Guardsmark

  www.guardsmark.com
  www.guardsmark.com

Guardsmark Reviews

Updated November 16, 2014
Updated November 16, 2014
143 Reviews
2.6
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guardsmark Chairman and President Ira A. Lipman
Ira A. Lipman
83 Ratings

Review Highlights

Pros
  • No co-pay health insurance for full-time employees (in 8 reviews)

  • Free Uniforms ( a lot of them were worn by other people, before you (in 7 reviews)


Cons
  • No direct deposit on most accounts/locations (some apparently have it now) (in 13 reviews)

  • The hiring process is ridiculous (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Could be a better place with correct leadership in key positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Austin, TX
    Former Employee - Security Officer in Austin, TX

    I worked at Guardsmark full-time (more than an year)

    Pros

    Not a difficult job. Promotions if you stay long enough, overtime, flexible schedule, great for college.

    Cons

    No pay raises, low pay, paper time sheets, some unprofessional behavior, PTO sucks, working holidays, low morale.

    Advice to ManagementAdvice

    To the management I would say to listen to your employees and show them appreciation. If they are working on holidays thank them for it or if they are telling you about unprofessional behavior don't gloss over it and hope it goes away. Stop showing favoritism and start providing raises. You know better than anyone prices are rising in Austin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Guardsmark would be great if the supervisors were experienced and well trained.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer/Bus Driver in Memphis, TN
    Former Employee - Security Officer/Bus Driver in Memphis, TN

    I worked at Guardsmark full-time (less than an year)

    Pros

    Guardsmark is one of the highest paid and presentable (uniform) security companies in Memphis.

    Cons

    The chain of command was screwed up, Guardsmark recruited/hired some of the most untrained and unprofessional supervisors to be over the security guards

    Advice to ManagementAdvice

    Take the supervisors through more than a weeks worth of training and psychological tests because they need it Pryor to supervising any employee.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's an okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer/Security Guard in San Jose, CA
    Current Employee - Security Officer/Security Guard in San Jose, CA

    I have been working at Guardsmark full-time (more than an year)

    Pros

    Flexible schedule and it's easy to get overtime hours.

    Cons

    Low pay, dead end job.

    Advice to ManagementAdvice

    Google search your company.. You'll see enough advice from your old employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great experience for the new security guard who needs to learn the job from the ground up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in Rochester, NY
    Former Employee - Security Guard in Rochester, NY

    I worked at Guardsmark part-time (more than 3 years)

    Pros

    In my location the training was detailed thorough and consistent. Communication from the Client to the local office was detailed and constructive. While this may vary widely depending on the client, my experience was on the whole positive.

    Cons

    Security is about repetition and consistency in doing your assigned tasks. If you look for ways to keep it fresh and ask for additional training when offered it will improve your outlook. Benefits are minimal. Company culture favors the mature minded individual ('Do The Right Thing' is a company motto) who takes ownership for their tasks will be the happiest.

    Advice to ManagementAdvice

    In service training by shift supervisors would be effective in keeping those working together focused and motivated.

    Recommends
    Neutral Outlook
  6.  

    No Future - Just a body

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Supervisor in Houston, TX
    Former Employee - Security Supervisor in Houston, TX

    I worked at Guardsmark full-time (more than 3 years)

    Pros

    Scheduling helped me get through college. The employees in lower level positions are the funniest and selfless people you'll meet.

    Cons

    No future within company, management intimidated by lower level employees seeking promotion. At my departure company began to lose account and were outbid by new and modern security companies. If you ask security officers about the companies culture dont be surprised if you hear of "racism."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Supervisor in Lemoore, CA
    Former Employee - Site Supervisor in Lemoore, CA

    I worked at Guardsmark full-time (more than an year)

    Pros

    Good culture, decent pay, decent benefits. The company treats you like a human being. They will often back you up in times of trouble.

    Cons

    A little behind on the technology end of things. I would like to see the company allow direct deposit. When I worked there it wasn't allowed at all locations.

    Advice to ManagementAdvice

    Keep supporting your Supervisors, you're doing well.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Just enough to get by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Security Officer in Tucker, GA
    Former Employee - Security Officer in Tucker, GA

    I worked at Guardsmark part-time (less than an year)

    Pros

    Repetitive job duties that are easy to learn after a few days on the job, Good people, limited immediate supervision depending on the worksite, nice uniforms (nicer than most other security companies at least)

    Cons

    low pay, limited raises, antiquated work practices, immediate supervisors are lazy and sometimes unqualified, some unprofessional behavior (depending on the work site)

    Advice to ManagementAdvice

    Being a manager is about managing, not sitting back, talking to people however you feel like, and feeling like you don't have to do any work. Senior management has a hands-off approach where account managers don't care what goes on at the work site as long as it doesn't affect their contract and business relationship.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Ok work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in New York, NY
    Former Employee - Security Guard in New York, NY

    I worked at Guardsmark full-time (more than an year)

    Pros

    Depending on your location great for college students. In dome locations good pay and the clients are terricic. The management team that I worked for where amazing.

    Cons

    At that time no real benefits you had no sick time. Everything is based on what location your hired no set pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Regret

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Independence, OH
    Current Employee - Security Officer in Independence, OH

    I have been working at Guardsmark full-time (more than an year)

    Pros

    works monday through friday weekly

    Cons

    Low pay, no raises in 10 years for my location, understaffed, management is no help

    Advice to ManagementAdvice

    Pay your people what they're worth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not much focus on the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist in Milwaukee, WI
    Former Employee - Human Resources Specialist in Milwaukee, WI

    I worked at Guardsmark full-time (less than an year)

    Pros

    Relationships with some good companies. The structures in place are fairly solid. Some good processes help to speed up things.

    Cons

    Not much support for the operational units. For the most part, upper management deals with the branches in an environment of low trust. There is too much turnover as a result.

    Advice to ManagementAdvice

    Replace the pit bull attitude prevalent amongst higher level managers with one where learning and strategic thinking is the priority.

    Doesn't Recommend
    No opinion of CEO

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