Groupon Reviews

Updated October 18, 2014
Updated October 18, 2014
646 Reviews
3.0
646 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
168 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 59 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 22 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 34 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    High attrition, long hours and frustrating management, but big upside for those who succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    The culture isn't as strong as it was when I started, but they've made some progress. Sales training is great, but largely out of touch with the realities of the job. Managers are, on the whole, great to work for.

    Cons

    The money isn't great until you've been on the phones for at least a year. Management isn't in touch with the realities of the job, or the customers we talk to on a daily basis. Back-end sales support is lacking. Management likes to motivate through offering happy hours and contests, but not through increased incentives and bonuses.

    Advice to ManagementAdvice

    Get your compensation in line with competitors. We're about 25% lower on the base. Also, spend a week on the phones and base your management decisions off that experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    A really great, friendly attitude all around, and fun as well. The people there are interesting, the bosses are there to help (and also to joke around with you), and you'll end up looking forward to going in to see your coworkers.

    Cons

    Hours can sometimes change pretty quickly with little notice or input from employees. They try to give you some kind of benefit for this, but it can be frustrating especially if you take public transportation.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great company, lowball on comp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Product Manager in Chicago, IL
    Former Employee - Associate Product Manager in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    Groupon has a great sense of humor and is tackling thorny, not-so-sexy technical problems (like stability) much earlier than its tech counterparts. It actually builds for the long term technically, and that's fun to be a part of.

    Cons

    It was the fastest company to reach 1 billion. You can imagine that the growth was a bit chaotic. They've been trying to organize ever since. Lots of organizational debt to pay.

    Engineers are paid 50-100% more than product people with the same level of experience, despite working on the same products.

    Advice to ManagementAdvice

    Eric, please stop chasing new shinies. The local focus is good. Stick with it.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time

    Pros

    Great Environment to work in / work life balance

    Cons

    Does not reward for hard work - there are barely any raises

    Advice to ManagementAdvice

    Reward your performers

    Recommends
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great Stepping Stone Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Great work environment, lots of young employees, no vacation policy, casual dress, fun activities outside of the office, stock option

    Cons

    Becoming more micro-managed, poor communication from upper management, commissions haven't evolved as the business changes, don't match 401k, high turnover, little area for promotion or to move up

    Advice to ManagementAdvice

    Keep your best sales people longer, you let so many talented people go because you don't accommodate for their growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Visual Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Designer in Chicago, IL
    Current Employee - Visual Designer in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    unlimited vacation time, work from home, anyperks.com access,

    Cons

    —Despite being the company headquarters, Chicago employees don't receive as many benefits as San Francisco or Palo Alto employees ie., free lunch, pets in office, expensive team outings
    —Extremely unorganized lower management.
    —Very little conception and planning behind expensive projects, this makes us waste time and money.

    Advice to ManagementAdvice

    Design and plan for the future instead of easy, quick solves that aren't sustainable.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Chicago, IL
    Former Employee - District Sales Manager in Chicago, IL

    I worked at Groupon full-time

    Pros

    The company provides freedom to operate your team like your own business. You have the ability to be creative when it comes to finding new ways to tap into new revenue.

    Cons

    There is too much of a focus on output numbers such as contracts and revenue and not enough on input numbers like quality of conversations. Upper management has started using forms of public praising and shaming to motivate the sales managers.

    Advice to ManagementAdvice

    Recognize that people are motivated by praise, but public rejection is nothing but demotivating. If you want to coral the masses, ASK them what motivates them, and keep it simple.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good place to build a resume and get some sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon full-time (more than 3 years)

    Pros

    The culture is not as relaxed as when they first started but in comparison to others I have worked for, they are quite relaxed. Very numbers oriented as with any sales job. The management I have worked with were very accommodating with work/life balance.

    Cons

    Their products/services are a difficult sell in some cases due to there only being a certain number of new businesses opening their doors or new businesses willing to give it a try. They really only pay decent commissions on new business so this job is definitely for a hungry sales professional.

    Advice to ManagementAdvice

    Think more long term - give the businesses a great experience first and they will continue to do business over and over again.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Seattle, WA
    Current Employee - Account Executive in Seattle, WA

    I have been working at Groupon full-time (more than 3 years)

    Pros

    Good atmosphere, easy sales, great name recognition.

    Cons

    Bad previous deals make it hard to do business with other merchants. Constantly changing programs.

    Advice to ManagementAdvice

    Be consistent in direction of sales. Don't constantly change commission program.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    gets old

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    young culture, laid back at times, great people

    Cons

    limited career growth, no 401k, management is hit or miss

    Recommends
    Neutral Outlook
    Approves of CEO

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