H&M Reviews

Pros

I felt that I was paid a great wage and the managers allowed me to express my creativity in the store. The people I worked with were a great team.

Cons

I did not like the replacement manager at the end. She did not know who to manage.

Pros

Benefits
Birthday is PTO
Supporting other stores around the country
Work goes by fast
Open about wearing anything you want
No drug screening / As long as it isn't in the work place policy

Cons

Overworked for pay
Management team is broken up into cliques and often hang out with other employees outside of work.
Regional is overly anal about small details such as shelves being spaced perfectly to h&m guidelines
Processing shipments in the morning
Management butted heads constantly on functions and usually would not give the chance for one to finish a task given by the opening or mid manager.

Advice to Senior Management

Keep it professional

Pros

Working at H&M is fun and you are constantly active, which I LOVE. Customers are of the younger generations. You get to have as many tattoos/peircings you'd like, which is great. Very close knit team... you all know about one another. Like a little family.

Cons

They (atleast mine) became very mad over me requesting a day off, or calling in sick. Rarely ever happened. But when it did, it wasn't understood at all. I mean, when you've got either food poisoning or the flu, you can't just go into work unless they're okay with you running to the bathroom every ten minutes. They didn't seem to understand that. They almost over-encourage "different" people, so you feel like a total odd ball if you don't look or act "different." They hire these people to the point that they aren't really looking for good employees... they just want to "look good." I wish they had an employee site as well... if I didn't work to be able to see my schedule, I'd have to physically drive 45 minutes to check it, or call somebody and hope they can stop what they're doing to be able to tell you days/times you're working.

Advice to Senior Management

Be more understanding of your employees... Treat them all equally. Hire people who will actually dedicate themselves to customer service, and treat every customer special. It's hard in retail, but you can also hire the right people who adore serving the general public.

Pros

They work around your schedule with no questions asked! They are also very helpful with their training and are very paitent.

Cons

I believe there are no cons at working at h&m. Other than there is little room for growth. You really have to work hard for growth.

Advice to Senior Management

Great starting out company to work for. Very open to dress code that allows personal self expression. I do like The ethics of H&M.

Pros

Brilliant company, great product range. Well-established worldwide and a very popular brand. Great clothes for very affordable prices, very cool! Varied tasks, offered manageable hours for students which was very helpful to me.

Cons

It depends on where you work particularly, but where I worked I was not very happy with the management as they intimidated me and made me feel uncomfortable. It can get very very busy on the shop floor on Saturdays and tidying the shop by the end of the day was a nightmare, sometimes we had to stay long after our shifts were supposed to end.

Advice to Senior Management

Be more organised, try to be a bit friendlier and be more understanding.

Pros

Good discount
Promote from within
Benefits
Vacation pay
Sick days
Great starting pay

Cons

Favoritism, poor communication between management and staff, supervisors are treated like crap and never involved in major decisions, nothing is ever good enough, horrible with giving feedback, won't offer to help you unless you ask, feels like they're waiting for you to make a mistakes, double standards, all managers do is complain and take it out on sales advisors, horrible customer service.

Advice to Senior Management

Treat others with respect, keep the good workers on board, promote driven and positive staff, get rid of the drama queens, better communication, praise for good work, act as a role model, ask questions instead of assuming, don't scare away your employees who want to grow with the company and make them feel like you're against them. The CEO has no idea this is going on in stores and needs to get involved.

Pros

Pay is good, Store level staff are fun, Company is growing fast in US, good vacation allowance

Cons

Poor growth opportunities unless at low store level, Ridiculously long hours re-doing the same things over and over again because District/Regional management can't communicate between themselves. Very poor Work Life Balance, Poor benefits despite being brainwashed by corporate info saying otherwise (most people working for H&M have this as thier first job, or have worked for similar "fashion" retailer), Too much Corporate BS and brainwashing messaging...

Advice to Senior Management

Try to think outside of your own world and see what the employee is dealing with. Communicate. Follow through on the values and don't change them for certain people or for your own ends

Pros

-cheap discount
-nice customer
-cool clothers but the fabric is pretty cheap

Cons

-manager doesnt do their job
-stressful
-long work hours
-everyday is same
-very tiring sore legs standing for hours
-co-workers are totally unmotivated

Advice to Senior Management

better workers needed

Pros

good pay, good discount, the people are good to work with, the clothes are cheap and fashion forward, birthday paid day off

Cons

the management expects too much from it's employees, asks you to do an amount of work that seems impossible when there aren't enough employees available

Advice to Senior Management

get on the floor and out of the office and maybe everything will be done

Pros

retail experience, meeting new people

Cons

rude co-workers, low pay, lack of respect from the manager

Advice to Senior Management

stop being so mean and angry all the time