Grand Lux Cafe Reviews

Updated June 22, 2015
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3.4
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David M. Overton
7 Ratings

22 Employee Reviews

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  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Lux Cafe

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It was a great and friendly atmosphere to work at. Made decent money there and made a lot of great friends.

    Cons

    It is a tedious and intense training program.

    Advice to Management

    None


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Paramus, NJ
    Current Employee - General Manager in Paramus, NJ

    I have been working at Grand Lux Cafe (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great salary and stock bonuses in addition to the car and car insurance. The corporate support center is always there to help out and there is a genuine feeling of family

    Cons

    It can be stressful to work for such a high performing company like the Cheesecake Factory as the expectations are alway high.


  3. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Lux Cafe part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working here was more challenging than many other restaurants. If you like serving but don't want to be bored, this is the place for you.

    Cons

    There is a lot of information you must remember and have ready on the tip of your tongue at all times.

    Advice to Management

    The management could be more proactive with server issues. Scheduling concerns are not always met.


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  5. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunrise, FL
    Current Employee - Anonymous Employee in Sunrise, FL

    I have been working at Grand Lux Cafe full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    great benefits! Always learning and growing.

    Cons

    Long exhausting hours. All nights as a new manager, which is not the best quality of life in this business.

    Advice to Management

    Schedules should be mixed. Gm's and EKM's work all days and the least amount of hours. They are definitely favored in the company.


  6. hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Las Vegas, NV
    Current Employee - Hostess in Las Vegas, NV

    I have been working at Grand Lux Cafe part-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    great company to work for i enjoyed the people and supervisors

    Cons

    very transient in nature and highly cushioned by all the big wig executives

    Advice to Management

    take care of your people. Rule 1 of being a leader is to always care for your men/women


  7. Not what you'd expect.

    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL

    I worked at Grand Lux Cafe part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Company, Benefits, Managers and Co-workers. Flexible schedules.

    Cons

    Turn over of staff is terrible because of rude clientele and bad tips (if you get tipped at all). Expect to get stiffed on several hundred dollars of sales each night shift. Daytime guests are better, but you still get lots of people from all over the world with different tipping customs. If you're looking for a good serving job, look elsewhere. This place isn't worth your time, energy, or humanity. This place messes with your head and heart.

    Advice to Management

    Stop catering to the demographic causing all of the problems. Acknowledge it instead of making servers feel like they have the wrong outlook.


  8. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Server in Cherry Hill, NJ
    Former Employee - Assistant Server in Cherry Hill, NJ

    I worked at Grand Lux Cafe full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good food, good advancement

    Cons

    Some managers need to take some behavior classes because they think that they better than other employees. Excluding the general manager, to be honest that guy is the best person I ever met, he s down the earth.

    Advice to Management

    Get down off that horse ur ridng because u won't be up there forever


  9. Great Server staff, Horrible Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Paramus, NJ
    Former Employee - Server in Paramus, NJ

    I worked at Grand Lux Cafe full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Cash tips, Fun Server Staff

    Cons

    Smell disgusting afterwork, Worlds Most Unhealthy Foods, Unrealistic Demands, Consistent Scheduling Conflicts, No growth or advancement opportunities.

    Advice to Management

    Stop to care about your employees who sometimes work 16 hour shifts with no break.


  10. "Great company with some not so great managerial teams"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Lux Cafe part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company is a great company to work for. High pay, great benefits, and rewards their employees for a job well done. They also hire within and so growing through the company would not be a hard task. The employees are also well trained with constant training of the menu and training of perfect pairing of foods with other foods and wines.

    Cons

    The company's major downfall is the managers. They have a tendency to take advantage of their good employees. In other words, the good employees always end up picking up the slack for the employees that should not even have a position with the company. For example, being forced (pressured in a closed door office by multiple managers) to work positions not on schedule because of incompetence of other employees. Like any restaurant industry, it is a high stress environment and the ability to maintain a high level of customer satisfaction is key. The clientele with the grand luxe cafe tends to be a little more "needy." This is partly due to the fact that they have learned if they complain to a manager they get free food and their way no matter the policies set by corporate.

    Advice to Management

    My advice to management is to pay attention and take care of your good employees. The location I worked at recently lost a lot their good employees because they felt taken advantage of. Sometimes no matter the pay, how you are being treated by your boss is way more important.


  11. Nice place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Lux Cafe

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers. Flexible schedules.

    Cons

    Didn't always know when shift would end. Long hours.



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