Group 1 Automotive

  www.group1auto.com
  www.group1auto.com
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Group 1 Automotive Reviews

Updated September 10, 2014
Updated September 10, 2014
40 Reviews
2.7
40 Reviews
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Group 1 Automotive President, CEO, and Director Earl J. Hesterberg
Earl J. Hesterberg
22 Ratings

Employee Reviews

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  1.  

    A great company to gain experience but not to build a future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent  in  Houston, TX
    Current Employee - Call Center Agent in Houston, TX

    I have been working at Group 1 Automotive full-time for more than a year

    Pros

    The experience to add to your resume, pay is decent for work load, schedule is flexible as long as you don't want weekends off.

    Cons

    You will work every Saturday unless you call out; They don't rotate weekends and will deny any Saturday time-off request, including unpaid time off. Team leads can be very messy, everyone gossips in the call center which causes unwanted stress; upper management are very petty; if you misspell a word while typing an email, it's a problem yet they don't want you taking your time to proof read your messages. It's not a bad company but don't work in the call center; I hear accounting is much different

    Advice to ManagementAdvice

    Pretend to care more about your staff personally instead of only the needs of the call center

    Doesn't Recommend
    Approves of CEO
  2.  

    An overall learning experience

    Former Employee - Accounting Services  in  Houston, TX
    Former Employee - Accounting Services in Houston, TX

    I worked at Group 1 Automotive full-time for more than a year

    Pros

    Office environment is diverse, workload is average sometimes heavy and new facility.

    Cons

    Pay is below average, work-life balance depends on the department you work in, a couple of bad department managers/supervisors who are mistreating employees. Company doesn't seem to have an interest in employee satisfaction below corporate level. .

    Advice to ManagementAdvice

    Employee appreciation is below minimal(sub par), benefits lacked as well as values throughout some departments in accounting. Pay was not an incentive to work here, nor was the benefits.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Not what I was expecting!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Processor  in  Houston, TX
    Current Employee - Inventory Processor in Houston, TX

    I have been working at Group 1 Automotive full-time for more than a year

    Pros

    Work at your own pace.
    Steady job.
    Not too much pressure.
    Management doesn't micro manage all too much.
    Office culture is ok.

    Cons

    Very bad compensation compared to the competition. Very bad pay overall actually.
    Wouldn't consider this a place for recent graduates as I was.
    No growth at all.
    Small learning curve.
    No one cares for you to move up.
    Extremely long end of months closings.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Made promises in job announcement they never intended on keeping.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Columbus, GA
    Current Employee - Sales in Columbus, GA

    I have been working at Group 1 Automotive full-time for less than a year

    Pros

    I suppose if your a Salary employee or an hourly employee the benefits are good.

    Cons

    Inconsistent work schedules dishonest management, and terrible work vs reward.

    Advice to ManagementAdvice

    Treat your people better and they will work harder for you don't tell them one thing then do another. A well compensated employee dose a better job and in turn your company becomes more profitable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Call Center Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent  in  Houston, TX
    Former Employee - Agent in Houston, TX

    I worked at Group 1 Automotive full-time

    Pros

    It pays the bills. The company is growing. Not many pros for working here. Sorry. I wish I could think of some but it is difficult. There are some nice people here though.

    Cons

    Only 4 Holidays, Only 3 sick days per year, only 5 VAC days after you have worked 1 year, then 10 VAC after 2 years. No reviews or raises even after 2 years of service. Pay is low. Management plays favorites. Schedules such as lunch times, break times are set by management. Large turnover of call center employees. Low employee moral. Constant monitoring of all activities including bathroom breaks. Constant criticism and very little praise.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Accounts Receivable Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Receivable Clerk  in  Houston, TX
    Former Employee - Accounts Receivable Clerk in Houston, TX

    I worked at Group 1 Automotive full-time for less than a year

    Pros

    If you are a recent college graduate with no working experience this would be a good place to work.

    Cons

    Alot of overtime with no raises, training and the pay is horrible at this company.

    Advice to ManagementAdvice

    Management needs to learn how to be effective leaders in this company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Service Writer.....Don't Do it! You would be better off in any other minimum wage position

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group 1 Automotive

    Pros

    With the apparent high volume of daily transactions taking place and the Fortune 500 Status of this Company, the opportunities for a successful career seemed promising.

    Cons

    Long Hours, Hostile Co-workers, Low Pay, "Sink-or-Swim" attitude towards new trainees, The point of sale system consists of a plethora of archaic and extremely inefficient programs and sub-programs that must all be learned accessed independently . Not long after being hired, I came to the realization that the lack of training was and intentional rather than a inherent condition that just needed improvement. 66 hours expected per week - no overtime. The ill-tempered technicians and testy customers were easy to deal with compared to the truly ugly demeanor of peers and supervisors.

    Advice to ManagementAdvice

    Greedy! One of the kinds of work places that our parents tried to raise us to be wary of. Streamline your Point of sale system....from greeting through cash out. It is one of the reasons customers were waiting
    longer than they necessarily had to. I was dependent on the other writers and supervisors to enter any coupons as a trainee and they were of little or no help.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Constantly leaning new departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee  in  Oklahoma City, OK
    Current Employee - Manager Trainee in Oklahoma City, OK

    I have been working at Group 1 Automotive full-time for more than a year

    Pros

    I'm never bored. Always learning something new cause in my job title, I move from departments to departments every few months.

    Cons

    I feel like chop liver sometimes. I can be moved whenever management thinks it's in"their" best interests. But the roll that I'm suppose to play is being future manager.

    Advice to ManagementAdvice

    Management is not about sink or swim. Guide your new employees and make them into someone promising. Turnover ratio is too high in car sales.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Working at Group1Automotive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Processor  in  Houston, TX
    Current Employee - Inventory Processor in Houston, TX

    I have been working at Group 1 Automotive full-time for more than a year

    Pros

    Flexible Hours. flexible lunch time

    Cons

    Just a starting average company. Cant settle down here for long term.

    Advice to ManagementAdvice

    Consider raising the salary of people with accounting degree

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    If You Have The Right Attitude, Group 1 Will Offer Stablility and Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance & Insurance Manager  in  Houston, TX
    Former Employee - Finance & Insurance Manager in Houston, TX

    I worked at Group 1 Automotive full-time for more than 5 years

    Pros

    The car sales business is tough and sometimes emotions can run high because of the large investment of personal time an employee gives in order to be truly successful; working for Group 1 is no different. Yet, if you look at the whole picture- the overall career stability, income, advancement, and training opportunities that they offer their employees, it is truly a good job to have. If you ask for it, they will go out of their way to offer you advancement opportunitites and they will compensate you generously for it. They offer great training for the newbies and continual advancement for the savvy sales professional. I worked at David Taylor for many years and my co-workers were awesome; so awesome in fact, they are lifetime friends- not just work aquaintances. It's easy to take for granted the value of a steady income in this business for many reasons- as any experienced salesman or woman will understand; it happens to the best of us at one time or another. The key is to keep the right attitude during the down swings and know that it will balance itself out eventually.

    Cons

    There were some shaky times with the Sales Managers and Assistant Sales Managers that were brought in while I worked there. This had a major impact on the sales force and everyone struggled because of it. But I believe this was recognized in a reasonable amount of time and they have worked diligently to implement positive resolve which really impresses me. To say that it is not easy to run a dealership is a huge understatement. It is an extreme job and you take a lot of heat. The fact that the General Manager at David Taylor evaluated the problem and then took action proves he cares about the work environment that is being providing for the sales force. Having a General Manager like this is not only a blessing, it is rare. I always give respect when it is earned and they earned it. Good Job!

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO

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