H E B Reviews

These reviews contributed towards 2014's Best Places to Work recognition. See ratings and reviews for all time.
1,000 Reviews
3.9
1,000 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H E B Chairman and CEO Charles C. Butt
Charles C. Butt
66 Ratings

Review Highlights

Pros
  • Flexible schedule; department heads work with your school schedule (in 52 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 32 reviews)


Cons
  • Random schedules make it hard to have a work life balance (in 18 reviews)

  • I was hired as a part time employee but always get full time hours (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bagger at H E B, makes a great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bagger in San Antonio, TX
    Former Employee - Bagger in San Antonio, TX

    I worked at H E B as a contractor (less than an year)

    Pros

    Easiest work on earth, does not take long to learn the system, no prior work experience needed. If the store is not busy then the workplace environment is laid back.

    Cons

    Working as a bagger at H E B is the easiest work around which can make work dull and boring.The bagger position is at the bottom of the hierarchy in H E B's employment force.

    Advice to ManagementAdvice

    Continue to be encouraging toward staff. Jump in the grocer line to help with customers if traffic is causing line congestion.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was pretty ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Showtime Partner in College Station, TX
    Former Employee - Showtime Partner in College Station, TX

    I worked at H E B part-time (more than an year)

    Pros

    They do their best to treat you right.

    Cons

    Not flexible when it comes to shifts and time management.

    Advice to ManagementAdvice

    NA

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Supervisor
    Current Employee - Produce Supervisor

    I have been working at H E B full-time (more than an year)

    Pros

    The pay is competitive and the raises are good.
    For the most part my coworkers are friendly.
    The 20% discount is a plus, also there's employee discounts through cell phone providers, theme parks, hotels, rental cars, gym memberships, etc.
    Employee appreciation week is pretty cool!
    The scheduling is fairly flexible.
    Once a month bonuses for all employees are neat!

    Cons

    There is a good amount of favoritism, it has a much stronger pull on promotions than work ethic does.
    There's an annual employee survey that asks what employees like about their jobs and what they don't like, the store I work at had over 60% of the employees say they were generally unhappy with their jobs and gave specific issues/frustrations but nothing has been done (over 6 months ago) to resolve these concerns.
    Leadership is constantly focused on things that aren't getting done yet never recognizes the things that are getting done.
    As Whole Foods gets bigger they're constantly looking at ways to cut ANY dollar they can, the labor budgets have decreased drastically which in turn leads to unfair work loads, a constant sense of panic, and team morale drastically declining.
    Fear based leadership and constant micro managing.
    Employee accountability is non existent.

    Advice to ManagementAdvice

    Listen to your employees we're the ones working so you can keep your job, if you would take the time to resolve employee frustrations the morale of the store would go up along with productivity AND sales. Treat employees with respect, talking down to people and constant finger pointing is only going to get you backlash. Team member HAPPINESS and excellence is one of your core values, prove it. Treat employees equally and fairly, with labor budgets being as tight as they are every person on the team has to carry their own weight or it falls on someone else, hold employees accountable that aren't pulling their weight all they're doing is sponging off of the gain sharing that the employees that DO work should be getting.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    After working at HEB for a year and a half, I can honestly say HEB is a quality company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at H E B part-time (more than an year)

    Pros

    Unlike many large companies HEB offers fairly competitive pay; cashiers start off at $9/hour with pay raises up to $.50/hour, dependent on your performance every 6 months. Charles Butt is an excellent man to work for!

    Cons

    Honestly, working as a cashier at HEB does not come with many Cons. Yeah, occasionally you get 'that customer' who is having a bad day but I don't let it bother me. My advice to anyone looking to apply as a checker (cashier), or CSA (bagger), is make sure you can come into work everyday with a good attitude because your customers will respond accordingly. Personally I have my regulars that I have built relationships with that will wait in my line even though other registers have no wait, which can mean more work for me but those customer are always in a good mood and are always welcome in my line.

    Advice to ManagementAdvice

    Depending on store leadership promotions may be based on popularity instead of merit. I take my work very seriously but I almost quit when a young employee (<20yrs old) who should have been fired was promoted into a management position over me. My customer service stats are the highest in my store but she was promoted because of her connections with my store director.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Associate in Kingwood, TX
    Current Employee - Deli Associate in Kingwood, TX

    I have been working at H E B full-time (less than an year)

    Pros

    Great pay and benefits. Flexible with scheduling

    Cons

    Lazy co workers. Management favors certain employees

    Advice to ManagementAdvice

    Pick better people for positions. Stop hiring lazy people!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Easy job for what you make.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    Great pay. Awesome co-workers and managers.

    Cons

    There were some bad co-workers that didn't work, but due to HEB's policy it makes it IMPOSSIBLE to let them go.

    Advice to ManagementAdvice

    Don't play favorites, and give out fair raises.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easy and good co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    Very flexible scheduling around school. Great Pay and awesome co-workers

    Cons

    I haven't been there long enough to see if there are cons but so far I haven't seen any!

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
  9.  

    Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HEB Cashier in Humble, TX
    Current Employee - HEB Cashier in Humble, TX

    I have been working at H E B part-time (more than an year)

    Pros

    competitive pay, you can work many departments to gain tore knowledge

    Cons

    working on holidays, work life balance

  10.  

    Awesome workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Checker in Kyle, TX
    Former Employee - Checker in Kyle, TX

    I worked at H E B part-time (less than an year)

    Pros

    Awesome partners and managers, closes to home, advancement opportunities.

    Cons

    No stable shifts, and part-time

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was a fun, busy grocery store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Showtime Representative in Houston, TX
    Current Employee - Showtime Representative in Houston, TX

    I have been working at H E B full-time (more than an year)

    Pros

    HEB is a growing company with many friendly staff and people of all backgrounds engaged in diligent efforts. The products make it a good store, the down-home atmosphere makes it a hospitable environment.

    Cons

    Do not connect to HEB on facebook. It is only used to fuel managerial gossip and provides no networking benefit to you.

    Advice to ManagementAdvice

    Be more compassionate talking to people who buy less when they have complaints. When you give customers lemons they are not going to make lemonade. They are going to complain about the quality of the lemons.

    Recommends
    Neutral Outlook
    No opinion of CEO

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