Guaranty Trust Bank

  www.gtbank.com
  www.gtbank.com

Guaranty Trust Bank Reviews

Updated October 8, 2014
Updated October 8, 2014
28 Reviews
3.6
28 Reviews
Rating Trends

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Approve of CEO
Guaranty Trust Bank Managing Director & CEO Segun Agbaje
Segun Agbaje
14 Ratings

Employee Reviews

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  1.  

    Empoyment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Guaranty Trust Bank part-time (more than an year)

    Pros

    Good work environment. Great management and work life balance.

    Cons

    Not very good bonus', very difficult to get time off.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Wothwhile experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Guaranty Trust Bank full-time

    Pros

    This is a nice place to work. The work culture is very employee friendly and management also pay a lot of attention to staff development

    Cons

    The organization needs to resist the pressure of abandoning its employee friendly culture for short term benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guaranty Trust Bank

    Pros

    Yes they tell you they are the best

    Cons

    They always have problem with their internet fund transfer, they don't let customers know about it and it takes days if not weeks to transfer fund from one bank to another.
     Customer service keeps you on hold for a long time

    Advice to ManagementAdvice

    Inform your customers about your consistent internet banking issues instead of keeping quiet about it and making customers having to call and wait a long time for customer service to apologize after giving us the network is down story.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    its the place to be. wouldn't you rather work with us?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Officer in High Point, NC
    Current Employee - Marketing Officer in High Point, NC

    I have been working at Guaranty Trust Bank

    Pros

    team work
    team driven business model
    learning

    Cons

    always under pressure
    work odd hours
    late meetings

    Advice to ManagementAdvice

    need to let staff close early.

    Recommends
  6.  

    Lovely Culture and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Lagos (Nigeria)
    Former Employee - Customer Service Supervisor in Lagos (Nigeria)

    I worked at Guaranty Trust Bank full-time (more than 5 years)

    Pros

    They train staff as world class citizens and compensate very well with salaries. Promotion is highly based on merit because of the guidelines by management.

    Cons

    One major challenge is ensuring that staff are always up to date and knowledgeable in all fields. This is actually achievable because of the information made available to staff on the intranet to keep them updated.

    Advice to ManagementAdvice

    Good job. Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to start a banking career then the earlier you leave the better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Abuja, Federal Capital Territory (Nigeria)
    Former Employee - Relationship Manager in Abuja, Federal Capital Territory (Nigeria)

    I worked at Guaranty Trust Bank full-time (more than 3 years)

    Pros

    Great company to start a banking career especially in Institutional Banking Division. Exposure to work on high level transactions and deal.

    Cons

    human resource policies are faulty. The company does not value human capital as it is more than considered expendable.

    Advice to ManagementAdvice

    Short term profit maximization and the expense of erosion of brand and value proposition to clients. Not a good long term objective.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work where personal development is highly encouraged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Trainnee in Lagos (Nigeria)
    Former Employee - Executive Trainnee in Lagos (Nigeria)

    I worked at Guaranty Trust Bank full-time (more than an year)

    Pros

    Good pay package as well as working with a reputable Nigerian Bank. Lots of staff trainings.

    Cons

    Staff loyalty to senior colleagues is the norm and sometimes a bane to career advancement within the organisation. Senior line managers and colleagues verbally abuse and intimidate junior staff members.

    Advice to ManagementAdvice

    Improve staff working conditions. Management should ensure that strategies and ideas should not only be top-down but also to encourage bottom-up approach too.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Not a very pleasant work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Officer in Lagos (Nigeria)
    Former Employee - Banking Officer in Lagos (Nigeria)

    I worked at Guaranty Trust Bank full-time (more than 5 years)

    Pros

    IT savvy, good e-channels, strong brand built on past excellent managers

    Cons

    Senior managment are very abusive verbally, demotivate & intimidate junior staff, no form of appreciation, encouragement. Brand is gradually turning negative - bad feedback from customers

    Advice to ManagementAdvice

    Need to address how staff are abused verbally!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    One of the fastest growing banks.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guaranty Trust Bank

    Pros

    Probably the best financial institution in Nigeria. Best customer service channels, easy banking, more efficient than the others.

    Cons

    Poor employee remuneration. Poor employee management. Little or no room for employees improvement via training.

    Advice to ManagementAdvice

    Take employee management seriously.

  11.  

    Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guaranty Trust Bank full-time

    Pros

    The Nigerian Bank to work for in Nigeria

    Cons

    You have to be a 'GTBank-Profile' kind of person to fit in properly

    Advice to ManagementAdvice

    More Corporate Governance

    Recommends
    Positive Outlook
    Approves of CEO

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