H&M Reviews

Updated September 30, 2014
Updated September 30, 2014
599 Reviews
3.5
599 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
250 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 62 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 40 reviews)


Cons
  • Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store (in 57 reviews)

  • It is a fast paced environment which means long hours on your feet (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great pay i love it

    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at H&M part-time for more than a year

    Pros

    people are friendly, the pay was good. the coworkers are the reason why i enjoyed the job more

    Cons

    The customers were rude and demanding,

  2.  

    Loved

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Orlando, FL
    Former Employee - Retail Sales Associate in Orlando, FL

    I worked at H&M full-time for more than a year

    Pros

    Great pay, Awesome clothes

    Cons

    sometime the customers are rude

    Advice to ManagementAdvice

    n/a

    Recommends
    Approves of CEO
  3.  

    Department Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor  in  Las Vegas, NV
    Current Employee - Department Supervisor in Las Vegas, NV

    I have been working at H&M full-time for more than 3 years

    Pros

    Great Flexibility, amazing Sales Advisors, Benefits can't be beat.

    Cons

    Alot of times we(management) and district don't celebrate our success all we focus on are our failures and opportunities

    Advice to ManagementAdvice

    Really build up your team. We are super loyal but we like to know we are doing a good job

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fast-paced, good for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at H&M part-time for less than a year

    Pros

    Good customer service experienece/retail
    Relaxed policies
    Encourages individualism
    Great starting pay
    Pays garment workers fair wages

    Cons

    Disorganized
    Not enough employees on the floor
    Not a lot of hours unless full time

    Advice to ManagementAdvice

    Be more consistent and organized

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time  in  Phila, PA
    Current Employee - Sales Advisor - Full Time in Phila, PA

    I have been working at H&M full-time for more than a year

    Pros

    Given a lot of opportunity to grow within the company.

    Cons

    Too much is going on at one time which can be frustrating

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Very efficient workplace, pays great, everyday is different but manageable if you know what you're doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor  in  New York, NY
    Current Employee - Part-time Sales Advisor in New York, NY

    I have been working at H&M part-time for less than a year

    Pros

    Really fun, friendly coworkers, 25% discount, good benefits

    Cons

    clocking in a minute late is still considered late so lateness is a serious thing! please be sure to be responsible and on time and try your best to come to work a little earlier (by like 5-10 minutes) so you have time to clock yourself without rushing, it can get stressful on weekends to close and clean the store so prepare for that

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fast-paced and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor  in  Phoenix, AZ
    Current Employee - Sales Advisor in Phoenix, AZ

    I have been working at H&M full-time for more than a year

    Pros

    Great benefits, lots of vacation time (you accrue more the longer you work there), awesome pay, always something different to do.

    Cons

    It's always really busy (at my store at least), customers are always messy.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Fast pace..fast growth company with many opportunities for promoting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at H&M full-time for more than 5 years

    Pros

    You create your future..values based feedback

    Cons

    So little time to develop people

    Advice to ManagementAdvice

    Work life balance creates loyalty and trust

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Ups and downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Pros

    Great company culture, very open-minded but still professional. Bigger stores feel more like a family. Smaller stores are pretty blah. Pay is good especially when you are promoted, and they really push for employees to move up within the company.

    Cons

    Regular retail issues, unruly customers. Sometimes scheduling is off but nothing that can't be rectified once you're straight forward.

    Recommends
  11.  

    It's good to work in this company, but the salary is not decent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time  in  New York, NY
    Current Employee - Sales Advisor - Full Time in New York, NY

    I have been working at H&M full-time for more than 5 years

    Pros

    Flexible schedule and great environment to work. Great benefits!

    Cons

    The company needs to work more on the salary because there are people with 7 years or more who have a lot of experience and skills and still get paid $10.00 or $12.00 an hour. The company has to work with every store by training and enhancing the staff from sales associate to managers.

    Advice to ManagementAdvice

    More communication with the staff, more respect, fair salary to everyone and please stop the favoritism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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