Goodwill Reviews

Updated August 27, 2015
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1,109 Employee Reviews

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  1. mission-driven services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Rockville, MD
    Current Employee - Director in Rockville, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Goodwill (More than 5 years)

    Pros

    culture of valuing people, excellent benefit and compensation designed to be competitive with for-profits, mission-driven strategic planning

    Cons

    work-life balance can get hairy, differential application of professional development,


  2. HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Goodwill full-time

    Pros

    Great place to establish a foundation in the field.

    Cons

    :Low pay and bad benefits

    Advice to Management

    Better Compensation and benefit plans


  3. Think twice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Provided decent benefits and pay.

    Cons

    Poor upper-management that had no idea how to do our jobs.

    Advice to Management

    Be prepared to be held accountable at unrealistic levels.


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  5. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richton Park, IL
    Former Employee - Customer Service Representative in Richton Park, IL
    Recommends
    Positive Outlook

    I worked at Goodwill (Less than a year)

    Pros

    Great people, career advancement, great location

    Cons

    Crazy schedule and work hours, low pay


  6. My experience, starting there was wonderful now things had changed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cashier in Las Vegas, NV
    Current Employee - Lead Cashier in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than a year)

    Pros

    There aren't any great reasons or good ones, they are long gone.

    Cons

    The only challenge is having to satisfy everyone else and not being thanked for it.

    Advice to Management

    Please work as a leader


  7. As a whole for the Goodwill of Central Iowa

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Urbandale, IA
    Former Employee - Store Manager in Urbandale, IA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Enjoy working with people with barriers. It is interesting to see what items you are getting to price and sell. Enjoy working with the team of employee's

    Cons

    New to be able to keep the good employee you had.

    Advice to Management

    Nice to stuff to say that are needed and wanted but would be nice if the whole team would see HR in a good way and and just see them when someone is going to get a write up, Need to them to understand everyone has a barrier of some kind and not have so many rules. Just trying to get the job done with out being so hard on the employees. I would like to see them help people with barriers more, Have scene to many time when that didn't happen in every case.


  8. Goodwill of San Francisco, San Mateo and Marin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Goodwill (More than 10 years)

    Pros

    100+ year old company many followers known name and brand hardworking and dedicated employees

    Cons

    leaders lack the knowledge and experience to operate such a diverse oganization and complex operation lack of processes and procedures

    Advice to Management

    Executive management need to be more aware of employee needs, working conditions and life balance of middle management


  9. Forklift Driver

    Current Employee - Forklift Driver in Phoenix, AZ
    Current Employee - Forklift Driver in Phoenix, AZ

    Pros

    Good place to work with good hours and other employees. Great place to learn new things and meet new people.

    Cons

    Hard to move up in this company do to the constant turn around of employees and reckless safety issues

    Advice to Management

    The management at this company should listen to there employees and take some of there advice when it comes to safety and better ways to make the company grow.


  10. Good values, great benefits, but can be hard to move up in company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorter in Charlotte, NC
    Current Employee - Sorter in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Goodwill full-time (More than 3 years)

    Pros

    Great pay, regular break times, consistent hours, flexible schedule, end of year bonuses.

    Cons

    Can be hard to advance in the company if you can't work full time hours (39 hours a week), management styles can vary greatly which cause confusion among employees, work environment can be hostile depending on coworkers.

    Advice to Management

    I think it's important to make your employees feel welcomed and wanted at work. If you are a new manager or from a different store, always make your rules clear. Don't begin enforcing rules as if they already know your way of doing things, especially if you have rules that aren't in the handbook. Overall, remembering to hear everyone out and giving them your attention is important. And never forget to remind your employees how much you appreciate their hard work.


  11. Administrative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Goodwill full-time

    Pros

    Flexible, good training and ways to gain experience in different areas to improve your skills.

    Cons

    hard to find areas for advancement in the company.



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