Groupon Reviews

Updated August 2, 2015
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880 Employee Reviews

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  1. Helpful (3)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Chicago, IL
    Current Employee - Sales Representative in Chicago, IL

    I have been working at Groupon full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Cat spaceship, plastic forest, free bus ride from the train, ping pong table, growth potential, earning potential, wear whatever you want, say whatever you want, drink at the office, good benefits,

    Cons

    Comp plan changes at least twice a year. high attrition rate, no 401k matching, unorganized management team, changing job descriptions, back dooring additional charges and forcing products on customers that they they don't need. moving accounts around like a merry go round.

    Advice to Management

    be more transparent, let sales people sell instead of forcing an agenda and rules on them.


  2. Helpful (1)

    Engineering at Palo Alto

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    I have been working at Groupon (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good in hand salary. Lot of freedom to explore and experiment. One can grow fast and get quick promotions.

    Cons

    Does not offer good stock options. Not a great place for guided learning. People are not optimistic about business model.

    Advice to Management

    Hire senior people with experience and perspective on Groupon.


  3. Great firm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Start-up feel, great vibe at the office

    Cons

    Small office, busy, crowded at times

    Advice to Management

    Listen to your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    HPE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people good lunch and games

    Cons

    Poorly organized and no work life balance

    Advice to Management

    ...


  6. Helpful (2)

    It's fine

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    The offices are a very cool work environment and everyone who works there is very young which makes for a very energetic atmosphere.

    Cons

    A very stressful position, where the expectations often change without much notice. Having "flexible" time off usually means that you take less PTO than you would at a normal company.


  7. Account Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    Not a bad place to work

    Cons

    There were frequent changes in the workplace.


  8. Helpful (3)

    Figure it out!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Lax dress code - Young coworkers - Good money when you hit your numbers - Unlimited time off

    Cons

    - Unlimited time off is a facade - you take the time, they'll guilt you for it - Can't seem to figure out how to pitch the product, always changing how sales people should approach their day - Always changing compensation - Hard to move up within the company, career progression always changing

    Advice to Management

    Treat your salespeople like adults and trust them, 9/10 they know what they're doing.


  9. Helpful (1)

    Young, fun atmosphere with a lot of opportunity to impact the entire business.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Category Manager in Chicago, IL
    Current Employee - Senior Category Manager in Chicago, IL

    I have been working at Groupon (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Open vacation. Ability to impact strategic pieces of the business. Very open to the ideas of their staff. Fun atmosphere. Approachable management.

    Cons

    No 401k match. Could be a bit siloed and therefore lose opportunities to truly collaborate and impact the company strategically. Young management with little experience. No formal training - soft skills or technical. Often times, staff are brought into roles without clear idea of career progression.

    Advice to Management

    Work on building your staff's technical and soft skills. Implement formal trainings. Work on making the org less siloed so that everyone is moving in a synchronized manner.


  10. Helpful (1)

    Sales at Groupon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Groupon full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great people, flexible work environment, innovation, room for advancement

    Cons

    Totally disorganized, no clear goals, zero collab between divisions


  11. Helpful (1)

    Customer Support - Work At Home

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of resources available to the employee to address performance issues. Team Structure makes communication feel streamlined. Big company with lots of opportunities - if you're in Chicago.

    Cons

    Work at home opportunities are very limited. Very difficult to get time off because there are not enough "slots" available. High call volume - productivity criteria closely monitored and enforced. (That's the job though)

    Advice to Management

    Open up more of the specialty teams and other positions for work at home employees. When interviewed, was told that the position did not run like a high volume call center - feels that way now. Was also told there would be a raise if we were selected to stay on full-time after temporary holiday and probationary period, this never happened.



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