Groupon Reviews

Updated September 12, 2014
Updated September 12, 2014
612 Reviews
2.9
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
146 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Still a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ

    I worked at Groupon full-time for more than a year

    Pros

    Every outside rep gets to work from home and they provide you with all the tools necessary to be successful. Tons of opportunities to make extra money in competitions and spiffs. Dedicated lead list generated for you with a lot of information on each merchant. Most everyone you work with is a top notch sales rep.

    Cons

    Your biggest competition will actually be your own company from years past and merchant past experiences! Which can be incredibly difficult to overcome. Your goals, objectives, commission structure, and many other things change seemingly monthly.....but honestly, that's no different than any other sales job you'll have for the most part.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Startup feel with big company security.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Groupon as an intern for less than a year

    Pros

    - Some really great engineers
    - Great flexibility in moving between teams

    Cons

    - Start-up culture so very fastpaced and results-based

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Inbound Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Young company, lots of fun, lots to learn and teach, really good sales training program, lots of perks

    Cons

    Really low base pay, must be able to adapt to change extremely quickly, not a ton of communication on changes to the department

    Advice to ManagementAdvice

    The company has a lot of great qualities, but the lack of direction is felt even down to this entry-level team. Presenting major changes less than 24 hours before they take place--even if they are somewhat menial--makes it easy to wonder about the reliability/direction of the company. However, management at the inbound level is great. These managers are motivational, helpful, great teachers, and are also open to learning themselves.

    Recommends
    No opinion of CEO
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  5.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Fun atmosphere, work hard, play hard mentality, unlimited vacation days if you're hitting your targets

    Cons

    Promotions are basically being promoted into a worse role with the same pay

    Advice to ManagementAdvice

    Be a little more organized

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Fun company with a lot of great trainings and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative  in  Chicago, IL
    Current Employee - Account Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    very laid back work environment, most mangers are awesome and let you get your work done and not bother you. Awesome perks with PTO, Drinks, and just a great environment to be in. Good for personal growth, might not be a great place long time, but you can move up the ladder very fast if you work hard

    Cons

    Management is never transparent with what is going on. Every month something new is rolled out that is never fully explained and makes everyones jobs harder. Way to many meetings. No idea where the future is with the company. Hard to make a ton of money in sales because all of the good accounts are taken by the senior reps.

    Advice to ManagementAdvice

    Be transparent, I understand all of the changes but give the sales force more time to learn about it before mandating things the next day.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Not bad, but not as good as it seems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time for less than a year

    Pros

    Great company culture - fun, friendship and camaraderie are always embraced.

    Often does great things for small businesses, providing relatively low cost advertisement and exposure.

    Compensation and benefits are not impressive, but adequate. Unlimited paid time off.

    Cons

    Very little job security, it is very much a perform or hit the road culture.

    Sales is monotonous and often has little regard for the overall well-being of the merchants we work with.

    Upper management cares little for entry level employees, and treats the sales department (potentially others as well) as a revolving door of recent college graduates.

    Deals with little revenue potential receive significantly less exposure and are not sent out to member inboxes.

    Advice to ManagementAdvice

    Do not immediately fire underperforming employees.

    Do not pressure merchants into deals that are ultimately not beneficial to their company.

    Provide more support for small merchants who need help reconstructing or eliminating their deals.

    Decrease lead time from constructing deal to posting on the site.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Inbound Sales Representative  in  Chicago, IL
    Current Employee - Senior Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for more than 3 years

    Pros

    It's an amazing company to work for. It feels like getting paid to go to college. You are constantly learning, and every effort imaginable has been taken to be a company of free thinkers. Everybody is working at such a high level, inspiration and ideas flow readily. The collection of talent they have amassed is immense, and they'll teach you to become talented, all you have to do is show up. I love it there. Good parties too.

    Cons

    It's a temperature controlled building, which isn't bad, but you can't open any windows. So I'm missing the sunshine. Soooooooo ya, more sunshine please. haha

    Advice to ManagementAdvice

    Keep doing what you're doing. Great works guys.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    This is such a great company to work for! They give you so many opportunities to move up within the company, and will seriously do everything they possibly can for you to do well. The people here are very friendly too, I made a lot of friends instantly. It makes the days go by quickly! Very social, very young company. And as far as the whole sales thing goes, it's really fun. Even if you get a "crappy" person on the phone, worst case scenario you bumble through the phone call and laugh (or cry) about it afterward with your teammates. We're all going through the same thing, so it's really fun to encourage one another. Great thing is that the sales reps here are extremely positive people with a can-do attitude. There's such great energy here! Awesome work-life balance. You can do 9-5 and be a top sales rep within the company, no problem. Some people like to put in those extra hours too though.

    Cons

    You have a headset and are on the phones all day. So, it's not 100% the most glamorous sales job. But if you've done sales before and thought it was fun, you'll like this job.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Love it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA

    I have been working at Groupon full-time for more than a year

    Pros

    the people and the culture are what make Groupon awesome. Perks are nice like free lunch, unlimited time off, and $$ to use as you wish for personal development (conferences, classes, etc.). The personal growth opportunities and challenges are extensive since there's still a lot to figure out and put in place with being such a young company

    Cons

    fairly unstructured and you have to be ok with that. Things change constantly.

    Recommends
    Positive Outlook
  11.  

    Fun culture if you're willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Awesome culture
    Lots of support by management
    Flexible
    personal growth
    Company is constantly changing in a good way

    Cons

    Training is still improving to adjust to a young, sales driven company
    Metrics to make as an inbound rep to move throughout the sales department can be challenging, but if you're willing to put in extra hours and stay on the phones all day...totally attainable
    Difficult to move around within company. if sales isn't for you, it's almost like they have nothing better for you to do

    Advice to ManagementAdvice

    Continue to grow training; Be more transparent about what happens if you aren't good at sales.

    Recommends
    Positive Outlook
    Approves of CEO

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