Guardsmark Reviews

Updated October 28, 2014
Updated October 28, 2014
139 Reviews
2.6
139 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guardsmark Chairman and President Ira A. Lipman
Ira A. Lipman
81 Ratings

Review Highlights

Pros
  • No co-pay health insurance for full-time employees (in 8 reviews)

  • Free Uniforms ( a lot of them were worn by other people, before you (in 7 reviews)


Cons
  • No direct deposit on most accounts/locations (some apparently have it now) (in 13 reviews)

  • The hiring process is ridiculous (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's an okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer/Security Guard in San Jose, CA
    Current Employee - Security Officer/Security Guard in San Jose, CA

    I have been working at Guardsmark full-time (more than an year)

    Pros

    Flexible schedule and it's easy to get overtime hours.

    Cons

    Low pay, dead end job.

    Advice to ManagementAdvice

    Google search your company.. You'll see enough advice from your old employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great experience for the new security guard who needs to learn the job from the ground up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in Rochester, NY
    Former Employee - Security Guard in Rochester, NY

    I worked at Guardsmark part-time (more than 3 years)

    Pros

    In my location the training was detailed thorough and consistent. Communication from the Client to the local office was detailed and constructive. While this may vary widely depending on the client, my experience was on the whole positive.

    Cons

    Security is about repetition and consistency in doing your assigned tasks. If you look for ways to keep it fresh and ask for additional training when offered it will improve your outlook. Benefits are minimal. Company culture favors the mature minded individual ('Do The Right Thing' is a company motto) who takes ownership for their tasks will be the happiest.

    Advice to ManagementAdvice

    In service training by shift supervisors would be effective in keeping those working together focused and motivated.

    Recommends
    Neutral Outlook
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Supervisor in Lemoore, CA
    Former Employee - Site Supervisor in Lemoore, CA

    I worked at Guardsmark full-time (more than an year)

    Pros

    Good culture, decent pay, decent benefits. The company treats you like a human being. They will often back you up in times of trouble.

    Cons

    A little behind on the technology end of things. I would like to see the company allow direct deposit. When I worked there it wasn't allowed at all locations.

    Advice to ManagementAdvice

    Keep supporting your Supervisors, you're doing well.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Just enough to get by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Security Officer in Tucker, GA
    Former Employee - Security Officer in Tucker, GA

    I worked at Guardsmark part-time (less than an year)

    Pros

    Repetitive job duties that are easy to learn after a few days on the job, Good people, limited immediate supervision depending on the worksite, nice uniforms (nicer than most other security companies at least)

    Cons

    low pay, limited raises, antiquated work practices, immediate supervisors are lazy and sometimes unqualified, some unprofessional behavior (depending on the work site)

    Advice to ManagementAdvice

    Being a manager is about managing, not sitting back, talking to people however you feel like, and feeling like you don't have to do any work. Senior management has a hands-off approach where account managers don't care what goes on at the work site as long as it doesn't affect their contract and business relationship.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Ok work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in New York, NY
    Former Employee - Security Guard in New York, NY

    I worked at Guardsmark full-time (more than an year)

    Pros

    Depending on your location great for college students. In dome locations good pay and the clients are terricic. The management team that I worked for where amazing.

    Cons

    At that time no real benefits you had no sick time. Everything is based on what location your hired no set pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Not much focus on the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist in Milwaukee, WI
    Former Employee - Human Resources Specialist in Milwaukee, WI

    I worked at Guardsmark full-time (less than an year)

    Pros

    Relationships with some good companies. The structures in place are fairly solid. Some good processes help to speed up things.

    Cons

    Not much support for the operational units. For the most part, upper management deals with the branches in an environment of low trust. There is too much turnover as a result.

    Advice to ManagementAdvice

    Replace the pit bull attitude prevalent amongst higher level managers with one where learning and strategic thinking is the priority.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Stable company but variable accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Guardsmark full-time (more than an year)

    Pros

    The company is pretty successful. There is no need to worry about paychecks bouncing. Additionally the managers and other employees receive a lot of responsibility as soon as they start, so the experience that can be gained is meaningful.

    Cons

    Security is 24 hours a day at most accounts, so you might be working odd hours. The accounts have individual clients that call the shots so positions are not very stable. Clients also don't up their investment each year so if you are assigned to a particular account where the budget for security is firm you won't get a raise even if you are a rock star.

    Advice to ManagementAdvice

    Availability is key. Go to all of your accounts regularly. Be honest with your employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Ehh ... At the client level, just so so ....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Tucker, GA
    Former Employee - Security Officer in Tucker, GA

    I worked at Guardsmark full-time (less than an year)

    Pros

    Guardsmark is a nationwide company, so if you ever want to move to a different state or location, its not very difficult at all. The job responsibilities aren't that difficult, DEPENDING on what site you are assigned to. Uniforms are pretty nice.

    Cons

    You will only be making $10 an hour or so. Managers are set in their ways, and you may be extremely OVER-qualified for the work you are performing. Insurance is expensive.

    Advice to ManagementAdvice

    Instead of sitting back and getting paid to do nothing, actually support your employees. Senior management at the corporate level takes a hands-off approach, unless it's affecting their bottom line.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Continuous monthly training has prepared me to whom am today. An astute security guard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in Concord, CA
    Former Employee - Security Guard in Concord, CA

    I worked at Guardsmark full-time (more than an year)

    Pros

    Gave an opportunity to work at my duty post with little or no supervision and I always produce the needed results

    Cons

    Working with people of different background sometimes may be challenging but since everyone is there to better the needs of Guardsmark, I always listen to criticism, complains, advice

    Advice to ManagementAdvice

    Management is an of getting things done through others. To achieve this, management should always Make themselves feasible to the lower level so that idea of way forward can be shared

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    No team players, everyone is out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer/Security Guard in Phoenix, AZ
    Current Employee - Security Officer/Security Guard in Phoenix, AZ

    I have been working at Guardsmark full-time (more than 5 years)

    Pros

    Its a job, there is not much else to say. Good for students who don't really need the job.

    Cons

    Management is essentially nonexistent.
    Security guards can do just about anything (crash security car into a plane, his an employees car in parking lot, fall asleep on the job) and still not get fired
    Not enough guards so vacation is a struggle.
    Supervisor gets paid way too much for doing less then the guards
    Client takes advantage of guard and uses them to do thing that their employees should be doing.
    Guards are NOT properly trained.
    Forget about regular pay raises, even after YEARS of employment
    Green training sheets are a joke, you are literally forced to lie about being trained.
    Have to do paper DARs(could the be anymore archaic)
    Ira Lipman is a greedy joke. Is it really necessary for him to send an insincere holiday card with his rich family to guards and rub it in their face that he is rolling in the dough because he pays his guards crap?!

    Advice to ManagementAdvice

    Stop keeping guards that are worthless, and treat the good ones better. Stop playing favoritism and letting the client treat the guards like they are their personal servants. Fight to get guards better pay. TAKE COMPLAINTS SERIOUSLY AND DO SOMETHING ABOUT IT!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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