Greyhound Reviews

Updated August 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
Greyhound President and CEO Dave Leach
Dave Leach
33 Ratings

Pros
  • Good Pay with benefits for full time employees (in 3 reviews)

  • Bus operators spend 90% of their time away from terminals (in 6 reviews)

Cons
  • Uneven working schedule for new drivers (in 10 reviews)

  • But we were short equipment (Buses) (in 5 reviews)

More Pros and Cons

74 Employee Reviews

Sort: Popular Rating Date
  1. Good & bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baggage Handler in Atlanta, GA
    Former Employee - Baggage Handler in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Greyhound part-time (More than a year)

    Pros

    I got a lot of women working here lol & I met one of my best friends working as my coworker!

    Cons

    Lifting bags every shift, buses coming in & leaving out back to back most of the time.

    Advice to Management

    Treat your baggage handlers good and don't do them dirty cause if you do its only going to fall on you when those buses don't get loaded!


  2. Ticket agent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greyhound full-time

    Pros

    Great Customers, Relaxed at times, Meet interesting people.

    Cons

    Crazy customers, sometimes upset people,


  3. Helpful (1)

    Operations Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in San Antonio, TX
    Current Employee - Operations Supervisor in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Greyhound full-time (More than 5 years)

    Pros

    Working with people Decent compensation Decent Benefits

    Cons

    Lack of training and individual attention Hiring very few people Takes a special individual to work with Customer Service, employee and driver Issues

    Advice to Management

    Work at giving attention to detail, by providing more support to driver and employee concerns.


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  5. Bus Operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Greyhound full-time

    Pros

    Decent pay, Great training program

    Cons

    Always on the road, never home

    Advice to Management

    More home time for the Bus Drivers


  6. Greyhound Bus Operator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound (More than 5 years)

    Pros

    Coworkers were great to work with.

    Cons

    Management didn't care about us at all.


  7. Helpful (1)

    Standing all day long!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ticket Agent in Los Angeles, CA
    Current Employee - Ticket Agent in Los Angeles, CA
    Neutral Outlook

    Pros

    Nice co workers. I enjoy helping customers! Management is good.

    Cons

    You can tell the way a company treats its employees what really matters. Ticket agents stand all day long! Why cant we have a stool to relieve back and foot pain? Nice job otherwise.

    Advice to Management

    TICKET AGENTS NEED A STOOL TO SIT ON ! MY BACK AND FEET ARE KILLING ME!


  8. Baggage Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Baggage Agent in New York, NY
    Current Employee - Customer Service Baggage Agent in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Greyhound part-time (More than a year)

    Pros

    I enjoy working for this company call greyhound to give back to costumer service is a wonderful experience. I believe that Im a people person I like give back to the community that's how I build my business experiences with my passenger's as a customer service baggage agent at greyhound line lnc,

    Cons

    There is no down as of yet this company


  9. Motor-coach Operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Co-Workers, freedom & flexabillity, ability to travel

    Cons

    Time away from home, Some of the management is questionable


  10. Revenue Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Friendly co-workers and great team work opportunities. Good benefits. Company in general is a good place to work, just really comes down to what department/manager you work for.

    Cons

    The cons of Greyhound really are determined by which Director and manager you work for. In my group, if you are a good employee the reward is to pile on more. The best way to make it thru is to not be too good or too fast, or they will pile up on you until it is no longer tolerable. They will get around to a promotion, but only when forced, due to other circumstances. With each promotion new work is given, but very rarely do they remove any responsibilities. The senior manager of this department is also extremely rude and offensive to anyone that has the word associate in their title and to other managers that she deems “not smart“, which can make working with other departments difficult. Greyhound is a good company, just be careful of the group you end up in and you have to stand up for yourself quickly or will be taken full advantage of.

    Advice to Management

    Make an environment that is welcoming to all level of employees not only “Degreed accountants”. If HR knows there is a problem with a specific manager(s), they need to address the issue instead of waiting for employees to risk their jobs to say something. Do not retaliate on your employees that try to make complains about you, instead listen to what they are telling you.


  11. Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay and benefits with little no experience required. The Company provides the training and assists in obtaining your CDL.

    Cons

    First few years you are on call 24 by 7. During peak periods like summer and holidays you are always expected to be available.

    Advice to Management

    Spend more time with the newly hired employees to help them understand the logging procedures and other safety requirements.



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