Guthy-Renker Reviews

Updated August 21, 2015
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2.4
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Seth Radwell and Georg Ritcher
23 Ratings

Pros
  • I met a lot of great people there (in 9 reviews)

  • Good room for growth if you put the time in (in 3 reviews)

Cons
  • Chauvinistic, confused, top-heavy organization, being run by people who are more interested in carving out their kingdoms than creating success (in 4 reviews)

  • Guthy-Renker is ripe with office politics, nepotism, cliques, and personal agendas (in 4 reviews)

More Pros and Cons

81 Employee Reviews

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  1. Good Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in Santa Monica, CA
    Former Employee - Business Development Manager in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guthy-Renker (More than 3 years)

    Pros

    If you want to learn the fundamentals of direct response market, Guthy|Renker is the very best. There are many very smart and experienced employees, and sometimes those who produce the most don't get recognized.

    Cons

    Bureaucracy and politics can sometimes cause a stressful environment. There didn't seem to great cooperation and coordination between departments.


  2. Heartless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The trainers & team mates are great people! Everyone is nice for the most part.

    Cons

    That GR is heartless. If you make a mistake you are out the door. No prior coaching or anything. You mess up - you are done. GR has a lot of money but money doesn't buy you happiness. GR needs to listen to their employees. The morale is horrible in your call centers. You don't pay enough, no benefits, no holiday pay & the majority of the people are afraid to talk to upper management becuz they do not want to get into trouble. Taking calls in a call center is not an easy job to do day after day after day. GR needs to maybe take a few 20 angry customer calls and see how well they handle themselves. I feel for the customers that have complaint boards regarding GR products/service. What customers complain about are true & valid concerns. GR only cares about $$$ & if you get in their way they will mow you down. GR has little to no respect for anyone.

    Advice to Management

    If an employee takes responsibility for his/her actions and is asking to be given a 2nd chance to redeem themselves...take that into consideration. I am sure that the first time you tried to promote your product you were told no but you were given a 2nd chance. Have a heart. Show some compassion.


  3. Helpful (3)

    the world is changing and G|R is rising to the challenge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Santa Monica, CA
    Current Employee - Marketing Coordinator in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guthy-Renker full-time (More than a year)

    Pros

    The company is building new channels in the digital area to accompany the strong TV DR business Investments are being made in many new capabilities but also in new products

    Cons

    The medicine is harsh and much of the middle management is change resistant Bringing in new talents creates conflict and many are standing in the way of change.

    Advice to Management

    Stay the course and build the company of the future. The current business model needs to further evolve.


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  5. Helpful (4)

    Personal / Executive Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Palm Desert, CA
    Former Employee - Executive Assistant in Palm Desert, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Guthy-Renker full-time (More than 10 years)

    Pros

    Great environment, great people, great benefits. G. Renker and B. Guthy were a joy to work with

    Cons

    Brought in too many directors and VP's that caused confusion and discord with the people that were doing the hard work. The new upper management wanted to change something that worked.

    Advice to Management

    Get rid of the top heavy over paid no it all's, go back to your early philosophy. It worked!


  6. Helpful (18)

    Bad choices for senior management jeopardizes great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Guthy-Renker full-time (More than 10 years)

    Pros

    This company employs some of the most terrific people I've ever worked with; smart, creative, dedicated, outstanding work ethic, I could go on but won't. Compensation is OK, benefits are OK, if you're lucky enough to have a terrific immediate supervisor you might kill yourself with 80-hour weeks to meet deadlines, but you'll also have flexibility when personal life needs more attention.

    Cons

    This company suffers from its choices at the top -- from the very top on down. One of the co-presidents was an ineffective CMO, so he was promoted. Others at the top have repeatedly failed in various roles, and so they have been moved sideways, or promoted -- mind you, these are intelligent, great people, but they're just plugged into new roles, qualified and capable there or not....it's a brutal syndrome. Further, they tend to hire new senior people who just don't have the relevant experience or track record of success, but if you look and talk like you know what you're doing, and have a life connection with an owner or someone else at the top, you're in; then, you build your career on the backs of the people below you who know what they're doing, should have been given your job, and are rarely given credit when you take your bows for success. It is demoralizing and brutal.

    Advice to Management

    Management is the problem, so advice to owners is this: please take the blinders off. The people who are running your company are making breathtakingly bad decisions every day. The people below them are incredible -- and so beaten down, discouraged, and holding their breaths to see if they survive the next inevitable layoff that the atmosphere is morgue-like at times.


  7. Helpful (1)

    Alot of changes.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Guthy-Renker full-time

    Pros

    Good pay, summer hours, discounts on products, nice offices.

    Cons

    Decisions made by top management seem to not be well thought out. Employee moral is low.


  8. Helpful (3)

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Beautiful Offices in Santa Monica There is a big attempt to enhance and fix the company culture

    Cons

    Could pay better The hiring process was slow Hard time getting changes through upper management


  9. Helpful (4)

    Dont work for them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At this point the only pro to working under these "gentlemen", and I use that term extremely lightly, is that I dont have to work in fast food.

    Cons

    This list goes on for a while. Pay is garbage. What is expected of the employees is outrageous and they actively encourage their employees to throw each other under the bus so you can get customers off the phone. As one of their employees on one of their many endeavors I can say it feels like they just dont care about anything, employees, products, customers, even the money they make because they spend it in the worst / dumbest possible ways.. Seriously these guys would step over dimes if they thought they could get the the pennies on the other side. They outsource pretty much everything. They are just uncaring and it shows. If you get a chance to work on any of their endeavors do yourself a favor and apply at McDonalds or something else that is more rewarding.

    Advice to Management

    Take a long drive off a short cliff.


  10. Helpful (1)

    Still the leading Direct marketing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guthy-Renker full-time

    Pros

    Great people and products, lots of innovation in new channels

    Cons

    lots of change a fair amount of dysfunction


  11. Helpful (2)

    Low morale and poor leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guthy-Renker full-time

    Pros

    Aside from upper management, people are generally nice meaning folks and it's easy to make friends there. The are trying to make changes but appear more like playing catch up to competitors. Great place to get your feet wet.

    Cons

    Not a good place for creative and technical people. They hire a lot of managers/bosses who know how to talk the talk but lack integrity when it comes to actually walking the walk. Instead, they take credit for the work that was done from the hardworking people who are under them. The low morale has even affected the quality of life for the employees because everyone is unhappy. People are always sick or complaining about back pain and headaches or just catching colds and passing it along to everyone else because they feel like they can't call in sick. There is also a high turnover rate and layoffs every year so everyone is on edge about their jobs, which is based not on your work ethic, but whether you've cozied up to the boss. You have to suck up to the right people in order to get the better projects. Otherwise, enjoy a soul-sucking repetitive 9-to-5 that is mostly spent catching up to the latest technology and design trends instead of exploring actual new channels.

    Advice to Management

    Hire managers/leaders who inspire and empower their employees, not just bosses who micromanage and have an ego to satisfy. Take the time to know your entire staff so that you can also recognize their hard work.

    Guthy-Renker Response

    Jul 17, 2015 – Chief Administrative Officer

    We know we have great people working for and with us. We have their energy and positive intentions and desire to get better. Those are tangible resources we aim to build from. Thank you for your ... More



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