H E B

www.heb.com

H E B Reviews

Updated January 22, 2015
Updated January 22, 2015
650 Reviews
4.1
650 Reviews
Rating Trends

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H E B Chairman and CEO Charles C. Butt
Charles C. Butt
439 Ratings

Review Highlights

Pros
  • Flexible schedule; department heads work with your school schedule (in 56 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 36 reviews)


Cons
  • Random schedules make it hard to have a work life balance (in 19 reviews)

  • I was hired as a part time employee but always get full time hours (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    the benefits, the pay and the partner share is great coworkers are awesome too!

    Cons

    the store director was horrible. total micro manager that thought he was to good to help in anything because he was a general manager

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in College Station, TX
    Former Employee - Cashier in College Station, TX

    I worked at H E B part-time (more than 3 years)

    Pros

    Take care of their employees. Provide flexible schedule and competitive hourly pay.

    Cons

    there were really no cons

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Valued student employee

    • Comp & Benefits
    • Culture & Values
    Current Employee - HEB Cashier in Katy, TX
    Current Employee - HEB Cashier in Katy, TX

    I have been working at H E B part-time (more than an year)

    Pros

    I worked at HEB over the summer after high school as a cashier and really loved it as a first part-time job. Since I'm away at college, they let me keep my job and just come in to work a handful of times a year while I visit my parents. I have always felt valued as an employee at HEB. The pay is decent for an entry-level Texas job. The customer service department is extremely well organized which is nice. The 10% discount on HEB items is great. So are the weekly free things. The uniform is flexible enough and allows jeans. They have online scheduling requests and shift postings. Breaks are regular and always given.

    Cons

    It's physical labor and can be very exhausting. They structure raises to miss college students. Cashiering and bagging tears up your hands. There are frequently gross meat leaks that you don't have time to clean up. It's extremely fast paced and easy to get behind. You can't really choose how many hours a week you work. You get notified of your schedule for the week on Friday (3 days notice).

    Advice to ManagementAdvice

    Get students in on the raises. Most importantly, focus on the environment and make being environmentally friendly a priority. Recycle. Use less packaging. Focus on eco-bagging to use fewer bags and push reusable bags.
    If you're going to label vegan/vegetarian, make it consistent.
    Eliminate GMOs from your products.
    Expand your natural section beyond supplements.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    store director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    great working environment to grow

    Cons

    work life balance more consistency

    Recommends
    Positive Outlook
  6.  

    it's a fun and friendly place to work. you meet new people all the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Rio Grande City, TX
    Current Employee - Front End Cashier in Rio Grande City, TX

    I have been working at H E B part-time (less than an year)

    Pros

    Pay, many employees to interact with, flexible schedules.

    Cons

    sometimes you don't get enough hours

    Advice to ManagementAdvice

    keep up the awesome work

    Recommends
    Positive Outlook
  7.  

    Best Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Austin, TX
    Former Employee - Administrative Assistant in Austin, TX

    I worked at H E B full-time (more than 3 years)

    Pros

    - Flexibility
    - Company Growth
    - Positive Environment
    - Benefits

    Cons

    It is next to impossible to move up into higher leadership without a degree. I really wish that such an innovated company would still list a college degree as a preferred qualification to move up in the company.

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H E B

    Pros

    Good products, selection, prices , good people

    Cons

    Big store not all too much cons

    Advice to ManagementAdvice

    Non

  9.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Austin, TX
    Current Employee - Certified Pharmacy Technician in Austin, TX

    I have been working at H E B part-time (more than an year)

    Pros

    Very flexible schedules and hours, friendly staff and management.

    Cons

    Sometimes can be very busy.

    Recommends
    Positive Outlook
  10.  

    Incredible first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Checker in Killeen, TX
    Former Employee - Checker in Killeen, TX

    I worked at H E B part-time (less than an year)

    Pros

    -Can be very fun if you have a positive attitude and enjoy talking with customers and co-workers
    -Depending on management encountered, can be very flexible with other commitments/situations
    -Training is done well and if you ask questions and pay attention, you'll get the hang of things quickly

    Overall, this was my first job and it was great. I would still be working there right now if I didn't relocate to a new area that HEB does not operate in. Many days were enjoyable and fun and my co-workers and supervisors made it even better. The culture of my store was fairly laid-back except during peak hours and busy days. Everyone understood that was the time to get down to business and work to make sure our customers got what they wanted and were satisfied throughout. Outside of the regular job, HEB had many events that you could volunteer for and they were great from what I personally experienced and what I heard from others. If anyone is considering them, I would say go for it and see how it works out for you.

    Cons

    -Can be stressful during busy days (pay day, major holiday, special events)
    -Some customers are not in the best of moods and can slow down your workflow

    Most of my time spent working at HEB, I had a great time. Any bad experiences were not due to my co-workers or supervisors, but due to customers that did not have much patience or understanding of the situation. However, co-workers and supervisors quickly came for support in those cases once I realized I needed it and the customer was taken care of.

    Advice to ManagementAdvice

    Keep hiring and promoting managers that take care of their employees. Every manager I had was flexible with me when situations arose and willing to work with me when I needed help meeting and exceeding standards. This definitely put me at ease and allowed me to focus on doing my job to the best of my ability.

    Recommends
    Positive Outlook
  11.  

    This company is really great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    This company has excellent opportunities. They serve the best and freshest food of any grocer around. The career advancement is really good to go from low level to management job. Great place to work.

    Cons

    Sometime the hours can be a bit challenging. When I started out I had to work early Saturday's, but that is understandable because they have to run on the weekend. Sometimes I wish we had longer breaks

    Advice to ManagementAdvice

    Consider longer breaks

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