H&M Reviews

Updated April 15, 2015
784 reviews filtered by
  • Any Location
  • Any Job Title
3.6
784 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
326 Ratings

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)

Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. great place to work while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor in Detroit, MI
    Former Employee - Part-time Sales Advisor in Detroit, MI

    I worked at H&M part-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They do promote from within. Treat you like more than a number. Work around school schedule.

    Cons

    sometimes 5 hours a week...sometimes 25 hours a week (hours divided equally for the most part to each person) . Rarely more for part time employees. Pay is on the low side and a lot is expected of you.

    Advice to Management

    if you are only working your employees 5 hours a week something is wrong.

  2. Visual merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in New York, NY
    Current Employee - Visual Merchandiser in New York, NY

    I have been working at H&M

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of recognition, good pay, benefits, 4 weeks paid vacation, great teamwork.

    Cons

    Never enough coverage for such a big store. Unrealistic expectations. Unqualified individuals working as managers.

    Advice to Management

    The company needs be more generous and realistic with payroll hours. There is never enough coverage to maintain a visually appealing store with such a small amount of staff during business hours.

  3. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Retail Sales Associate in Phillipsburg, NJ
    Former Employee - Retail Sales Associate in Phillipsburg, NJ

    I worked at H&M part-time (more than a year)

    Pros

    Great staff, very friendly, good employee discounts and pay well above minimum wage

    Cons

    Not enough open hours to be able to continue working here

    Advice to Management

    Be realistic when hiring employees about hour availability

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at H&M full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, benefits, and development in a diverse, environmentally concious company.

    Cons

    Culture is not for everyone; rapid expansion and constant change can be exhausting!

  6. FT SALES ADVISOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time in Miami, FL
    Current Employee - Sales Advisor - Full Time in Miami, FL

    I have been working at H&M full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company. Great employee benefits. Somewhat flexible hours. A company that focuses on growth. Great pay. Traveling. Easy store transfers.

    I first started with the company in Washington D.C. and I got promoted into management. I had to step back down in order to continue school, which could be a con. I went to school in another state and the transfer was fairly easy. I'm in my 3rd year with the company and I just recently started to dislike it which I think is a good thing. It really depends on the management wether you're going to enjoy working for a particular store. H&M has such good benefits that it's hard to leave. You get insurance, vacations, holiday pay, your birthday is considered a holiday, and wellness. I take 2 vacations a year.

    Cons

    Management may or may not know how to do their job well. Can get overworked. Management can be inconsistent. You may have to do the work of two associates by yourself. Management is always changing do to growth or being incapable to run the store. CUSTOMERS! but that depends on your location. Some days I feel like walking out. Feel under appreciated sometimes. Co-workers call out a lot which means double the work for you. Since co-workers are calling out that means they are getting fired which results in no coverage on the floor. So, the floor can be left empty for hours and then when you do make it to the floor from bring stuck on register or on the fitting room, you're bombarded with a billion questions by customers.

    Advice to Management

    Follow the company values and always be innovative so we can continually have constant improvement. Having the same issues for an entire year is unacceptable.

  7. Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Daily challenges, allows creativity, great company to work for, fun environment

    Cons

    Favoritism is common within management

    Advice to Management

    Global overview and realistic perceptions of people will create a stronger team

  8. Helpful (1)

    Strong morals and supportive of their entire team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Denver, CO
    Former Employee - Sales Advisor in Denver, CO

    I worked at H&M part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, benefits, paid time off.

    Cons

    Can be chaotic, but if you thrive in that environment this is the place to be. You will never be bored.

    Advice to Management

    More opportunities on the sales floor...not just cash wrap and fitting rooms.

  9. Helpful (1)

    Work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great values and benefits. Fun environment

    Cons

    Long hours. Tiring. Very fast past and can get overwelming at times if not enough staff.

    Advice to Management

    Better communication everyone on the same page

  10. Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in New York, NY
    Former Employee - Sales Advisor in New York, NY

    I worked at H&M part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Employee discount, SOME Nice People

    Cons

    Hours are inconsistent, some managers are donkeys

    Advice to Management

    Be nicer to your team. You don't have the right to be rude

  11. I love the company, they treat the employees well and are very close to one another.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the company, they treat the employees well and are very close to one another.

    Cons

    The store is very small so if you call out its a big deal because they don't have many people to come in and fill your spot

Work at H&M? Share Your Experiences

H&M

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.