Grande Communications

  www.mygrande.com
  www.mygrande.com

Grande Communications Reviews

Updated November 4, 2014
Updated November 4, 2014
20 Reviews
3.3
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Matt Murphy
3 Ratings

Employee Reviews

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  1.  

    Enjoy working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Lewisville, TX
    Current Employee - Installation Technician in Lewisville, TX

    I have been working at Grande Communications full-time (more than 8 years)

    Pros

    Great small company to work. good benefits.

    Cons

    Need to develop training program and career path

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Oversubscribed network with insufficient footprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive in San Antonio, TX
    Current Employee - Enterprise Account Executive in San Antonio, TX

    I have been working at Grande Communications full-time (more than an year)

    Pros

    For Small business in an on-net building, the company can provide a reliable solution and residential if you are in their footprint

    Cons

    They sold off their longhaul to FPL along with a lot of their capacity into major carrier hotels, their network is over subscribed and has an insufficient network coverage and only sell on-net solutions, will not provide connections via Type II (NNI).

    Advice to ManagementAdvice

    Cannot fix a broken regional fiber provider, burning through cash and no company will acquire Grande even for the customer base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    GREAT PLACE TO WORK!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager in Odessa, TX
    Former Employee - Territory Manager in Odessa, TX

    I worked at Grande Communications full-time (less than an year)

    Pros

    great pay , great benefits , awesome manager and staff, on top of everything for their employees

    Cons

    everything was great i have to say honestly i had no cons but that i had to leave

    Advice to ManagementAdvice

    keep up the great job!

    Recommends
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  5.  

    Place was good for sometime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in San Marcos, TX
    Former Employee - Technical Support Representative in San Marcos, TX

    I worked at Grande Communications full-time (more than 5 years)

    Pros

    Good people and had a home town feel to it.

    Cons

    Became to call center like everything was stats and numbers lost the ability to really talk to your customers.

    Advice to ManagementAdvice

    Need to make changes from the top and make it at least feel like you are listening.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to work for, but hard to see a career out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grande Communications full-time (more than 3 years)

    Pros

    Management was flexible with schedule, work with you most of the time. Good company values, and opportunity to grow in position.

    Cons

    A LOT of office politics, seemed hard as to who to trust. a lot of visible favoritism among mangers. Very stressful if you were not in the "in" group

    Advice to ManagementAdvice

    Be fair to all, don't be selective in applying policies only against certain people. Don't play favorites among employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Interesting

    Current Employee - Technical Support Representative in San Marcos, TX
    Current Employee - Technical Support Representative in San Marcos, TX

    I have been working at Grande Communications full-time (less than an year)

    Pros

    Easy Interview/Hiring Process
    Casual Work Environment
    Cool Co-workers

    Cons

    No opportunity for better schedule/Consistently Understaffed
    Micromanaging
    Paranoid work environment

    Advice to ManagementAdvice

    Learn better scheduling techniques.

  8.  

    Poor management, great benefits, work a lot of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broadband Service Technician Lll in Lewisville, TX
    Former Employee - Broadband Service Technician Lll in Lewisville, TX

    I worked at Grande Communications full-time (more than 5 years)

    Pros

    Work great over time, Benefits,

    Cons

    Poor management, Supervisors are negative always looking to get someone fired, and think they are better then everyone else.

    Advice to ManagementAdvice

    give more positive attitude when someone does good. replace supervisors,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in San Marcos, TX
    Current Employee - Corporate in San Marcos, TX

    I have been working at Grande Communications full-time (more than 3 years)

    Pros

    The people are nice and the benefits are good

    Cons

    Paranoid working environment. They seem to be letting go of people right and left to replace with people that they will probably be letting go soon

    Advice to ManagementAdvice

    Sell to Google!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great pay, small business feel, great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in San Marcos, TX
    Former Employee - Technical Support Representative in San Marcos, TX

    I worked at Grande Communications full-time (more than an year)

    Pros

    Flexible schedules, competitive pay, small business with big ambitions

    Cons

    It can be stressful at times, getting weekends off is almost impossible

    Advice to ManagementAdvice

    give employees ways to earn weekends off every now and then

    Recommends
    Neutral Outlook
  11.  

    Busy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Marcos, TX
    Current Employee - Anonymous Employee in San Marcos, TX

    I have been working at Grande Communications full-time (more than 10 years)

    Pros

    Fair balance of life/work.
    Competitive health care.
    Many different markets to work with

    Cons

    Lack of communication between executive and other departments.

    Recommends
    Negative Outlook
    No opinion of CEO

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