Goodwill Reviews

Pros

The company is a nonprofit who contributes to the Denver metro area's high school (approximately 26), provides those with disabilities a place to work and allows adults using Adams and Arapahoe county services a place to gain employment knowledge (including resume writing, how to interview, etc).

Cons

I think the downside of Goodwill Industries of Denver is not being able to provide the assistance to 100% of those we serve.

Advice to Senior Management

Please allow those at the corporate office more time (possibly every month or every other month) to spend at the retail/outlet stores so that they could educate the public on what Goodwill does for others, also to include helping the stores out as much as possible.

Pros

Lots of creative freedom. I had my own private office. Benefits were awesome.

Cons

Entry level pay. Little to no training. I had to figure it ALL out on my own. Very frustrating.

Advice to Senior Management

Implement a training program and follow it.

Pros

The pay is good if you are an assistant manager or higher.

Cons

The way some of management treat people. Its very rude!

Pros

The common mission and energy of the workers is to do whatever it takes to empower their clients and to build their capacity to improve their lives personally and professionally. The company itself is a well-respected brand and entity no matter where it establishes itself so the community easily embraces Goodwill Industries.

Cons

The down side is that the management at my particular location was aloof, neglectful and/or dismissive and disrespectful of its employees. The most common issue was the general practice of management treating to and speaking to their employees like children and not being fair and balanced in their assessment, reward and/or discipline of the personnel. Furthermore, they provided ultimately no training and overall, had an unprofessional manner of operating the business.

Advice to Senior Management

Goodwill International is obviously a great place to work for but depending on what location you go to, it can color your experience of the company for life. I would consider dispensing an anonymous, company-wide survey and whatever location scores detrimentally low, have some focus groups conducted by outside consultants. Identify the problem and then fix it quickly before Goodwill suffers from a major brain drain.

Pros

It is very rewarding working with the population that I worked with.

Cons

Poor communication. Although all positions in my department required a 4 year degree or better, employees were not treated with professional courtesy. Literally everyone in my department has either already left or is looking for a job- except one.

Pros

Goodwill does a great job supporting their mission to put people to work.

Cons

Goodwill could work together with the international side instead of staying separated based on regions. It might help unify the mission and help more people in the long run.

Pros

flex time and cross training

Cons

marketing of programs to the community

Advice to Senior Management

sucession training

Pros

they are very considerate people

Cons

low pay, some staff dont work..

Advice to Senior Management

they are good, they help people with disabilities and help poor community, they help those people who need jobs especially those who are in need

Pros

Some of the fellow employees are very nice and good people.

Cons

I don't even know where to start.. The revolving door of employees - hired and fired in the crazy cycle. In one week you could see 3 people go and 3 new ones (at least) just to see at least one of them quit within the first 3 days. This place needs a serious shake up from the top down. Canada Revenue Agency, Human Rights Tribunal and media should take a closer look at what goes on in this "company". Mistreatment, lies, abuse of employees are standard practices - not an exception.
Their pay is akin to those in the 3rd world sweatshops, not a civilized 1st world country. The organization is going downhill market wise and employment wise for the last few years and there are no improvements being made to do anything about it. My advice to anyone looking at this place - stay away from them unless you don't mind being treated like trash and kick in the butt with minimum pay, not paid overtimes, no benefits at all and no prospects for the future. Union is joke in this place - totally sucking up to the execs. They will not protect you.

Advice to Senior Management

just retire... it is clear you are there because you have no qualification, education and skills to do anything real.

Pros

The company mission as how it helps people. The company culture is encouraging. The sale of items helps people get jobs.

Cons

Somewhat overloaded with management at different levels. Managment sometimes overlaps eachother and right hand doesn't always know what the left hand is doing.

Advice to Senior Management

Look for more opportunities to advance current employees. Promotions are sometimes given to people outside of Goodwill. Other times promotions are given inside the company but others are not prepared to advance.