Group 1 Automotive Reviews

Updated March 18, 2015
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2.6
56 Reviews
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Group 1 Automotive President, CEO, and Director Earl J. Hesterberg
Earl J. Hesterberg
28 Ratings

Pros
  • The pay is good, the company is a fortune 500 so you do not have to deal with unfair or poor management (in 4 reviews)

  • There aren't any pros to working in the car business, expect money-which you don't make working for Group 1 (in 3 reviews)

Cons
  • No raise in 5 years, corporate big wigs belittle my job, expected to work crazy long hours at month end (in 4 reviews)

  • When upper management decides to put a process in place even if its not working they wont change it (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. A learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A
    Current Employee - N/A

    I have been working at Group 1 Automotive full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Generally the other employees are great to work with.

    Cons

    Revolving door, lower level employees often overlooked or tapped for their KSA's. Upper management seems all about their self.

    Advice to Management

    Take time to evaluate who you have already within your helm when looking to increase staff, stop changing pay plans, and other wage changes to fit your bonus bottom line. Recognize employees with promotions and wage increases. Don't wait for them to leave to realize the potential.

  2. You have a better chance getting screwed by this company then you do being in prison. Especially if you're a technician.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Automotive Technician in Egg Harbor Township, NJ
    Former Employee - Automotive Technician in Egg Harbor Township, NJ

    I worked at Group 1 Automotive full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Well provided equipment in shop.
    -Good shop work environment.
    -Easy going coworkers & vendors.
    -Flexible hours & long lunch break.
    -

    Cons

    -Terrible pay.
    -No guarantee being flat-rate
    -Little business coming through.
    -I do not recommend anyone work for this company if your a technician. Especially with BMW of Atlantic City. Management are lying crooks.

    Advice to Management

    Worry about your employees pockets before you worry about your own.

  3. Salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in Houston, TX
    Former Employee - Sales Professional in Houston, TX

    I worked at Group 1 Automotive full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They'll hire essentially anyone, 401k match up to 4%

    Cons

    Terrible pay which over time only gets worse unless you are upper management. Upper management only cares about their pay and constantly reduces compensation to increase their percentages/bonuses

    Advice to Management

    If you would compensate your employees better you would not have a constant revolving door of inexperienced workers who consistently drop the ball and decrease the customer experience which in turn decreases your bottom line.

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  5. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Clerk in Houston, TX
    Current Employee - Billing Clerk in Houston, TX

    I have been working at Group 1 Automotive

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful people, great office environment

    Cons

    Difficult to speak to management, not understanding when sick or children are sick... very late hours during close out... always empty promises to make close out better and shorter hours... after 3 years I saw no change in the process

    Advice to Management

    Be understanding and keep promises or don't make any promises

  6. Legal Slavery in Modern Times!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Call Center Agent in Houston, TX
    Former Contractor - Call Center Agent in Houston, TX

    I worked at Group 1 Automotive as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    free soda
    access to a gym

    Cons

    Environment
    Management
    Favoritism
    Unprofessional
    Not Understanding
    ...I could go on for days

    Advice to Management

    In all honesty fire the entire leadership at the SDC and bring in new recruits that actually have management experience, and know the definition of professionalism.

  7. Worst paying sales job I've ever seen in the car business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional
    Current Employee - Sales Professional

    I have been working at Group 1 Automotive full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I really like my co-workers. I like management at the store level.

    Cons

    The pay plan is atrocious. They gerrymander the cars with adds and pack to the point of theft from their sales staff. Always seems to be a new rule or regulation that allows them to avoid paying a commission or bonus. Seem to be more interested in having 20 chumps making minimum wage on the sales floor, as opposed to paying some real pros. Feels like a glass ceiling is being placed on our income.

    Advice to Management

    Not sure where the divide falls to be perfectly honest? Is the way compensation doled out controlled at the store, or corporate level?

  8. Does anybody care about good employees?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group 1 Automotive full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee benefits are good.

    Cons

    My experience so far. GM's get in the seat and forget really fast what got them there. Leadership skills in the dealership I'm in are non-existent. No training. A bunch of " we are gonna start doing this and that" but nothing ever happens. But the clique's get to leave early if they want o. I know some sales managers that come in at 9:00 to 9:15 everday and leave at 4:30 to 5:00 everyday. And just leave sales people and Finance to deal with everything else. Go figure.

    Advice to Management

    INSPECT WHAT YOU EXPECT. NOT ALL OF THOSE GOLDEN BOYS ARE WORTH A FLIP. Oh and by they way if you come to your GM with an issue, Good luck , you get the bobblehead answer. . I find it funny that most of these surveys are done anonoynously.

  9. Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group 1 Automotive full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Location, 3 really good managers, 1might even be there. free coffee, free lunch on Sat. Uniforms. In hindsight the health benefits were ok, better that my then assessment.

    Cons

    Not many good managers. Margins are so tight, everyone is running around with the heads cut off because margins dictate we're understaffed. Needs to be better inter-departmental cooperation. I know this would require changing the entire industry, but you have to try to start in your own back yard.

    Advice to Management

    Think longer term. Treat people well and the bottom line will take care of itself. Let me just crank wrenches.

  10. Helpful (1)

    You get out what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group 1 Automotive full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If you put effort into the job you can get ahead and make some money. Lots of new positions open with the various groups. Contrary to what you hear, management wants you to do well as this is how they make money. Fairly good training. You MIGHT even get a decent General Manager like I have.

    Cons

    Reviews are BS. No pay raises for hourly employees, ever - and pay plan for commission players doesn't change either. As a Corporate entity they are constantly looking to cut expenses - and that usually means your pay. Health Insurance is the worst I've ever seen. Expensive and with huge deductibles. Huge turnover (is it a wonder why?).

    Advice to Management

    Why are people REALLY leaving? Is it the culture? The stagnant pay? The lousy benefits? As long as all the money keeps flowing to the top, nothing is going to change.

  11. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Used Car Perp Manager in Amityville, NY
    Former Employee - Used Car Perp Manager in Amityville, NY

    I worked at Group 1 Automotive full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The staff is great to work with. The work environment is great. Great benefits and very steady work. Everyone was friendly

    Cons

    The pay plans change constantly. The managers really have no say, they all blame the corporation. Pay was ok depending on that quarters plan.

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