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Groupon
2.9 of 5 276 reviews
www.groupon.com Chicago, IL 5000+ Employees

Groupon Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

2.9 276 reviews

                             

47% Approve of the CEO

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Eric Lefkofsky & Ted Leonsis

(15 ratings)

43% of employees recommend this company to a friend
276 Employee Reviews
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Love it, but most likely not going to be a career

Account Executive (Former Employee)
Chicago, IL

I worked at Groupon full-time

ProsThe people are the best. Even though sometimes it sucks, you are all in it together. I got to sit next to my best friend for two years.

You don't realize how much you learned until you leave. The training, use of Salesforce and savvy sales tactics are something you won't find elsewhere.

ConsThey are working on a career progression - but there isn't really anything in place now. You can advance from Sales Rep to Account Exec to Senior AE....but past that, you can't really go anywhere.

It's stressful - a lot of merchants do not want to work with Groupon (a lot of objections). But you can make a lot of money (or you could when I was still there).

Advice to Senior ManagementDon't let Kal Raman (COO) go. He's the man.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Started out well, but went downhill

Anonymous Employee (Former Employee)

I worked at Groupon full-time for more than a year

ProsFlexible work environment, great team atmosphere in my department, young and fun, easy mobility within company up to a point

ConsPromotions tended to be fairly quick up one or two levels and then dead end, excessive company focus on sales

Advice to Senior ManagementFocus more on the strengths of the editorial department rather than only on sales

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Inspiring, exciting and overwhelming

Product Designer (Current Employee)
Palo Alto, CA

I have been working at Groupon full-time for less than a year

ProsPeople are open to new ideas and encourage creativity and innovation. People are super nice and everyone is a team player. Feedback is always consistent and constructive. Things are moving fast and always changing.

ConsWe sometimes try to tackle too many products, I wish we would focus on making a few key products the best.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Account Executive

Account Executive (Former Employee)
Chicago, IL

I worked at Groupon full-time for more than a year

Pros- Great training - two weeks of sales and product training with a three month ramping period
- A lot of resources available to the sales team; the company wants you to be successful

Cons- Goals can be inconsistent and very high
- Negative press against the company can make selling quite difficult

Advice to Senior ManagementDon't micromanage and trust your senior reps

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people to work with

Project Manager (Former Employee)
Chicago, IL

I worked at Groupon full-time for more than a year

ProsThe people are awesome and everyday was fun

ConsGot a little political at the end which is expected at a growing company

Advice to Senior ManagementPay more attention to the people you have and try and prevent exits

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good for college grads

Anonymous Employee (Former Employee)

I worked at Groupon

ProsGood commission and team is fun. Everyone is friendly and coworkers often go out with each other on weekends. It's almost a lifestyle. A great first job due to experience and income opportunities.

ConsHawkish environment with big brother attitudes. A lot has changed since the early days when you felt proud of your work.

Yes, I would recommend this company to a friend

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Overall Great

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at Groupon full-time for more than a year

Pros- People love the product
- Culture is amazing (very weird a quirky)
- Feel like you're in an underdog industry
- Eric, the CEO, has laser focus
- Great opportunities if you are talented

Cons- Lots of negative press

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A mixed bag of good and bad experiences. Mostly bad, though.

Researcher (Former Employee)
Chicago, IL

I worked at Groupon full-time for less than a year

ProsCoworkers were young, arty, and interesting. Frequent raises and promotions (at least at first).

ConsA fake, irritating veneer of "quirky Groupon culture" covering an otherwise soulless, corporate advertising company. Competitive atmosphere. Inexperienced management. Future of company/jobs uncertain. Sweeping changes made to work expectations on an almost weekly basis.

Advice to Senior ManagementStop hiring twenty-three-year-olds with no management experience to supervise others.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Soul-Sucking

Account Manager (Current Employee)
Chicago, IL

I have been working at Groupon full-time for more than a year

ProsColleagues were good people, all in the same boat.

ConsThe constant change and half-baked ideas being rolled out, then retracted weeks later got exhausting. Management and upper management are very out of touch with the employees concerns and merchants needs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales!

Anonymous Employee (Former Employee)

I worked at Groupon full-time for less than a year

ProsComprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...

Cons...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.

Advice to Senior ManagementBe more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.

No, I would not recommend this company to a friend

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