Groupon

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Groupon Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

2.9 552 reviews

61% Approve of the CEO

(no image)

Eric Lefkofsky

(114 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade(in 47 reviews)

  • Very laid back work environment with young and fun coworkers(in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site(in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified(in 28 reviews)

552 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Groupon treats it's employees like robots

    Senior Account Executive (Former Employee) Chicago, IL

    ProsThis was an opportunity for a great learning experience. There was a lot of freedom and abilities to make money early on.

    ConsAs the company grew, the sales leaderships value of employees became non existent. "Everyone is replaceable" mentality

    Advice to Senior ManagementGrow and retain your top talent. Your best asset are your people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Account Manager at Groupon

    Account Manager (Former Employee) Chicago, IL

    Pros- Great Culture and worked with some fantastic hard-working individuals.
    - Management really listens to associate feedback when implementing new products and internal/external processes.

    Cons-Wish there was more transparency about internal issues
    -Also the work-life balance could have been a lot better, many associates work around the clock for their merchants

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Has become a corporate machine

    Anonymous Employee (Current Employee)

    ProsWork from home, the compensation use to be great, but that's been gone for some time. Unlimited time off, yet there is so much pressure to perform you feel guilty for even thinking about a day off.

    ConsNo clear vision from upper management, constant change, but never "good" change, constant fire drills, constant management changes. People are not people, they are what the produce, and they will get rid of you in a heart-beat, they have zero soul, it's all about shareholder and the bottom-line. Yet there is a "fun" atmosphere, but it's a facade, it's not real. People are over-worked, and for the most part, the people who work here are stressed out and fairly rude.

    Advice to Senior ManagementFocus on people and not profit. If you do this, more than likely your profit will increase.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Learned so many things from the company

    Account Manager (Current Employee) Chicago, IL

    ProsOffice culture is great, there are fantastic people working here and it makes it fun to come in and do your job.

    ConsSometimes there isn't always a clear vision.
    Leadership isn't great at staying transparent with where the company is going.
    Mid-level management doesn't have a ton of ability to help people advance in there career.

    Advice to Senior ManagementBuild out career development, consider stipends for education and a clearer track of where you can go.

    Yes, I would recommend this company to a friend

     

    Decent company

    Anonymous Employee (Current Employee)

    ProsFlexible work environment. Flat hierarchy. Cool place

    ConsAd hoc processes. Need more structure for release etc. Many production issues

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    1 person found this helpful  

    Fun, meet a lot of smart people - can be frustrating at times though

    Inventory Management Analyst (Current Employee) Chicago, IL

    ProsEnjoy going to work everyday. I've never dreaded the workweek. That's a huge plus. There is room for advancement if you work for it - most people are in a sales role and they just assume that there is no career growth but I have seen plenty of people work hard and move on. The company is still very young and has a lot of room for growth so there is opportunities to make your ideas come to life. I personally enjoy seeing all the moving parts working around me as there are not many companies in Chicago that grew so big so fast - and now we are in that period of adjustment to make all our investments, tools, and acquisitions merge into one big machine. While frustrating at times, I think in the long run it will good experience for many people to use later on in life when they take on larger job responsibility or even start their own companies.

    ConsManagement is super frustrating. I really like the long term vision of the company that the CEO has, but sales management is so short term focused and I think it really affects the morale of the sales force at times. Things change all the time here....they change bonus and commission plans all of the time because I guess they just can't seem to get it right. I wish sales management would be more active in the day to day stuff that the sales reps go through. It seems that they just look at numbers all day and say "do this, do that", when they really need to realize that every single merchant we are working with has a different personality and different needs and desires. Managers are in meetings all day doing god knows what. Please be more involved with your teams and your salesforce - it will really pay off immensely!

    Advice to Senior ManagementLike I said above - sales management - DSMs, RSDs, RVPs, and even the head of sales - please be more active on the sales floor with the reps who are doing the dirty work - using data is great in some cases but this is a marketing and advertising company and you need to let us trust our gut and instinct more rather than rely solely on fuzzy algorithms to tell us what to do. The systems that we are putting in place seem all nice and pretty from a birds eye view but when you really are on the ground floor seeing the "computers doing the work", you will get a much better understanding of how flawed and raw the systems are right now. Also - stop hiring good sales reps into manager roles. Being good at sales does not automatically make you a good manager. Be more diligent in the hiring process (novel idea - maybe someone who is not a sales rep can step in and be a DSM?).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    abusive and unfair treatment

    Anonymous Employee (Former Employee)

    Prosscrappy but corporate environment at the same time. it can be fun. not shy about partaking in beer and specialty cocktails in the afternoons, they allow pets in the office.

    Consconstant power-struggles among management and departments, several managers have extremely poor management skills. pay is on the low end of the spectrum, it's a struggle to get appropriate headcount for teams and many employees are overworked.

    Advice to Senior Managementmanagement development programs

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Account Executive

    Account Executive (Current Employee) Chicago, IL

    ProsOffice culture was great. Co-workers push themselves. Can make good money working in larger cites. Have a great cafe to get food in as well. Great training as well, it is on going

    ConsComp plans usually change about twice a year. Not a lot of career growth in sales.

    Advice to Senior ManagementDont penalize the good workers that hit goals when the lazy workers dont.

    Yes, I would recommend this company to a friend

     

    Great place to work

    Anonymous Employee (Current Employee)

    Proscompensation, time-off policies, flexible work hours, people are great.

    Consbig company with normal big company bureaucracy

    2 people found this helpful  

    Account Executive

    Account Executive (Current Employee)

    ProsNot much considering the cons

    ConsEverything. The write you up and change sales goals all the time. It's a horrible controlling environment

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