H E B Reviews

Updated March 27, 2015
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4.2
674 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
H E B Chairman and CEO Charles C. Butt
Charles C. Butt
66 Ratings

Pros
  • Flexible schedule; department heads work with your school schedule (in 56 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 36 reviews)

Cons
  • Random schedules make it hard to have a work life balance (in 19 reviews)

  • I was hired as a part time employee but always get full time hours (in 22 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Thoroughly enjoyed my experience at HEB - great employer that really cares and appreciates each partner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    Lots of opportunity for advancement if you're seriously considering it. Great benefits and vacation. Guaranteed a raise every year, sometimes even twice a year.

    Cons

    Typical retail things. Working weekends, holidays, early mornings/late nights. HEB is very customer oriented so you pretty much have to always please whomever, no matter if they were right or wrong.

    Advice to ManagementAdvice

    Some department managers definitely play favorites which is something to look for. I've seen a number of people get in trouble for things that others didnt.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Best private company to work for in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cooking Coach in Austin, TX
    Current Employee - Cooking Coach in Austin, TX

    I have been working at H E B

    Pros

    Good with school schedules, work isnt stressful

    Cons

    havent had any yet, great copmany

    Recommends
    Positive Outlook
    Approves of CEO
  3. My first job but definitely hard to beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Stocker in Houston, TX
    Current Employee - Grocery Stocker in Houston, TX

    I have been working at H E B part-time (more than a year)

    Pros

    - Work Environment:
       I love working at HEB. Even though I work in a high volume HEB store (constant work; a lot of customers), I love it because it keeps me busy and energetic.
    - Cleanliness:
       Although this might sound biased, I consider most HEB's (at least all that I have seen) to be cleaner and more welcoming than most grocery stores like Walmart, Kroger, etc.
    - Work:
       I work in the grocery department and although it may be too much work for some, I feel like it has a fair work-weight in order to keep improving as a company. Keeps you active, develops mental sharpness and you interact with customers to a fair minimum.
    - Management:
       Very easy to come forth and talk about anything. Management has always been willing to help their partners. But beware, if you are lazy during working hours and lack honesty and consideration for the store, dont expect them to pretend not to know about it. They will let you know if you are doing wrong and in what areas you can improve.

    - Benefits:
       Awesome healthcare plans for such a cheap monthly cost! Absolutely great!
       401K
       Many other benefits that I cant seem to remember but they are all available to see at their website.

    Cons

    - Professionalism:
       In my department there are 5 employees. If one decides to call in or take a vacation, we are screwed because the managers do not have a backup employee that could work the department efficiently and even when the employees request off days with a decent amount of time before such date, management procrastinates to search for a replacement. Consequences? The whole department will crumble to pieces (figuratively speaking). Lack of products on the shelf, disorganization on the isles, sales drop, etc. The problem does not end there. Sometimes it takes days before the department falls back into place, and believe me, its like going through hell to get the department back in shape especially in a high volume store like the one I work in.

    Advice to ManagementAdvice

    A little more interest in organization is needed. Other than that, I am completely pleased with HEB.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful

    Great place for people from all walks of life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Austin, TX
    Former Employee - Cashier in Austin, TX

    I worked at H E B part-time (more than a year)

    Pros

    -Competitive Pay
    -Great management leaders that actually care
    -Opportunities to move up if you felt you were capable of doing more.
    -Empowered employees to do whatever it took to make customers happy.
    -Did well on staying up to date with equipment

    Cons

    -Some departments had too much oversight. 4 different managers could be calling conflicting decisions if they didn't communicate. Made things awkward.
    -When I was there, all the new hires got the same pay grade as the guys who had been there for 2 years. Was pretty demoralizing.

    Advice to ManagementAdvice

    I think you guys do a fine job with the way the company is run. I would just encourage you to know that not everyone who tries for a promotion deserves it. Good employees (not me), have left because someone terrible got promoted and made the workplace unbearable. I suppose that happens everywhere though.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Logistics Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    Excellent company to work for, cares for its partners

    Cons

    It's not what you know......it's WHO you know that determines your fate in any professional progressional growth.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    HEB is not only the "Best Place to Shop." It's also the Best Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HEB Cashier
    Current Employee - HEB Cashier

    I have been working at H E B part-time (more than a year)

    Pros

    Awesome benefits, upper management is always willing to listen to your comments/concerns, etc., and every time you train in a new department you get a nice raise.

    Cons

    There are not too many down-sides to working with HEB. Perhaps the outside work in all different weather scenarios if you begin as a central checkout [bagger]. Other than that it's really up to the individual to be positive or negative shout their work experience.

    Advice to ManagementAdvice

    Open-door policy is really great, however, it would be nice if upper-management made more of an effort to get to know their employees (especially those looking to stay long-term with the company).

    Recommends
    Positive Outlook
    Approves of CEO
  8. Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    It is a very stable environment.

    Cons

    We don't get paid enough.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Great company, ridiculously strict.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Service in Sienna Plantation, TX
    Current Employee - Deli Service in Sienna Plantation, TX

    I have been working at H E B

    Pros

    Great pay & benefits, great people & great work environment.

    Cons

    Ridiculously easy to find yourself in a bond without even meaning to.

    Advice to ManagementAdvice

    Realize that people do make mistakes.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HEB Cashier
    Current Employee - HEB Cashier

    I have been working at H E B

    Pros

    Good working environment. Good managers.

    Cons

    Lack of full time positions

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great place to work if in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checker in Houston, TX
    Current Employee - Checker in Houston, TX

    I have been working at H E B part-time (more than 3 years)

    Pros

    Flexible, Easy, pays good, and fast pace.

    Cons

    Always busy, mad customers, always standing during shift

    Recommends
    Neutral Outlook

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