Groupon Reviews

Updated October 21, 2014
Updated October 21, 2014
647 Reviews
3.0
647 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
169 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 60 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 22 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 35 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Lax policies lead to lazy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchant Escalations in Chicago, IL
    Current Employee - Merchant Escalations in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Vacation policies, lax management, opportunities to move up quickly, office culture, perks, and the people

    Cons

    terrible compensation and lack of equity across departments, low IQs in management and sales, lazy managers, HR is useless

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon (more than 3 years)

    Pros

    Fun culture. Incentives.Base Salary. Work from home.

    Cons

    Goals are getting close to impossible to hit. Management is so confused on the direction of company. Ideas and rules change every week. Impossible to keep up. Businesses are beginning to HATE Groupon.

    Advice to ManagementAdvice

    Take care of the people on the front line and stop changing company direction EVERY WEEK!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative in Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    the company culture is incredible. You walk into work wanting to be there and wanting to get on the phones. The team leads are great-- they push you in a way that makes you want to be a better sales person and get the experience you need to have when you move forward with the company.

    Cons

    Salary is a little low, but commission checks will come as long as you're willing to work hard. This job is not for those who are lazy or who do not have thick skin

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Experience at Groupon is phenomenal if you can put up with long hours and political turmoil between teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Warehouse Engineer in Chicago, IL
    Current Employee - Data Warehouse Engineer in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    - Working with bleeding edge/new and emerging technologies.
    - Working alongside some of the industries best talent.
    - Very flexible work from home policy.

    Cons

    - Very long work ours.
    - Not much process and standards around code development/deployment and project initiation and execution.
    - No mentoring and support around career growth and development. Your pretty much on your own to map out your career. You end up doing a lot of side projects on your own to get the experience you desire.
    - No continuous education opportunities unless you confront management and explain to them you want training in some new technology other than just learning it on your own.

    Advice to ManagementAdvice

    Hire more managers with MBA's to lead teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (more than 3 years)

    Pros

    You will be among the smartest and most energetic young professionals in your field. If given the opportunity to work in a responsive market, you'll be able to make a decent amount of money.

    Cons

    Opportunity for advancement is limited.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Company Needs Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Great young company where if you are loud enough (or lucky enough) your input can be used to shaped the companies direction. Always a plus to be surrounded by a bunch of young people with similar interests. Great place to make life long friends.

    Cons

    No cohesive leadership at the top, metrics for performance chance all the time and leave the sales force always trying to catch up. Easy to burn out quick. Hard to break in as a new rep as all the senior reps hold all the worthwhile business.

    Advice to ManagementAdvice

    Come up with a single direction and stick to it, there's a lot going right and that should be what is focused on.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Love the work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    I have been working at Groupon full-time (more than an year)

    Pros

    Groupon, I can at least talk about Palo Alto campus, is a great place to work. I really like my coworkers, the culture, having free snacks and lunch.

    Cons

    One thing that bothers me is the time off policy. There is no predefined PTO. You may technically take any time off as long as your manager's approve. Though, at the end of the people end up taking less time off.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Great atmosphere, fun people to work around, super flexible dresscode

    Cons

    Handling irate customers over the phone

    Recommends
    Approves of CEO
  10.  

    Great people and atmosphere, 'work hard, play hard' might be taken too far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering in Chicago, IL
    Former Employee - Software Engineering in Chicago, IL

    I worked at Groupon full-time (less than an year)

    Pros

    -Collaborative atmosphere, friendly people who generally enjoy their work
    -Small teams that have flexibility in what they do
    -People care about good code and software
    -Really good pay
    -Flexible hours (unlimited vacations)
    -Food catered to work every day
    -Opportunities to work in many areas of engineering

    Cons

    -'Work hard, play hard' attitude is sometimes taken too far, really never much pressure to do anything
    -If you are a competitive person who wants to move up, you might get frustrated with how things go here

    Advice to ManagementAdvice

    Reward those who stick their necks out a bit more

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company with a lot of mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Has great upward mobility, work life balance, unlimited vacation and more!

    Cons

    Pay for certain position might not be as high.

    Recommends
    Positive Outlook
    Approves of CEO

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