Groupon

  www.groupon.com
  www.groupon.com

Groupon Reviews

Updated December 17, 2014
Updated December 17, 2014
693 Reviews
3.1
693 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
193 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 62 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 23 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 36 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Job review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Pros

    Great atmosphere, ok training, knowledgable managers, and free coffee.

    Cons

    Bad turnover, lots of people constantly training new.

    Advice to ManagementAdvice

    Need more per team

  2.  

    Good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Pros

    Cool company, nice people. Fun environment

    Cons

    The job can be tedious at times

    Advice to ManagementAdvice

    Promote from within

  3. 3 people found this helpful  

    Account Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    Great co-workers, relaxed environment, unlimited PTO

    Cons

    management is a joke. Stop being a "buddy" and be a real boss. But that doesn't mean adding unreachable metrics that have nothing to do with what you as a sales person bring to the company, that does nothing but force your employees to start their job search ASAP.. talk time and touches technically don't make you any money.

    Advice to ManagementAdvice

    pay your employees. Bringing in beer and treats in nice but they'd much rather have actual money.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great work environment and great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    The people who work there are amazing and its a young innovative workforce. Unlimited vacation (although lots of people don't use it). Implemented new training programs, which once completed are super helpful and useful for advancing sales reps knowledge in the field.

    Cons

    Constant change within the company - not always in positive ways. Lacks structure throughout management. Pay is pretty terrible on smaller markets.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good culture and diverse people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Analyst in Chicago, IL
    Former Employee - Summer Analyst in Chicago, IL

    I worked at Groupon as an intern (less than an year)

    Pros

    -good work-life balance
    -many interesting and outgoing people to hang out with
    -the management team is down-to-earth and the structure is flat

    Cons

    -this could be a pro, but sometimes the game plan changes very fast and your work may not end up being recognized because the leadership decides to do something else
    -learning and training resources for entry-level employees are not that great, but this is a common problem with most start-ups and Groupon has been improving on that

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great training program if you want to be in sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    Great co-workers and work environment. Great trainers and training program.

    Cons

    Large company, can tend to get lost in the masses. Have to be in sales for a year to advance.

    Advice to ManagementAdvice

    Try to get to know each team member personally.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    Great job to learn the ropes of Account Management
    Exciting company to be a part of
    Lot's of young, eager individuals working together makes each day fun to be there

    Cons

    Pay is not great
    A lot of unhappy customers that do not seem to understand the sales process, or their contracts

    No opinion of CEO
  9. 1 person found this helpful  

    Fun but could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Chicago, IL
    Former Employee - Customer Support Representative in Chicago, IL

    I worked at Groupon full-time (less than an year)

    Pros

    Free drinks, unlimited overtime, unlimited PTO, decent benefits, easy job

    Cons

    Call centers can get boring at times, strict attendance policies, little opportunity for advancement, favoritism exists

    Advice to ManagementAdvice

    Get rid of the 6 months policy to be able to apply for different positions, weigh performance more than attendance

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (more than an year)

    Pros

    Good compensation and good career opportunities

    Cons

    Food is not as good as other places

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Best Sales Job one can get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Chicago, IL
    Current Employee - Sales Representative in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    Could not ask for a better environment or nicer people to be around. It is a fun and enjoyable environment, yet demanding and successful. There is room to move up within the company and begin to make more money

    Cons

    A sales job is a sales job. It is definitely the best sales job one can get but there is a lot of talking on the phone and dealing with rude merchants

    Recommends
    Neutral Outlook
    Approves of CEO

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