Goodwill Reviews

Updated July 2, 2015
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3.0
Rating Trends
Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
237 Ratings

Pros
  • Recovering value from donated goods a the same time helping people in need (in 28 reviews)

  • very satisfy the work-life balance (in 12 reviews)

Cons
  • Upper management is the real problem though (in 41 reviews)

  • Your people do insane amounts of work under a lot pressure for minimum wage while the CEO makes over (in 27 reviews)

More Pros and Cons

987 Employee Reviews

Sort: Popular Rating Date
  1. Goodwill is ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pretty good pay. Goodwill invests there time into you to make you Better manager and person.there mission is to put people to work

    Cons

    They don't pay hourly that sell and they treat hourly like they are nothing


  2. Collection attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA

    I worked at Goodwill part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you work alone for the most part , sometimes it gets super slammed or super slow really just depends on the location . Good for someone who truly needs the job and had a rough past .

    Cons

    Managers sometimes do requests right away .

    Advice to Management

    None


  3. I love working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Job Coach
    Current Employee - Job Coach

    I have been working at Goodwill part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great co-workers at Goodwill. I work from the office, but also out of the stores sometimes. I haven't had any problems with staff.

    Cons

    If you work per diem, your hours are not steady. But to me it's worth it. They offer benefits at the full time level, such as: medical, and retirement.

    Advice to Management

    I don't really have any advise to management. They are all doing an excellent job as far as I know.


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  5. Decent Pay, Bad Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Associate/Cashier in Richmond, VA
    Current Employee - Floor Associate/Cashier in Richmond, VA

    I have been working at Goodwill full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I loved the pay as a cashier, and full time hours it added up.

    Cons

    Management was horrible to understand anything in our personal lives that could effect work.

    Advice to Management

    Listen to your employees, they are all human.


  6. Goodwill is a Good Company to Work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shreveport, LA
    Current Employee - Anonymous Employee in Shreveport, LA

    I have been working at Goodwill full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was fortunate to to get a good manager/supervisor who was flexible and passionate about helping others. Goodwill is a fun company that is service and community focused. Goodwill has a fun environment and young leadership.

    Cons

    The budget cuts were astonishing and across the board whenever the company took a hit financial and cut out very essential programs during hard times.


  7. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Grandville, MI
    Current Employee - Director in Grandville, MI

    I have been working at Goodwill full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great culture and positive place to work

    Cons

    Silos exist which are hard to penetrate


  8. Helpful (1)

    Nice place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Clerk
    Former Employee - Floor Clerk

    I worked at Goodwill

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Sympathetic management, straightforward operations. Great deal of collaboration and teamwork despite minor interdepartmental strife.

    Cons

    Repetitive loop of dated music, 24 hour cycle. Heat in stores.


  9. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Great place to start working hours and pay are good

    Cons

    To many people in other people business but that's on anything job


  10. Production Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Production Clerk in Stevenson Ranch, CA
    Current Employee - Production Clerk in Stevenson Ranch, CA

    I have been working at Goodwill full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Steady job. Friendly Staff. Excellent Management team.

    Cons

    Little to no responsibility. No little to no interaction with staff.

    Advice to Management

    None.


  11. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Goodwill

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work culture and values. Friendly and supportive team.

    Cons

    Low compensation and benefits. Slow results.



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