Groupon

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Groupon Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
30 Reviews

3.6
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Eric Lefkofsky
27 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Some days are hard, overall not as awful as people say, it is still work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    Pros

    Work environment
    great friends
    easy thing we are selling, not your typical sales job
    no vacation policy
    calls are easy to make

    Cons

    management can by young, depending on who you have they can make stupid decisions
    things change quickly, sometimes annoying
    competition in every market, can be a tough sell

    Advice to ManagementAdvice

    overall its not a bad place to work. We still get paid good, have benefits and a lot of freedom on the sales floor. Some days do suck but some days are great. So managers are much better then others, I had a bad one but things change quickly and got a new one and ended up being great. At the end of the day its a job, jobs are usually not supposed to be fun, care free and easy and at the beginning of Groupon it was. Things have changed but I still have fun, close deals etc.

    Recommends
    Approves of CEO
  2.  

    Love it, but you have to keep up and be ready for waves!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales  in  Chicago, IL
    Current Employee - Sales in Chicago, IL

    Pros

    + Fun, fast paced environment
    + Great Co Workers
    + Ability for Advancement
    + Income Potential
    + Office Location
    + Constantly Improving!
    + You get out what you put in

    Cons

    + Negative press from outside, mostly false but effective in diminishing morale
    + Constant change can catch people off guard

    Advice to ManagementAdvice

    You guys are great! Hardworking and there for us when we need guidance. Management is always thinking of ways to improve our work experience.

    Recommends
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    Pros

    Awesome place to work as a developer. Engineering is still very small - they have some of the best people around. Work hours are still sane - not bad compare to other startups. A lot of exciting things to be built and a great opportunity to learn and grow

    Cons

    The press seems to be very anti-groupon nowadays, which is unbelievable. Groupon still has a lot of potential which people fail to understand - I am sure Groupon will go a long way

    Advice to ManagementAdvice

    Keep up the good work, but manage external relations better. The company has a lot of potential in terms of engineering - need to grow it as an engineering company, rather than as a sales company

    Recommends
    Approves of CEO
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  5.  

    Fast paced and exciting, but only if you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager  in  Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    Pros

    They recognize and reward talent. If you can get the job done, whether it is selling, managing people, or creating a new product, it gets recognized and you are top of mind when big roles open up or get created. The atmosphere is casual and fun but direct. Most people are no BS.

    Cons

    Constant change. It still moves at the pace of a startup so you have to be ready to be flexible and adaptable. You can't wait for perfection before acting. Now that the company is bigger, this can mean that it is harder to change, but there is always a way to get it done...the burden is on you to be creative.

    There is not much formal training beyond job basics. You have to be resourceful and a good self manager in every role here. And you can't have thin skin. If you're not cutting it, be prepared to hear about it. You'll have a chance to get back on track and some support, but you have to get past any anxiety and just show results.

    Advice to ManagementAdvice

    Slow down (a little). It takes more to execute the changes and innovations you want than it did a year ago.

    Recommends
    Approves of CEO
  6.  

    Great company, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    Pros

    Flexibility. Schedule. Good incentives. Always changing.

    Cons

    Everyone is too cool to work with.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Approves of CEO
  7. 7 people found this helpful  

    Going Downhill Quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Representative  in  Chicago, IL
    Former Employee - Account Representative in Chicago, IL

    Pros

    -No cap on vacation or sick days (although you will be made to feel guilty when you take it)
    -Can make good money if you are lucky enough to be placed in a decent market (although all markets are going downhill)

    Cons

    -Immense pressure to hit unrealistic sales goals
    -Management out of touch with what's going on during phone calls (it's getting harder and harder to close deals as more and more people don't want to work with Groupon)
    -Used to be a fun culture. Now it's all about the bottom line and feels like your typical call center
    -Sales staff are worked to the bone

    Advice to ManagementAdvice

    Understand that selling Groupon is not as easy as it was 1-2 years ago. Employees are incentivized to structure deals that hurt businesses because it will help the employee hit their unrealistic GP goal and make them money. There are a lot of businesses that hate Groupon because of this and the # is only going up...

    The company has taken a humongous nose dive since Margo (COO) came over from Google and the IPO was announced.

    Doesn't Recommend
    Disapproves of CEO
  8. 5 people found this helpful  

    Grab your headset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales  in  Chicago, IL
    Former Employee - Sales in Chicago, IL

    Pros

    Free Diet Coke and Vitamin Water all day!

    Cons

    Grab your headset, get ready to call and call and then do some more calling. That's all you will do. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Groupon.

    Advice to ManagementAdvice

    At least pretend to listen to the sales staff regarding changes/ideas. Don't take weak accounts just to hit numbers, it does no good. And stop changing the commission structure and monthly goals every week.

    Doesn't Recommend
    Approves of CEO
  9. 5 people found this helpful  

    Unscrupulous business practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchant Manager  in  Chicago, IL
    Former Employee - Merchant Manager in Chicago, IL

    Pros

    Emerging, cutting edge market
    Name recognition when you tell people you work there

    Cons

    Terrible pay
    Disorganized management
    Unscrupulous business practices
    Not a technologically advanced company
    High pressure sales teams lead to bad deals

    Advice to ManagementAdvice

    Take a realistic look at your business model. Be honest with your successes AND your failures. Don't be afraid to admit you actually aren't doing that well in key markets. Do not create an environment where young reps make bad deals because they are so stressed to make their quota. Businesses lose, and Groupon loses because the merchant has a bad experience and creates bad press and bad word of mouth.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    Pros

    New
    Growing
    Busy workplace with exciting things going on around the company. I have met a lot of skilled people and there is a lot of smart thinking that goes with sales and marketing.

    Cons

    Sometimes, I feel a bit like my department is shut off from the rest of the company. Information is sometimes hard to get about the company's performance.

    Advice to ManagementAdvice

    I think the management is great. For such a young company and young leadership, they really have a good head on their shoulders.

    Recommends
    Approves of CEO

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