Groupon Reviews

Updated September 30, 2014
Updated September 30, 2014
629 Reviews
3.0
629 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
156 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 57 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 21 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 32 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Culture is great but lots of growing to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Chicago, IL
    Current Employee - Software Engineer in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    In engineering specifically, lots of autonomy and access to training and other unique, progressive development resources

    Cons

    Vague career-pathing, need more insight into larger company goals and less throwaway work

    Advice to ManagementAdvice

    Employee perks like childcare and lunch would make a huge difference.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Love the work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    I have been working at Groupon full-time for more than a year

    Pros

    Groupon, I can at least talk about Palo Alto campus, is a great place to work. I really like my coworkers, the culture, having free snacks and lunch.

    Cons

    One thing that bothers me is the time off policy. There is no predefined PTO. You may technically take any time off as long as your manager's approve. Though, at the end of the people end up taking less time off.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time for more than 3 years

    Pros

    You will be among the smartest and most energetic young professionals in your field. If given the opportunity to work in a responsive market, you'll be able to make a decent amount of money.

    Cons

    Opportunity for advancement is limited.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Company Needs Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Great young company where if you are loud enough (or lucky enough) your input can be used to shaped the companies direction. Always a plus to be surrounded by a bunch of young people with similar interests. Great place to make life long friends.

    Cons

    No cohesive leadership at the top, metrics for performance chance all the time and leave the sales force always trying to catch up. Easy to burn out quick. Hard to break in as a new rep as all the senior reps hold all the worthwhile business.

    Advice to ManagementAdvice

    Come up with a single direction and stick to it, there's a lot going right and that should be what is focused on.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Great atmosphere, fun people to work around, super flexible dresscode

    Cons

    Handling irate customers over the phone

    Recommends
    Approves of CEO
  7.  

    Great people and atmosphere, 'work hard, play hard' might be taken too far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering  in  Chicago, IL
    Former Employee - Software Engineering in Chicago, IL

    I worked at Groupon full-time for less than a year

    Pros

    -Collaborative atmosphere, friendly people who generally enjoy their work
    -Small teams that have flexibility in what they do
    -People care about good code and software
    -Really good pay
    -Flexible hours (unlimited vacations)
    -Food catered to work every day
    -Opportunities to work in many areas of engineering

    Cons

    -'Work hard, play hard' attitude is sometimes taken too far, really never much pressure to do anything
    -If you are a competitive person who wants to move up, you might get frustrated with how things go here

    Advice to ManagementAdvice

    Reward those who stick their necks out a bit more

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company with a lot of mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Has great upward mobility, work life balance, unlimited vacation and more!

    Cons

    Pay for certain position might not be as high.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    5 years in sales, sales management, and senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader  in  Chicago, IL
    Current Employee - Sales Leader in Chicago, IL

    I have been working at Groupon full-time for more than 5 years

    Pros

    I came to Groupon for the product, which was revolutionary and world class in 2009 and is 10x better today. However, I stayed for the people. Groupon is filled with the best people on earth, the ones that, working with them, gets you out of bed in the morning. I have never cared more for my colleagues at another position or thought that others cared for me like they do at Groupon.

    Cons

    Nothing good is easy. Working at Groupon can be tough. You have to be able to handle change, stay positive no matter what, and constantly lean on your support staff. However, if you do those things you will win.

    Advice to ManagementAdvice

    Trust your people, tell them your biggest challenges, and allow them to help solve the big problems. We trust you, so trust us.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great co-workers but frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon full-time for more than 3 years

    Pros

    You're working with awesome people. It's a lot of fun going into work each day seeing your friends, having lunch with them, and then having a drink afterwards. Great people work there!

    Cons

    Senior Management is out of touch with how difficult it is to get businesses to run a Groupon. It's not as easy as it was when Groupon was new to the promotions scene.

    Advice to ManagementAdvice

    For Sales Managers, pick up the phone and try to close some business yourself.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Fun place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Pros

    You learn alot in a short amount of time

    Cons

    over worked
    management is young and inexperienced

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