Graphik Dimensions - PictureFrames.com

www.pictureframes.com
Engaged Employer

Graphik Dimensions - PictureFrames.com Reviews

Updated February 3, 2015
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3.3
19 Reviews
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Lauri Feinsod
17 Ratings

Employee Reviews

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  1. 1 person found this helpful

    Truly a unique and inspiring work place if you truly embrace all its offerings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Graphik Dimensions - PictureFrames.com

    Pros

    Focus on true professional growth and success. Transparency is encouraged with understanding that not everyone may embrace the result of transparency. Accountability and ownership are truly appreciated and for those who truly understand this....you know what to expect from such work place. All are encouraged to ask, be curious , act in curiousness and invest in learnings from it ...share those learnings with others. Its a place not easily understood by all as its not your usual corporate america but if you allow to be invested and actively participate in all its offerings to be successful its truly a refreshing work place to be. Finally, it's ever changing corporate life just as any other however the focus of change is based on "success and value" at all
    Levels thus agree with another post that there is "no place to hide" no matter what rank or title in the company. This is ultimate sign that CEO keeps her promise to ensure the sustainability and evolution of the company by continuously and rigorously groom and invest at all levels to allow constant forward motion at all levels. Great people and diversity in work force is amazing. We celebrate everything here!! We have our own internal community made by participants for health and celebrations and funded by corporate funds! Organic veggie basket lottery, seasonal events, not for profit event participation, community investment, lots of artistic and creative energy just to name a few. Truly amazing place if you can embrace all I noted above. The entire campus actually closes at early evening! So for those who are workaholics.... Will go into withdrawl as you are "forced" to leave the campus and figure out what to do with yourself. Not a bad thing after all . :)

    Cons

    As with any other work place there is always room for improvement in communication. Its privately held company therefore not much public info available for those looking to invest in GD as a potential employee. Not much PR so...not much is known about the company locally.

    Advice to ManagementAdvice

    Keep doing what you are doing. Invest more internal and external corporate communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful

    Gimmie a "G". Gimmie a "D". What does it spell?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Graphik Dimensions - PictureFrames.com full-time (more than 3 years)

    Pros

    The place has a lot of talented folks holding the line. It also makes for great television.

    Cons

    From the outside looking in, you might very well be convinced that this company has a lot to offer. Over recent years the ownership has shifted a lot of focus into the social media space and going after novelty awards or whatever else was low-hanging fruit for reputation gains. That makes it all the more frightful from the inside for the employees who are being pressured into filling out workplace surveys or coming here to share their reviews (guess they learned that lesson). Why? Because what this company delivers is different from how it presents itself and no one's really sure if the ownership minds.

    So what went wrong and where's the disconnect? It's nothing most seasoned veterans of the workforce haven't seen before. It's a second generation family-owned company. What this really means is that the folks making the decisions got their authority handed to them by birthright. They didn't climb the ranks. They didn't have to qualify from competency or experience. Daddy said "Here you go sweetheart, make me proud" and that was it. Not to say the nepotism is strictly genetic; both daughters brought their spouses into the organization and one director has managed to shoehorn his entire family in. The point is, it's weird. Coming to work is like crashing someone else's family reunion every day.

    The other factor has to do with the shadow government style management that the general workforce has to endure. Make no mistake - GD is an oligarchy. Most family-owned companies are...but most don't have the brass to proclaim how receptive they are to criticism and input when running the company as such. What generally happens to notable people at Graphik follows a pattern. Step 1: They are hired to much fanfare, Step 2: They are drained of their most valuable input for approximately a year, Step 3: They are re-allocated to a new position that vaguely sounds like a demotion, with assurance to the organization that they're "totally not being fired", Step 4: They are fired, Step 5: Don't talk about it. It usually stems from the same incompatibility with the ownership - and by incompatibility I mean a characteristic need of leaders to have their own expertise trusted even when it clashes with the ideas of the family.

    It's worth noting that they're also crazy. Like, soaking your feet in ionized water to remove the "toxins" crazy. Don't touch my crystals because I haven't cleansed them this week crazy. We met this guy on a boat last year and now he's here to teach you leadership skills crazy.

    Even if you can find a position far away from their direct influence you will still suffer from various poor business practices. Graphik rewrites their performance review process each year, doesn't enforce it, and doesn't utilize it in any fashion that resolves to providing value. Pay-raises are handled via the "Squeeky-wheel" approach, aligning compensation with personal boldness or flight-risk instead of contribution. They institute pay-freezes and benefit reductions to weather economic tides and I've even seen them rush new hires in for non-crucial positions right before instituting hiring freezes.

    This produces an environment where the workforce nods along in the audience of ownership, only to be found bonding later in their mutual "Can you believe this malarkey!?" conversations in private. The disconnect is powerful. But are they oblivious? Who knows...suffice to say it wouldn't make a difference. They're committed to certain priorities and notions of what they want their business to be. They run it emotionally and therefore recklessly. They believe in their absolute authority in this regard and do not show a sense of obligation to those less fortunate whom have agreed to depend on them for wages. The repercussions of this style of ownership can be felt and speak louder than any artistic filter on a YouTube video or blurb on their website ever will.

    Advice to ManagementAdvice

    Stop it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful

    Decent place to work if you don't want to move ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in High Point, NC
    Former Employee - Customer Care in High Point, NC

    I worked at Graphik Dimensions - PictureFrames.com full-time (more than a year)

    Pros

    Fellow co-workers were awesome and created a fun environment to work in, despite the list of cons you're about to see. The only reason I stayed on as long as I did was for my co-workers.

    Cons

    Management in the customer service department is often times clueless and plays favorites with reps regarding workflow assignment.

    Management does not offer semi-annual / annual reviews. There is no raise structure in place. They also have a bad habit of promising the world and not delivering. I was basically promoted and then not paid for the work I was given while other reps who made a dollar + more an hour than I did got to sit and watch youtube all day.

    Delegation of duties is lopsided and leaves 20% of the team doing 80% of the work.

    They ask you to lie to customers about privacy and data management, which leaves you feeling grimy if you have a moral compass.

    Advice to ManagementAdvice

    Be honest with your employees.

    Instituted an annual / semi-annual review / performance structure.

    Audit middle management to ensure work flow is being delegated fairly to prevent burn out from strong employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful

    Clueless at the helm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Graphik Dimensions - PictureFrames.com full-time (more than 5 years)

    Pros

    Diverse and dedicated workers who have created a family atmosphere. Culture established by first generation ownership still alive, but is on life support. Has strong core of stalwarts that keep the doors open and business running.

    Cons

    Second generation ownership is completely out of touch with their own workplace. Cannot make it into office more than once or twice a month. Thin veneer of world class workplace, bunker mentality makes it look like 2009 all over again. Company is purging experienced workers in effort to cut costs and improve morale.

    Advice to ManagementAdvice

    Sell business to experienced local manufacturing/e-commerce entrepreneur, then take the money and pursue what you really want to be doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful

    Customer service agent

    Former Employee - Anonymous Employee in High Point, NC
    Former Employee - Anonymous Employee in High Point, NC

    I worked at Graphik Dimensions - PictureFrames.com full-time (more than 3 years)

    Pros

    Discount on frames and coworkers

    Cons

    I found the company to be racist and not fair in assigning job functions, schedules based on seniority. A lot of favoritism

  7. 6 people found this helpful

    Hopeless management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in High Point, NC
    Former Employee - Anonymous Employee in High Point, NC

    I worked at Graphik Dimensions - PictureFrames.com full-time (more than a year)

    Pros

    They succeed in spite of themselves. The foundation of the company works due to a legacy staff that really does care abut quality.

    Cons

    A cheerlading culture that is 1980's in its inpiration and 1880's in its application. A hoplessly outdated and uninformed managment structure that makes bad choices and just sqeeks by by luck. Really a typical second generation firm, with all the down sides of a nepotistic company.

    Advice to ManagementAdvice

    SELL!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful

    Dedicated staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Archdale, NC
    Current Employee - Anonymous Employee in Archdale, NC

    I have been working at Graphik Dimensions - PictureFrames.com full-time (more than a year)

    Pros

    The people who work here get the job done. There are some smart and talented people with which to work. You would be amazed at the quantity and quality of work that comes out of this small facility in a small town in North Carolina with minimal staff.

    Cons

    Directionless business plans, and demoralizing moralizing (meaningless cheer-leading, forced team building, mixed messaging) leads to talent leaving.

    Advice to ManagementAdvice

    Focus on core competencies.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Rapid growth and expansion provides a great atmosphere to be successful, if you are willing to work hard for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Graphik Dimensions - PictureFrames.com full-time (more than a year)

    Pros

    This company is staffed by some of the most wonderful and creative people around! Working on inter-departmental projects is a joy!

    Cons

    The hierarchy of upper management's politics results in hurdles and hoops that will need to be jumped over and through when it comes to getting new ideas approved and put into action.

    Advice to ManagementAdvice

    People are your greatest asset. The best way to make them feel like that is a true statement and to feel appreciated is through wages. Catch more flies with honey.

    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful

    There are SO many better places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Graphik Dimensions - PictureFrames.com full-time (more than a year)

    Pros

    Decent benefits for a small company.

    Cons

    These are not business people. There are no real long or short term goals and no strategic direction, which is evident in everything from the poor inventory control and haphazard product planning to the inability to articulate any real brand value to the failure to launch a new website for literally YEARS. Everything is managed according to the idea of the week.

    There’s more drama than on TV during sweeps week, and they thrive on chaos – which is why nothing ever gets accomplished. Any good comments here about the company culture are the result of an email going to the entire company “encouraging” positive reviews every time something negative is posted.

    Advice to ManagementAdvice

    Sell the company before you run it into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Pictureframes.com is a place where a person can happily grow professionally and feel like they're part of a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Graphik Dimensions - PictureFrames.com full-time (more than 8 years)

    Pros

    Internal promotions & hiring, chocolate fountain days, health fairs, 'free-cycling' center,
    parties throughout the year to celebrate our successes, family atmosphere, genuine caring from leadership, continuing education & training programs.

    This is a place where we are invited to be the best version of ourselves. Everyone is encouraged to think creatively to solve problems. Brilliant ideas have come from all departments at all levels that have been implemented to great success.

    Cons

    the building is old, so there are occasionally plumbing problems. Limited office space.

    Advice to ManagementAdvice

    Keep listening to your people and improving over time like you have been doing.

    Recommends
    Positive Outlook
    Approves of CEO

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