employee - Quality Sorter in Hagerstown, MD

    I worked at Goodwill full-time (less than a year)

    Pros

    The opportunity to have learned something new

    Cons

    the various temperatures in a warehouse setting.

    Advice to ManagementAdvice

    Management should promote growth, through training opportunities.

    Recommends
    Neutral Outlook
  7.  

    Awesome company to work for--so far so good

    Current Employee - Casual Sales Associate in South Portland, ME
    Current Employee - Casual Sales Associate in South Portland, ME

    I have been working at Goodwill

    Pros

    Lots of support, great people to work with, open door policy, work not to difficult.

    Cons

    Hours reduced during slow sales periods

    Advice to ManagementAdvice

    Don't know enough to comment here. My managers are awesome

  8. 2 people found this helpful  

    One Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in Chicago, IL
    Current Employee - Retail Supervisor in Chicago, IL

    I have been working at Goodwill

    Pros

    The company fosters a culture of advancement and recognizing it's people. The impact the company has on people is truly amazing; community programs and Workforce Connection Centers.

    Cons

    This is not necessarily a bad thing, but working in the Retail side of the company is a whole new experience. The business is very different from mainstream retailers. You have to be able to manage the retail store and donation center.

    Advice to ManagementAdvice

    Continue to foster a culture of recognition and advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Entry-level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Junction City, KS
    Current Employee - Anonymous Employee in Junction City, KS

    I have been working at Goodwill part-time

    Pros

    Their starting pay is a bit higher than minimum and very simple job.

    Cons

    The corporate policies do not make much sense and at times inefficient.

    Advice to ManagementAdvice

    If you're going to standardize all the stores in the district, come up with better ideas that make sense.

    Recommends
    Neutral Outlook
  10.  

    I loved working with goodwill, it was fun and interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Laundry/Production in Milwaukee, WI
    Current Employee - Laundry/Production in Milwaukee, WI

    I have been working at Goodwill full-time (more than 3 years)

    Pros

    the best reasons would be that the jobs are very simple to catch on to, the work is constant, and you get training and there is always a helping hand when needed.

    Cons

    I do not have any cons.

    Advice to ManagementAdvice

    no comment.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    Great place gives people second chances. They also help community

    Cons

    Some managers aren't very personable

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