Grupo Santander

  www.gruposantander.com
  www.gruposantander.com

Grupo Santander Reviews

Updated October 21, 2014
Updated October 21, 2014
108 Reviews
2.9
108 Reviews
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Grupo Santander CEO Javier Marín
Javier Marín
10 Ratings

Review Highlights

Pros
  • Great facilities allowing work-life balance (easy commute if you like to drive and have a parking place) (in 9 reviews)

  • Get handed a lot of responsibilities and thus learn a lot (in 4 reviews)


Cons
  • Expected to work long hours, regardless of what's going on (in 6 reviews)

  • Career development weighs heavily on political relationships rather than merit (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Allegedly a meritocracy, really mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grupo Santander full-time (more than 3 years)

    Pros

    Santander has sincerely made the commitment to staying in the US, and is looking to grow after turning-around a dysfunctional entity in the US (fmr Sovereign Bank). Conservative staffing policy will prevent layoffs unless the US has a severe economic relapse.

    Cons

    Extremely conservative philosophy in regards to expenses unfortunately extends to employee compensation. You might say the turnaround from being insolvent to several quarters of growth was made "on the employees backs". Base compensation was frozen across-the-board for several years while benefits were substantially cut, to the point that they had to give some benefits back over the past couple of years, or there would have been a massive employee exodus.

    Their staffing model has been to heavily invest in young (read: cheap) talent through their their Santander Universities outreach initiative, and heavily in technology standardizing business processes. This way, when an employee leaves, they could just plug-in another fresh graduate.

    Anyone looking to rise through Santander US corporate ranks could expect to do so only in Boston.

    Advice to ManagementAdvice

    Stop making 'penny wise and pound foolish' decisions, and you might be able to develop and retain the talent that you are always talking about cultivating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    They work you like dogs and treat you even worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contracts Manager in Reading, PA
    Former Employee - Contracts Manager in Reading, PA

    I worked at Grupo Santander full-time (more than 8 years)

    Pros

    Your manager may be American, but upper management is not and don't care if you like it or not.

    Cons

    They criticize and chastise the employees in any setting (group or private).
    They think employees should work like crazy and be happy to have a job.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    I HATE MY JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Manager in Cherry Hill, NJ
    Current Employee - Bank Manager in Cherry Hill, NJ

    I have been working at Grupo Santander full-time (more than 5 years)

    Pros

    There are really no pros

    Cons

    I have worked at a few banks, and this job is the worse I have ever had. Excessive conference calls and abusive management is all you get here. Stay away

    Advice to ManagementAdvice

    If you really want to make this a great company, talk to the employees. Everybody hates their job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    The best part of my time at Santander is being able to write this scathing review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Grupo Santander full-time (more than an year)

    Pros

    My paycheck was the only think to look forward to.

    Cons

    Where do I begin? I'll start by saying that if you are seriously considering a job at this bank, please reconsider. The management is terrible and this starts at the top. Everyone is scared of their boss and their boss is scared of upper management. There is a VERY negative culture. It is both unprofessional and demeaning. Every single employee at the company is micro managed. This isn't limited to just one position but is engrained in the company protocol. My paycheck is the only thing that kept me around for the time I was there. It is a sweatshop and you'd be best served to RUN not walk away from a job offer. There are plenty of other banks to work for. THEY 100% earned their awful glassdoor rating.

    Advice to ManagementAdvice

    Fire the management and start over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Frustrating middle management, tons of micromanagement, and large scale inefficiencies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY

    I have been working at Grupo Santander full-time (more than an year)

    Pros

    A decent bank with decent products but nothing earth shattering. The incentive plan is good once you start hitting 100% of goals. Competitive salary. At the lower levels of the organization there is a meritocracy. I have seen people promoted from within the organization quite a bit

    Cons

    Too many conference calls and reports. Some districts have 3 conference calls a day to discuss daily and future activities and those don't include regional calls to go over lending and investment pipelines. Constant nagging and constant threats. It's a brutally micromanaged commercial bank. I foresee some changes in middle management to get leaner as an organization. The turnover in the company is at insane levels. My job family has a 62% attrition rate...

    Advice to ManagementAdvice

    Morale is very low. Enough with the pestering and threats. We get it. It's up to you to start delivering on your promises

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Too political and inefficient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grupo Santander full-time (more than an year)

    Pros

    They are very generous with pay! Plus if you know the right people you can really go places or get a job in a totally unrelated field.

    Cons

    Very political - it's all about hierarchy and who you know.
    And I've never worked in such a hostile environment as this - it's all about shifting blame, bullying, backstabbing and incompetent. Most people I've worked with feel they are "entitled" to everything and if you say no to them they gang up on you.

    Advice to ManagementAdvice

    Take a hard look at their performances - revenue vs expense and hire competent people who are real "managers" and understand how businesses operate in the real world!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It's Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Range Account Manager in North Richland Hills, TX
    Current Employee - Mid Range Account Manager in North Richland Hills, TX

    I have been working at Grupo Santander full-time (more than 3 years)

    Pros

    Decent pay for non degree holders, good 401k and health care, promote quickly in collections only

    Cons

    A great collector does not make a great manager, the customers can be VERY ignorant about their loans, Be More policy will be company's undoing, coworkers are ignorant and ghetto, promotions to other departments seem raced or sexual preference based, and if you start in collections it is extremely difficult to get out unless you know someone

    Advice to ManagementAdvice

    Get educated, managers should have to have degrees and so should AVP's and higher

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Internship - Grupo Santander

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Miami, FL
    Former Employee - Financial Analyst in Miami, FL

    I worked at Grupo Santander as an intern (less than an year)

    Pros

    Great experience, good networking, and excellent on your resume.

    Cons

    They use their interns, it's basically free labor for them. I was warned about them using their interns, and how people had been with them before and not offered a job, I insisted I would be better than them, but ended up like I was warned. They will promise you a job and ask you constantly if you are really going to stay at the end of the internship, but they wont keep you, it's just so you give your best.

    Advice to ManagementAdvice

    Get organized, follow on your promises.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not Important in North Richland Hills, TX
    Former Employee - Not Important in North Richland Hills, TX

    I worked at Grupo Santander as a contractor (less than an year)

    Pros

    The position did pay very well.

    Cons

    While being trained, every single employee tells you a different way to do the same process. The turnover is astronomical. Never have I seen so many people there one day and gone the next. They are dishonest about everything in trying to protect their interests. The Feds will eventually shut them down.

    Advice to ManagementAdvice

    Get management that did not obtain their degree from University of Phoenix. They are micro-managers and sheep herders. The left hand doesn't know what the right hand is doing and vice versa. Culture and values???? They don't exist.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Sovereign Bank IT Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA

    I have been working at Grupo Santander full-time (more than 8 years)

    Pros

    International experience. Focus and straight forward management.

    Cons

    Balance professional life vs personal life. Lack of clear professional career

    Recommends
    Positive Outlook
    Approves of CEO

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