H&M Reviews

Updated March 27, 2015
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Employee Reviews

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  1. Typical Cashier Experience with Added Confusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Washington, DC
    Former Employee - Sales Associate in Washington, DC

    I worked at H&M full-time (less than a year)

    Pros

    - medical benefits for entry level position
    - high starting pay
    - loose dress code (management request that you dress stylishly and trendy)

    Cons

    - no training. Every couple of hours, your task changes from working in the backroom tagging new items, to cashier, to dressing room assistant. There's no organization or schedule so figuring out where you are needed when is very frustrating.
    - work schedule changes without notice. Check daily what hours you are scheduled to work because shifts will be cut and added without any comment to you.
    - no respect if you inconvenience management. I requested a day off in advance and when the incorrect day was taken off my schedule, I spoke to management and was told I was lying. Miscommunication and errors occur, but it's very demeaning to be told you are lying.

    Advice to ManagementAdvice

    -more emphasis on training new hires.
    -clear communication needed between everyone on the sales floor

    Doesn't Recommend
    Positive Outlook
  2. 1 person found this helpful

    Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Boston, MA
    Current Employee - Part-time Sales Advisor in Boston, MA

    I have been working at H&M part-time (less than a year)

    Pros

    Great benefits, Great pay, Never a dull day at work, Have guest designer sometimes which is very fun and make work very interesting.

    Cons

    Customers can be rude at times. Have to try not to spend all of your checks at work. Cleaning sale sections can be such a hassle. Store is usually a complete mess after customers shop

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great job for seasonal and part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at H&M part-time (less than a year)

    Pros

    Good break times, friendly management, definitely room for growth.

    Cons

    If you're a student, it can be difficult working all day and not getting home until a little after 10.
    Have to be proactive about reminding managers about your break times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Very successful retail with a lot of opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in New York, NY
    Current Employee - Part-time Sales Advisor in New York, NY

    I have been working at H&M part-time (less than a year)

    Pros

    Better pay than most of the retail stores, great benefits, employee discount

    Cons

    Very fast paced and hectic, long hours standing

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Schaumburg, IL
    Current Employee - Part-time Sales Advisor in Schaumburg, IL

    I have been working at H&M part-time (less than a year)

    Pros

    The staff is great, you get paid above min wage, always have different responsibilities so it's never dull, and easy to move up.

    Cons

    Closing the kids section can be time consuming..

    Advice to ManagementAdvice

    None, they were great!

    Recommends
    Positive Outlook
  7. More negatives than positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in North Wales, PA
    Current Employee - Sales Associate in North Wales, PA

    I have been working at H&M

    Pros

    The company does value it's employees. Only promotes from within.

    Cons

    They do not hire full time. You need to earn your way up which takes AT LEAST 5+ years just to be a full time employee. More work than employees. They start you off hire than minimum wage but you're expected to do a lot more than typical retail jobs. Hours are horrible. I went many weeks with only 2 days on the schedule.

    Advice to ManagementAdvice

    They need to be fair when scheduling employees. Many employees needed to get a second job because they hardly gotten hours

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. F/T Sales Advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor - Full Time in Sanford, FL
    Former Employee - Sales Advisor - Full Time in Sanford, FL

    I worked at H&M full-time (less than a year)

    Pros

    Great company to work for

    Cons

    at my particular location, management expected too much from the sales advisors

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Great for the just shut up and take it types

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Chicago, IL
    Former Employee - Customer Service Agent in Chicago, IL

    I worked at H&M

    Pros

    you wont have to do much work and if youre the type to value friendship over work than youll fit in perfectly

    Cons

    everything else from policies and procedures to management

    Advice to ManagementAdvice

    go back to managing stores and leave customer service to the pros

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in New York, NY
    Current Employee - Visual Merchandiser in New York, NY

    I have been working at H&M full-time (more than 5 years)

    Pros

    The people. The energy. The ownership

    Cons

    Work life balance. Communication lacking at times. Lack of logical decisions at times

    Advice to ManagementAdvice

    Work life balance needed

    Recommends
    Positive Outlook
  11. Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Advisor in New York, NY
    Current Employee - Part Time Sales Advisor in New York, NY

    I have been working at H&M

    Pros

    Pay was good, discount was okay

    Cons

    Expect too much, managers think you are superman/woman.

    Advice to ManagementAdvice

    Need to be organized, stop favoritism, interact with employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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