Glassdoor is your free inside look at Groupon reviews and ratings — including employee satisfaction and approval rating for Groupon CEO Eric Lefkofsky & Ted Leonsis . All 276 reviews posted anonymously by Groupon employees.
47% of the CEO
Eric Lefkofsky & Ted Leonsis
I worked at Groupon full-time
Pros – The people are the best. Even though sometimes it sucks, you are all in it together. I got to sit next to my best friend for two years.
You don't realize how much you learned until you leave. The training, use of Salesforce and savvy sales tactics are something you won't find elsewhere.
Cons – They are working on a career progression - but there isn't really anything in place now. You can advance from Sales Rep to Account Exec to Senior AE....but past that, you can't really go anywhere.
It's stressful - a lot of merchants do not want to work with Groupon (a lot of objections). But you can make a lot of money (or you could when I was still there).
Advice to Senior Management – Don't let Kal Raman (COO) go. He's the man.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-14 14:46 PDT
I worked at Groupon full-time for more than a year
Pros – Flexible work environment, great team atmosphere in my department, young and fun, easy mobility within company up to a point
Cons – Promotions tended to be fairly quick up one or two levels and then dead end, excessive company focus on sales
Advice to Senior Management – Focus more on the strengths of the editorial department rather than only on sales
2013-05-28 11:24 PDT
I have been working at Groupon full-time for less than a year
Pros – People are open to new ideas and encourage creativity and innovation. People are super nice and everyone is a team player. Feedback is always consistent and constructive. Things are moving fast and always changing.
Cons – We sometimes try to tackle too many products, I wish we would focus on making a few key products the best.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-31 23:07 PDT
I worked at Groupon full-time for more than a year
Pros – - Great training - two weeks of sales and product training with a three month ramping period
- A lot of resources available to the sales team; the company wants you to be successful
Cons – - Goals can be inconsistent and very high
- Negative press against the company can make selling quite difficult
Advice to Senior Management – Don't micromanage and trust your senior reps
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-29 12:20 PDT
I worked at Groupon full-time for more than a year
Pros – The people are awesome and everyday was fun
Cons – Got a little political at the end which is expected at a growing company
Advice to Senior Management – Pay more attention to the people you have and try and prevent exits
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-29 14:34 PDT
I worked at Groupon
Pros – Good commission and team is fun. Everyone is friendly and coworkers often go out with each other on weekends. It's almost a lifestyle. A great first job due to experience and income opportunities.
Cons – Hawkish environment with big brother attitudes. A lot has changed since the early days when you felt proud of your work.
Yes, I would recommend this company to a friend
2013-05-27 06:02 PDT
I have been working at Groupon full-time for more than a year
Pros – - People love the product
- Culture is amazing (very weird a quirky)
- Feel like you're in an underdog industry
- Eric, the CEO, has laser focus
- Great opportunities if you are talented
Cons – - Lots of negative press
Advice to Senior Management – None
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-24 11:14 PDT
I worked at Groupon full-time for less than a year
Pros – Coworkers were young, arty, and interesting. Frequent raises and promotions (at least at first).
Cons – A fake, irritating veneer of "quirky Groupon culture" covering an otherwise soulless, corporate advertising company. Competitive atmosphere. Inexperienced management. Future of company/jobs uncertain. Sweeping changes made to work expectations on an almost weekly basis.
Advice to Senior Management – Stop hiring twenty-three-year-olds with no management experience to supervise others.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-11 09:35 PDT
1 person found this helpful
I have been working at Groupon full-time for more than a year
Pros – Colleagues were good people, all in the same boat.
Cons – The constant change and half-baked ideas being rolled out, then retracted weeks later got exhausting. Management and upper management are very out of touch with the employees concerns and merchants needs.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-02 17:18 PDT
1 person found this helpful
I worked at Groupon full-time for less than a year
Pros – Comprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...
Cons – ...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.
Advice to Senior Management – Be more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.
No, I would not recommend this company to a friend
2013-05-20 19:03 PDT
We're making life less boring by crafting a new evolution of local commerce. We're changing the way merchants and consumers connect with each other worldwide, and the change has barely started. We're also hiring. As we… — Full Overview
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