H&M Reviews

Updated August 30, 2014
Updated August 30, 2014
571 Reviews

3.4
571 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
243 Ratings

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part (in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 37 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M (in 53 reviews)

  • It is a fast paced environment which means long hours on your feet (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Really fun and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Manager  in  Miami, FL
    Current Employee - Floor Manager in Miami, FL

    I have been working at H&M part-time for more than a year

    Pros

    Great Work environment and excellent staff

    Cons

    Pay is very basic and does not provide benefits

    Advice to ManagementAdvice

    Raise pay

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Loved It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M part-time for more than a year

    Pros

    The Best company I've ever worked for promotes from within and there arealways opportunities for advancement

    Cons

    managers aren't always on the same page with one another

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    jkhkj

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    money, people, stable, reliabe, growth

    Cons

    hardwork, long hours, crazy ppl, pay, location

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  5.  

    I loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Geneva, IL
    Former Employee - Sales Advisor in Geneva, IL

    I worked at H&M part-time for more than a year

    Pros

    The family atmosphere, first dibs on cool clothes, the 25% was awesome! We would get free food when we met goal.

    Cons

    The long hours. The 1-10 shift is the devil lol. Sometimes we didn't have a store manager but when we did they were super strict and didn't make work easy. Also I think we should have had a 5 min grace period before we clock in. Because sometimes the managers could do it but the regular sales advisors couldn't. And they will doc you for being 1 min late. If they want to. It depends on the sup that day.

    Advice to ManagementAdvice

    Change the attendance policy or make a grace period. That's Why H&M turnover rate is so high because on attendance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at H&M full-time for more than a year

    Pros

    Many opportunities are available, and you get to meet a variety of people with vibrant personalities. Also: employee discounts!

    Cons

    Not AS flexible a schedule as I needed, and I had to miss out on a lot of things in university that could have benefited me. I had to put work first - have to pay the bills somehow.

    Advice to ManagementAdvice

    Please, be more flexible with scheduling!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    H&M is everything a college student looks for in a job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor  in  Tempe, AZ
    Current Employee - Part-time Sales Advisor in Tempe, AZ

    I have been working at H&M part-time for more than 3 years

    Pros

    H&M pay is more than reasonable for what it is. H&M more than a job, it seemed like a family. They value every single one of their employees and they want you to succeed with them. You get many opportunities to grow with them. Most store managers started as part time sales advisors. How crazy is that?

    Cons

    Customers can sometimes be very demanding of you and it may be overwhelming when trying to accomplish one of the many fun tasks management has assigned for you.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    cool job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at H&M part-time for less than a year

    Pros

    friends i made were cool, checks were good

    Cons

    not enough people on the clock workload gets heavy

    Advice to ManagementAdvice

    hire more people !

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good company, but don't get your hopes up for stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Sales Advisor  in  Upper Darby, PA
    Current Employee - PT Sales Advisor in Upper Darby, PA

    I have been working at H&M part-time for more than a year

    Pros

    Good starting pay for a clothing retail store, with possibility of bonuses every month.
    There is a lot of opportunity to advance or relocate but it definitely depends on how supportive your management team is and how much they care.

    Cons

    Hours can be cut dramatically depending on how your store is performing sales-wise. This is mainly a huge con for part timers. Full time employees are guaranteed 32 hours. PTs are not guaranteed any in bad circumstances.
    There is a lot of favoritism and hypocrisy that can take place. Management likes to say it is up to us as far as how our development goes, but if they don't care it simply will not happen.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    great for college student

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    set hours, no on call shifts

    Cons

    not much of a social life

  11.  

    It was Ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  New York, NY
    Former Employee - Sales Advisor in New York, NY

    I worked at H&M part-time for less than a year

    Pros

    This company has a great business model that starts at the top and trickles down to the bottom. All retail employees start at the same level and then you have the opportunity to prove yourself and work upwards. Pay was decent.

    Cons

    I was working at a new store with a lot of younger people who were JUST starting off in retail. A lot of immaturity from the employees and those trying to "prove" themselves. Too many managers with conflicting ways of wanting to do things. Felt like I was in a circus many times.

    Recommends
    Positive Outlook
    No opinion of CEO

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