Group 1 Automotive Reviews

Updated August 27, 2015
65 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
Group 1 Automotive President, CEO, and Director Earl J. Hesterberg
Earl J. Hesterberg
34 Ratings

Pros
  • Feels like a small company even though it is Fortune 500 (in 4 reviews)

  • There aren't any pros to working in the car business, expect money-which you don't make working for Group 1 (in 3 reviews)

Cons
  • No raise in 5 years, corporate big wigs belittle my job, expected to work crazy long hours at month end (in 4 reviews)

  • When upper management decides to put a process in place even if its not working they wont change it (in 3 reviews)

More Pros and Cons

65 Employee Reviews

Sort: Popular Rating Date
  1. Ethical place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Won't cheat you out of your commissions.

    Cons

    Won't allow you to get kickbacks on products sold.


  2. Your pay is based upon your efforts.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Houston, TX
    Current Employee - Sales Consultant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Group 1 Automotive full-time (Less than a year)

    Pros

    Working as a sales consultant has really been enjoyable. You get to drive all the cars you'd like. Working at Lexus has truly been a Luxury.

    Cons

    Going in without negotiation skills is like being fed to the wolves. It's a dog eat dog world in the automotive industry.

    Advice to Management

    Training no longer exists in the car industry, it's really sad.


  3. BSC Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSC Clerk in Houston, TX
    Former Employee - BSC Clerk in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Group 1 Automotive full-time (More than a year)

    Pros

    The people who work with you are great. Growth all depends on the person's ability to understand the work, and a degree helps as well to move into corporate. The managers are great.

    Cons

    There is a feeling that corporate looks down upon the people in the BSC. Many times during close outs you're doing other departments work after your department is done.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Shifty and Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Car Sales and Leasing
    Former Employee - New Car Sales and Leasing
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Group 1 Automotive full-time (Less than a year)

    Pros

    Some middle management will work to help you, and love helping customers. They keep an open mind in hiring a diverse range of people. Corporate keeps a close enough eye on individual branches, offers ample training.

    Cons

    Disorganized - seems nobody is on the same page at any time, ever. Cars would be advertised a certain way, and wouldn't be as such or even available at all, and nobody knew why. Customers would be waiting for hours for minor appointments. Keys often went missing and there was no accountability for tenured employees. The mass exodus of employees from the location made transitioning difficult and led to confusion. Facilities not capable of handling the business they want to conduct, and as a result things were crowded and disorganized. Slightly dishonest - more concerned with making lofty promises when the actual likelihood of fulfillment is not high. Sketchy pay grades - asked employees not to discuss their pay rates, because regardless of performance, some were making 7-18% more commission with zero justification as to why. Not based on performance or seniority or qualifications, just because the manager wanted to pay more. Impractical demands - Request employees handle issues that management should deal with, when employees are powerless to resolve the issues. Impolite - Specific management was, quite frankly, boarish. In every sense of the word. Self centered and only interested in the employees they have a common interest in, and willing to sabotage those they don't for what seems to be personal enjoyment.

    Advice to Management

    Keep a closer eye on internal operations, don't over-promise customers, don't have two commision grades for arbitrary reasons for the same position, and don't bully and sabotage specific employees trying to do their job simply because they're not your "buddy".


  6. Group1 Auto: Honda Dealership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales and Service Consultant in Houston, TX
    Current Employee - Internet Sales and Service Consultant in Houston, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at Group 1 Automotive full-time (More than 3 years)

    Pros

    Being part of a large group of dealerships, our inventory depth is a big plus.

    Cons

    Specific dealership I am deployed has horrible leadership. Payplan is such that rewards mediocrity. You get punished through the payplan for hitting your goals. You have to play a game to get their best pay here. Finance is a joke. They treat clients continuously like they are doing them a favor. Paperwork needs to be massively improved.

    Advice to Management

    Get the finance house in order. If you pay peanuts you get monkeys so the saying goes. Let a bonus mean a bonus, not get sucked from your pay! Hint: a bonus is an amount of money added to wages on a seasonal basis, especially as a reward for good performance. More definitions: something given or paid over and above what is due. 2. a sum of money granted or given to an employee, a returned soldier, etc., in addition to regular pay, usually in appreciation for work done, length of service, accumulated favors, etc.


  7. BMW of AC is just sad and shame on GP1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mays Landing, NJ
    Current Employee - Anonymous Employee in Mays Landing, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Group 1 Automotive full-time

    Pros

    Some people are ok to work with.

    Cons

    Upper management is aweful. No one knows what's going on or how to do anything in this company. Or they do and are just down right lazy. No raises or reviews. No structure or respect for the employees or the customers. Absolutely no training or respect. Sink or swim place. Ask a question and your talked down to and disrespected. So it really makes you not want to do your job. Everyone works beyond the hours there supposed to. So no one is really happy. They do a luncheon every month and a Christmas party every year. That's kind don't get me wrong. But no raises, tell me that makes any since. I don't want a luncheon I need money to feed my family and pay bills.

    Advice to Management

    Get your stuff together and speak up for your employees. Get them the money they deserve. And for goodness sake give them respect and grow up. I've worked with amazing management before and they will fight for there employees not disrespect them.


  8. So happy to be gone!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Group 1 Automotive (More than 5 years)

    Pros

    Good people 401k match Easy to gain employment since they'll hire anyone.

    Cons

    Terrible compensation "good ol boy" management system Incompetent management

    Advice to Management

    The only people making money are the CEO, GM's Directors and corporate employees. Sales managers, finance managers and especially front line employees have the absolute worst pay plans in the industry. Seasoned professional sales people will not accept a $2-3K pack (arbitrary dealer fee prior to compensating a salesperson their 20% commission) which is why only rookie salespeople will work for them. This shows in the amount of turnover and quality of sales people who work at group 1 dealerships. In the end it's the customers that suffer. I left a couple of years ago and have since tripled my income by working at a family owned dealer selling the same volume of cars. Managers especially love to suck up to the CEO who frequents a couple of high end dealerships in the Houston area always pulling up in his favorite super car. The amount of sucking up is kinda pathetic considering this is the guy screwing everyone over for the "shareholders" ie: his year end bonus! My advice....pay a good wage and get good employees and treat people like people not #'s. Also maybe the CEO's compensation should reflect employees satisfaction as well as shareholder profit.


  9. Billing Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Coordinator in Houston, TX
    Current Employee - Billing Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Group 1 Automotive (More than a year)

    Pros

    There is absolutely nothing positive to say about this company. They treat their employees like dirt!

    Cons

    Horrible pay, no training so no possibility of advancement. No respect for work/family balance. I tried to take half a day off for doc appointments and could not get a response from 4 supervisors!

    Advice to Management

    Respect your employees.


  10. Poor compensation and commission structure

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group 1 Automotive full-time

    Pros

    Friendly co-workers, full benefits (albeit expensive)

    Cons

    Bad management, unfair pay structure, punishing draw system

    Advice to Management

    Provide a better base salary to sales reps


  11. Corporation that doesn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Austin, TX
    Former Employee - Accounting Clerk in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Group 1 Automotive (More than 5 years)

    Pros

    I gained a lot of knowledge there, since they hired me with no experience.

    Cons

    After working at a competitor where employees are treated as important members of the team, i can say with certainty that Group 1 employees truly are treated as numbers by corporate. They don't care that there is a revolving door of employees and don't seem to realize that it costs them more money to hire and train new people than it does to treat their people with respect. The pay is not great either, and benefits are behind the norm for this industry. When I left, I hadn't had a raise in 5 years despite exemplary performance and being given more and more responsibility.

    Advice to Management

    Don't be so short sited when it comes to the bottom line. Happy employees actually helps the bottom line.



Showing 65 of 66 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.