Groupon

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Groupon Reviews

Updated August 21, 2014
Updated August 21, 2014
608 Reviews

2.9
608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
127 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    Pros

    Large training system which gives you a long time to learn the sales process. Fun atmosphere to work, and fun group outings. Most people in the company are under 30 and like to have fun. A lot of freedom as long as you get your work done. Commission is pretty competitive it is sales though so you get paid for what you close base salary is not bad though.

    Cons

    You will have to work, there are a lot of goals you need to hit. Cold calling is rough and you have to be able to deal with a LOT of no's.

    Advice to ManagementAdvice

    As every employee in the world would say I would like to make more money on my base salary.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not bad, but not as good as it seems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    Pros

    Great company culture - fun, friendship and camaraderie are always embraced.

    Often does great things for small businesses, providing relatively low cost advertisement and exposure.

    Compensation and benefits are not impressive, but adequate. Unlimited paid time off.

    Cons

    Very little job security, it is very much a perform or hit the road culture.

    Sales is monotonous and often has little regard for the overall well-being of the merchants we work with.

    Upper management cares little for entry level employees, and treats the sales department (potentially others as well) as a revolving door of recent college graduates.

    Deals with little revenue potential receive significantly less exposure and are not sent out to member inboxes.

    Advice to ManagementAdvice

    Do not immediately fire underperforming employees.

    Do not pressure merchants into deals that are ultimately not beneficial to their company.

    Provide more support for small merchants who need help reconstructing or eliminating their deals.

    Decrease lead time from constructing deal to posting on the site.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Groupon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Manager  in  Chicago, IL
    Current Employee - Customer Service Representative Manager in Chicago, IL

    Pros

    I get paid to do nothing all day

    Cons

    Sometimes I get things to do

    Advice to ManagementAdvice

    Keep on!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good learning experience but not a long term play

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A fast growing company which gives you a ton of experience

    Cons

    Too many short sighted decisions.

  6. 2 people found this helpful  

    Senior Account Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company has put a ton of resourses over the past 18months in traning and development of new sales employees. If you are looking to learn how to sell, the current process is a great place to start. Office Culture is nice, friendly and young staff.

    Cons

    Goals and Expectations are constantly changing, every quarter there is a new roll comp plan or performance metrics. Went from a consultative sale to a call center only focused on hitting crazy daily metrics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Palo Alto, CA
    Former Employee - Software Engineer in Palo Alto, CA

    Pros

    Pretty good work-life balance. Team was strong. Free food and other perks like company and team outings

    Cons

    Sometimes training and mentorship seems somewhat limited. Does not have a ton of perks like one of the big four companies.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    Pros

    Great people, no dress code, unlimited PTO, decent money

    Cons

    Management has no experience. Micromanage. No real advancement opportunities. No respect for sales people.

    Advice to ManagementAdvice

    Treat your sales personnel better. They are the only people that keep the company afloat.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 9 people found this helpful  

    Good Culture, Poor Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Writer  in  Chicago, IL
    Former Employee - Copy Writer in Chicago, IL

    Pros

    The company culture is fantastic. It feels like a real community and—in the Editorial Department at least—superiors encourage open communication and creative thinking. Company policies also enforce a good degree of employee autonomy, which is great.

    Cons

    In its initial years, the company grew too fast too quickly and ended up acquiring a larger workforce than was actually needed. This contributed to a number of structural problems—the most frustrating being that it became very difficult for even high performing employees to advance along their career path because the company was more interested in bleeding employees out than rewarding hard work. In fact, good work often went not only unrewarded but unacknowledged. There was very little incentive for employees, monetary, titular or otherwise. At the end of the day, though it was a good job. But not a good career.

    Advice to ManagementAdvice

    I think incentivizing and rewarding employees is incredibly important to both morale and retention. It's worth prioritizing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    RUN!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Representative  in  Chicago, IL
    Current Employee - Inside Account Representative in Chicago, IL

    Pros

    -Great benefits
    -Casual dress
    -Great coworkers
    -Unlimited drinks

    Cons

    -MICROMANAGEMENT BEYONE BELIEF
    -Cares more about daily metrics and not actual contracts closed
    -You start out liking job, but then dread going to work the longer you work there
    -No career progression possible

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Inside Sales Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very casual work place. No dress code. You can drink a beer during your day. Young work force. It has a pool table!

    Cons

    Constantly changing work requirements. High turnover. Management wants you to work weekends, stay late, come early, etc. Job itself is straight cold calling. Vacation time now must be made up (recent development). Pay is very low until you begin earning commission.

    Doesn't Recommend

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