Groupon Reviews

Updated August 14, 2015
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Groupon CEO Eric Lefkofsky
Eric Lefkofsky
57 Ratings

Pros
  • Young work environment, No dress code, free gatorade (in 62 reviews)

  • I enjoy that I can work from home (in 23 reviews)

Cons
  • All of the managers were promoted internally based off nothing more than drinking the coolaid or hooking up with upper management (in 36 reviews)

  • There is no such thing as work life balance (in 15 reviews)

More Pros and Cons

171 Employee Reviews

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  1. Helpful (3)

    Horrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing in Palo Alto, CA
    Former Employee - Staffing in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Groupon (More than 3 years)

    Pros

    Wasn't always bad, has only become intolerable recently. Work location and facilities is nice.

    Cons

    New department leader that started in July - has created a toxic environment. Six employees quit (fled) in the last 2 weeks

    Advice to Management

    Re-think your recent executive hires


  2. Helpful (3)

    Business Development Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Chicago, IL
    Current Employee - Business Development Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Working with GREAT people (managers, reps) -Cool office

    Cons

    -$$$ Goal out of reach for most, which mean $0 in commission -extremely negative, intense, high stress environment -half hour lunch & clocking your hours -literally just a call center, expected to make 80 dials a day

    Advice to Management

    -remember what it was like to be a sales rep -stop breathing down the necks of people working for you


  3. Helpful (4)

    A strange, strange place with no direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Chicago, IL
    Former Employee - Operations Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    --Youthful environment --On par with other e-commerce companies (free drinks, etc) --Everyone wants to have fun

    Cons

    --ZERO direction or processes --HORRIBLE COO who is abusive, uses lots of bad language AND does not give positive/constructive recommendations --Lack of experience/professionalism in dealing with vendors

    Advice to Management

    You lack professionalism in dealing with vendors (i.e. shipping carriers, organizations from which you buy products, etc). Try finding people (or rather, LISTENING) to people with experience who know how to handle these things. Try to find people with some experience instead of just hiring people straight out of college for EVERYTHING.


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  5. Helpful (4)

    It's getting worse and worse...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Senior Sales Executive in Carlsbad, CA
    Current Employee - Outside Senior Sales Executive in Carlsbad, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Best job ever for the first few years! Then the $&%^ hit the fan.

    Cons

    How long do you have!? I could talk for days about what's going wrong now at Groupon. It's become like a really bad relationship....like you're going through a divorce but one of you (me) can't afford to leave and get our own place. Literally every single outside rep that has reached out to me has said "I'm looking for a new job". Way to go Groupon, your new business development plan for outside reps is going beautifully. It's also interesting that all the senior management are quickly selling their stock.

    Advice to Management

    Get rid of all of them and start fresh.


  6. Helpful (5)

    Burning through people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    - Casual dress - Open source technology - Young and energetic

    Cons

    - Management infighting - Looking for "Rock Stars" rather than trying to build a functional team - Lots of talented young people leaving b/c they're sick of being mismanaged

    Advice to Management

    Commit to a direction and focus on execution. Stop the blame games and excuses. Your subordinates don't appreciate being a human shield protecting you from your own incompetence.


  7. Helpful (4)

    Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    Great talented people great casual work attire fully stocked snacks in break rooms.

    Cons

    Executive management creates a toxic environment causing directs to not respect them. Low office morale. No such thing as constructive criticism. Inefficient processes. Great people leaving due to poor management.

    Advice to Management

    The boat is sinking quickly due to poor leadership. Wake up.


  8. Helpful (1)

    Groupon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very live environment for individuals fresh out of college. A great place to work while attending school.

    Cons

    Processes are not solid, everyday changes are made and no one seems to understand or have answers to a lot of the questions that are posed by the Merchants.

    Advice to Management

    Train your team leads properly instead of promoting on social status alone.


  9. Helpful (2)

    Inside Sales / Account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales/Account Representative in Chicago, IL
    Former Employee - Inside Sales/Account Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (Less than a year)

    Pros

    The people at Groupon come from a wide, diverse set of backgrounds. The majority are extremely talented, hard-working and driven individuals. Unfortunately, Groupon is a failing business model and these people are leaving in huge numbers.

    Cons

    Do not waste your time with this company. You'd be better off avoiding the short stint you will spend here and focusing your job-searching efforts on a company that 1) cares about it's customers 2) cares about it's employees. - Business model makes no sense - No career potential - Poor pay - Quotas/minimums always changing - Middle management blindly believes in Groupon business model and pushes for unbelievable numbers

    Advice to Management

    I am not quite sure where to begin... have you ever run a company before? Get your head out of the clouds, quit putting on a front about how well the company is doing, and recognize that this company will cease to exist in 2 years.


  10. Helpful (4)

    Talented & Ambitious? Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Chicago, IL
    Former Employee - Senior Sales Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Groupon (More than 3 years)

    Pros

    Interesting office environment with lots of hipsters

    Cons

    The worst leadership in a publicly traded company, EVER! lack of clear career progression, broken promises, unorganized, unprofessional, compensation is constantly changing. No structure. Loss of vision of core values. This could have been a great place to work but the management is so misguided and as a result there has been a mass exodus of leading sales reps in recent months.

    Advice to Management

    I wouldn't even know where to begin!


  11. Helpful (3)

    Horriable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Young, good looking people around

    Cons

    Management doesn't care about their employees at all. Low Pay. No career progression whatsoever.

    Advice to Management

    They wouldn't listen anyway.



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