Goodwill Reviews

Updated March 26, 2015
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3.1
836 Reviews
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Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
212 Ratings

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 28 reviews)

  • Easy to work around schedule providing good work/life balance (in 12 reviews)

Cons
  • Sometimes it has been hard to communicate with upper management with onongoing issues (in 41 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 27 reviews)

More Pros and Cons

Employee Reviews

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  1. volunteer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer

    I have been working at Goodwill (less than a year)

    Pros

    Looking for an hourly job full time hopefully, part-time ok also

    Cons

    really no complaints people are all friendly

    Advice to ManagementAdvice

    I volunteer at the Hudson Goodwill steadily and enjoy the work

  2. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Development Specialist in Columbus, OH
    Current Employee - Workforce Development Specialist in Columbus, OH

    I have been working at Goodwill

    Pros

    Lots of learning involved and great people

    Cons

    None at this time.

    Advice to ManagementAdvice

    Continue to offer this great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  3. I've been working as a cashier for Goodwill for about 10 months now, and it's the best part time job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Ottawa, IL
    Current Employee - Cashier in Ottawa, IL

    I have been working at Goodwill part-time (less than a year)

    Pros

    Goodwill has a great mission statement.
    Management has very attainable expectations and is very reasonable.
    Management is encouraging.
    They are more than willing to work around your schedule if there are conflicts.

    Cons

    Sometimes management fails to fix persistent problems within the staff.

    Advice to ManagementAdvice

    Be more willing to tell an employee that they need to correct a problem instead of allowing that problem to continue and therefore affect the productivity of other employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. A great place to expand your horizons!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Francisco, CA
    Current Employee - Software Developer in San Francisco, CA

    I have been working at Goodwill full-time (more than a year)

    Pros

    A challenging and rewarding work environment, well connected to the local community. A very accepting and diverse work force that readily accepts all. Talent is recognized and rewarded by management. Also the very tangible reward that your work is making a positive difference in the lives of others.

    Cons

    The business is constantly challenged economically to make ends meet. The task to provide jobs to so many in need and pay the higher than average wages demanded in San Francisco CA is forcing painful but necessary adjustments.

    Advice to ManagementAdvice

    Continue with the path chosen,and do not waiver, promote and encourage those who share the values and Mission of Goodwill.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great place if you want a career in retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Staff in Santa Rosa, CA
    Current Employee - Retail Staff in Santa Rosa, CA

    I have been working at Goodwill full-time (more than 3 years)

    Pros

    Worked here for several years. Management prefers internal promotions, CEO values employee feedback and senior leaders genuinely respond to every comment. As opposed to many retailers, Goodwill RE tries to keep most positions full time with benefits. Health insurance is affordable for single coverage, dental, ample paid time off.

    Cons

    Very slow turnaround for replacing vacancies. Leaves stores short staffed for long periods of time and hurts sales, which we are held highly accountable for achieving.

    Advice to ManagementAdvice

    Speed up your hiring process. Many steps seem to be unnecessary. Inventory processors and cashiers that leave should be replaced in days, not weeks or months.

    Recommends
    Positive Outlook
  7. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Great people to work with, easy tasks

    Cons

    low salaries, not much room for increased wages

  8. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Goodwill full-time (more than a year)

    Pros

    They have a great training program

    Cons

    not much of a work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    The experience here is a terrific one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Forest Lake, MN
    Current Employee - Sales Associate in Forest Lake, MN

    I have been working at Goodwill

    Pros

    The co-workers I work with are by far the coolest people I have ever met along with the great pay that goes with it

    Cons

    The only down side to this job is it can be very repetitive on some days. You take something from the back put it out front ect.

    Advice to ManagementAdvice

    I would say that the management does a perfect job at my location and is a very fun and enjoyable management to work under

    Recommends
    Positive Outlook
    Approves of CEO
  10. Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker in Cranberry Township, PA
    Current Employee - Dock Worker in Cranberry Township, PA

    I have been working at Goodwill part-time (more than a year)

    Pros

    -pretty laid back for the most part
    -people are usually friendly
    -pay is good for the work

    Cons

    -some workers get a little annoyed at eachother
    -donators can be mean

    Advice to ManagementAdvice

    -keep an eye on the buildings, make sure they are up to date, my building has leaks everywhere and we have to use buckets to get water when it rains

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Goodwill Industries - Knoxville. The management and all of the employees at the Middlebrook Facility are excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilities Custodian - Maintenance in Knoxville, TN
    Former Employee - Facilities Custodian - Maintenance in Knoxville, TN

    I worked at Goodwill

    Pros

    Everyone is easy to work with and very friendly.

    Cons

    I have no complaints at all.

    Advice to ManagementAdvice

    Michelle and Johnny at the Middlebrook facility are professional and very easy to work with.

    Recommends
    Positive Outlook

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