Guitar Center Reviews

Updated August 30, 2015
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2.7
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Approve of CEO
Guitar Center CEO Darrell Webb
Darrell Webb
66 Ratings

Pros
  • Great discounts on gear and decent health coverage (in 33 reviews)

  • You can buy gear at cost with your employee discount (in 41 reviews)

Cons
  • basically minimum wage as a regular salesman your first year (in 29 reviews)

  • Several Layers of Middle to Upper Management (in 13 reviews)

More Pros and Cons

513 Employee Reviews

Sort: Popular Rating Date
  1. Austerity Measures

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Guitar Center full-time

    Pros

    Great discount. Lax atmosphere. Flexible hours. Jam room. Jam nights. Guitar lessons. Expanding business and opportunity for growth. Great location.

    Cons

    Disorganized review process. Not investing money in employees. Not rewarding hard work and achievement. Not on level with other companies when it comes to salary.

    Advice to Management

    Reward hard work and achievement with pay increases. Don't allow employees to feel that their growth has stagnated. Cost cutting measures should not be imposed on the salaries of good employees. Talent comes at a price and regardless of the company's financial standing, good employees should be valued.


  2. Passive Aggresive Managers. Expensive instruments.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company pays for uniforms. Casual dress code You get to be around music all day. Employee Discount Associates are mostly good people

    Cons

    Management will flatter you, then turn against your sales strategies. Managments sales strategies are driving good customers away. Management has poor people skills. They turn off customers. Corporate GC is worse than the retail store. They overcharge and customers aren't shopping at GC retail anymore. GC has huge sales slumps during slow economic growth. Some of the managers are passive Aggresive losers.

    Advice to Management

    Begin to listen to very talented team members that are industry insiders. Teach pitches but don't force uncomfortable sales styles on good sales people. There isn't a 1800 number for employee relations. There are some employees occasionally that are passive aggresive and nasty. Few, but the one or two needs to correct their behavior with cooperative and dynamic sales staffs. Hours during training do not match agreed upon hours. This needs to be changed.


  3. Corporate World

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Brea, CA
    Former Employee - Management in Brea, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Guitar Center (More than 5 years)

    Pros

    The first time customers and the loyal customers, the co-workers, and the love for music everyone shares. There is never a dull moment at GC.

    Cons

    Corporate shenanigans, new upper management changing the store level management positions. Overworked for the pay. Didn't stay true to its culture and what made GC great when it first began.

    Advice to Management

    A higher bonus for management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. it was okay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in Burbank, CA
    Former Employee - Crew in Burbank, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Guitar Center full-time (More than 8 years)

    Pros

    I liked being around music all the time and the service we provided to customers helped out in obvious ways to them.

    Cons

    hours sucked, only got weekends. but it was still okay... you had to know about all the instruments to get hired which sucked..

    Advice to Management

    give better hours


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Guitar Center part-time (Less than a year)

    Pros

    You get to do what you love and interact with other musicians.

    Cons

    Customers who think that know more than you but don't.


  7. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Medford, OR
    Current Employee - Store Manager in Medford, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guitar Center full-time (More than 5 years)

    Pros

    I don't really want to post something about my current job. It's a god gig, and you make the most of it.

    Cons

    Upper management is a little demanding. Long hours can be required. Can be difficult to find good employees.


  8. Helpful (1)

    Challenging and Rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guitar Center full-time

    Pros

    You get to make a difference in the customer experience. From assorting the most exciting products to providing services and financing to help people be inspired to make music. The company often promotes from within.

    Cons

    Changes within the organizational structure can be demanding of staff and disrupt company culture. Health and retirement benefits are okay but not great.

    Advice to Management

    Continue to make improvements to infrastructure and employee benefits. Consider company culture when making decisions. Lean on core competencies.


  9. Guitar Center Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Albany, NY
    Former Employee - Sales Associate in Albany, NY
    Positive Outlook
    No opinion of CEO

    I worked at Guitar Center (Less than a year)

    Pros

    - Great Employee discount - Helping people pick out the gear they need to make music can be very satisfying, especially if they are just starting out with a new instrument - For musicians, being around musical gear all day can be fun

    Cons

    - Scheduling can fluctuate very drastically from week to week with unsteady hours - As far as retail jobs go, this one asks a lot more of it's employees then others might which can sometimes lead to a feeling of being under compensated. - It seems at times that employees are not valued


  10. Guitar Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clear Lake, TX
    Former Employee - Anonymous Employee in Clear Lake, TX
    Recommends

    I worked at Guitar Center full-time

    Pros

    Great people, work with great gear

    Cons

    Long hours sometimes, but i loved it


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dayton, OH
    Former Employee - Anonymous Employee in Dayton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guitar Center (More than a year)

    Pros

    Fun work environment with cool products and a nice employee discount, great training programs allowing employees to learn and keep up

    Cons

    poor pay scaling, demanding scheduling with complete lack of working with outside events, commissions created hostile environment



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