Goodwill Reviews

Updated August 1, 2015
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3.1
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Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
249 Ratings

Pros
  • Recovering value from donated goods a the same time helping people in need (in 28 reviews)

  • very satisfy the work-life balance (in 12 reviews)

Cons
  • Upper management is the real problem though (in 41 reviews)

  • Your people do insane amounts of work under a lot pressure for minimum wage while the CEO makes over (in 27 reviews)

More Pros and Cons

1,040 Employee Reviews

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  1. Key holder (management )

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Upland, CA
    Current Employee - Key Holder in Upland, CA

    I have been working at Goodwill

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It is an EEO employer that gives training and excellent opportunities to people of all walks of life. I love the charity work they dom

    Cons

    The only downside is that the company really can't employ enough staff at their stores because all salary depends on the number and quality of donations.

    Advice to Management

    Need more employees at some stores and more Full time positions


  2. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fast paced get those donations

    Cons

    Can't shop at own store boo

    Advice to Management

    Accept people who are fighting to overcome personal problems


  3. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Little Rock, AR
    Current Employee - Administrative Assistant in Little Rock, AR

    I have been working at Goodwill

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very rewarding job experience, strong company ethics, Dedicated staff.

    Cons

    There are no downsides to this organization.

    Advice to Management

    Keep up the excellent work!


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  5. mission-driven services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Rockville, MD
    Current Employee - Director in Rockville, MD

    I have been working at Goodwill (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    culture of valuing people, excellent benefit and compensation designed to be competitive with for-profits, mission-driven strategic planning

    Cons

    work-life balance can get hairy, differential application of professional development,


  6. Good values, great benefits, but can be hard to move up in company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorter in Charlotte, NC
    Current Employee - Sorter in Charlotte, NC

    I have been working at Goodwill full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay, regular break times, consistent hours, flexible schedule, end of year bonuses.

    Cons

    Can be hard to advance in the company if you can't work full time hours (39 hours a week), management styles can vary greatly which cause confusion among employees, work environment can be hostile depending on coworkers.

    Advice to Management

    I think it's important to make your employees feel welcomed and wanted at work. If you are a new manager or from a different store, always make your rules clear. Don't begin enforcing rules as if they already know your way of doing things, especially if you have rules that aren't in the handbook. Overall, remembering to hear everyone out and giving them your attention is important. And never forget to remind your employees how much you appreciate their hard work.


  7. cdl driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CDL Driver in Albuquerque, NM
    Current Employee - CDL Driver in Albuquerque, NM

    I have been working at Goodwill full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very easy work schedule. 730 to 330, same days off for months at a time. 37.5 hours a week so plenty of off time. great pto and floating holiday package

    Cons

    28k a year. work weekends. this is a great job if you want an easy schedule and don't want to work overtime. I would definitely recommend working here


  8. job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Charlotte, NC
    Former Employee - Warehouse Worker in Charlotte, NC

    I worked at Goodwill (More than 5 years)

    Pros

    I love there people so real

    Cons

    Money help truth love care


  9. Donation Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job position. Great pay 9.50. Easy work average 50 hours every two weeks.

    Cons

    Weather but if you an outside person this job could be for you.

    Advice to Management

    Management is great just goodwill is great overall. Work here in Virginia.


  10. Goodwill

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Monticello, MN
    Former Employee - Cashier/Sales Associate in Monticello, MN

    I worked at Goodwill

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the regulars. I loved cashiering and talking to the costumers. I also enjoyed so very much being apart of a team.

    Cons

    I really don't have cons minus one and that would be impatient costumers

    Advice to Management

    Be patient, kind, and mellow


  11. Retail team member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for. Free $10,000 life insurance Flexible scheduling for High school students There's never a dull day.

    Cons

    Closing is at 9 pm everyday, except Sunday, they close at 7. It gets really messy being a second hand store. Racks of clothes are stuffed! And they still bring out more clothes almost everyday to put out on the racks.

    Advice to Management

    The management is great. They just should probably go out on the sale floor more often to see its almost impossible to keep adding to it unless they have sales a bit more often to get rid of some stuff.



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