Grand Canyon University Reviews

Updated June 22, 2015
197 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

197 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (8)

    Micromanaged in Doctoral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Counselor Doctoral in Tempe, AZ
    Current Employee - Enrollment Counselor Doctoral in Tempe, AZ

    I have been working at Grand Canyon University full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    "Free" tuition. You pay taxes on your tuition for masters and doctoral classes. It is not free. You will pay 10-33% directly from your paycheck.

    Cons

    Micromanagement is terrible. We get told not to leave our desks at certain times. Our manager keeps track of bathroom breaks inaccurately and then accuses us of taking longer breaks.
    Lately marketing has been failing big time and management refused to hear it for month and months. It took rumors of layoffs and people leaving for them to finally take a hint that it's not us, it's them. They said that they'd use "natural attrition" instead of layoffs. Basically they stopped buying leads and forced people to leave for poor performance.
      Most people don't finish this program so we are basically enrolling people with high debt already into the program. I've seen students with 180-250k in loans. GCU is taking advantage of them.
    There is 0 chances for mobility in doctoral. Especially for the women. Making a lateral move out isn't even an option. You are stuck once you get there.
    Numbers have been impossible lately. Our goal is 4 but lately getting 2 is good.
    Also the salary sucks. This division is known for not giving the full 4% yearly raise. And don't expect the highest yearly raise of around 3% unless you are a man.

    Advice to Management

    Stop taking away our perks because management dropped the ball on marketing. The entire division is failing and is wasn't because we got that extra break. It's because management stopped buying leads. And stop telling us that robots could do our job in division meetings. They can't. It's demeaning. I think I could pay robots to find leads better for us than you.
    There's too much talk about how great doctoral is and little action to make it great. All we have seen you do lately is micromanage more and take away our perks like breaks. And stop telling us we will get a soda machine and then not deliver on your word. And nobody wanted soda anyway! Ask us what we want, not what you want. Make it a better place by doing positive things for us. Also, stop telling us about you in division meetings. Those meetings are not about you and how busy you are. It's about us and how busy we aren't.


  2. Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, some depts. off work from home, great PTO time

    Cons

    flat organization, once you become a manager you really can't move up unless you move to the main campus, no variety in the work so it can be tedious, a lot of pressure to meet #'s

    Advice to Management

    Create activities to shake-up the monotony of the day and engage your team.


  3. Outstanding CEO vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    I have been working at Grand Canyon University full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    work life balance; education benefits, community involvement, mission and vision of the organization

    Cons

    high number focus, unrealistic expectations, inconsistent management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great Company with a clear vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Service Advisor in Phoenix, AZ
    Current Employee - Student Service Advisor in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    GCU has plans to really improve the surrounding community and do a lot of good by providing a quality education for future leaders. You get great benefits like tuition coverage and decent health insurance and the compensation (at least in the student services department) is adequate

    Cons

    Sometimes Upper Management fails to see the impacts of their decisions and our department has some excessive expectations.


  6. Best organization I've ever worked for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits. Everyone has a voice, you're not just a number. Respect for each other. Christian Environment, can openly share your faith at work! Great PTO Package

    Cons

    To get those great company benefits, you will work really hard. Each day, everyone is very focused - not a job you can slack off in.

    Advice to Management

    Always remember your passion for the GCU Community


  7. Helpful (3)

    Unless you worked with current management at UOP- do not expect advancement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doctoral Enrollment in Tempe, AZ
    Former Employee - Doctoral Enrollment in Tempe, AZ

    I worked at Grand Canyon University full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    close to home and livable wage and excelent benefits

    Cons

    GCU is becoming UOP only with "Christian values", which if someone has to keep telling you they are a "good Christian" then the red flag should go up.

    Advice to Management

    Get rid of the incompetent management staff, favoritism is not a good example of leadership as is telling everyone they are "so luckly to have a job" in every department meeting opening statement and current management has fired many individual's who were highly qualified and dedicated to GCU and the "vision" and would be closer to the goals if favoritism, lack of department leadership, dictatorship attitude of instilling fear of being terminated along with lack of support for tenured employees with a proven history.


  8. Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Development Representative in Phoenix, AZ
    Current Employee - University Development Representative in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay compared to industry standards, benefits, PTO/Holidays, free education, university continues to grow in stark contrast to others in for-profit education.

    Cons

    Work-life balance, professional development opportunities, industry is not necessarily stable, job responsibilities consistently increase without subsequent increase in pay, performance based pay is not possible due to industry regulations


  9. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Safety Officer in Phoenix, AZ
    Current Employee - Public Safety Officer in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, great vacation benefits and holidays.

    Cons

    Hard to promote. Human resources aren't really on top of recruiting.


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Phoenix, AZ
    Current Employee - Compliance Analyst in Phoenix, AZ

    I have been working at Grand Canyon University full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    tuition reimbursement Salary benefits work life balance

    Cons

    new department still putting the pieces together

    Advice to Management

    Don't take on too many roles


  11. Helpful (1)

    Decent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Counselor in Phoenix, AZ
    Current Employee - Enrollment Counselor in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Great starting salary and 4 weeks PTO in your first year.

    Cons

    Online enrollment counselor position is not very exciting and extremely repetitive after a while. Turn over rate is pretty high. I have had 4 managers and only been in my position for 20 months.



Showing 197 of 207 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.