Goodwill

www.triadgoodwill.org

Goodwill Reviews

Updated January 29, 2015
Updated January 29, 2015
761 Reviews
3.0
761 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
190 Ratings

Review Highlights

Pros
  • You know you are doing good work by helping people with disabilities find work through training (in 28 reviews)

  • Easy to work around schedule providing good work/life balance (in 12 reviews)


Cons
  • Sometimes it has been hard to communicate with upper management with onongoing issues (in 41 reviews)

  • CEO's make six figures with bonuses while majority of employees are paid minimum wage or below (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Fun people to work with, great customers.

    Cons

    Low pay and no benefits.

    Recommends
    Neutral Outlook
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill

    Pros

    Management is terrific with a great staff.

    Cons

    Need more employees - the staff is very busy!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Loved the job, but you can't stay forever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Beaver Dam, WI
    Former Employee - Cashier/Sales Associate in Beaver Dam, WI

    I worked at Goodwill part-time (more than a year)

    Pros

    Decent upper management. You did receive employee discounts on already cheap items. Able to learn about products since they are constantly changing and you don't see the same thing every day. Everyone is very friendly. (I only had problems with one manager.. but every business has something!) I loved what I did and the people I was around, but I had to leave when I found a better paying offer. You can't stay in retail all your life!

    Cons

    Softlines production/hardlines production/donations attendant is very repetitive but you have a co-worker across the table to be able to talk to for most of the day.
    Sales associates get a decent amount put on their shoulders. They are checking people out, putting softlines/hardlines away when they are not busy at the registers. Rotating out old inventory. Organizing items. Helping customers. It is a decent amount, but usually not too hard to handle. If you get backed up they would usually send people out from the back.
    Pay is decent for retail, hard to get full-time status.

    Advice to ManagementAdvice

    Not too much, everything seemed to run smoothly. There is one manager that causes problems with employees and no-one really likes.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Temp work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Moniter in Brooklyn, NY
    Former Employee - Test Moniter in Brooklyn, NY

    I worked at Goodwill part-time (more than a year)

    Pros

    Great Temp Jobs
    Vary of Jobs available
    Locations in Long Island as well as City and upstate.

    Cons

    Directions by Mangers not always accurate to job site.

    Advice to ManagementAdvice

    Double check directions in other Boroughs of NYC.

    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lynnwood, WA
    Former Employee - Customer Service Representative in Lynnwood, WA

    I worked at Goodwill

    Pros

    It is an easy retail job.I found it interesting to see all the random things people donate. The company supports its local community through employment programs and goods for needy people. They offer an Employee discount.

    Cons

    They do not always promote from within and are slow to offer raises. Employees must wait 24 hour before they can purchase anything donated. If an item isissing a tag a customer can get an instant price but employees are not permitted to.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate in Bay View, WI
    Current Employee - Cashier/Sales Associate in Bay View, WI

    I have been working at Goodwill part-time (less than a year)

    Pros

    All of the managers and employes are very friendly. Most of the employees are around my age (25). Some older some younger. High school kids even work there.

    Cons

    I have no challenges at this point in time. Everything is going great. They are very flexible with work hours.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Job Trainer in Cedar Rapids, IA
    Current Employee - Job Trainer in Cedar Rapids, IA

    I have been working at Goodwill part-time (less than a year)

    Pros

    works with my schedule.
    Family oriented
    Friendly
    great clients
    easy paper work

    Cons

    wont give you any opportunity to advance

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Working with purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Pros

    The ability to make a difference in someone's life who may not have a chance without out the work that you do is the most rewarding part of the job.

    Cons

    More limitations in a non-profit environment than in regular corporate america

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    sales Associate

    Former Employee - Sales Associate in Orange, CA
    Former Employee - Sales Associate in Orange, CA

    I worked at Goodwill part-time (more than a year)

    Pros

    Good Place to work
    co worker benefits shifts

    Cons

    streesfull at times
    lots of gossip

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
  11.  

    Work hard and enjoy it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wares Processor in Buffalo, NY
    Current Employee - Wares Processor in Buffalo, NY

    I have been working at Goodwill

    Pros

    A retiree from health care , i find working at Goodwill to be most enjoyable!
    Learning what is involved in in working in "thrift" is a great experience.
    To deliver the quality if mechandise we provide to our customers demand our employees to give it their all..... we do!
    I have visited many other simikar type stores in our area and found ours to best in price and quality! Shop Goodwill!

    Cons

    Short staffed at times. This often leads to disruption of assigned tasks.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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