H&M Reviews

Updated August 27, 2015
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
40 Ratings

Pros
  • I think that working at H&m gives you room to grow (in 68 reviews)

  • They have great benefits as well (in 43 reviews)

Cons
  • If you were a district manager at your company they would tell you you're only good enough to be a store manager at H&M (in 62 reviews)

  • Work-life balance does not exist (in 12 reviews)

More Pros and Cons

130 Employee Reviews

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  1. Working at H&M

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Tucson, AZ
    Current Employee - Sales Advisor in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company offers competitive pay and benefits.

    Cons

    There are limited growth opportunities in Az

    Advice to Management

    Managers need to consider the right people for promotions and not base it on length of time worked with the company.


  2. Decent Mall Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Ann Arbor, MI
    Current Employee - Department Supervisor in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at H&M full-time (Less than a year)

    Pros

    Good hourly pay and vacation plan

    Cons

    Hours, overnights, truck processing routines can tax your energy and the requirements are unrealistic when you process truck. Also favoritism in scheduling and you won't actually get your full time hours.

    Advice to Management

    Hire and promise realistically. Don't hire someone for a fulltime job and then keep them at part-time hours. Also take workplace complaints seriously.


  3. Kinda sucked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Brooklyn, NY
    Former Employee - Sales Advisor in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (Less than a year)

    Pros

    The pay isn't terrible and the 20 percent discount isn't too shabby either, and if you're full time you get benefits

    Cons

    The job requires a lot of work for that amount of pay, and perhaps it was just my store but the other associates are rude and the managers are petty and have terrible attitudes

    Advice to Management

    Grow up


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  5. Helpful (2)

    Dept. supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    25% discount, but that's really about it. Maybe the 24 hour hold policy.

    Cons

    Management, district teams have very poor communication with stores and amungst themselves, promotion and growth can take years to accomplish due to the negligent store managers and district team members, FORCED TRANSFERS, the one time that the entire U.S. Didn't get paid for almost 5 days after pay day.

    Advice to Management

    Do your jobs. Communicate better.


  6. Great company but can run into some awful people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Washington, DC
    Former Employee - Department Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M (More than 3 years)

    Pros

    Excellent salary, benefits, company culture.

    Cons

    Favoritism, backstabbing, and lack of faith in long time employees with proven rapport. Unethical relationships leads to devastating consequences.

    Advice to Management

    Allow feedback from store level management, be careful who you trust, and be careful who you promote. Be especially wary of relationships between district loss prevention and store level employees. The people you entrust to protect the company's assets should not be carrying on relationships with store or department managers.


  7. We believe in some.......

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North East, PA
    Current Employee - Anonymous Employee in North East, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 8 years)

    Pros

    The health benefits other than dental are great.......especially for expecting woman. Also its nice that to see a specialist you dont have to jump through hoops.

    Cons

    1 Communication lack of it, 2 Promotions with in are biased or happen too fast 3 Several HR violations go un- heard 4 Inappropriate relationships 5 Stressful

    Advice to Management

    Communication is key in good business. Stop treating the hard workers like disposable trash. End inappropriate behaviors with in the workplace. If you actually follow the values of the company it would be a amazing place to work like it used to be.


  8. dishonest speak from bothside of their mouths

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at H&M full-time (More than 5 years)

    Pros

    the European side of this company works to the standards that you expect from a global company that wants to do right in a difficult time and age. sadly the USA senior management do not work this way and are in it for themselves.

    Cons

    has a desire to be something unique by "wanting" to inspire it employees but in reality all it wants is for you to in chaos for what looks like decent pay until you notice you are doing the work of two people at least. cares too much about its bottom line and cares little for its people

    Advice to Management

    try being decent and understand what its really like to work in one of your store for more than the token days during the year. If H&M does care ? show it and not by cheap tag lines or untruthful recruiting add campaigns


  9. Helpful (1)

    Used to be a Great Place to Work - But No Longer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at H&M full-time (More than 10 years)

    Pros

    The benefits and PTO remain excellent

    Cons

    This used to be a great company to work for with lots of growth opportunities but that has changed in the last couple years. Now results don't matter, it is all about fitting the cookie cutter personality that the company is looking for in order to get promoted. There is no understanding of how having the same person and leadership style in every position is not a good thing but just narrows the world view so that a lot of potential and problems get missed. The district level people also have so many stores that they have lost touch with what it's like to work in a store and have to do their jobs over the phone and in meetings where as they used to be in the store coaching and developing people.

    Advice to Management

    Start to actually live the values you profess to base the company on and try to make it a Great Place to Work in reality not just for a survey!


  10. Helpful (1)

    store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great prices and good discount

    Cons

    No district support you have to travel a lot not enough payroll to keep the store looking good.

    Advice to Management

    be prepared for the stress of management


  11. sales advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at H&M part-time

    Pros

    Great pieces at a low price and employee discount

    Cons

    Really unprofessional staff starting with the management team. Unorganized and no regard for the well being of employees



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