Grand Lux Cafe

  www.grandluxcafe.com
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Grand Lux Cafe Reviews

Updated August 3, 2014
Updated August 3, 2014
13 Reviews

3.0
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David M. Overton
2 Ratings

Employee Reviews

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  1.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co-workers. Flexible schedules.

    Cons

    Didn't always know when shift would end. Long hours.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Server/Bartender GLC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender  in  Sunrise, FL
    Current Employee - Server/Bartender in Sunrise, FL

    Pros

    Company has excellent structure and is very organized.

    Cons

    Making numbers are always a greater priority to company vs. the hardworking employee, making a living.

    Advice to ManagementAdvice

    Although the food and service are generally a great product, tips and atmosphere are not. This location was not the same place to work for 4 years ago as it is now (for the worse) . Numbers look great and put a smile on management but due to different guests dining then previous years, servers can find better options elsewhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Server

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Freindly Staff, Great Week Training, Easy Growth in terms of someone with no restaurant experience

    Cons

    Aventura Store is a training store for managers many good ones leave.
    Some managers do not take their jobs seriously.
    Many managers including top management have to much favoritism in servers (meaning if you are not ona managers good term good luck with good stations.)

    The clientel of Aventura has negative effects on you pay especially due to no gratuity you can work 12 hours and make nothing like 80 dollars all day which is terrible

    Management allows large parties of 30 people
    ?? why when there is no gratuity

    the people that come in GLUX know they can get free things if they complain about any thing so they come and we get all the comp

    And last thing the guest is always right nomatter what!?

    Advice to ManagementAdvice

    Be fair
    Consider corporate culture

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Good restaurant job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay, great people, awesome food

    Cons

    unpredictable hours and since it's a restaurant no breaks when you want them most

  6.  

    Supportive but sometimes abusive staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employees, Managers, Flexible schedule, convenient location, elegant

    Cons

    Burn out, long hours, stressful environment, Crazy around the holidays,

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Decent money, hard work, long hours for servers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Dallas, TX
    Former Employee - Server in Dallas, TX

    Pros

    It's good "casual upscale" experience for a server. The money is better than at most chain restaurants. Also, because of the broad menu, this is a good place to learn more about food.

    Cons

    Weekend and holidays there can be BRUTAL, as it's extremely busy. On one hand, this is good because that means more money. On the other hand, this sometimes means working a 12-14 hour shift without much of a break. And doing that for several days in a row. It's not uncommon for nearly all of the service staff to be scheduled for a double shift on a weekend, which often means little to no relief between shifts. During the holidays, 50-60 hour weeks for servers are not uncommon. Prepare to be cranky and exhausted. The real worst thing about this place though is the clientele. You'll wait on some great tables here who spend big, treat you nicely and tip generously... but you'll also wait on a lot of creeps. The people who eat here are a weird mix of upper and lower class. At Grand Lux, I've gotten some of the best tips I've ever gotten in several years of waiting tables... and I've also gotten stiffed more than ever (the good tips often make up for that, but it's still frustrating sometimes).

    Advice to ManagementAdvice

    Be real people with your staff. There's nothing more ineffective than a manager who thinks that a server should be grateful for every table no matter how bad and that they should be happy for every tip no matter how meager. The moment you talk like that, you lose the trust of your service staff. It makes you look out of touch. No one's asking for hugs. Just be real about how hard a job this is. Get rid of the employees who can't hang with it, sure, but don't patronize the ones who can. You can be real and be professional at the same time. I've seen it. People perform better under managers like that.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It is a good place to work at
    Was great but now it is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Miami, FL
    Current Employee - Senior Manager in Miami, FL

    Pros

    Restaurants are always busy and staff energetic

    Cons

    Compensation does not equal amount of work

    Advice to ManagementAdvice

    Be consistent

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Grand Lux Cafe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server  in  Lone Tree, CO
    Former Employee - Food Server in Lone Tree, CO

    Pros

    Grand Lux Cafe - I met a lot a really cool people, both guest coming into the restaurant, and employees working there. Also, for the most part, the food was good.

    Cons

    Grand Lux Cafe - I alway's thought that the kitchen depended too heavily on the heat lamps to keep food warm while still waiting on the rest of the order to come out. Management made some interesting decisions and staff choices.

    Advice to ManagementAdvice

    The Grand Lux I worked at closed it's doors, and I think that says it all.

    Doesn't Recommend
    Negative Outlook
  10.  

    BOH Grand Lux Cafe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager  in  Chicago, IL
    Current Employee - Kitchen Manager in Chicago, IL

    Pros

    high volume experience, recognized concept in the restaurant industry

    Cons

    too focused on profitability, willing to sacrifice quality to make money

    Doesn't Recommend
    Positive Outlook
  11.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Houston, TX
    Current Employee - Server in Houston, TX

    Pros

    good people to work with.

    Cons

    bad customers to work with.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook

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