H E B

  www.heb.com
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H E B Reviews

Updated August 18, 2014
Updated August 18, 2014
488 Reviews

4.0
488 Reviews
Rating Trends

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H E B Chairman and CEO Charles C. Butt
Charles C. Butt
349 Ratings

Review Highlights

Pros
  • Flexible schedule, managers are generally nice, great work environment (in 42 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 32 reviews)


Cons
  • as with all retail jobs, there is poor work-life balance, chaotic scheduling (in 16 reviews)

  • Can become full-time as positions open up, or as department budget constraints allow (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  San Antonio, TX
    Current Employee - Sales Manager in San Antonio, TX

    Pros

    Fantastic community and partner oriented company to work for. Benefits are top notch. Absolutely no complaints or regrets.

    Cons

    Zero. No regrets. No complaints. I just wish that my first 20 years in the workforce were as fantastic as the last 2 here.

    Advice to ManagementAdvice

    A tremendous amount of recognition is given to hourly partners with little to nothing to mid-range exempt partners. A little more recognition would go a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    Pros

    The salary and benefits are the best in San Antonio and most companies in Texas.

    Cons

    Do have some favoritism issue, like most companies.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    Pros

    probably one of the highest paying companies in the industry for upper management.

    Cons

    corporate can blind to the talent they have in their stores especially in the Central Market division. The longer you work for them, the less likely you will be promoted.

    Advice to ManagementAdvice

    STOP going outside of your company and hiring for management. There is so much talent not to mention loyal partners working for you. Wake up and give these people an opportunity to show you what they can do.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Was a very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Virgin, UT
    Former Employee - Customer Service Representative in Virgin, UT

    Pros

    Very good benefits, leadership positions were always available. Salary could be increased at anytime.

    Cons

    Flexibility isn't the greatest. Felt that they were over hiring. You have to know the people at the top if you want a management position.

    Advice to ManagementAdvice

    Hire less employees and reorganize the schedule.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    HEB is the best private corporation to work for, through their dedication to partners, benefits, and family based values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    Pros

    They have an incredible 401k plan, THE BEST Benefits package, vacation time, they can help you do anything(save money, buy a car, buy a house, get healthy, too many to list!), and they help others like the wounded warriors, united way , and the local community. HEB makes you feel like family by treating you as a person and not a just an ID number, and that means job security.HEB policy for partners (employees) is in place so that a union is not needed, the partners are assured they will be respected, treated equally and fairly.

    Cons

    HEB policy can be a double edged sword through its difficulty in holding all partners accountable due to capacity allocations, how long they have worked for the company, and human resources. This creates an uneven work load to partners whom are healthy, part time, or just very hard working partners.

    Advice to ManagementAdvice

    Human resources needs to work closer with store level managers and observations into their day to day tasks, partner relations, and balance of work/life.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    outstanding company that is pro employee, pro community, and a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director  in  Houston, TX
    Current Employee - Store Director in Houston, TX

    Pros

    Great benefits, allows for latitude, and embraces diversity.

    Cons

    Distances can often be a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to gain customer service experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Central Checkout Specialist  in  San Antonio, TX
    Current Employee - Central Checkout Specialist in San Antonio, TX

    Pros

    They are very flexible with your schedule, especially during school. The jobs are not extremely rigorous and most things tat you do you will do everyday that you work. There isn't anything out of the ordinary thrown at you.

    Cons

    Although this is a great place to gain experience, their pay is not competitive with other companies. You start pretty low as a checker at $9.00 or even low as a Customer Service Assistant at $7.50.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Amazing experience working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Austin, TX
    Former Employee - Cashier in Austin, TX

    Pros

    This company is one of the few that genuinely cares for it's employees. I actually enjoyed going to work. They are very understanding when it comes to your work schedule, which makes it the perfect place for students to work. I was going to college while I worked here, and many of the people I worked with were in high school or college. So many good vibes being put off here that you really enjoy interacting with customers.

    Cons

    Of course, there are those customers who just HAVE to be difficult but that's just the nature of customer service. If you're nice to them, the majority of them will be nice right back. That is no fault of the company itself. I honestly can't think of anything wrong with this company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    grate storer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Stalker  in  San Antonio, TX
    Current Employee - Night Stalker in San Antonio, TX

    Pros

    helpful people grate store good benefits grate career opportunities senior management is vary good and helpful and willing to help you with your opportunities to advance your career and help us make it the best place to work.

    Cons

    most of the senior management in a short time of being at a new storer try and learn all the names and faces and until they get to know you they some times call you by the wrong name.

    Advice to ManagementAdvice

    not at this time.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great Place to start working as a teen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work-life balance
    Making life-long friends
    Flexible schedule

    Cons

    Managers can sometimes be a pain, but overall it's a good company... Difficult to move up if you're not a "good ole' boy"

    Recommends
    Neutral Outlook
    Approves of CEO

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