Guidance Software

  www.guidancesoftware.com
  www.guidancesoftware.com

Guidance Software Reviews

Updated November 17, 2014
Updated November 17, 2014
64 Reviews
2.6
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guidance Software President, CEO, and Director Victor Limongelli
Victor Limongelli
41 Ratings

Review Highlights

Pros
  • Great products, smart people, good work ethics, team spirit and good pay (in 6 reviews)

  • good products, good people in the field with the ability to succeed (in 5 reviews)


Cons
  • Much of middle management, much maligned in other reviews, is gone (in 6 reviews)

  • No one should ever have to work in such a toxic environment (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    A company that needs to be publicly recognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Pasadena, CA
    Current Employee - QA Analyst in Pasadena, CA

    I have been working at Guidance Software full-time (more than 5 years)

    Pros

    Great products, smart people, good work ethics, team spirit and good pay.

    Cons

    Lack of standardization, public company, Dev controlled, no one outside of it knows who we are.

    Advice to ManagementAdvice

    Need Better hr department.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    The most dysfunctional company in my 20+ year career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Pasadena, CA
    Current Employee - Marketing in Pasadena, CA

    I have been working at Guidance Software full-time (more than 3 years)

    Pros

    - Their ability to meet payroll (you will get paid while you work here. Your pay check will arrive on time.
        - Free water and coffee everyday
        - Free parking

    Cons

    - Toxic work environment (in several teams).
        - Too much red tape for a small company
        - Radical restructuring and layoffs
        - Several Unqualified people in leadership/managerial positions. The company is run by former attorneys and police officers who don't know how to run a technology company.

    Advice to ManagementAdvice

    You are doing a pretty good job in screwing up the company and its people. If your goal is to run the company to the ground, then you are on track and doing hell of a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    my view on Guidance after 14 month (and ongoing)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at Guidance Software full-time (more than an year)

    Pros

    good products, good people in the field with the ability to succeed
    strong PS organization.
    very broad customer base in the traditional forensic space

    Cons

    management that wants to act international but don't understand business
    lawyer driven company
    a main shareholder with no interest "what is going on in my company"
    internal processes in a 500 people company are more complex than at IBM or HP and slows down business

    Advice to ManagementAdvice

    resign and give space for fresh blood

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Old School Software Company That Went Public But Acts Private

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software (more than an year)

    Pros

    Pasadena is a great location. There some great places to eat nearby and great places to walk to at lunch.

    Cons

    As much as you think you are contributing to the company's success, you are expendable and will not be considered to share in any company success. Your hard work and sweat are for the benefit of a few. Job seekers: don't mistake this for naivete, very few people last at the company more than 1-2 years. They are either let go by a new boss or leave to a competitor. This is not a high-tech environment with perks, positive reinforcement, and mission-based goals. "You don't know anything, you didn't do it right, you are stupid and its your fault." Go ahead - pretend like it will be different for you. You'll see.

    Advice to ManagementAdvice

    The board must do something about executive management for the benefit of shareholders and employees. This has gone on too long. Act like a real board of a public company. This company has made misstep after misstep and the same people are still in place. Look at the attrition rates. Look at the lack of leadership and fear. No wonder why this company hasn't grown.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Off to a great start!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Guidance Software full-time (less than an year)

    Pros

    I'm a new hire, and had a really good on-boarding experience. My laptop, name plate, etc. were ready to go. My manager had training set up for the week with my peers on my new job responsibilities. I'm used to being thrown in and just start working from my prior experiences. Cool employee cafeteria, reasonably priced and employer subsidized food. For breakfast, lunch and coffee, I spend less than $10. Fun Happy Hours, and upcoming Halloween Event.

    Cons

    Organization works in silos too often. Need to work on improving communication across the organization. Stock price isn't great, but lots of stuff in the news currently that should help this market.

    Advice to ManagementAdvice

    Communicate more.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Lacking strong financial outlook. Avoid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software

    Pros

    A good career stepping stone. Some of the personnel are good to work with.

    Cons

    Office culture and politics are poor. Very low level salaries.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Nice perks, way too many levels of management, frequent radical restructuring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Guidance Software full-time (less than an year)

    Pros

    High salary, food and event employee perks, brand new office building, minimal time expectations, hands-on founder/CTO. Admirable willingness to radically alter operational structure.

    Cons

    Very top heavy, many superfluous layers of management. Little to no formal training for new employees. A few bad apples concentrated in the doc department. Surprising lack of interdepartmental coherence. The worst UI imaginable, terrible documentation. Atitude that everything can and will change all the time - not much certainty.

    Advice to ManagementAdvice

    It just takes one to screw in a light bulb.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Look at the stock price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guidance Software full-time (more than 3 years)

    Pros

    EnCase Forensic was the state-of-the art. In the 2007 timeframe. Then, top management tried to break into the legal (eDiscovery) arena.

    Forensics was the strong suit. Anyone wanting to learn about Forensic investigation should consider working here. The Training department is EXCELLENT. Forensic training is usually offered to all R&D personnel. If you come in as QA you certainly should ask for the training.

    I'm not sure that programmers are given the chance for the week-long training class. I attended three tiers of training and never met one of our junior programmers. Customers were paying over $10K to attend.

    Cons

    No career development for young programmers, due to the proprietary language.
    Management decisions took the company in an odd direction. Middle management could survive without knowing the product and what it could do. Just kissing butt to someone above. My boss was clueless about how the software worked, and we were in R&D.
    Due to lack of career development opportunities, I saw my young friends in programming as in a sweatshop environment. There is a trade-off between money and satisfaction.

    Advice to ManagementAdvice

    You won't take advice, so I won't offer any. CEO made his millions taking the company public in 2006.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Could be a great company under a different CEO or a CEO that figures out what it means to lead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Pasadena, CA
    Current Employee - Software Engineer in Pasadena, CA

    I have been working at Guidance Software full-time (more than an year)

    Pros

    They pay at above market rates, they are trying to improve the management structure and working with employees to create a better environment. Most peers are nice people and get along great.

    Cons

    The problem is that there is little to no room for advancement and no real thought given to developing people. It seems like once you are in job, that is where you will be forever, unless someone quits (or dies). Even then, they hire somebody from the outside to fill that position too. This could also be because it is a relatively small company and not a lot of extra people, so its hard to take somebody out of a position for very long. They tend to hire people for a job and expect them to do just that. There has been too much hierarchy and middle management, but that will be changing, or so they say.
    Lots of cubicles, which IMHO are a waste of money. Anybody that has had to work in one will tell you that its demoralizing, unproductive and just plain dumb. So why do companies doe it? Because the facilities guys are trying to stay within budget. Most people don't complain and just suffer through it, which is bad for the employee and employer. Even Facebook acknowledges that they expect a 15% loss in productivity with their "open" office concept, but they are trying to lure the "millenials" (and that is what they want), they have the money to change their minds later.
    The fundamental problem is that everything seems to be done on the basis of what it will cost, i.e. there are no real values other than worrying about the stock price or the bottom line. The CEO is a lawyer and hence tends to have blinders on and looks at one thing at a time in isolation, he is very good at addressing issues, but completely fails to see the big picture.
    Technology is reasonably good, but poor overall architecture and implementation. Things look like they have been cobbled together over time and it does not hang together well. This includes the Intranet. Using SharePoint for everything is a nice concept, but its a lousy implementation (may be that is Microsoft's fault).
    HR is not as good as they could be, but then, not been impressed with any HR dept. so far. HR employees have been mediocre, think HR needs to find better people.

    Advice to ManagementAdvice

    Think about what it is the company is all about and sell that to your employees, customers and the public. Definitely need more hype, heck everyone else is doing it... May be a better PR firm? But it not just for the public, your own employees will appreciate hearing about the good things that happen. Acknowledge the bad and explain what steps are being taken to correct it.

    Trust and take care of your employees, offer them better training, participation in where the company is going and how things are done. Right now it seems that decisions are made by a select few and then foisted on everyone else. Its no way to take advantage of the many, many smart people that work for you. Also people don't feel like they have any control of their destiny, its just a job, until the next one comes along. They don't see the value in their small piece of the puzzle and they don't feel valued.

    Employees will do what is best for them, not what is best for the company under most circumstances. If you offered an employee $1000 vs a better office chair/desk/etc. for $2000, they will pocket the $1000 and spend it the next day. There is no memory of it after a month, nothing in it for the company other than some short term good will. On the other hand if you make the office space more comfortable, they will work better and will want to stay longer (in the short term and the long term). So somebody has to be an adult and figure out what is best for the long run.

    Leadership has been mediocre, there does not appear to be any kind of vision or goal for the company. A reasonable value statement might help, but make sure its not the business-speak that turns smart people off. Something simple and to the point.

    Base decisions on some sort of value that people can relate to, not its cheaper to do x rather than y. It may be cheaper in the short run, but usually not in the long run.

    Lastly, bring people along on decisions, explain it, learn how to build a consensus. If people disagree, listen and reevaluate. Don't fire them because they disagree. Read some books on leadership and what it means.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good product and good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Pasadena, CA
    Former Employee - Software Developer in Pasadena, CA

    I worked at Guidance Software full-time (more than 3 years)

    Pros

    There are interesting engineering problems to solve within the company and its possible to work on many different products. There is a cafeteria on the fifth floor which is discounted for employees and has good food. There are some standing desks although it's not guaranteed that you will get one. The people in the company are very friendly and it's possible to talk directly to customers if you attend the training courses on the second floor. There are whiteboards everywhere which makes collaborating with other people very easy.

    Cons

    Historically there has been a big divide in R&D, but this appears to be changing. There is no option to work from home.

    Advice to ManagementAdvice

    Make the cafeteria free for employees. Free food makes everyone happy.

    Recommends
    Neutral Outlook
    Approves of CEO

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