Great Southern Bancorp Reviews

Updated March 22, 2015
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3.1
19 Reviews
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Great Southern Bancorp President, CEO, and Director, Great Southern Bancorp and Great Southern Bank Joe Turner
Joe Turner
8 Ratings

Employee Reviews

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  1. No room for growth, no rewards for hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Joplin, MO
    Former Employee - Bank Teller in Joplin, MO

    I worked at Great Southern Bancorp part-time (more than a year)

    Pros

    The customer service is great because the company pushes their associates to go above and beyond for the consumer.

    Cons

    Pay is a major factor. Full time is a thing of the past if you desire to hold a teller position outside of springfield. Team work is at an all time low because none of the associates were motivated at this particular banking center. No set schedule for associates to take a lunch, running risks of not having enough tellers for each customer in the afternoons.

    Advice to ManagementAdvice

    Treat the associates fairly. Pay your associates on par with other local banks in the area. Don't dangle the full time carrot over their head to lead them on when the banking center isn't capable of hiring for a full time position because it's unethical. Promote Team member morale and reward those who put in hard work and dedication to their careers- not just for referrals and meeting their monthly quotas, but for attending to the transactions of the consumer and for building that relationship with them. Tellers are the faces of the company in the eyes of the consumer. Make sure to schedule the lunches for your full time tellers. When it's not supervised, they all leave at the same time leaving the lobby and drive through short handed- it makes the company look bad to th consumer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Bank teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Springfield, MO
    Former Employee - Bank Teller in Springfield, MO

    I worked at Great Southern Bancorp part-time (more than 3 years)

    Pros

    Usually good people to work with, it is an easy job, there is often opportunity to meet cool people because it attracts the college age dynamic

    Cons

    Pay is terrible, high turn over, management is unprofessional and gossipy. They do not work well with schedules or families and often pick favorites. Management will often bend rules for certain customers and create huge issues.

    Advice to ManagementAdvice

    Treat your employees with more respect. Understand that all other banks in town pay at least $2 an hour more with true bankers hours and with a good working relationship with the employees it could be worth it

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful

    There's no future here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Great Southern Bancorp

    Pros

    The workers and most of the offficers are nice, dedicated and intelligent.

    Cons

    Executive management is completely out of touch with reality and common sense.

    Advice to ManagementAdvice

    It's not a game. Most of the staff actually want to make the organization successful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    LIttle to no communication from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Springfield, MO
    Former Employee - Accountant in Springfield, MO

    I worked at Great Southern Bancorp full-time (more than 3 years)

    Pros

    Great Southern offers decent employee benefits. The insurance is expensive to the employee, but is good coverage. Also have good plan for stock purchase.

    Cons

    There is little to no communication between upper management and employees. Too many people know just steps to complete tasks in their job, but they have no understanding of why they do what they do. The training is terrible. There is no flexibility. Management will tell you there is opportunity to move up or move around the bank, but if you do try to move, they will stop you.

    Advice to ManagementAdvice

    Management needs to communicate more with employees. Management also needs to provide the opportunity for their employees to better themselves within the company. You're employees are your strongest asset!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful

    Great Experience, Clueless Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Minneapolis, MN
    Current Employee - Teller in Minneapolis, MN

    I have been working at Great Southern Bancorp full-time (more than a year)

    Pros

    Good base pay, great supervisor & coworkers, awesome schedule, looks nice on a resume

    Cons

    Clueless management doesn't understand the cultural differences between states & has flip-flopping rules and procedures (extremely tedious!!)

    Advice to ManagementAdvice

    Make corporate up of people NOT JUST FROM MISSOURI. And for goodness sake hire an efficiency expert.., you'd save tons of time, money, and complaints.

    No opinion of CEO
  7. 2 people found this helpful

    Good upper management but the BC managers are out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Great Southern Bancorp full-time

    Pros

    Pretty good benefits, a lot of involvement in the community

    Cons

    Low pay. Upper management does not have any clue what is going on in the banking centers. A lot of favoritism

    Doesn't Recommend
    Approves of CEO
  8. Generally a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Center Employee in Springfield, MO
    Current Employee - Ops Center Employee in Springfield, MO

    I have been working at Great Southern Bancorp full-time

    Pros

    The benefits are good. Most of the people are professional yet friendly. The company is growing by making wise business decisions as it acquires other banks. We just acquired a series of banks in Iowa and Illinois. GSB is growing!

    Cons

    It appears that executive management has created a level of associate vice presidents (AVPs) to play hard ball against the lower level employees. The AVPs are often rude and disrespectful toward their subordinates. This may be by design or because the AVPs are over-worked. I'll allow for that. Either way, it makes for a very poor work environment and poor decision-making by management. There's very little room to move upward too.

    Advice to ManagementAdvice

    Have the AVPs treat their employees with respect and if needed, give the AVPs a break by creating another level under them for upward mobility and decision-making.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Joplin, MO
    Former Employee - Bank Teller in Joplin, MO

    I worked at Great Southern Bancorp part-time (less than a year)

    Pros

    Good place to gain experience as a teller if you don't have previous customer service or finance experience

    Cons

    Lower than average wages, tellers are kept on extremely tight leash as you're not even allowed to work on programs like word and excel

    Advice to ManagementAdvice

    Good giving employees incentives like competitions for referrals, but need to give tellers better access to modern technology like Microsoft Office

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Job was good, pay was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Item Processing Clerk in Springfield, MO
    Current Employee - Item Processing Clerk in Springfield, MO

    I have been working at Great Southern Bancorp part-time (less than a year)

    Pros

    The interviewing process was good and very easy. The department I worked in consisted of about 15 or more co-workers. The co-workers were all nice. The manager and supervisor were very nice and understanding of scheduling restraints; they had no problem working around your schedule. The atmosphere was positive. The training was not too intensive and they start you at a good pace to learn everything.

    Cons

    There were not many cons in my department. The major, and changing factor, was the pay. The pay was very low compared nationally and locally.

    Advice to ManagementAdvice

    Pay more.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful

    I am overall satisfied with my experience thus far with Great Southern Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller in Springfield, MO
    Current Employee - Teller in Springfield, MO

    I have been working at Great Southern Bancorp

    Pros

    good place for internal growth, management and staff provide workers with adequate information and knowledge to succeed at job duties

    Cons

    work a lot of hours, pay isn't very fair due to job responsibilities and work load

    Approves of CEO

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