Guaranty Bank
3.0 of 5 42 reviews
www.guarantybanking.com Milwaukee, WI 1000 to 5000 Employees

Guaranty Bank Reviews

Updated Jun 5, 2014

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3.0 42 reviews

                             

43% Approve of the CEO

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Doug Levy

(14 ratings)

38% of employees recommend this company to a friend
42 Employee Reviews
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    Great coworkers

    Branch Manager (Former Employee)

    ProsThe people I worked with were great and taught me a lot.

    ConsAggressive sales goals, disliked having to sell in a grocery store aisle.

    Advice to Senior ManagementMore focus on keeping current customers/customer service versus new customer acquisition.

    No, I would not recommend this company to a friend

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    Great, until the last year.

    Anonymous Employee (Former Employee)
    Glendale, WI

    ProsThe employees at the corporate headquarters are very friendly and helpful. They're a great group to work with and, in general, senior leadership is friendly and down-to-earth. It makes for an environment that at least seems transparent and gives employees the feel that they understand the challenges facing the organization. They are great about helping employees maintain a work-life balance, and Doug and Jerry really uphold the company values. Employees have the sense that senior leaders have employees' and customers' best interests in mind when making company decisions.

    ConsThe Bank does not see professional development as a priority, which can stagnate one's career. Managers have so many other responsibilities that they do not have time left to appropriately coach and manage their people, which can lead to a disconnect in terms of expectations for results. The company continues to make decisions with a "loss aversion" mentality. They continue down paths where money has already been lost because of the investment, rather than carving out new paths for success.

    Advice to Senior ManagementPlace a higher premium on good people managing and on setting people up for success through coaching and professional development opportunities. Increase dialogue between management and employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Overworked & Underpaid

    Assistant Manager (Former Employee)

    ProsPretty good benefits and discounts

    ConsToo much emphasis on sales & new customer acquisition, not enough on maintaining current, loyal customer base. Conversion to FiS was EXTREMELY rushed & everyone suffered! Customers, retail employees the most! Very poor communication throughout entire process. No contingency planning at all.

    Advice to Senior ManagementFocus on the customers that have stuck with Guaranty Bank through all the changes over the last 3-4 years. Balance between new customer acquisition & current customer base CAN be achieved!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't waste your time

    Personal Banker (Current Employee)

    ProsIf an employee meets all required goals, he/she has the ability to advance quickly.

    ConsSales, Sales, Sales! All this company focuses on is making money. Too many politics and gossip, if you don't get on the right person's good side then you probably won't make it far. Long hours and very boring days. Most of your time is spent in aisles instead of engaging with cudtomers and learning banking procedures. The company has extremely high turnover with customers and employees for a reason! If you are looking to start a career in banking, then go some place else.

    Advice to Senior ManagementShow more respect for your customers and employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great balance family life / work

    Anonymous Employee (Former Employee)
    Milwaukee, WI

    ProsGood balance family life / work
    Ambitious goals, trying to grow
    People interested in doing the right thing

    ConsSometimes erratic direction
    Badly affected by economic downturn
    Little understanding of customers' needs
    Unclear career paths

    Yes, I would recommend this company to a friend

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    Company Currently In Decline

    Branch Manager (Current Employee)

    ProsIf you don't mind sales its a pretty easy job if you can hit your numbers. Bank is only really focused on checking account growth which doesn't seem to be going that well currently but you're not really required to have advanced banking skills that other banks require like lending, investments, and insurance. Its more like a starter company for your banking career. Lots of turnover means lots of promotion opportunities as long as you can avoid leaving yourself.

    ConsCompany has tunnel vision towards checking and checking fee revenue. Corporate and retail have a huge disconnect and almost seem against one another. Communication is horrible and incentives/reporting are not trusted by branch employees so a manager must always manage employee moral.

    Advice to Senior ManagementStream other forms of revenue by offering lending and investment options. Lack of lending and investment products lead to job abandonment by employees who feel there is no longer professional growth for them anymore.

    No, I would not recommend this company to a friend

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    Sinking ship

    Manager (Current Employee)

    ProsDemanding and stressful environment, but you'll lose your fear of sales if you can stand the pressure. This will make your next job much more rewarding.

    ConsTunnel vision. Bank relies on only fee income from overdrafts which is a dying income sector in the industry. It's just a matter of time until the bank is shut down. If they're lucky, another, better managed, institution will buy them just for the distribution.

    Advice to Senior ManagementSeparate the Levy's from the actualy management of the bank. Bring in someone that's actually run a bank before, can diversify income, and build a proper balance sheet.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Coworkers

    Personal Banker (Former Employee)
    Middleton, WI

    ProsVery fun place to work, if you're working with the right people. Training is very laid back, the trainers were easy to get along with.

    ConsUnrealistic goals set for you by corporate. I worked in a slow branch that was expected to open more than 30 accounts in a month. Nearly impossible if Guaranty Bank is for the hard working family and they place a branch in an upscale part of town. You are basically an over glorified teller at this bank as a personal banker. No responsibilities other than calling your branch support to do your work for you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Wonderful place to work.

    Anonymous Employee (Current Employee)

    ProsThis is a great place to work! Great chance for promotions to people who work for them. Great products for the customers to pick from.

    ConsThey are only located in 5 states.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    SALES SALES SALES

    Branch Manager (Former Employee)

    ProsFun people and in a MGR role you pretty much work what you want.

    ConsIt's not about what you know its about who you know when getting promoted. The system is TERRIBLE and all they care about is sales. There is no consistency amongst branches or policies. Everyone does everything so there is no clarity around what your job description really is. Lack of professionalism and salary ranges on lower end compared to other financial institutions. Goals impossible to hit as a Branch Manager.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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