Goodwill
3.0 of 5 528 reviews
www.goodwill.org Rockville, MD 50 to 149 Employees

Goodwill Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.0 528 reviews

                             

68% Approve of the CEO

Goodwill President and CEO Jim Gibbons

Jim Gibbons

(124 ratings)

50% of employees recommend this company to a friend
528 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Goodwill is awesome helping people in the community with disablities by offering them work"
    in 22 reviews
  • "very satisfy the work-life balance"
    in 9 reviews
Cons:
  • "Salaries for upper management very high while team member are paid and poorly"
    in 29 reviews
  • "Minimum wage is what most people will make here, but it will help you rack up experience"
    in 20 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Great company, great people to work with and very rewarding!

    Case Manager (Current Employee)
    Saint Louis, MO

    ProsLaid back, relaxed dress code, freedom to be creative with your job.

    ConsWatching our state taxes go to the wrong people and being able to brush aside your morals to understand others.

    Advice to Senior ManagementI wish we had more holidays, tuition assistance and better pay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    I love it. some lazy workers

    Cashier (Current Employee)
    Charlotte, NC

    ProsPretty good starting pay, plenty of opportunities.

    ConsManagement doesnt seem to care if one worker does all the work as long as it gets done. Cashiers are underappreciated and underpaid for the amount of work that is done

    Advice to Senior Managementdo more for cashiers, improve promotion policy, allow people to enter management at the store they started at.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to shop.

    Anonymous Employee (Current Employee)

    ProsNot a great place to work. I work there

    Consthe pay is terrible and no benefits

    Advice to Senior ManagementStart treating your employees better

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    • No Opinion of CEO

     

    Great place to volunteer.

    Volunteer Material Handler (Former Employee)
    Chatham, VA

    ProsLearn how to work with others along with other basic job skills.

    ConsStanding continuously on concrete floors.

    Advice to Senior ManagementNone.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Great place to volunteer

    Computer Lab Assistant (Current Employee)
    Tacoma, WA

    ProsGet to meet all different sorts of people (including a few you'd probably never encounter otherwise)
    Great place to hone your people skills
    Supportive and adaptable coworkers

    ConsNever enough resources to do a job properly. But that's part of being a non-profit, I guess.
    Rely heavily on volunteers for many programs, so getting paid to work there is going to be pretty tough

    Advice to Senior ManagementFocus efforts on services people need, rather than what you can most easily offer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Pleasant place to work

    Retail Sales Associate (Current Employee)
    Falls Church, VA

    ProsGood will's mission, culture, time-off policies, benefits and the opportunity to advance to upper management. Decent place to work and the management is very professional.

    ConsWork every weekend-no life work balance and compensation is a bit low based on the cost of living. In addition, Goodwill needs to find ways to keep store personnel motivated, through contests and prizes.

    Advice to Senior ManagementCompensation

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great Place

    Cashier/Sales Associate (Former Employee)
    Richmond, VA

    ProsEasy to work around schedule providing good work/life balance

    ConsSalary below average, and a lack of benefits

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    nice working atmosphere.

    Assistant Manager (Current Employee)
    Jacksonville, FL

    Prosenjoy working with people with disabilities its fun and rewarding

    Constraing indivduals to get other jobs and be skilled in there job field.

    Advice to Senior Managementneed to have more communications between ,management.

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Ok branch of the company to work for. There weren't many resources available and we had lots of turnover.

    Workforce Development Specialist (Former Employee)

    ProsStrong mission, focus on helping others, was a good fixture to have in a rural community, flexible working hours were nice.

    ConsFew resources, poor hiring decisions led to high turnover. Not much support from headquarters. Lots of flying by the seat of your pants. Poor training and development of employees.

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    I was given the opportunity to meet nice co-workers and customers alike. Especially those of other cultures.

    Donor Specialist (Former Employee)
    Atlanta, GA

    ProsAs an employee, a discount was given at all Goodwill retail stores, local and out of state. This is quite useful when in need of clothes, dishes, flatware and decorations for the home.

    ConsUnfortunately there is no room for personal or professional growth.

    Advice to Senior ManagementShow appreciation to hardworking employees. Also, micromanaging is an insult to adults who conduct themselves in a professional manner while at work.

    No, I would not recommend this company to a friend

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