H&M Reviews

Updated August 27, 2015
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3.6
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Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
451 Ratings

Pros
  • I think that working at H&m gives you room to grow (in 68 reviews)

  • They have great benefits as well (in 43 reviews)

Cons
  • If you were a district manager at your company they would tell you you're only good enough to be a store manager at H&M (in 62 reviews)

  • Work-life balance does not exist (in 12 reviews)

More Pros and Cons

1,090 Employee Reviews

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  1. Part Time Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook

    I worked at H&M part-time (Less than a year)

    Pros

    Paid birthday, high salary, great staff to work with and a nice 25% discount! Managers really want you to succeed and grow.

    Cons

    A lot of shoplifters at the store i worked at. This caused a lot of delays in processing and doing daily tasks.


  2. sales advisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at H&M part-time

    Pros

    nice atmosphere, good people, great discount

    Cons

    district team have unrealistic goals to what is "perfect customer service"


  3. Overall Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Job at hand, is a fairly easy one. You get slightly more pay compared to other retail jobs and you get a 25% discount all merchandise in the store.

    Cons

    Being part time sucks. The hours could be low because the management is stingy on saving money (hours)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. department manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Los Angeles, CA
    Former Employee - Department Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 5 years)

    Pros

    great benefits and growth opportunities

    Cons

    store managers and district managers are very shady and have favorites, lots of gossiping

    Advice to Management

    District manager in 842 needs to stop playing favorites and treat all managers equal


  6. VM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at H&M full-time

    Pros

    Great benefits and pay. internal growth opportunities

    Cons

    High task volume, never down time (To actually a pro but not always appreciated by everyone) Work environment has a lot to do with who the store manager is...

    Advice to Management

    Get COR back into every store to free up store mgr and dep. mgr, currently store managers have to spend to much time in the office.


  7. Pretty Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M part-time

    Pros

    Great retail store to start and pays better than most other stores.

    Cons

    Depending where you work at the teamwork and communication will lack. As will your development in moving up to management or visual.

    Advice to Management

    Don't stall on your employees development.


  8. A fast paced, highly integrated work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Lawrenceville, NJ
    Current Employee - Part-time Sales Advisor in Lawrenceville, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    The pay and benefits are just the tip of the iceberg. The opportunities for growth and development are not only vast, but are strongly encouraged. Overall, a great retail career option.

    Cons

    Any job working with the general public on a large scale, is often hectic and stressful, however, with the right team, one does tend to flourish.


  9. Best retail company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Cleveland, OH
    Current Employee - Sales Advisor in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing values, pay, work environment & employees. Encourages Employee growth within the company

    Cons

    All employees have to get bag checked before leaving for the day

    Advice to Management

    Keep up the good work


  10. Best retail store to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Braintree, MA
    Current Employee - Part-time Sales Advisor in Braintree, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Great pay, co-workers, supervisors, hours, fast-paced environment, atmosphere, amazing team work, % 25 discount, benefits, never boring, etc.

    Cons

    Understaffed. The store is almost always busy. More people would help a lot.

    Advice to Management

    Schedule more people, it's a busy store.


  11. Helpful (4)

    Best retail company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Chicago, IL
    Current Employee - Sales Advisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    - Fast-paced - Easy to move up - Easy to transfer stores if moving - Great pay - Great benefits - Make a lot of life-long friends

    Cons

    - Everything that comes with a retail setting: rude and messy customers, the occasional crappy manager, inconsistent hours, usually working all holidays, etc.

    Advice to Management

    Keep treating your employees well. To district: if many people come forward with multiple complaints about certain manager(s), maybe actually look into the issue instead of ignoring it.



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