Grand Canyon University Reviews

Updated March 30, 2015
172 reviews filtered by
  • Any Location
  • Any Job Title
3.0
172 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Grand Canyon University CEO Brian Mueller
Brian Mueller
96 Ratings

Pros
  • Starting with 4 weeks of vacation time, very good health benefits and free tuition (in 14 reviews)

  • Friendly environment, bonuses, great benefits, fantastic co-workers (in 12 reviews)

Cons
  • With the new campus they are building in East Mesa they are planning on laying off a lot of enrollment counselors (in 11 reviews)

  • Most of the upper management consists of former connections from University of Phoenix (in 8 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. good overall

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University full-time (more than 3 years)

    Pros

    free education is the best reason to work here

    Cons

    constant change keeps people from developing any kind of system

    Advice to ManagementAdvice

    care more about the employees. They are not just number.

  2. Revolving door for enrollment counselors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University

    Pros

    Nice atmosphere and decent pay for what you do.

    Cons

    The ethics of enrolling students that have no business going to college is suspect.

    Advice to ManagementAdvice

    I feel it's a lost cause. The show is run by the CEO and everyone just marches to his orders - which favors shareholders.

    Doesn't Recommend
    Neutral Outlook
  3. Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Pros

    Leadership, location, community, development, opportunity

    Cons

    work-life balance, compensation, promotions, parking

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Former Employee - Enrollment Counselor in Phoenix, AZ

    I worked at Grand Canyon University

    Pros

    Massive school discounts for people that need education. Good job if you like to sell 30-50k degree to someone that is poor desperate and only going to get 4 classes done and hang debt on them.

    Cons

    They don't pay, the best part about this job is working for the school benefit.

    Advice to ManagementAdvice

    Figure out a way to better compensate employees other than free school. Have more team building activities. If your not going to pay make the teams smaller for more management advancement opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Good Company; Happy Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University full-time (more than 3 years)

    Pros

    Good corporate culture
    Transparency and growth opportunities

    Cons

    growth fast but capped at higher levels

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Misleading

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University full-time (less than a year)

    Pros

    + My team and coworkers are phenomenal people who genuinely try to make the job as sales-free and sincere as possible.
    + Flexible schedules
    + Location, location, location

    Cons

    - Frankly, you are not a counselor at this job, you are a recruiter or salesperson. It is foolish that the management tries to obscure the fact, since they end up being frustrated by their doe-eyed staff and the doe-eyed staff ends up being frustrated with the wolves-in-sheeps clothing tactics.

    Advice to ManagementAdvice

    - Since it's a sales job, provide sales training. Staff will continue to struggle with numbers as long as they are improperly trained for their work environment.

    Doesn't Recommend
    Negative Outlook
  8. Finance counselor; good company; good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Counselor in Phoenix, AZ
    Former Employee - Finance Counselor in Phoenix, AZ

    I worked at Grand Canyon University

    Pros

    I really enjoyed my time working for GCU; unlike other online schools it seems they really care about their employees. The work can be difficult and there are things the company can't control.

    Cons

    student load can be difficult, dealing with the politics and students.

    Advice to ManagementAdvice

    LIsten to employees. I understand enrollment is the foundation to the success of the company but they are not always right.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great Company, Great People, Great University.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - University Development Representative
    Current Employee - University Development Representative

    I have been working at Grand Canyon University full-time (more than a year)

    Pros

    Decent salary, great people but mostly student are very very satisfied which gives my job a clear purpose. Its easy to get passionate about GCUs mission and values. No other university can offer this.

    Cons

    Metrics and numbers put a damper on all the great things happening at the university. Dual roles UDR / EC not the best decision as it hinders business development opportunities for those who know and understand how that is done.

    Advice to ManagementAdvice

    Let ECs be ECs and UDRs be UDRs. There IS a difference. Have inside team work more on outside team students and increase work to be done in the field for outside reps. This is the only thing that makes sense.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Enrollment Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Pros

    Good pay, some depts. off work from home, great PTO time

    Cons

    flat organization, once you become a manager you really can't move up unless you move to the main campus, no variety in the work so it can be tedious, a lot of pressure to meet #'s

    Advice to ManagementAdvice

    Create activities to shake-up the monotony of the day and engage your team.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Outstanding CEO vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    I have been working at Grand Canyon University full-time (more than 3 years)

    Pros

    work life balance; education benefits, community involvement, mission and vision of the organization

    Cons

    high number focus, unrealistic expectations, inconsistent management

    Recommends
    Neutral Outlook
    Approves of CEO

Grand Canyon University Photos

Work at Grand Canyon University? Share Your Experiences

Grand Canyon University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.