GovDelivery

  www.govdelivery.com
  www.govdelivery.com

GovDelivery Reviews

Updated December 11, 2014
Updated December 11, 2014
19 Reviews
3.8
19 Reviews
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Scott Burns
18 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Poor Leadership and No Accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Saint Paul, MN
    Current Employee - Senior Developer in Saint Paul, MN

    I have been working at GovDelivery full-time (more than 3 years)

    Pros

    The staff is great, the product fills a great niche, but there needs to be more acountability by leadership to reduce the turnover and sudden departure of new hires.

    Cons

    There is a lack of leadership and integrity within the technology and operations area. Directors and above are not held accountable for their poor leadership skills and if you ask too many questions you are considered a trouble maker. The turnover is high for a company of its size. HR schedules 30, 60, and 90 day reviews to discuss your opinion of your role and your leader, but do not be candid if you are unhappy because you will not see day 91.

    Advice to ManagementAdvice

    Develop integrity

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Company to avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN

    I have been working at GovDelivery full-time (more than an year)

    Pros

    CEO is great and provides energy to what otherwise is a very negative place to work. Great breakfast club. company happy hours.

    Cons

    poor work/life balance, high stress with low tolerance for errors or suggestions that might disagree with management, Huge turnover which makes it questionable whether it really is the problem of hiring bad employees or rather a result of a messed up management team.

    Advice to ManagementAdvice

    Follow the lead of your CEO. Take some management classes and don't be so quick to pull the trigger on employees who might offer suggestions that disagree with you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Turnover, turnover, turnover, with no consistent direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at GovDelivery full-time (more than an year)

    Pros

    Solid compensation, with good salary and benefits. Flexible schedule. Good company outings (summer family picnic, fall family orchard visit, nice winter/Christmas party). Relatively relaxed office setting, with drinks brought in for meetings or celebrations every few months or so. Upper management really tries to communicate with everyone where the company is at and where it's going.

    Cons

    People don't stick around. I've never worked anywhere with a higher turnover rate. If a new employee made it a year, they usually stuck around, but many people either left or were fired within months of starting. Going through 4 bosses in 2 years at the same position resulted in inconsistent priorities and direction or complete lack of direction.

    Additionally, the nature of government contracts led to some frustrating aspects, such as bonuses getting delayed while waiting for payment on a contract, though communication about things like this was good and it's nothing that other industries don't face in some capacity.

    There weren't many people who seemed to have a really solid work-life balance. Emails between 8 PM and midnight (or 2 AM) were regular.

    While the executive management really worked to communicate with everyone where the company was and the direction in which it was going, the direction changed often, likely due in part to numerous changes in personnel at all levels of the company, including the executive level.

    Oh, and when a management meeting in a company of 100 people has 30 people in it, there might be a few too many managers.

    Advice to ManagementAdvice

    While the idea of not making a "10-year mistake" with a bad employee is great, the high turnover suggests either really poor hiring practices or schizophrenic priorities. Figure out a direction and stick with it.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    Good product, bad mid-sr level level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GovDelivery full-time (more than an year)

    Pros

    The product is great and works well. They have a niche market.

    Cons

    mid-sr level management lacks management skills. I wasn't allowed to do what I was hired for and when I suggested new ideas, I was shot down and then let go for no reason. My manager didn't know how to manage people very well.

    Advice to ManagementAdvice

    Take some management seminars and communicate with your employees to try to help them before just pulling the plug.

    Doesn't Recommend
    Approves of CEO
  6.  

    Awesome people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GovDelivery

    Pros

    The company is very passionate about the work they do, and it shows. Free snacks and beverages, Friday breakfasts and relaxed space outside of your cube to work make it a great working environment.

    Cons

    There is a bit of micro-managing at the top levels which can slow progress on projects and cause frustration. If members of the executive team aren't immediately all-seeing and all-knowing, they discard a suggestion and focus on something more comfortable to them. Voices are raised when frustration occurs, so expect outbursts and try not to take it personally.

    Advice to ManagementAdvice

    Plan your strategy and goals for the future, but don't be so self-limiting that you discard a good idea just because you're not a seasoned expert in an area and you can't make the project fit into your current timeline. Sometimes the wait and slower progress yield an even greater outcome, and you can gain experience and knowledge in a previously unknown area.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Great service, with excessive employee turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GovDelivery full-time (more than 3 years)

    Pros

    Great service for city and county governments, federal agencies, helps citizens stay connected with city hall and know more about what's happening.

    Cons

    Excessive turnover is disconcerting to current employees in all depts. Sudden management decisions and changes are often made without explanation.

    Advice to ManagementAdvice

    Avoid micromanagement. Give direction and then stand back and let people do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Fast paced, get things done mentality lets you be who you want to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN

    I have been working at GovDelivery full-time (more than an year)

    Pros

    * GovDelivery has endless opportunities, but you have to be a self starter; nobody will hold your hand and help you succeed. You're generally told to get something done but it's up to you to figure out the details on how to do it. Some may find that a con, but I think it's a huge pro.
    * IT/Technology is viewed upon as a strategic weapon, not a cost center like some other companies I've worked at, and it's great to hear that message from the CEO.
    * Plenty of room for career growth at most positions if you're willing to step up and take it
    * The Chief Operating Officer is a great leader and he brings an energy that makes the company fun to work at. He also brings great ideas to help improve innovation.
    * Generous bonus program
    * For only $30 every three months, you can join the "Breakfast Club," where the company will cater in breakfast on Friday morning. It could be a breakfast sandwich, quiche, muffins, French toast, etc, but it's a great perk.
    * Company frequently has happy hour in the office and brings in cake, cookies, appetizers, etc for everyone to celebrate and unwind.

    Cons

    * The company is growing so fast that there's always a LOT of work to do, and while nobody tells you that it's required to put in a lot of extra hours, you'll fail if you don't. This can lead to reduced work/life balance.
    * Along similar lines, the amount of vacation time you get is small compared to most places
    * If you're looking for a laid back, stress-free place, this is not the company for you (personally I'd find that boring...)

    Advice to ManagementAdvice

    Keep it up, we're clearly on the right track.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    GovDelivery Offers Many Opportunities for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at GovDelivery full-time

    Pros

    There is a lot of opportunity to advance. People that work for GovDelivery are very smart and talented as a rule. GovDelivery provides opportunities for its employees to learn and grow with the company. The company cares about its clients and their missions. There is a congenial atmosphere most of the time.

    Cons

    There are many top-down decisions made that seem sudden and are not necessarily well explained. The company is extremely sales-driven, sometimes to the detriment of serving the current customer and employee. The workload can be overwhelming, as the company tends to ride the line in terms of having the appropriate number of staff. Expect to be stressed out.

    Advice to ManagementAdvice

    This was in the process of being changed when I left, but at the time it was clear that there needed to be more employee involvement. Workers could use more ways to feel empowered and part of the ongoing success of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    intern for the marketing team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Saint Paul, MN
    Former Employee - Marketing Intern in Saint Paul, MN

    I worked at GovDelivery as an intern (more than an year)

    Pros

    friendly people, lots to do, and a wonderful view

    Cons

    data entry smelling food from the restraunts downstairs

    Advice to ManagementAdvice

    none they work alot

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Room to grow, hard face paced work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at GovDelivery

    Pros

    Work in a quick and engaging atmosphere on issues that matter. Clients are very happy and organization is continually trying to improve. Feedback is atleast heard if not instantly taken.

    Cons

    Atmosphere is fun but very challenging, long hours and lots of hard work. Teams are constantly influx, with lots of turnover and new hires. Mid-level management is not yet worked out.

    Approves of CEO

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