Groupon Reviews

Updated July 3, 2015
846 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
257 Ratings

Pros
  • Young work environment, No dress code, free gatorade (in 62 reviews)

  • I enjoy that I can work from home (in 23 reviews)

Cons
  • All of the managers were promoted internally based off nothing more than drinking the coolaid or hooking up with upper management (in 36 reviews)

  • There is no such thing as work life balance (in 15 reviews)

More Pros and Cons

846 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    Software Development Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Chicago, IL
    Current Employee - Software Development Engineer in Chicago, IL

    I have been working at Groupon full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great environment for engineers
    -Exciting projects happening everyday
    -Talented people to work with
    -Great policy for WFH & PTO

    Cons

    -Constant shifts and changes can be a bit confusing

    Advice to Management

    Focus on a few areas and do really well in them


  2. Helpful (1)

    Sales at Groupon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Groupon full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great people, flexible work environment, innovation, room for advancement

    Cons

    Totally disorganized, no clear goals, zero collab between divisions


  3. Young, fun atmosphere with a lot of opportunity to impact the entire business.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Category Manager in Chicago, IL
    Current Employee - Senior Category Manager in Chicago, IL

    I have been working at Groupon (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Open vacation. Ability to impact strategic pieces of the business. Very open to the ideas of their staff. Fun atmosphere. Approachable management.

    Cons

    No 401k match. Could be a bit siloed and therefore lose opportunities to truly collaborate and impact the company strategically. Young management with little experience. No formal training - soft skills or technical. Often times, staff are brought into roles without clear idea of career progression.

    Advice to Management

    Work on building your staff's technical and soft skills. Implement formal trainings. Work on making the org less siloed so that everyone is moving in a synchronized manner.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Support - Work At Home

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of resources available to the employee to address performance issues.
    Team Structure makes communication feel streamlined.
    Big company with lots of opportunities - if you're in Chicago.

    Cons

    Work at home opportunities are very limited.
    Very difficult to get time off because there are not enough "slots" available.
    High call volume - productivity criteria closely monitored and enforced. (That's the job though)

    Advice to Management

    Open up more of the specialty teams and other positions for work at home employees.
    When interviewed, was told that the position did not run like a high volume call center - feels that way now. Was also told there would be a raise if we were selected to stay on full-time after temporary holiday and probationary period, this never happened.


  6. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    high compensation but it takes a long time to get to a level that allows for high monthly commissions

    Cons

    constant change and little transparency


  7. There's no place like Groupon!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you do what you're supposed to do, hit your numbers and don't let your foot off the pedal, there's a tremendous growth opportunity at this company. They're very generous with commissions and bonuses. We're working with several hundred people, on three floors, so it's a very lively atmosphere to be in. The culture is very laid back, the managers are extremely helpful and literally vouch for you each time and overall it's a fun place to be at.

    Cons

    The constant changes takes a toll on your daily activities. There has been changes, almost every other quarter, regarding payment structures, commissions, hierarchy, management, daily expectations, goals, performance reviews, etc. It's very hard to keep up.

    Advice to Management

    Keep doing what you're doing. Try to minimize changes as soon as you settle with some.


  8. Previous Employee Looking Back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Groupon full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work was always enjoyable. Fun corporate culture.

    Cons

    Large issues with processes. Management was promoted from within but were not fit leaders. They were hiring very young people who were not good fits for their roles.

    Advice to Management

    Simplify and hire/promote the right people.


  9. Helpful (2)

    Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New Company , constantly changing.

    Cons

    Not good at communicating, can be very prone to clique's and if you are not in one it is not good. The goals are never clear, not sure if that is a managing technique or not.


  10. Roll with it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    A lot of good things happening. Great, young, energetic environment. Keeps evolving to keep things interesting.

    Cons

    There are a lot of changes, but sometimes too much and very drastic. You need to be able to roll with it.


  11. Dynamic and Fast Paced Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Dublin, CA
    Current Employee - Recruiter in Dublin, CA

    I have been working at Groupon full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Challenging but satisfying job
    - Opportunities to get involved in EMEA and global projects that are highly visible
    - Matrix organisation that offers you exposure to a lot of different managers in different areas of the business in comparison to more hierarchical structures. This also offers more diverse progression opportunities rather than one traditional career path
    - Fast paced environment, if they can grow to 12,000 employees in 48 countries in 6 years, I can't wait to see what they'll do in the next 6 years

    Cons

    - Processes could be improved
    - Compensation and benefits could be better

    Advice to Management

    Improve salaries and benefits offered



Showing 846 of 886 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.