Gracenote Reviews

Updated April 30, 2015
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2.9
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John Batter
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Employee Reviews

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  1. Helpful (2)

    Was something special or at least on its way until Tribune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff in Emeryville, CA
    Former Employee - Senior Staff in Emeryville, CA

    I worked at Gracenote full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Gracenote was making some good strides on its culture transformation until it was sold by Sony to Tribune which changed everything and now it is no longer the music and media technology company it became to be

    GN had great work-life balance and solid compensation, benefits and perks as well as training and development opportunities

    It was a fun media and music related culture and HR cared for the company and the employees with many very smart and talented people who were in comparison to the rest of Silicon Valley, lower ego and not full of themselves

    It had a creative talent pool in the content org and some good R&D engineers and some solid leaders

    Cons

    The leadership was both good and not good, very experienced but sometimes that did not help, which the team has now mostly turned over, a bit for the better and some worse

    Tribune has no idea how to run a technology company in Silicon Valley and completely botched the acquisition integration.

    Gracenote of the past no longer exists, both the special and the not so great elements replaced by a mish mash of people who don't seem to fit

    Advice to Management

    Set up company as a separate unit from Tribune to be able to spin out and go IPO if possible and Trib could actually profit

  2. Helpful (1)

    Gracenote used to be cool, now it's corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Gracenote full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some great employees
    Flexible schedules
    Snacks and sodas

    Cons

    It's gone straight downhill since Tribune merger
    TMS mgmt is horrible, but is taking over
    No upward mobility
    Boys club
    Right hand has no clue what left hand is doing
    A few divas spoil innovation and progress

    Advice to Management

    Stand up to TMS BS. Support your employees. Thoroughly test products before selling them. Technology should drive Marketing, not vice versa.

  3. Unstable, engineering unable to deliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA

    I worked at Gracenote full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salaries are now competitive, albeit at the lower end of the scale.
    Acquisitions are increasing company size/value.
    Technology could be exciting and groundbreaking.

    Cons

    Gracenote has problems transitioning to a mid sized company with global reach and customers. A large number of execs left after being acquired by Tribune, although change was refreshing in a number of areas we now lack good leadership in a number of key dapertments especially engineering. Gracenote has always been an engineering centric company which had in a number of circumstances a negative impact on our customers. Customers and customer facing departments were not listened too and this resulted in some less than optimal outcomes for too many projects.

    The company has a lot of politics, It's basically an Emeryville based engineering group vs the rest, this does not lead to a productive atmosphere within the company. Churn in some engineering groups is very high due to poor leadership, exec management appears blind to this.

    Advice to Management

    Advice to very senior management:

    Find out what's actually going on and don't just listen to a very small group of individuals who may have their own agendas.
    Get projects done properly with adequate resources and time, don't allow quick, thoughtless solutions to issues and requests, ensure solutions are well architected and scalable.
    It's not OK to release to early and then fix afterwards, customers don't like it.....
    Be honest with your employees, don't tell them there will be no layoffs and then "restructure" or "consolidate", to them it's the same thing.

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  5. Frustrating work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Gracenote full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Some good view of the bay from conference rooms, yearly music party in a bar.

    Cons

    Outdated practices, management that only cares about themselves. Zero morale among employees at almost all tiers of the organization.

    Advice to Management

    Employees should be asked about how to improve practices. No upward flow of information.

  6. Helpful (2)

    A shadow of its former self

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Gracenote full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lovely co-workers, and everyone has a genuine passion for music, film or coding.

    Great view of the Golden Gate Bridge.

    Cons

    Blundering around like an elderly relative at the party in the new digital age, lurching from one misguided business strategy to the next. This, sadly, is normally at the cost of their employees.

    Total absence of concern for employees, despite it being one of their mission statements.

    Communication failures a daily occurrence.

    Lost a lot of its soul following the Tribune merger. Now more corporate, but not in a good way.

    Advice to Management

    Value people in real life, not just as an empty mission statement.

  7. Helpful (5)

    great enthusiasm needs follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gracenote full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Gracenote attracts a lot of people passionate about media, and this is felt through the workplace culture, which is pretty great overall. This makes coming into work everyday enjoyable, on the most part. Perks are on the medium side for a Bay Area tech company.

    Cons

    Insufficient alignment to achieving goals; fragmented ability to get things done due to "team fiefdoms" not working together. Some senior management (who have been at the company for a long time) doesn't get that the business is no longer a startup and that success can only be achieved by being organized and thorough. Product quality often suffers as a result of this.

    Advice to Management

    Retaining people is key; the Bay Area is a competitive market for these skills and poor compensation will not fly if Gracenote wants to retain good talent (not just in engineering). Promotion opportunities from within the company are few and far between - this should be addressed with a solid plan.

  8. Helpful (2)

    No longer Gracenote, really Tribune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Gracenote

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun industry servicing music and video services. Company offers good benefits to compete effectively in teh Bay Area

    Cons

    This is really not Gracenote, anymore, but Tribune Media which brings in a different culture altogether. A little less fun, a bit more formal. Not a great place if you are young in your career.

  9. Helpful (2)

    Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gracenote

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent company to work for: very little work place drama. Very relaxed time-off policies. Provides personal development time for learning new skills on company time.

    Cons

    Compensation is lacking. Projects are often disorganized and directionless. After the Tribute acquisition, almost 90% of senior leadership has been either let go or they left on their own accord. With this exodus of talent, current leadership seems to be struggling to understand the business. During the merger, Tribune naively got rid or attempted to get rid of many roles, only after they did so did they realize the necessity of these roles and tried to bring back these positions. Gracenote, under Tribune is slowly turning into a corporate machine.

  10. OK company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gracenote

    Pros

    Policies and all are ok.

    Cons

    Not focusing on mobile dev

  11. Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Data Entry Clerk in Emeryville, CA
    Former Contractor - Data Entry Clerk in Emeryville, CA

    I worked at Gracenote as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commendable staff, laid back dress code, always busy with projects, conveniently situated near a shopping center and good restaurants, outstanding compensation, flexible scheduling, patient when offering constructive criticism, thorough training.

    Cons

    Did not seem like there were many promotion opportunities.

    Advice to Management

    Consider less meetings. Staff often met while I was there and you could tell it was a little irritating. Otherwise, keep up the great work.

Gracenote Photos

We work and play hard in a cool office space.
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