Grand Canyon University Reviews

Updated June 22, 2015
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Grand Canyon University CEO Brian Mueller
Brian Mueller
112 Ratings

Pros
  • Free tuition and medical benefits (in 14 reviews)

  • There are great benefits, salary, and people to work with (in 12 reviews)

Cons
  • From the enrollment counselors to instructors, customer service trumps all (in 11 reviews)

  • All upper management is from UoP (in 8 reviews)

More Pros and Cons

197 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer genuine help for students.

    Cons

    no cons here so far!


  2. Helpful (7)

    Choose Wisely

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor
    Former Employee - Enrollment Counselor

    I worked at Grand Canyon University full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, work from home and flex opportunities if you do your job well.

    Cons

    Peoria > Tempe. Be very careful where your job is posted. Any employee will tell you there is a significant difference in morale between these locations. I worked at both. Tempe is micromanaged to the extreme with poor employee morale. Even HR is a nightmare, completely unprofessional and uneducated shockingly enough. The UOP fallout that is upper management is more interested in motivation through intimidation than inspiration. If you do have to work in Tempe, focus on having good conversations and the friendships you develop. Ignore management my and their negativity entirely.

    Advice to Management

    Pointless. Management will not change. Mueller will put the fear of God in his VPs. VPs will carry this down the line and the end result is managers ripping their teams the way mueller rips and belittles his leaders in meetings. I don't know how Peoria has managed to avoid this for the most part, but keep up the good work. Your employees are living happier lives than their east valley counterparts.


  3. Helpful (1)

    Adjunct Professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, great pay, informative

    Cons

    I cannot think of any to mention.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Student Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Worker in Phoenix, AZ
    Current Employee - Student Worker in Phoenix, AZ

    I have been working at Grand Canyon University (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work during your time as a GCU student
    Managers are always understanding when it comes to school/leadership matters
    30 hours during breaks and 20 hours during the school year isn't bad at all
    Great way to network for future jobs!

    Cons

    You can't only work 20 hours during the school year
    That's pretty much it

    Advice to Management

    N/a


  6. Helpful (1)

    Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Phoenix, AZ
    Current Employee - Enrollment Specialist in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overall the organization is pretty great. The hours are awesome and the benefits rock. Just like any other school we have the perks of getting a lot of national holidays off along with our regular PTO.

    Cons

    Poor management, monotonous work, can get extremely boring at times.


  7. University Development representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UDR in Newark, NJ
    Former Employee - UDR in Newark, NJ

    I worked at Grand Canyon University full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    the pay is great

    Cons

    the work load is crazy you will have to market, enroll, and academically advise all your students. Also you have to get your own leads by developing or creating partnerships with businesses. Full service model

    Advice to Management

    Have the UDR just get leads or just enroll. Self generating leads and enrolling is a lot of work


  8. receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had the opportunity to further develop my communication and computer skills

    Cons

    I would have appreciated more responsibilities.

    Advice to Management

    Everyone was very friendly and helpful. Keep up the good work.


  9. Payroll

    Former Employee - Payroll Specialist in Peoria, AZ
    Former Employee - Payroll Specialist in Peoria, AZ

    I worked at Grand Canyon University (More than a year)

    Pros

    GCU has great benefits for their employees.

    Cons

    Not a lot of room to grow.


  10. great for profit school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ

    I worked at Grand Canyon University (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great products, free education, work from home. Great coworkers and benefits

    Cons

    Shady upper management. They make decisions that don't make sense for the students.

    Advice to Management

    Listen to your employees that actually interact with the students.


  11. Helpful (3)

    A few bad apples...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Grand Canyon University full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Overall there are a lot of solid, talented and dedicated people working to help grow the school and service the students. Some reviews suggest that it's all about the profit and less about the education - that's not the impression I got. Most people were wonderful and the school really tries to get everyone - student, faculty and employees - involved in the day-to-day success of the school and students.

    Cons

    The marketing department is in chaos. Morale is bad and many are champing at the bit to get out - in both traditional and digital marketing. Most staff is treated like replaceable parts and it's simply not a good place to work right now. At best it's a stepping stone on a career path, but little more.

    Advice to Management

    Upper leadership HAS to know the issues with the so-called management within marketing and why nothing is being done about it is surprising. Listen to those in the trenches and fix the problems. Otherwise, attrition and turnover will continue to be the norm.



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