Goodwill

  www.goodwill.org
  www.goodwill.org

Goodwill Reviews

Updated November 20, 2014
Updated November 20, 2014
681 Reviews
3.0
681 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
163 Ratings

Review Highlights

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 27 reviews)

  • Easy to work around schedule providing good work/life balance (in 11 reviews)


Cons
  • They did not practice what they were preaching (they is upper management) (in 37 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its a lovely time, easy work for decent money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Buckeye, AZ
    Current Employee - Retail Sales Associate in Buckeye, AZ

    I have been working at Goodwill part-time (less than an year)

    Pros

    A very friendly environment, everyone is respectful. Structured hours and understanding managers when it comes to scheduling. Great benefits for full-time employees.

    Cons

    Pay rate could be better, there should be more opportunities to shop at our own Goodwill.

    Advice to ManagementAdvice

    Raising the salary a dollar, if not just another quarter. Possibly getting a bonus for hitting donation quota, like how managers get a bonus for sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Goodwill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Tuner in Charlotte, NC
    Former Employee - Table Tuner in Charlotte, NC

    I worked at Goodwill full-time (less than an year)

    Pros

    Good at getting you the skills

    Cons

    Not a eought team work

    Recommends
    Neutral Outlook
  3.  

    Goodwill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Milwaukee, WI
    Current Employee - Sales Associate/Cashier in Milwaukee, WI

    I have been working at Goodwill part-time (more than an year)

    Pros

    Very flexible with school schedule. Opportunities to grow within the company.

    Cons

    Can become tiresome and repetitive.

    Advice to ManagementAdvice

    Treat everyone equally.

    Recommends
    Positive Outlook
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Hampton, VA
    Former Employee - Management in Hampton, VA

    I worked at Goodwill full-time (more than 8 years)

    Pros

    Grate for career minded folks. Quick advancement. Great benefits. Feeling of helping the community.

    Cons

    Upper management does not listen to middle management.

    Advice to ManagementAdvice

    Great opportunities for advancement.

    Recommends
    Neutral Outlook
  6.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South Bend, IN
    Former Employee - Anonymous Employee in South Bend, IN

    I worked at Goodwill full-time (more than 8 years)

    Pros

    This company has strong core values, integrity, and supportive leadership. They provide excellent benefits. Believe in family and allows for flex time if needed. The leadership was always available and open to creativity and open to new ideas.

    Cons

    Office staff could sometimes focus on the negative too much and there was a tendency to gossip. As with any not for profit you have to deal with audits and sometimes that was overwhelming at times. Overall I give the cons a 2 compared to the pros of a 5.

    Advice to ManagementAdvice

    Keep up the good work. Continue to provide personal growth and support to your employees.

    Recommends
  7.  

    Donations Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donation Attendant in Saint Cloud, MN
    Current Employee - Donation Attendant in Saint Cloud, MN

    I have been working at Goodwill part-time (less than an year)

    Pros

    I dont mind working for goodwill as a college student. Its a pretty fair paying job for the work you do.

    Cons

    It can be annoying to deal with customers at times. Some of them can be impatient, but you learn to deal with them.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Every Day is Different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Pittsfield, MA
    Current Employee - Assistant Manager in Pittsfield, MA

    I have been working at Goodwill full-time (more than 3 years)

    Pros

    Company values are great
    Warm atmosphere
    Good work hours
    Plenty of Vacation/Sick Time/Personal Time

    Cons

    Sometimes you have to deal with situations that you are not necessarily trained for such as working with a client/participant that does not have a readily available list of restrictions or abilities.
    You have to improvise often.

    Advice to ManagementAdvice

    Better Training in dealing with handicapped/disabled and give raises more often!

    Recommends
    Positive Outlook
  9.  

    great place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    loved working there. Hade lots of fun.

    Cons

    didnt pay a lot, but helping out others made that not matter.

    Disapproves of CEO
  10.  

    Safety and health

    Current Employee - Safety Manager
    Current Employee - Safety Manager

    I have been working at Goodwill full-time (more than an year)

    Pros

    Keep up with their mission statement

    Cons

    I do not have anything negative to say about this organization

    Advice to ManagementAdvice

    continue to do the great job you all are doing.

    Recommends
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Goodwill

    Pros

    Wonderful organization with Good ethics and qualities. Pays above minimum wage.

    Cons

    None really. My boss just sucks at scheduling

    Recommends
    Positive Outlook
    No opinion of CEO

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