Groupon Reviews

Updated August 28, 2014
Updated August 28, 2014
626 Reviews

2.9
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
139 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

Employee Reviews

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  1. 6 people found this helpful  

    A sales company trying to be a technology company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    If you are not a technology worker, Groupon maybe a great place to work. With failings of the daily deal business model, which still gets much attention, they are trying many new business ideas to see if any stick. There are a number of places for a person's skill set to fit. The building environments in both Palo Alto and Chicago are quite nice.

    Cons

    Groupon tries to present itself as a technology company, which is most defintely not. With it's current turn around plan to become more than just a daily deals site, they are going up against large and established competitors like Amazon or newer more agile tech companies like Square. The biggest con I see is that there may not be a real future of success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Inbound Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Young company, lots of fun, lots to learn and teach, really good sales training program, lots of perks

    Cons

    Really low base pay, must be able to adapt to change extremely quickly, not a ton of communication on changes to the department

    Advice to ManagementAdvice

    The company has a lot of great qualities, but the lack of direction is felt even down to this entry-level team. Presenting major changes less than 24 hours before they take place--even if they are somewhat menial--makes it easy to wonder about the reliability/direction of the company. However, management at the inbound level is great. These managers are motivational, helpful, great teachers, and are also open to learning themselves.

    Recommends
    No opinion of CEO
  3.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Fun atmosphere, work hard, play hard mentality, unlimited vacation days if you're hitting your targets

    Cons

    Promotions are basically being promoted into a worse role with the same pay

    Advice to ManagementAdvice

    Be a little more organized

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Not bad, but not as good as it seems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time for less than a year

    Pros

    Great company culture - fun, friendship and camaraderie are always embraced.

    Often does great things for small businesses, providing relatively low cost advertisement and exposure.

    Compensation and benefits are not impressive, but adequate. Unlimited paid time off.

    Cons

    Very little job security, it is very much a perform or hit the road culture.

    Sales is monotonous and often has little regard for the overall well-being of the merchants we work with.

    Upper management cares little for entry level employees, and treats the sales department (potentially others as well) as a revolving door of recent college graduates.

    Deals with little revenue potential receive significantly less exposure and are not sent out to member inboxes.

    Advice to ManagementAdvice

    Do not immediately fire underperforming employees.

    Do not pressure merchants into deals that are ultimately not beneficial to their company.

    Provide more support for small merchants who need help reconstructing or eliminating their deals.

    Decrease lead time from constructing deal to posting on the site.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Fun company with a lot of great trainings and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative  in  Chicago, IL
    Current Employee - Account Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    very laid back work environment, most mangers are awesome and let you get your work done and not bother you. Awesome perks with PTO, Drinks, and just a great environment to be in. Good for personal growth, might not be a great place long time, but you can move up the ladder very fast if you work hard

    Cons

    Management is never transparent with what is going on. Every month something new is rolled out that is never fully explained and makes everyones jobs harder. Way to many meetings. No idea where the future is with the company. Hard to make a ton of money in sales because all of the good accounts are taken by the senior reps.

    Advice to ManagementAdvice

    Be transparent, I understand all of the changes but give the sales force more time to learn about it before mandating things the next day.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Inbound Sales Representative  in  Chicago, IL
    Current Employee - Senior Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for more than 3 years

    Pros

    It's an amazing company to work for. It feels like getting paid to go to college. You are constantly learning, and every effort imaginable has been taken to be a company of free thinkers. Everybody is working at such a high level, inspiration and ideas flow readily. The collection of talent they have amassed is immense, and they'll teach you to become talented, all you have to do is show up. I love it there. Good parties too.

    Cons

    It's a temperature controlled building, which isn't bad, but you can't open any windows. So I'm missing the sunshine. Soooooooo ya, more sunshine please. haha

    Advice to ManagementAdvice

    Keep doing what you're doing. Great works guys.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    This is such a great company to work for! They give you so many opportunities to move up within the company, and will seriously do everything they possibly can for you to do well. The people here are very friendly too, I made a lot of friends instantly. It makes the days go by quickly! Very social, very young company. And as far as the whole sales thing goes, it's really fun. Even if you get a "crappy" person on the phone, worst case scenario you bumble through the phone call and laugh (or cry) about it afterward with your teammates. We're all going through the same thing, so it's really fun to encourage one another. Great thing is that the sales reps here are extremely positive people with a can-do attitude. There's such great energy here! Awesome work-life balance. You can do 9-5 and be a top sales rep within the company, no problem. Some people like to put in those extra hours too though.

    Cons

    You have a headset and are on the phones all day. So, it's not 100% the most glamorous sales job. But if you've done sales before and thought it was fun, you'll like this job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun culture if you're willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Awesome culture
    Lots of support by management
    Flexible
    personal growth
    Company is constantly changing in a good way

    Cons

    Training is still improving to adjust to a young, sales driven company
    Metrics to make as an inbound rep to move throughout the sales department can be challenging, but if you're willing to put in extra hours and stay on the phones all day...totally attainable
    Difficult to move around within company. if sales isn't for you, it's almost like they have nothing better for you to do

    Advice to ManagementAdvice

    Continue to grow training; Be more transparent about what happens if you aren't good at sales.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Stimulating, engaging, supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Fun culture, supportive training staff, help when asked and autonomy.

    Cons

    Occasionally sporadic, disorganized. I get emails that don't pertain to me in the slightest and meeting times/rooms change a lot.

    Advice to ManagementAdvice

    Hazelnut coffee is the most used keurig cartridge and it's never there. Hazelnut is the only thing anyone cares about.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Inbound Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Pros

    Flexible hours, no dress code, laid back work environment, free drinks (coke, vitamin water, gatorade etc.) Groupon throws amazing work parties (free beer, liquor, food, entertainment) great benefits. Unlimited PTO! Great company perks. Management doesn't micro manage. No particular lunch breaks. (Take it whenever you get hungry!)

    Cons

    The job sometimes gets a little too easy and you start to lose focus. The food is over priced no matter where u buy from.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO

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