Greyhound Reviews

Updated April 13, 2015
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2.8
60 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Greyhound President and CEO Dave Leach
Dave Leach
27 Ratings

Pros
  • Good Pay with benefits for full time employees (in 3 reviews)

  • Bus operators spend 90% of their time away from terminals (in 6 reviews)

Cons
  • Our drivers have one of the highest divorce rates, like most long-haul truck (in 10 reviews)

  • But we were short equipment (Buses) (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Ticket Agent

    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Greyhound

    Approves of CEO
    Approves of CEO

    Pros

    Great customer service and travel experience

    Cons

    None con..progress in the job

  2. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and good co workers

    Cons

    Dirty environment deal with mean customers

    Advice to Management

    Better comunicat

  3. Great company that is poorly managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Motorcoach Operator
    Current Employee - Motorcoach Operator

    I have been working at Greyhound

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Traveling and meeting new people. Getting a chance to converse and congregate with your fellow co workers. Getting a chance to see the country while getting paid.

    Cons

    Dealing with management. Poor equipment. Unruly passengers. Lack of security. Pay not up to par. Filling out paperwork constantly to get money that you earned.

    Advice to Management

    Management needs to listen to the rank and file. Start getting more input from those that do the job everyday. Allow local management to manage which will create a more comfortable work environment and boost morale.

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  5. up until recently, working for the company was great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound

    Pros

    best reasons to work at greyhound is the people

    Cons

    new management has no idea how to relate to long time employees, this has created hostility in the work environment

    Advice to Management

    old management would do well to update skills with leadership, conflict resolution, and office cultural training

  6. Helpful (1)

    Very hard working and dedicated people under management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatch Supervisor II in Dallas, TX
    Former Employee - Dispatch Supervisor II in Dallas, TX

    I worked at Greyhound full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very hard working and dedicated co workers, + I don"t have to work under the horrible conditions anymore.

    Cons

    Lack of reward and promotion , Treats their employees rudely and if you are a dispatcher, lack of reward, upper management takes highest profit., determines employees evaluation numbers before they even get it. From Director to upper Management this is a very poorly managed Company. too much mixing buisness with pleasure. Alot of retaliation if you speak up for the good of the customers , bus drivers, terminals,h.r told me not to take it personal.

    Advice to Management

    Leave or retire so it will get better. Praying for a buy out. and clean house. give your drivers and dispatchers better resources.

  7. Great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Greyhound full-time (More than a year)

    Pros

    The employees have an outstanding commitment to the customers. Their loyalty is unbelievable and their knowledge of the small towns and cities up and down the coast of California is to be admired.

    Cons

    The employee benefits program is not good, the employees must take a physical or suffer an expensive penalty. The compensation is not to the highest level when combined with the cost of insurance it does not even out.

    Advice to Management

    Advice to management find a more inclusive and helpful insurance plan.

  8. Great if you don't want to be home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Operator in Sacramento, CA
    Current Employee - Bus Operator in Sacramento, CA

    I have been working at Greyhound

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Starting pay. Travel around and get to meetnew people.

    Cons

    Take forever to get a route. Never know when you be back home. Never enough time to get in sleep and a life when at home.

    Advice to Management

    Maybe figure out away to have drivers on day or nite dispatch.

  9. Operations Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Houston, TX
    Former Employee - Operations Supervisor in Houston, TX

    I worked at Greyhound

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    family like work environment. Vacation,Cheap medical plans

    Cons

    Rotating Quarterly work schedules . Management leaves by 5pm and for the weekend. Doesn't care about issues after hours

    Advice to Management

    N/A

  10. Decent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New management has new ideas.

    Cons

    Old way of thinking holds the back.

    Advice to Management

    Na

  11. Hiring Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional MotorCoach Operator in Washington, DC
    Current Employee - Professional MotorCoach Operator in Washington, DC

    I have been working at Greyhound

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Well if you dont go to the doctors alot you will have to when trying to become employed with these guys. Great pay. Staff are very helpful throughout the hiring process. Gives you a chance to see the U.S.A.

    Cons

    Extremely long hiring process. For people who have demanding jobs, Its hard to satisfy the needs of greyhound when your schedule is loaded.

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