Goodwill Reviews

Updated September 19, 2014
Updated September 19, 2014
611 Reviews
3.0
611 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
155 Ratings

Review Highlights

Pros
  • Goodwill is awesome helping people in the community with disablities by offering them work (in 23 reviews)

  • Easy to work around schedule providing good work/life balance (in 10 reviews)


Cons
  • Salaries for upper management very high while team member are paid and poorly (in 32 reviews)

  • Minimum wage is what most people will make here, but it will help you rack up experience (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Goodwill is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Horizon Program  in  Little Rock, AR
    Current Employee - Horizon Program in Little Rock, AR

    I have been working at Goodwill part-time for less than a year

    Pros

    The fun people and opportunities and benefits.

    Cons

    I don't get paid over $8.00

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Cumming, GA
    Former Employee - Sales Associate in Cumming, GA

    I worked at Goodwill full-time for more than a year

    Pros

    Nice employees, enjoyed working here, love the mission "putting people to work". I worked with north ga store after I was their for a year I got a .25 raise. Excellent benfits. Employee discount. The management cares about employees.

    Cons

    Expensive price, short staffed, and pay is minimum wage, cannot transfer out of state

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    team

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    Fun, fun, fun, fun, fun

    Cons

    have to work weekends which is a bummer

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  5. 1 person found this helpful  

    Goodwill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Litchfield Park, AZ
    Current Employee - Retail Sales Associate in Litchfield Park, AZ

    I have been working at Goodwill part-time for less than a year

    Pros

    The environment of Goodwill is very positive, and the managers work well with you. If you do very well, you could get a higher salary which could happen very often if you are a hard worker.

    Cons

    The costumers can be very rude at times, especially on half off Saturdays, It can also get very crowded and unorganized at times on certain sale days which makes it chaotic,

    Advice to ManagementAdvice

    The management could be more on the floor.

    Recommends
    Neutral Outlook
  6.  

    Excellent Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Intern  in  Chicago, IL
    Current Employee - Supervisor Intern in Chicago, IL

    I have been working at Goodwill as an intern for less than a year

    Pros

    Great way to give back to the community and help people in need.

    Cons

    The Customers are awesome... no complaints here.

    Advice to ManagementAdvice

    Management is very friendly, helpful, and understanding.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good organization to work for, people who care and sharing of resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time for more than 10 years

    Pros

    Challenging work, good solid staff and rewarding work.

    Cons

    The constant changes in the non-profit world.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Like the company but not like any other retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Naperville, IL
    Current Employee - Operations Manager in Naperville, IL

    I have been working at Goodwill full-time for more than a year

    Pros

    work/life balance is good
    pay is good comparable to big box retailers pay
    MOST of upper management are nice

    Cons

    Dealing with donated/used goods can be gross
    customer base is not the classiest people and they make you get a negative felling about mankind sometimes

    Advice to ManagementAdvice

    Do not change your training... best I have ever seen!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    It is a very interesting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cashier
    Current Employee - Lead Cashier

    I have been working at Goodwill full-time for more than a year

    Pros

    Wonderful benefits. Never had this many benefits before. They also give people second chances with criminal records that other places won't.

    Cons

    Would be nice to get a little higher wages or better yearly raises. Not a very.clean place to work.

    Advice to ManagementAdvice

    Better yearly raises. Especially to those that work above expected.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    its a pretty decent atmosphere no pressue

    Cons

    please please please more Pay

    Advice to ManagementAdvice

    You gotta pay

  11.  

    It was a good first experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Milwaukee, WI
    Current Employee - Sales Associate in Milwaukee, WI

    I have been working at Goodwill part-time for more than a year

    Pros

    It had a positive atmosphere.

    Cons

    Sometimes you could be understaffed.

    Recommends
    Positive Outlook
    No opinion of CEO

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