Guitar Center Reviews

Updated March 27, 2015
417 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Sad state of affairs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center

    Pros

    Can be a fun job. If you have passion for the gear it is a great fit.

    Cons

    Since the takeover the company has lost management who understood the business. The payroll goals put on stores lead to a cheating experience.

    Advice to ManagementAdvice

    The company was on the right path before going public. The people were passionate and experienced. There is a reason the boutiques are now taking back their market share.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Great people, decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Guitar Center full-time

    Pros

    I would say the best part about working here is the amount of really cool people you get to meet. There are tons of talented musicians out there, all with really interesting backgrounds. Another thing is the discount. WHOOO MAN. That thing is sick. Pay just above base cost for almost everything (minus apple and bose).

    Cons

    I'm gonna keep this short, but I think all employees can agree. The new CEO has really changed the company in a matter of a month it seams. The labor has been cut unnecessarily company wide, managers are now calling in, getting written up when they were always GREAT people and managers. An ex-CEO of a sporting goods super company does not belong with what was an amazing music store.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. Every day leaves a more sour taste in my mouth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Employee Discount, Health Benefits, more than a handful of the best people on earth, surrounded by musical gear all day

    Cons

    Unorganized training structure for new employees. At least 40% of staff is to be part time by May 2015, to cut down on labor hours, making it very difficult for most employees to make a living at the miniscule base pay offered. Unfair commission structure for most commission paid managers with extra responsibilities and unpaid tasks. Corporate bureaucracy at its finest.

    Advice to ManagementAdvice

    The front-lines are what spin the wheels of a retail business, especially when that business is the supreme giant in that niche marketshare.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guitar Center

    Pros

    Great discounts, good benefits, good equipment

    Cons

    Horrible Employes, long hours, no life after work

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. Okay for some, terrible for others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ProAudio Sales in Salt Lake City, UT
    Former Employee - ProAudio Sales in Salt Lake City, UT

    I worked at Guitar Center full-time (more than 3 years)

    Pros

    Laid back environment, decent co-workers, and a company that has a well established history with vendors. It will be around for a while and you will always get a check. It is a job that really has potential for those who really want to be in the industry.

    Cons

    Pay is not great starting out. Depending on the location your pay will change (it is a commissionable job after all.) It really doesn't have a lot of prestige, so if excelling in the business world and making it to middle management or above is where you want to be, then there is no real fast track to that end.

    Advice to ManagementAdvice

    Remember that when you hire people who don't know what they're doing, your customer base will be as temporary as your sales staff. Companies that bring in solid minds in the audio/music world will succeed because they will be respected.

    Doesn't Recommend
    Positive Outlook
  7. Product Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Coordinator in Westlake Village, CA
    Current Employee - Product Coordinator in Westlake Village, CA

    I have been working at Guitar Center

    Pros

    I work with some of the most talented people in the industry.

    Cons

    poor communication company wide
    excessive time taken to make time sensitive decisions.
    material deadline dates are more times than not pushed or excessively late

    Advice to ManagementAdvice

    I would like upper management to recognize work performance and compensate accordingly. The company is way too top heavy in regard to the more than comfortable wages - even decent wages remain out of reach for those of us who actually work and make things happen. I really think the company needs to take a serious look at increasing wages to equalize the increased cost of living for everyone.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. A good place to work, but has so much unrealized potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Guitar Center full-time (more than 3 years)

    Pros

    Amazing employee discount on gear.

    Cons

    Short-sighted and dishonest upper management

    Recommends
    Neutral Outlook
  9. Great part-time job for a musician in their early 20s, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chattanooga, TN
    Current Employee - Sales Associate in Chattanooga, TN

    I have been working at Guitar Center part-time (less than a year)

    Pros

    - Awesome people, both co-workers and customers (for the most part)
    - Flexible work hours
    - Discounts on gear
    - Freebies that add up (ex. tons of amazing free software for pro audio sales associates)

    Cons

    - Management is stressed
    - Gear could be in better shape
    - Smaller stores don't have as great of a selection

    Advice to ManagementAdvice

    Respect your employees, raise wages to a living standard

    Recommends
    Negative Outlook
  10. Operations mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Great people to be around, okay pay, fun environment, and plenty of opportunity to move up.

    Cons

    Many changes in processes makes things seem unprofessional.

    Advice to ManagementAdvice

    Get a solid plan and execute it, properly.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Frequent changes - no consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Working in the music instruments industry, casual environment, good managers.

    Cons

    Frequent changes in leadership and direction. New executives have no clue about challenges unique to the industry and run it like a clothing retailer. Unrealistic performance expectations.

    Advice to ManagementAdvice

    Learn the biz and adapt prior experience before trying to be a revolutionary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Guitar Center Photos

Work at Guitar Center? Share Your Experiences

Guitar Center

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.