H&M

  www.hm.com
  www.hm.com

H&M Reviews

Updated December 16, 2014
Updated December 16, 2014
662 Reviews
3.4
662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
274 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work you can move up fast if you are fast and know your stuff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time in New York, NY
    Current Employee - Sales Advisor - Full Time in New York, NY

    I have been working at H&M

    Pros

    Pretty good pay compared to minimum wage in New York. Hard work definitely pays off you can move up fast if you are willing to put in the time and hard work. Pretty decent discount depending on where you work in the city many celebrity visitors. Good benefits if you are lucky enough to make full time.

    Cons

    Long hours, overnights, messy customers to clean up after. Have to make full time in order to receive benefits. Make sure you're ready to kiss butt or become besties with management in order to move up. I was snagged a position because I was disliked.

    Advice to ManagementAdvice

    Stop playing favorites when it comes to talent and promotions. Smh shame on you!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great exposure to talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    Great pay, vacation allocation, amazing benefits, fast pace

    Cons

    Upper management does not really care for their employees and have unrealistic goals

    Advice to ManagementAdvice

    Don't forget about the little people, treat your team as such too

  3.  

    I learned a lot from my co workers, and leaders. I'm just ready for a new chapter!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time in New York, NY
    Current Employee - Sales Advisor - Full Time in New York, NY

    I have been working at H&M full-time (more than 3 years)

    Pros

    We are all one team, and we are like a family. Its always fun working with my co workers.

    Cons

    I got to comfortable being here, and wasn't motivated to leave.

    Advice to ManagementAdvice

    Be more humble.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company, typical retail environment, really depends where you work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor in San Jose, CA
    Former Employee - Department Supervisor in San Jose, CA

    I worked at H&M full-time (more than 3 years)

    Pros

    H&M is a great company to work for if you're a sales advisor or a supervisor/manager. It's typical retail company in the the main work you do as sales (clean, fold clothes, work registers, fitting room, customer service, clean, clean, clean). As a Sales Advisor the pay is GREAT. Other retail companies pay minimum wage and don't give lots of hours, but H&M pays well and gives lots of hours.

    Cons

    Customers can be the rudest, filthiest, and obnoxious people I have ever met. It's "high end" fashion for low prices so you'll get the Nordstom's crowd who expect the best service and can be snobby and you'll get the ROSS, TJ MAXX crowd who tear the store apart. Depending which store you're at you'll get out at 10-1030pm on weekdays or 1030-11pm on weekends.

    Advice to ManagementAdvice

    District team needs to get it together. Lots of district management give lots of criticism, but never work in the stores or actually see the problems.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Pros

    Benefits, growth opportunities, job security, great fashion

    Cons

    extremely high workload, questionable work/life balance,

    Advice to ManagementAdvice

    Do you want high SPH or fantastic customer service? You can't have both. Consider a healthier SPH for better garment care and customer service

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It Was An Ok Job For Your First

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at H&M

    Pros

    Salary, Meet New People, 1 Hour Lunch Break, Great Staff

    Cons

    Management, Hours, Not Enough Employees

    Advice to ManagementAdvice

    Be More Reasonable

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Great Company with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at H&M full-time (more than 3 years)

    Pros

    Great Company
    Great Benefits
    Love the atmosphere
    Fashion forward
    Technology savvy

    Cons

    Hours sucks, the way that the GM does the time schedule is really messed up. One day I work 7pm-4am and then the next day they expect me to come in for 10am. How in the world can I do that when it takes me about an 90 mins to get home.

    Advice to ManagementAdvice

    Communicate with your employees

    Recommends
    Positive Outlook
  9.  

    Great for a retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    opportunity for growth is ever present
    Compensation, wellness and vacation is above average

    Cons

    I can't think of any worth writing

    Recommends
    Positive Outlook
  10.  

    HEY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Los Angeles, CA
    Former Employee - Intern in Los Angeles, CA

    I worked at H&M as an intern (less than an year)

    Pros

    Very friendly, helpful, and always willing to ask questions.

    Cons

    What ever is online, is completely different that what is in stores.

    Advice to ManagementAdvice

    Maybe be willing to offer more assistance finding sizes.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    of course the discount is awesome and you get some amazing travel opportunities with supporting. H&M has a friendly work environment.

    Cons

    I really don't have any cons to express about the company. If there are any cons that I have they are not worth mentioning on here. Just simple expected bumps in the road when it comes to working in retail.

    Advice to ManagementAdvice

    prepare you districts for the massive growth we are expecting. a lack of management not only stresses out the overhead but also the sales advisors!

    Recommends
    Positive Outlook
    Approves of CEO

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