H E B Reviews

Updated March 25, 2015
124 reviews filtered by
  • Houston, TX Area
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4.1
124 Reviews
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H E B Chairman and CEO Charles C. Butt
Charles C. Butt
486 Ratings

124 Employee Reviews

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  1. My first job but definitely hard to beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Stocker in Houston, TX
    Current Employee - Grocery Stocker in Houston, TX

    I have been working at H E B part-time (more than a year)

    Pros

    - Work Environment:
       I love working at HEB. Even though I work in a high volume HEB store (constant work; a lot of customers), I love it because it keeps me busy and energetic.
    - Cleanliness:
       Although this might sound biased, I consider most HEB's (at least all that I have seen) to be cleaner and more welcoming than most grocery stores like Walmart, Kroger, etc.
    - Work:
       I work in the grocery department and although it may be too much work for some, I feel like it has a fair work-weight in order to keep improving as a company. Keeps you active, develops mental sharpness and you interact with customers to a fair minimum.
    - Management:
       Very easy to come forth and talk about anything. Management has always been willing to help their partners. But beware, if you are lazy during working hours and lack honesty and consideration for the store, dont expect them to pretend not to know about it. They will let you know if you are doing wrong and in what areas you can improve.

    - Benefits:
       Awesome healthcare plans for such a cheap monthly cost! Absolutely great!
       401K
       Many other benefits that I cant seem to remember but they are all available to see at their website.

    Cons

    - Professionalism:
       In my department there are 5 employees. If one decides to call in or take a vacation, we are screwed because the managers do not have a backup employee that could work the department efficiently and even when the employees request off days with a decent amount of time before such date, management procrastinates to search for a replacement. Consequences? The whole department will crumble to pieces (figuratively speaking). Lack of products on the shelf, disorganization on the isles, sales drop, etc. The problem does not end there. Sometimes it takes days before the department falls back into place, and believe me, its like going through hell to get the department back in shape especially in a high volume store like the one I work in.

    Advice to ManagementAdvice

    A little more interest in organization is needed. Other than that, I am completely pleased with HEB.

    Recommends
    Positive Outlook
  2. Great place to work if in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checker in Houston, TX
    Current Employee - Checker in Houston, TX

    I have been working at H E B part-time (more than 3 years)

    Pros

    Flexible, Easy, pays good, and fast pace.

    Cons

    Always busy, mad customers, always standing during shift

    Recommends
    Neutral Outlook
  3. Can move on up easily if dedicated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HEB in Houston, TX
    Current Employee - HEB in Houston, TX

    I have been working at H E B full-time (more than 3 years)

    Pros

    Starting pay above 9.50
    Training opportunities
    Discounts
    Perks

    Cons

    Too many people in leadership roles

    Advice to ManagementAdvice

    Have everyone agree to one way of managing the store

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Director in Houston, TX
    Current Employee - Unit Director in Houston, TX

    I have been working at H E B full-time (more than 5 years)

    Pros

    Top pay for managers
    Strong focus on good morale
    good payroll so lots of help

    Cons

    Limited opportunity beyond store manager
    Favoritism is clearly apparent

    Recommends
    Positive Outlook
    Approves of CEO
  6. Valued student employee

    • Comp & Benefits
    • Culture & Values
    Current Employee - HEB Cashier in Katy, TX
    Current Employee - HEB Cashier in Katy, TX

    I have been working at H E B part-time (more than a year)

    Pros

    I worked at HEB over the summer after high school as a cashier and really loved it as a first part-time job. Since I'm away at college, they let me keep my job and just come in to work a handful of times a year while I visit my parents. I have always felt valued as an employee at HEB. The pay is decent for an entry-level Texas job. The customer service department is extremely well organized which is nice. The 10% discount on HEB items is great. So are the weekly free things. The uniform is flexible enough and allows jeans. They have online scheduling requests and shift postings. Breaks are regular and always given.

    Cons

    It's physical labor and can be very exhausting. They structure raises to miss college students. Cashiering and bagging tears up your hands. There are frequently gross meat leaks that you don't have time to clean up. It's extremely fast paced and easy to get behind. You can't really choose how many hours a week you work. You get notified of your schedule for the week on Friday (3 days notice).

    Advice to ManagementAdvice

    Get students in on the raises. Most importantly, focus on the environment and make being environmentally friendly a priority. Recycle. Use less packaging. Focus on eco-bagging to use fewer bags and push reusable bags.
    If you're going to label vegan/vegetarian, make it consistent.
    Eliminate GMOs from your products.
    Expand your natural section beyond supplements.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Work hard get played hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stocker in Houston, TX
    Current Employee - Overnight Stocker in Houston, TX

    I have been working at H E B

    Pros

    Pay is great 14 dollars

    Cons

    Con been working for the company 4years and I'm still part time I get my 40 but it's

    Advice to ManagementAdvice

    Better realiz that its hard to find gud works better check your self

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Good company, but a few bad managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Director in The Woodlands, TX
    Current Employee - Service Director in The Woodlands, TX

    I have been working at H E B full-time (more than 5 years)

    Pros

    The pay is very competitive.

    Cons

    It's retail, so the hours are not good.

    Advice to ManagementAdvice

    Listen to your partners more.

    Recommends
    Neutral Outlook
  9. It has it's pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Manager in Houston, TX
    Current Employee - Bakery Manager in Houston, TX

    I have been working at H E B full-time (more than 8 years)

    Pros

    Great people and great benefits.

    Cons

    Long hours makes it hard to balance work and life.

    Advice to ManagementAdvice

    Listen to partner needs and concerns.

    Recommends
    Positive Outlook
  10. 4 people found this helpful

    Great job for a student

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at H E B part-time (more than 3 years)

    Pros

    I love the flexibility, the pay is decent, unless you plan to move up with the company & the 10% discount is fun especially when the company gives free items.

    Cons

    Too much favortism, the service area (cashier, PLAs, CSA,CSR, etc) turnover rate is high. Managers come & go.

    Advice to ManagementAdvice

    You have held a lower-level position once before please act like it. You are no better than the cashiers, PLAs, CSAs, etc. your title just changed.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Service Manager in Houston, TX
    Former Employee - Assistant Service Manager in Houston, TX

    I worked at H E B part-time (more than 3 years)

    Pros

    plenty of oppourtunity for advancement. allowed 9 occurences each year. weekly pay every Thursday.

    Cons

    It is difficult to receive full-time with this company though

    Recommends
    Positive Outlook
    Approves of CEO

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