Green Dot Reviews

Updated August 11, 2014
Updated August 11, 2014
71 Reviews

2.3
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Streit
43 Ratings

Review Highlights

Pros
  • people are great, facility is nice (in 4 reviews)

  • Good benefits when I was there, but I heard some of those have been rolled back (in 4 reviews)


Cons
  • Not a good example of what C-Level should be like (in 5 reviews)

  • New leadership terminated (not lay-offs) a lot of employees this year and now the morale is low but hopefully it will pick up (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Crazy sometimes, but it's exciting and keeps me engaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Pasadena, CA
    Current Employee - Director in Pasadena, CA

    I have been working at Green Dot full-time for more than a year

    Pros

    Get to work on building banking products, so it always feels like my work is relevant to the everyman. Better than in entertainment or other fields, where you are pleasing people but not changing something they hold personally and vitally important.
    There's a strong effort to create fun at work, with ad hoc team-specific events and learning sessions, as well as lunch served downstairs 2 days per week.
    We have huge ambitions to accomplish big things. The management team really has a strong desire to shape the industry and create better products/experiences.

    Cons

    Because we're dealing with people's finances, there is a lot of pressure. If any mistakes are made, we could be harming somebody in a way that really hurts -- their wallet. Sometimes that can get stressful, but hopefully there's a good result from that stress.
    Would love free lunch every day :)... but there are a lot of lunch places around, and it's nice to have it in the office 2 days per week.

    Advice to ManagementAdvice

    free lunch! more career training, more all-hands meetings. They are so helpful each quarter. Would like to do more.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fantastic company to work for but has gone through a lot of change over the past few years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Green Dot full-time

    Pros

    Extremely smart and motivated employees in every department
    Depth of experience of employees in everything from retail to supply chain to technology to finance and consumer needs

    Cons

    Has gone through much change over the past few years and those who have been with the firm a long time have not enjoyed the change to becoming a public company with more regulations and restrictions
    Turnover from that period has resulted in those let go being very dissatisfied

    Advice to ManagementAdvice

    Listen to employees more and address the culture change proactively

  3.  

    Great place to work and learn. Lots of work and long hours though. However, you feel proud of your work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Green Dot

    Pros

    great work environment and lots of opportunity to grow and work with cutting edge technology

    Cons

    Long working hours and ability to adjust your personal life over work demands is a must for this place.

    Advice to ManagementAdvice

    Need more balance in work / personal life.

    Recommends
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  5.  

    Lots of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer  in  Palo Alto, CA
    Current Employee - Principal Engineer in Palo Alto, CA

    I have been working at Green Dot full-time for more than 3 years

    Pros

    The GoBank team in Palo Alto is great. There is (still) a startup feel and mentality to the office. Recently there have been some turn over in the employees, but this also means there is great potential to advance in this office. Salary, bonus plan, ESPP, stock options are great and the CEO is super inspiring. GoBank as a product has great potential.

    Cons

    HQ is in Pasadena and it has shown to be hard to contribute to company wide changes from a satellite office. The company is trying to change process/policies to be less "banking" and more "software development", and even though the company is much more agile now than 1-2 years ago, there is still ways to go to make development and releases leaner/smoother. Lots of QA and parts of development is being moved to new office in China, which complicates the process.

    Advice to ManagementAdvice

    Need to reward people taking initiatives to get rid of the cover-your-back mentality. Currently people are reluctant to proactively making improvements to code and/or process because 1) there is lots of red-tape involved, and 2) you will get blamed if something doesn't work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Director of Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development  in  Monrovia, CA
    Former Employee - Business Development in Monrovia, CA

    I worked at Green Dot full-time for more than 3 years

    Pros

    - Talented group of employees, willing to work hard in an everchanging environment
    - Strong focus on providing a fairly priced financial products to the underserved population
    - Rapid growth and energizing environment
    - Fair compensation
    - Nice perks such as Annual Picnic and fresh fruit in the office

    Cons

    - Due to rapid growth, frequent shift in priorities
    - Didn't feel like employees were freely able to provide opinions and feedback to leadership

    Advice to ManagementAdvice

    - Better intergrate feedback/needs from clients into strategic plans

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    A very smart group of engineers working together as a real team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Performance Engineer  in  Monrovia, CA
    Former Employee - Performance Engineer in Monrovia, CA

    I worked at Green Dot full-time for more than a year

    Pros

    Knowledge sharing and credibility

    Cons

    Management was a little disconnect with the employees, specially after going public

    Advice to ManagementAdvice

    Need to show the employees that they do care

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    learned alot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Pasadena, CA
    Former Employee - Project Manager in Pasadena, CA

    I worked at Green Dot full-time for more than a year

    Pros

    people are great, facility is nice

    Cons

    work life balance is a challenge

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    So far, so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Green Dot full-time for more than a year

    Pros

    Great benefits -- good pricing of health benefits. New executive management team has potential. Good atmosphere to work in -- building is nice and space is pleasing to work in.

    Cons

    Bring back the 401k match! Better communication -- celebrate successes. Employees should be finding out from company not reading about it in a press release.

    Advice to ManagementAdvice

    Realize that change isn't easy but it's inevitable.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    hopeful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product  in  Pasadena, CA
    Current Employee - Product in Pasadena, CA

    I have been working at Green Dot full-time for more than 5 years

    Pros

    This is the kind of place where- if you want it to happen you can make it happen. Easy to make friends here. High energy. Most of the negative types have left- so it does not feel heavy here anymore.

    Cons

    A lot LOT of changes this year. Performance-based layoffs which impacted morale- but the teams have been rebuilt and are larger in most cases so the bandwidth is there. Challenging to have one huge customer who can call the shots.

    Advice to ManagementAdvice

    The internal vibe here - people laughing in the lunchroom, new agile teams racing around together to solve problems, seeing the CEO dressed up as a pilgrim reciting poems on thanskgiving - does not match the negative vibe expressed on this site. I know we trimmed the bottom performers on every team this year - maybe they are all here. We don't miss you guys. Stock is up over 100% since last year and revenue is up noticeably and partners have stopped griping about outages that crippled them last year- yes we are doing terribly without you.

    Recommends
    Approves of CEO
  11. 7 people found this helpful  

    a better place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Techops  in  Pasadena, CA
    Current Employee - Techops in Pasadena, CA

    I have been working at Green Dot full-time for more than 3 years

    Pros

    Some of these reviews are so negative they are highly suspect.
    Interesting projects. Good health plan & bennies. A lot more freedom to do things than at other companies. The CEO is a character. On the IT side the system now stays up more reliably & with longer stretches of uptime than at any other period in the company's history (availability measurements on file with the Federal Reserve and corroborated by Walmart IT and GE Bank)

    Cons

    All software engineers and IT people should be on a bonus plan not just managers. Yes that means NOC personnel too please. CEO keeps talking about change but when will change occur outside of IT. Better requirements would help. Turn back on 401k match. 2013 staff changes caused

    Advice to ManagementAdvice

    Up until one year ago our Production and Business systems could not run for more than 24 hours straight. Could not fail over or be backed up even in the case of critical failure. IT was seen as a black box filled with passive aggressive overly emotional egoists. All technology execs had huge retention packages because they were threatening to quit every day. (Check company public financial statements from 2012 for data.) Contractors and full timers came and went through a continuous revolving door. Life in Green Dot IT was simply that good!
        System went down Sep 2012 and could not be restored for days. At a bank holding company! Auditors and federal regulators swarmed. A new team was brought in to fix the problem. Any public company would be required to do this or risk shareholder action and customer revolt.
        Yes The new team came from companies 100x the size of Green Dot and brought big company process with them. That is a plus and a minus to some. The system now runs for months on end without a single customer facing issue. Facts are key, check data on file with the Federal Reserve Board. It is public and discoverable.
         Advice to senior management is to keep the bar high. Watch out for Ex employees who pride themselves in setting up non redundant non monitored systems. Or miring their teams in an endless cycle of failed audits, continuous outages and legal threats.
         And for people considering a job here: the 2012 outages and lawsuits and federal actions and planning for staff reduction exercises pre dated ANY of the current technology leadership. It makes no chronological sense how they would be to blame. How, time machine? I avoid writing on sites like this but some of the commentary is so offbase I had to comment. Some of these make IT sound like hell here, come on. And yes I am under vp level.

    Recommends
    Positive Outlook
    Approves of CEO

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