Groupon Reviews

Updated September 30, 2014
Updated September 30, 2014
633 Reviews
3.0
633 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
159 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 57 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 21 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 32 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Its a Boiler Room

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Groupon full-time for more than a year

    Pros

    So long as you maintaing sales or the appearance of getting sales, you're good. Snarfs makes good sandwiches.

    Cons

    Senior managment is psychotic and doesnt care of the huge collateral damage that happens internally or to the business you're selling to. I felt like I was selling crack. Most employees are just out of school but act, smell, and talk like the office is their dorm on a Friday night. Most of my team was hungover or still drunk on Mondays

    Advice to ManagementAdvice

    Stop marginalizing valuable employees and see what your company could be.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Lax policies lead to lazy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchant Escalations  in  Chicago, IL
    Current Employee - Merchant Escalations in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Vacation policies, lax management, opportunities to move up quickly, office culture, perks, and the people

    Cons

    terrible compensation and lack of equity across departments, low IQs in management and sales, lazy managers, HR is useless

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great Stepping Stone Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Great work environment, lots of young employees, no vacation policy, casual dress, fun activities outside of the office, stock option

    Cons

    Becoming more micro-managed, poor communication from upper management, commissions haven't evolved as the business changes, don't match 401k, high turnover, little area for promotion or to move up

    Advice to ManagementAdvice

    Keep your best sales people longer, you let so many talented people go because you don't accommodate for their growth.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Visual Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Designer  in  Chicago, IL
    Current Employee - Visual Designer in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    unlimited vacation time, work from home, anyperks.com access,

    Cons

    —Despite being the company headquarters, Chicago employees don't receive as many benefits as San Francisco or Palo Alto employees ie., free lunch, pets in office, expensive team outings
    —Extremely unorganized lower management.
    —Very little conception and planning behind expensive projects, this makes us waste time and money.

    Advice to ManagementAdvice

    Design and plan for the future instead of easy, quick solves that aren't sustainable.

    Recommends
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good place to build a resume and get some sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon full-time for more than 3 years

    Pros

    The culture is not as relaxed as when they first started but in comparison to others I have worked for, they are quite relaxed. Very numbers oriented as with any sales job. The management I have worked with were very accommodating with work/life balance.

    Cons

    Their products/services are a difficult sell in some cases due to there only being a certain number of new businesses opening their doors or new businesses willing to give it a try. They really only pay decent commissions on new business so this job is definitely for a hungry sales professional.

    Advice to ManagementAdvice

    Think more long term - give the businesses a great experience first and they will continue to do business over and over again.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Seattle, WA
    Current Employee - Account Executive in Seattle, WA

    I have been working at Groupon full-time for more than 3 years

    Pros

    Good atmosphere, easy sales, great name recognition.

    Cons

    Bad previous deals make it hard to do business with other merchants. Constantly changing programs.

    Advice to ManagementAdvice

    Be consistent in direction of sales. Don't constantly change commission program.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager  in  Chicago, IL
    Former Employee - District Sales Manager in Chicago, IL

    I worked at Groupon full-time

    Pros

    The company provides freedom to operate your team like your own business. You have the ability to be creative when it comes to finding new ways to tap into new revenue.

    Cons

    There is too much of a focus on output numbers such as contracts and revenue and not enough on input numbers like quality of conversations. Upper management has started using forms of public praising and shaming to motivate the sales managers.

    Advice to ManagementAdvice

    Recognize that people are motivated by praise, but public rejection is nothing but demotivating. If you want to coral the masses, ASK them what motivates them, and keep it simple.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon for more than 3 years

    Pros

    Fun culture. Incentives.Base Salary. Work from home.

    Cons

    Goals are getting close to impossible to hit. Management is so confused on the direction of company. Ideas and rules change every week. Impossible to keep up. Businesses are beginning to HATE Groupon.

    Advice to ManagementAdvice

    Take care of the people on the front line and stop changing company direction EVERY WEEK!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    the company culture is incredible. You walk into work wanting to be there and wanting to get on the phones. The team leads are great-- they push you in a way that makes you want to be a better sales person and get the experience you need to have when you move forward with the company.

    Cons

    Salary is a little low, but commission checks will come as long as you're willing to work hard. This job is not for those who are lazy or who do not have thick skin

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Experience at Groupon is phenomenal if you can put up with long hours and political turmoil between teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Warehouse Engineer  in  Chicago, IL
    Current Employee - Data Warehouse Engineer in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    - Working with bleeding edge/new and emerging technologies.
    - Working alongside some of the industries best talent.
    - Very flexible work from home policy.

    Cons

    - Very long work ours.
    - Not much process and standards around code development/deployment and project initiation and execution.
    - No mentoring and support around career growth and development. Your pretty much on your own to map out your career. You end up doing a lot of side projects on your own to get the experience you desire.
    - No continuous education opportunities unless you confront management and explain to them you want training in some new technology other than just learning it on your own.

    Advice to ManagementAdvice

    Hire more managers with MBA's to lead teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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