Greyhound Reviews

Pros

Pay is good. Once you leave the bus station, you are on your own. Nobody looking over your shoulder. If you have a good bus, and good passengers, then you can really have a great day.

Cons

In all transportation, you are on call when you are first hired. Basically, at Greyhound, you have no life until you build up seniority. You are a slave to the telephone. You will not get to enjoy the holiday's, but they warn you about that when they hire you. Dealing with the traveling public can be frustrating also. Have to deal with drunks, mental, and just sometimes mean people.

Advice to Senior Management

The company is trying to turn things around because of the added pressure of Megabus and other bus lines. They should really try to turn the culture around. A lot of drivers look at passengers as "the enemy". These people pay to ride, not to be treated any kind of way.

Pros

Lots of opportunity to work.
Good pay.
Very little direct supervision.
Motor Coaches are being upgraded.

Cons

Lots of complaining and grumpy coworkers.
Management and dispatchers really don't know much. You will rely heavily on fellow drivers for help when starting out.
Lots of upset customers, and you have very little you can do for them.

Advice to Senior Management

Clean house = Get rid of bad employees. Both management and dispatchers need some additional training. They should all have some on bus training to better understand what a driver has to handle.

Pros

Exposed me to the many personalities of people when it comes to needing to get from point a to point b. This job made me better for future jobs especially working in the inner city and dealing with all types of people. Schemers at it's best. If you don't have the patience, it isn't for you. Customer Service has to be the main focus and a level head.

Cons

The management we're good but then they laid alot of workers off which I felt was because they were threatened of their jobs being replaced. The chances are being high in management is slim when you are very smart. They want you to be a doll and don't want you to have much of an opinion to better the atmosphere.

Advice to Senior Management

Listen to the people who deal first hand with the public. Your business wouldn't be anything without them. A machine isn't the answer to the problems. But than again, most management in companies that are doing bad thing like robots/machines and wonder why they don't progress.

Pros

ralaxed schedule and good people around

Cons

not paying very well indeed

Advice to Senior Management

Training to promote

Pros

the money if your willing to work

Cons

no personal life...a single mans job

Advice to Senior Management

none...there's a sucker born every minute

Pros

Pay and the teamwork was great.

Cons

Hours and mand OT and lunch.

Advice to Senior Management

More feedback

Pros

The managers were good teachers and leaders.

Cons

The downtown Dallas Buss station is a dirty dirty place.

Advice to Senior Management

none

Pros

Travel and pay is great, free food

Cons

keep it moving, limited time off

Pros

Look most americans do not want to work anymore.If they don't like management they find a reason to sure the company. thats why all the jobs left america. Americans are cry babies. Greyhound is a fine company. We look like airline pilots to the public. We have there lives in our hands. That should make you guys and gals feel proud. We have a responsibilty to the customer, so treat them with respect and not some jail house guard barking out THE LAW., They are paying your salary. Most of the weazzles with the company are the regular driver's who have it made. They book off in bad weather and abuse the system. They put in their time and have that honor. However,

Cons

There are a lot but I choose to do this job so I am making the best of it. I have started an internet market business that makes me almost what I do with Greyhound. My life is 100% better than it was before joining greyhound. I own a very nice house in a very good neighborhood. My SDO is a hard ass but if you do your job and treat passengers like people you don't have trouble.
To many driver's start out their trips telling people THE RULES. let them know who you are, what you have done with the company, be their friend and they will respect you. Take the time to greet each one of them as though you would like to be greeted. Remember they are the ones paying you,an your family. have pride in what you do, we are the same as airline pilots and we are paid well for what we do. Show it.
 if you just don't like people. It's simple,Get a new job. You have a CDL. A select few are really cut out to do this job,

Advice to Senior Management

Management does not communicate with each other. The people at OSC are brain dead, thats because their managers do not deligate authority. No one wants to get in trouble. Greyhound needs new upper managers with customer service skills that work. Stop cutting buses with under 30 people on them. You make customer not want to come back.
greyhound is a customer service company. If you don't like working with people get another job. We need upper managers that know something about customer service.
Comments from a Vetran Denver Extra Board Driver. the Elite of the Elite Proffessional Greyhound Motor Coach Operators of America. You ask why? We chain up 7 months of the year . We cover and supplement everything from Chicago to the Pacific ocean. When the weather is to bad we are the ones OSC calls to send the first schedule. I have driven through 28 inches of snow packed highway which is a skill learned working from the Denver terminal.

Pros

Driving experience, Customer service experience, you travel to different states and countries. Stay in hotels and enjoy the outdoor life. The pay is good if you the type to work hard for it. Great CDL training program.

Cons

No life with family, dont have time to sleep when it gets busy, customers complain to much, no bounes for safe driving, the mechanic gives you old buses.

Advice to Senior Management

Need to give better benefits to employees, stop firing good employees for pay reasons.