Grand Canyon University Reviews

Updated August 28, 2015
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219 Employee Reviews

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  1. Student Tutor

    Former Employee - Student Tutor in Phoenix, AZ
    Former Employee - Student Tutor in Phoenix, AZ

    Pros

    Organized, clean, always students in need

    Cons

    No chances for growth or overtime.


  2. Helpful (9)

    Manipulative Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Counselor in Tempe, AZ
    Current Employee - Enrollment Counselor in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    Good benefits, 401k, Opportunity for work life balance, great pay for people new in the field.

    Cons

    Every quarter the staff are lied to (the carrot is dangled) about upcoming opportunities or benefits that never materialize. False deadlines are given only to have such benefits vanish and a new incentive is promoted for the next 90 days. There is a definite unevenness about the distribution of wealth and you are NOT paid based on your performance. Some of the lower earners are some of the highest performers here. ALL EMPLOYEES ARE NOT TREATED EQUAL.The pretense that tenured employees are paid higher stops after the 2 year mark then there is NO incentive to stay on board any further.

    Advice to Management

    Stop lying to your employees. The longer tenured employees have heard the same cycle of financial promises year in and year out about how you would LOVE to give them a significant raise but weren't able to, how you are working on it VERY hard this time and it just might happen. It is in poor taste to string people along with the thought of a significant increase only to disappoint them a week before it is supposed to be implemented....EVERY YEAR!!!


  3. Helpful (9)

    Choose Wisely

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor
    Former Employee - Enrollment Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    Great benefits, work from home and flex opportunities if you do your job well.

    Cons

    Peoria > Tempe. Be very careful where your job is posted. Any employee will tell you there is a significant difference in morale between these locations. I worked at both. Tempe is micromanaged to the extreme with poor employee morale. Even HR is a nightmare, completely unprofessional and uneducated shockingly enough. The UOP fallout that is upper management is more interested in motivation through intimidation than inspiration. If you do have to work in Tempe, focus on having good conversations and the friendships you develop. Ignore management my and their negativity entirely.

    Advice to Management

    Pointless. Management will not change. Mueller will put the fear of God in his VPs. VPs will carry this down the line and the end result is managers ripping their teams the way mueller rips and belittles his leaders in meetings. I don't know how Peoria has managed to avoid this for the most part, but keep up the good work. Your employees are living happier lives than their east valley counterparts.


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  5. Helpful (1)

    University Development Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UDR in San Francisco, CA
    Former Employee - UDR in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Canyon University full-time (Less than a year)

    Pros

    Salary is decent for working in education, benefits are pretty good, free tuition and reimbursments.

    Cons

    Horrible place to work. If you value education, don't work here. It is all SALES. All they care about is #s. This job makes it seem awesome because you get to "work from home". However, you are always almost on the road cold calling. And when you are home, you are on the phone calling (actually annoying) people doing telemarketing. It is awful. You have no support whatsoever, you just get thrown out there. There is a 3 week exhausting training that you have to go to in Phoenix. You learn a ton but about 10% of it is actually applied to your job. When you get back, you are just spinning your wheels. It feels awful. I was so glad to quick that job and mail all of my computer equipment and marketing materials back. The turnover rate for this position as well as the enrollment positions are high!! Also, once you get used to something, the upper management changes the rules. It is completely and horribly run by management. Pay may look good but you are doing so much work night and day, it is totally not worth it. If you DO like sales, get into an area of sales that will make you much more money!

    Advice to Management

    A better support system for UDR's - maybe a mentoring program? you need to be more counseling and advising based instead just using sales tactics alone.


  6. Helpful (3)

    Good Parts but Low Pay and Lots of Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Adjunct Faculty
    Current Employee - Online Adjunct Faculty
    Doesn't Recommend
    No opinion of CEO

    I have been working at Grand Canyon University part-time (More than 3 years)

    Pros

    I really like this school's philosophy and values. Although they are Christian, a variety of religious affiliations are welcome. The students are also nice to work with and seem to have a higher level of self-efficacy. I enjoy the students at this school very much.

    Cons

    There is no interpersonal interaction with anyone at the school. You will hear from a different person each year for your performance review. The pay is low- as in $1,000- $1,500 below other schools for the same course length and student load. There is also a significant amount of work. My classes have assignments every week, and sometimes both individual and group assignments in one week. It takes a long time for corrections to be made in a course. I have given feedback on rubric errors etc. that took over a year to fix, and on revision there were new errors. In the meantime you have to manage student confusion. Despite the school's slow response to instructor feedback be prepared to take a multi-day re-training course if you make one single error in the class, something as simple as accepting a late assignment without documenting you gave the student an extension- one time in one class. It's very draconian- without positive feedback on areas you've excelled, gone above the requirements, or for having excellent student reviews about your engagement and knowledge. It was better here a few years ago and I'm going to phase out working here. There are better schools to work for.

    Advice to Management

    Have a more interpersonal relationship with your adjuncts. Listen to teachers when they say there are errors in the course- or give them a venue to communicate this directly to a course lead, instead of through a form that just drops into space and you never hear anything. Recognize what instructors have done well, when you give suggestions for improvement. The low pay, high level of work and lack of any recognition makes it a bummer to work here.


  7. Helpful (2)

    University Development representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UDR in Newark, NJ
    Former Employee - UDR in Newark, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than a year)

    Pros

    the pay is great

    Cons

    the work load is crazy you will have to market, enroll, and academically advise all your students. Also you have to get your own leads by developing or creating partnerships with businesses. Full service model

    Advice to Management

    Have the UDR just get leads or just enroll. Self generating leads and enrolling is a lot of work


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer genuine help for students.

    Cons

    no cons here so far!


  9. Helpful (1)

    Adjunct Professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, great pay, informative

    Cons

    I cannot think of any to mention.


  10. Student Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Worker in Phoenix, AZ
    Current Employee - Student Worker in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Canyon University (More than a year)

    Pros

    Great place to work during your time as a GCU student Managers are always understanding when it comes to school/leadership matters 30 hours during breaks and 20 hours during the school year isn't bad at all Great way to network for future jobs!

    Cons

    You can't only work 20 hours during the school year That's pretty much it

    Advice to Management

    N/a


  11. Helpful (1)

    receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University part-time

    Pros

    I had the opportunity to further develop my communication and computer skills

    Cons

    I would have appreciated more responsibilities.

    Advice to Management

    Everyone was very friendly and helpful. Keep up the good work.



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