Groupon Reviews

Updated October 28, 2014
Updated October 28, 2014
654 Reviews
3.0
654 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
174 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 61 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 22 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 36 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best Sales Job one can get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Chicago, IL
    Current Employee - Sales Representative in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    Could not ask for a better environment or nicer people to be around. It is a fun and enjoyable environment, yet demanding and successful. There is room to move up within the company and begin to make more money

    Cons

    A sales job is a sales job. It is definitely the best sales job one can get but there is a lot of talking on the phone and dealing with rude merchants

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Making work fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Specialist in Chicago, IL
    Current Employee - Product Support Specialist in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    The best thing about Groupon is that they really go out of their way to make work fun. We have a game room where we can play video games and pool, we have weirdly name conference rooms such as Leonard's Skinyard, and an internal website called Skynet. They give us Free coffee, tea, soda, and drinks. Coming to work when you work for Groupon is always an adventure.

    Cons

    The managers don't seem to know what they are doing. There is a lot of turnover, and things take forever to get done because of all the bureaucracy. We have all sorts of "only at Groupon" moments like when it takes forever to higher someone because they need a specific person to sign off on it and that person is on vacation.

    Advice to ManagementAdvice

    Remember to be realistic with your expectations of your employees, and make sure that a new product actually works before you give it to the public.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time

    Pros

    Tons of smart people. Fast paced environment.

    Cons

    Lots of changes, fast paced and only a issue for people that can not handle that.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    A really great, friendly attitude all around, and fun as well. The people there are interesting, the bosses are there to help (and also to joke around with you), and you'll end up looking forward to going in to see your coworkers.

    Cons

    Hours can sometimes change pretty quickly with little notice or input from employees. They try to give you some kind of benefit for this, but it can be frustrating especially if you take public transportation.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company, lowball on comp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Product Manager in Chicago, IL
    Former Employee - Associate Product Manager in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    Groupon has a great sense of humor and is tackling thorny, not-so-sexy technical problems (like stability) much earlier than its tech counterparts. It actually builds for the long term technically, and that's fun to be a part of.

    Cons

    It was the fastest company to reach 1 billion. You can imagine that the growth was a bit chaotic. They've been trying to organize ever since. Lots of organizational debt to pay.

    Engineers are paid 50-100% more than product people with the same level of experience, despite working on the same products.

    Advice to ManagementAdvice

    Eric, please stop chasing new shinies. The local focus is good. Stick with it.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time

    Pros

    Great Environment to work in / work life balance

    Cons

    Does not reward for hard work - there are barely any raises

    Advice to ManagementAdvice

    Reward your performers

    Recommends
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Fun place to work, good looking people- it's still a sales gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    Decent base pay
    Good benefits
    Attractive people

    Cons

    Goals keep getting bumped up
    VERY high attrition rate
    Senior mgmt doesn't know what to do
    Market is completely aturated

    Advice to ManagementAdvice

    Get rid of the 6 month transfer policy

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Labor in Hebron, CT
    Current Employee - General Labor in Hebron, CT

    I have been working at Groupon full-time (less than an year)

    Pros

    There at none. It sucks

    Cons

    Harrasment, they don't care about yoy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    take offer w caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Account Representative
    Current Employee - Strategic Account Representative

    I have been working at Groupon full-time (more than 3 years)

    Pros

    Culture, Casual Dress Code, Free Drinks

    Cons

    Constantly changing sales metrics, in experienced upper management, no vacation policy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    High attrition, long hours and frustrating management, but big upside for those who succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    The culture isn't as strong as it was when I started, but they've made some progress. Sales training is great, but largely out of touch with the realities of the job. Managers are, on the whole, great to work for.

    Cons

    The money isn't great until you've been on the phones for at least a year. Management isn't in touch with the realities of the job, or the customers we talk to on a daily basis. Back-end sales support is lacking. Management likes to motivate through offering happy hours and contests, but not through increased incentives and bonuses.

    Advice to ManagementAdvice

    Get your compensation in line with competitors. We're about 25% lower on the base. Also, spend a week on the phones and base your management decisions off that experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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