Green Tree Servicing

  www.gtservicing.com
  www.gtservicing.com
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Green Tree Servicing Reviews

Updated July 30, 2014
Updated July 30, 2014
48 Reviews
2.2
48 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Keith A. Anderson
21 Ratings

Employee Reviews

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  1.  

    Payscale below other businesses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Document Custody  in  Tempe, AZ
    Former Employee - Document Custody in Tempe, AZ

    I worked at Green Tree Servicing full-time for more than 10 years

    Pros

    Benefits excellant , promotions available, Paid to off fair, Family atmosphere.

    Cons

    Politcal , Favoritism , Secretcy , Confusion

    Advice to ManagementAdvice

    Don't change a thing.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Collection company pretending not to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operation Project Manager  in  Tempe, AZ
    Former Employee - Operation Project Manager in Tempe, AZ

    I worked at Green Tree Servicing full-time for more than a year

    Pros

    can think of anything positive

    Cons

    collection management, micro management, be careful.

    Advice to ManagementAdvice

    stop supporting bad managers and fire them. They are distorting the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Unorganized with unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Foreclosure Specialist  in  Jacksonville, FL
    Current Employee - Foreclosure Specialist in Jacksonville, FL

    I have been working at Green Tree Servicing full-time for less than a year

    Pros

    Downtown location is within walking distace of lots of delis and landing; Jacksonville senior management tries to motivate

    Cons

    Workload is more than one processor can handle; systems are very slow; opportunity for bonus seems impossible; unrealistic exepctations of employee performance; held to audit standards with no training; different site locations act like enemies; no opportunity for advancement

    Advice to ManagementAdvice

    provide training to employees so that they can meet the expectations; get all sites on the same page as we all work for the same company and are not each other's enemy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Frustrating company, people appear to be nice upfront however they are very sneaky.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tustin, CA
    Former Employee - Anonymous Employee in Tustin, CA

    I worked at Green Tree Servicing for less than a year

    Pros

    If you are favored by the boss, it is a great place to work.

    Cons

    No official training, management tends to favor some and harsh on others. Sneaky, untruthful and non-trusting people.

    Advice to ManagementAdvice

    Treat all your employees equally and reward them for their efforts. Be upfront and truthful to everyone. Shame on you for taking advantage of an unfortunate situation in order to claim false statements of future risk.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    It was difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Foreclosure Specialist  in  Tempe, AZ
    Former Employee - Foreclosure Specialist in Tempe, AZ

    I worked at Green Tree Servicing full-time for more than 5 years

    Pros

    The company is growing which means possible to move up within the company

    Cons

    A lot of the difference department you need to stay on your feet to avoid from getting catch up.

    Advice to ManagementAdvice

    Upper Management need to pay attention to lower management on how they run their department

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Collections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector  in  Kennesaw, GA
    Former Employee - Debt Collector in Kennesaw, GA

    I worked at Green Tree Servicing full-time for less than a year

    Pros

    Great pay and informative to my personal life

    Cons

    Long hours and lots of REQUIRED overtime, the management show a lot of favoritism towards seniority which was very frustrating to the newer employee.

    Advice to ManagementAdvice

    Better training system.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Get your work experience, then LEAVE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at Green Tree Servicing full-time for more than a year

    Pros

    Good pay and benefits (PTO, sick time, health, dental, vision, 401k).

    Cons

    Company reeks of mediocrity. You don't need to be highly skilled or educated to get hired. This is great if you're just starting out in your career and need a place gain experience. It's not so great if you're working for a manager who isn't highly skilled or educated.

    There are a lot of people who've been with the company for a decade or more. It's not because the company is a fantastic place to work. It's because there's no policy or procedure to adhere to. As long as you show up, do your duties, and don't have a major screw up, you're golden. Tolerate the disorganization long enough and 10 years later when your coworkers have moved on, you'll be promoted to a manager. But don't expect to be promoted any sooner than that because your complacent boss isn't going to quit to go to a company that actually knows what they're doing.

    Because the mediocre people stick around for so long, the company is managed by people who are stuck in their ways of doing things and refuse to update processes to increase efficiency. They're also not interested in training you or even know how to because they were never trained themselves.

    Advice to ManagementAdvice

    It's great that you promote from within. But that isn't always the best practice when you're promoting people who are mediocre. Bring in some new blood and ask for their fresh ideas. In the meantime, start training your current employees especially your managers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Green Tree Servicing

    Pros

    Benefits are great, great pay, must be flexible, great bonuses

    Cons

    Must be flexible with phone hours but I didn't work in that department

    Recommends
    Approves of CEO
  10.  

    Worst place in the country to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Irving, TX
    Former Employee - Customer Service Representative in Irving, TX

    I worked at Green Tree Servicing full-time for more than a year

    Pros

    Co-workers are great, benefits are good

    Cons

    Goals are not realistic, supervisors are only interested in their goals not to help an employee, nothing is ever good enough, upper management is worse than middle management. Schedules are ridiculous never work the same hours from week to week

    Advice to ManagementAdvice

    Try looking at the work environment from the point of view of a floor employee, or maybe work a month of their schedules while putting up with the unrealistic pressure you place on them and see how you like it

    Negative Outlook
    Disapproves of CEO
  11.  

    Not having processors in house or government products meant a ton of business loss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Officer  in  San Diego, CA
    Former Employee - Mortgage Loan Officer in San Diego, CA

    I worked at Green Tree Servicing full-time for more than a year

    Pros

    $16 draw base for Loan officers, company laptop, company cell phone, reimbursed business expenses, lots of marketing material. Flexible hours. No need for office.

    Cons

    No government programs at the time I was there. Only Purchase Power, which did little to facilitate bringing in business. I lost so much business due to the lack of structure of the company. Processors and underwriters are on East Coast, meaning time ends for LO's around 1PM if you need answers...and we all know that agents need answers quickly. Though we are not told that we have to come into the office, if you are not producing you will be forced to. At least I was.

    Advice to ManagementAdvice

    Don't just sit back. Help your LO's succeed. Don't fire LO's, take a close looks at the ASM's first....

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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