Grand Lux Cafe Reviews

Updated August 28, 2015
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3.3
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David M. Overton
7 Ratings

25 Employee Reviews

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  1. Love Houston Location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid, busy, predictable and stable. Kitchen is amazing!! Patrick Crow is one of the best.

    Cons

    The days here can sometimes feel long because it is often busy from the moment you open until you close.

    Advice to Management

    Great job guys... Keep doing what your doing


  2. clientale

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Lux Cafe part-time

    Pros

    Its very consistent and money is okay.

    Cons

    tips and management could be better.


  3. Grand Lux Cafe

    Former Employee - Server/Bartender in Chicago, IL
    Former Employee - Server/Bartender in Chicago, IL

    Pros

    Can make some money after the initial starting period. Little side work. Busy. Some of the product is excellent. Surroundings are nice.

    Cons

    Very corporate. Very, very corporate. Heavy reliance on secret shoppers. Difficult to start. Not much of a chance to get your legs under you.The menu is so big it's silly. Very weird environment.

    Advice to Management

    Give employees more support and don't be at the POS yelling at them to run food when they are trying to make sure their order is correct.


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  5. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It was a great and friendly atmosphere to work at. Made decent money there and made a lot of great friends.

    Cons

    It is a tedious and intense training program.

    Advice to Management

    None


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Paramus, NJ
    Current Employee - General Manager in Paramus, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Lux Cafe (More than 8 years)

    Pros

    Great salary and stock bonuses in addition to the car and car insurance. The corporate support center is always there to help out and there is a genuine feeling of family

    Cons

    It can be stressful to work for such a high performing company like the Cheesecake Factory as the expectations are alway high.


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Grand Lux Cafe part-time

    Pros

    Working here was more challenging than many other restaurants. If you like serving but don't want to be bored, this is the place for you.

    Cons

    There is a lot of information you must remember and have ready on the tip of your tongue at all times.

    Advice to Management

    The management could be more proactive with server issues. Scheduling concerns are not always met.


  8. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunrise, FL
    Current Employee - Anonymous Employee in Sunrise, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Grand Lux Cafe full-time (More than a year)

    Pros

    great benefits! Always learning and growing.

    Cons

    Long exhausting hours. All nights as a new manager, which is not the best quality of life in this business.

    Advice to Management

    Schedules should be mixed. Gm's and EKM's work all days and the least amount of hours. They are definitely favored in the company.


  9. hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Las Vegas, NV
    Current Employee - Hostess in Las Vegas, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Grand Lux Cafe part-time

    Pros

    great company to work for i enjoyed the people and supervisors

    Cons

    very transient in nature and highly cushioned by all the big wig executives

    Advice to Management

    take care of your people. Rule 1 of being a leader is to always care for your men/women


  10. Not what you'd expect.

    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Grand Lux Cafe part-time

    Pros

    Great Company, Benefits, Managers and Co-workers. Flexible schedules.

    Cons

    Turn over of staff is terrible because of rude clientele and bad tips (if you get tipped at all). Expect to get stiffed on several hundred dollars of sales each night shift. Daytime guests are better, but you still get lots of people from all over the world with different tipping customs. If you're looking for a good serving job, look elsewhere. This place isn't worth your time, energy, or humanity. This place messes with your head and heart.

    Advice to Management

    Stop catering to the demographic causing all of the problems. Acknowledge it instead of making servers feel like they have the wrong outlook.


  11. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Server in Cherry Hill, NJ
    Former Employee - Assistant Server in Cherry Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Lux Cafe full-time (Less than a year)

    Pros

    Good food, good advancement

    Cons

    Some managers need to take some behavior classes because they think that they better than other employees. Excluding the general manager, to be honest that guy is the best person I ever met, he s down the earth.

    Advice to Management

    Get down off that horse ur ridng because u won't be up there forever



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