Groupon Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
30 Reviews
3.6
30 Reviews
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Groupon CEO Eric Lefkofsky
Eric Lefkofsky
27 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 59 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 22 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 34 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Intellectual satirical writers gone wild

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Staff Writer in Chicago, IL
    Former Employee - Staff Writer in Chicago, IL

    I worked at Groupon

    Pros

    It's a young company that hires mostly young people in their 20s, so it's really easy to connect with the people around you. There's always something happening in the office almost every day, whether it's making ice cream to playing dodgeball--every day is a surprise. The editorial department has a tendency to operate on a different wavelength than the rest of the company since we're not focused on sales, so it's definitely more of a lax atmosphere. It's also different because it's certainly the smartest department in the company--all of your co-workers attended Top 30 colleges and half of them hold journalism degrees from Columbia. So, it's a funny, fun-loving group with whom you can interact on a more-intellectual level when you're through writing.

    There's a Groupon gym that you can use if you want, and there are tons of child-like break-rooms located throughout our offices, so that's always cool. Managing editors are generally nice and respected, and they have a tendency to invite you out to drinks after work or parachuting off buildings (seriously--this company is a surprise). Because of the intellectual environment, there's a lot of opportunity to improve your writing and have your co-workers and bosses help you along the way. Before you get a job offer, writers have to go through Groupon Academy so you learn to write in Groupon's style and tone.

    Cons

    Honestly, there aren't that many downsides if you're part of the editorial staff. A lot of the stress and pressure is placed on sales. My reason for leaving was morally-motivated in that I wanted to work for a company whose initial mission involved helping local businesses promote growth within their communities. The reality of the matter is this: Groupon has grown too fast and continues to grow fast because it's too focused on attaining (but not retaining) business clients. A majority of the profits made from deals are consumed by the company instead of the local partner with which they're working, and there's no certainty or any sort of plan to help business growth once deals expire.

    Advice to ManagementAdvice

    Stop focusing on growth and focus more on actually helping local businesses gain footholds in the market--daily deals are pointless if the sandwich shop I just discovered is forced to close its doors because their daily deal hurt more than it did benefit.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    Whoa! Huh? Ok. Embrace it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon

    Pros

    Great people. Great product. Autonomy and ownership over your position. Everyone has a voice. Strong leadership with the ability to execute. Fast-track growth opportunities. Ongoing training and development. Quirky and casual environment with an anti-corporate flavor.

    Cons

    Pace is comparable to a Kenyan sprint.

    Advice to ManagementAdvice

    Slow it down boys. Might have to reread the Tortoise and the Hare.

    Recommends
    Approves of CEO
  3.  

    An opportunity to engage in a variety of cross-departmental support tasks with a high degree of autonomy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Groupon

    Pros

    Groupon is a great company to work for, if you are young, extroverted, and thrive in an environment of high uncertainty. The job is perfect for the cliche self-starter who wants to have fun at work while putting in a high degree of effort. Managers have a budget to provide their teams with monthly activities to get to know one another, and there is a high degree of socializing in and around the office, as well as the city of Chicago. It feels like there is at least one Grouponer within 10 meters of me at every bar I visited during weekends. Groupon is a fast-paced environment where the rules, processes, and organizational structure is constantly changing. Andrew Mason and the executive team have done a great job of keeping employees in the know, with the periodical "town hall" meetings to disseminate changes and new information.

    Cons

    As a pro, also a con with Groupon's constantly dynamic state; if you like continuity and a stable environment where you can predict what you will be doing in one month or one year, Groupon is not for you. Groupon may also require you to work above and beyond 40 hours a week and weekends if your division or team is not doing so well. Also, it is difficult to ignore the recent, generally scathing media criticisms; morale is impacted.

    Advice to ManagementAdvice

    Improve the ability of departments to share information with one another so that managers are up-to-date and able to effectively lead the groups that report to them. Also, improve the integrity and quality of the information within databases.

    Recommends
    No opinion of CEO
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  5.  

    Exciting, challenging and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member of Technical Staff in Palo Alto, CA
    Current Employee - Member of Technical Staff in Palo Alto, CA

    I have been working at Groupon

    Pros

    smart teams
    supporting leadership
    challenging problems
    startup atmosphere with lot of activity

    Cons

    - some less perks compared to other big players eg google/facebook (shuttle service, free lunch etc)

    Advice to ManagementAdvice

    dont worry about the market sentiment and keep executing, we know the company direction and its going to be huge.

    Recommends
    Approves of CEO
  6. 5 people found this helpful  

    It is time to grow up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon

    Pros

    All of the good reasons to work at Groupon were lost months ago. If you started early, it was an exciting time: fast paced, great people and a strong sense of culture.

    Cons

    Too much focus on the product while neglecting policy, back office and employee morale. Good policy and efficiency were killed with initiatives like "Kill bureaucracy."

    The fun company culture is now dead and has been replaced by fear.

    Advice to ManagementAdvice

    Take some time to focus on getting the internal workings of the company up

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Grew too fast, now catching up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon

    Pros

    - fun work environment
    - great coworkers
    - job is challenging

    Cons

    - too much change
    - not enough communication from the top guys
    - not enough growth opportunities

    Advice to ManagementAdvice

    "deep dive" into every top 40 market and really see which ones are still growing.

    Recommends
    Approves of CEO
  8.  

    Some days are hard, overall not as awful as people say, it is still work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon

    Pros

    Work environment
    great friends
    easy thing we are selling, not your typical sales job
    no vacation policy
    calls are easy to make

    Cons

    management can by young, depending on who you have they can make stupid decisions
    things change quickly, sometimes annoying
    competition in every market, can be a tough sell

    Advice to ManagementAdvice

    overall its not a bad place to work. We still get paid good, have benefits and a lot of freedom on the sales floor. Some days do suck but some days are great. So managers are much better then others, I had a bad one but things change quickly and got a new one and ended up being great. At the end of the day its a job, jobs are usually not supposed to be fun, care free and easy and at the beginning of Groupon it was. Things have changed but I still have fun, close deals etc.

    Recommends
    Approves of CEO
  9.  

    Love it, but you have to keep up and be ready for waves!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL

    I have been working at Groupon

    Pros

    + Fun, fast paced environment
    + Great Co Workers
    + Ability for Advancement
    + Income Potential
    + Office Location
    + Constantly Improving!
    + You get out what you put in

    Cons

    + Negative press from outside, mostly false but effective in diminishing morale
    + Constant change can catch people off guard

    Advice to ManagementAdvice

    You guys are great! Hardworking and there for us when we need guidance. Management is always thinking of ways to improve our work experience.

    Recommends
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    I have been working at Groupon

    Pros

    Awesome place to work as a developer. Engineering is still very small - they have some of the best people around. Work hours are still sane - not bad compare to other startups. A lot of exciting things to be built and a great opportunity to learn and grow

    Cons

    The press seems to be very anti-groupon nowadays, which is unbelievable. Groupon still has a lot of potential which people fail to understand - I am sure Groupon will go a long way

    Advice to ManagementAdvice

    Keep up the good work, but manage external relations better. The company has a lot of potential in terms of engineering - need to grow it as an engineering company, rather than as a sales company

    Recommends
    Approves of CEO
  11.  

    Fast paced and exciting, but only if you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at Groupon

    Pros

    They recognize and reward talent. If you can get the job done, whether it is selling, managing people, or creating a new product, it gets recognized and you are top of mind when big roles open up or get created. The atmosphere is casual and fun but direct. Most people are no BS.

    Cons

    Constant change. It still moves at the pace of a startup so you have to be ready to be flexible and adaptable. You can't wait for perfection before acting. Now that the company is bigger, this can mean that it is harder to change, but there is always a way to get it done...the burden is on you to be creative.

    There is not much formal training beyond job basics. You have to be resourceful and a good self manager in every role here. And you can't have thin skin. If you're not cutting it, be prepared to hear about it. You'll have a chance to get back on track and some support, but you have to get past any anxiety and just show results.

    Advice to ManagementAdvice

    Slow down (a little). It takes more to execute the changes and innovations you want than it did a year ago.

    Recommends
    Approves of CEO

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