Gordon Biersch

www.gordonbiersch.com
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Gordon Biersch Reviews

Updated February 11, 2015
Updated February 11, 2015
38 Reviews
3.3
38 Reviews
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H. Allen Corey
12 Ratings

Employee Reviews

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  1.  

    No problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tysons Corner, VA
    Former Employee - Server in Tysons Corner, VA

    I worked at Gordon Biersch full-time (more than a year)

    Pros

    Great food and beer
    Not bad management
    Good atmosphere
    Money making potential

    Cons

    Choices of promotions based on favorites more than who is best for the jobs
    Hosts/Hostesses do whatever they want and don't have good system

    Advice to ManagementAdvice

    Validate your choices of promotions
    Introduce/improve technology at host stand
    Actual product is great though!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    The management leaves much to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Broomfield, CO
    Former Employee - Server in Broomfield, CO

    I worked at Gordon Biersch part-time

    Pros

    It helped me broaden my beer knowledge and that's about it. It is really slow so i got some time to make friends.

    Cons

    Corporate seemed to constantly change menu items so it was hard to keep up with what was still order-able. Starting as a server you get stuck in the slow sections and have no opportunity to move to bar or cocktail so not only are you making a "tip- employee's" wage, but your not making the tips in the slightest.. The training process is long and unnecessary and it seems like each branch cycles through assistant managers very frequently. The benefits for hourly workers don't match the pay received. They seem to over staff so each employee only gets about 15 hours a week even if you say you want full time in the interview.

    Advice to ManagementAdvice

    Dont change menu items so frequently. If your going to have special summer small plates, keep them through summer, not just for 1 month. Also try and hire managers that might stick around for a while to get the know the staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Gordon Biersch

    Pros

    Great environment, managers, and co-workers!

    Cons

    Pay is hit or miss, but what serving job isn't?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Baltimore, MD
    Former Employee - Food Server in Baltimore, MD

    I worked at Gordon Biersch

    Pros

    Food was good, the training is fun because you get food shows

    Cons

    Terrible management, terrible staff, rude to new people, work load is insane for a restaurant server compared to other restaurants, no money, everyone is competitive towards each other (far from a team)

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
    Negative Outlook
  6.  

    Server/Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server, Bartender
    Former Employee - Server, Bartender

    I worked at Gordon Biersch part-time (less than a year)

    Pros

    Easy job - management is bearable.

    Cons

    Too many employees - always have new hires - too many bartenders, only got one shift a week. You also never know what and when the new promos start.

    Recommends
    No opinion of CEO
  7.  

    This is a review of the Navy Yard location. Overall a good experience but as the company becomes more and more corporate quality is being lost and care for the employee is dropping down the priority list.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Washington, DC
    Current Employee - Anonymous in Washington, DC

    I have been working at Gordon Biersch full-time (more than a year)

    Pros

    Great beer so its an easy sell.

    Cons

    Horrible uniforms...food is meh...generally speaking management doesnt care about the employees. Somewhat understandable considering the low quality of employees...but hey...they hired them.

    Advice to ManagementAdvice

    Get a dishwasher to clean bar glasses. The hand washing system is not clean and is inefficient and customers dislike it. Allow good employees to expand their sections and work better shifts so that they dont leave for greener pastures.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Transitional Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Trainer in Dallas, TX
    Former Employee - Server/Trainer in Dallas, TX

    I worked at Gordon Biersch full-time (more than a year)

    Pros

    Fun environment with great team of people. Fast based but organized. Management very supportive of each employee. Opportunity for advancement.

    Cons

    Because the restaurant is halfway between casual and fine dining, the tips are tough to survive off of. You would need to work double shifts 6 days a week to make it work. Of course, that depends on where the restaurant is located.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gordon Biersch

    Pros

    Good pay and good experience

    Cons

    Restauraunt hours can be long

  10.  

    One of the best restaurants I've worked in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Syracuse, NY
    Current Employee - Line Cook in Syracuse, NY

    I have been working at Gordon Biersch full-time (less than a year)

    Pros

    Opportunities for overtime during busy season, good coworkers, decent pay.

    Cons

    New management not on same page, not enough employees, computer generated prep lists don't work.

    Advice to ManagementAdvice

    The systems that are in place in the kitchen only work if management holds people accountable for their work.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    DC location took great care of staff by giving lots of internal perks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess Trainer in Washington, DC
    Former Employee - Hostess Trainer in Washington, DC

    I worked at Gordon Biersch full-time (more than a year)

    Pros

    Great opportunity to learn the restaurant business with extensive training and opportunities to advance. Promotions are likely to occur quickly if you are willing to put in the time and work.

    Cons

    Long hours, constant change in management, increased responsibility without adequate compensation. Managers were not on same page.

    Advice to ManagementAdvice

    Be consistent. Cherish employees. Provide adequate compensation especially for an increased work load. Work on management retention.

    Recommends
    Neutral Outlook
    No opinion of CEO

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