H&M

  www.hm.com
  www.hm.com

H&M Reviews in San Jose, CA

Updated December 15, 2014
Updated December 15, 2014
660 Reviews
3.4
660 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
274 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company, typical retail environment, really depends where you work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor in San Jose, CA
    Former Employee - Department Supervisor in San Jose, CA

    I worked at H&M full-time (more than 3 years)

    Pros

    H&M is a great company to work for if you're a sales advisor or a supervisor/manager. It's typical retail company in the the main work you do as sales (clean, fold clothes, work registers, fitting room, customer service, clean, clean, clean). As a Sales Advisor the pay is GREAT. Other retail companies pay minimum wage and don't give lots of hours, but H&M pays well and gives lots of hours.

    Cons

    Customers can be the rudest, filthiest, and obnoxious people I have ever met. It's "high end" fashion for low prices so you'll get the Nordstom's crowd who expect the best service and can be snobby and you'll get the ROSS, TJ MAXX crowd who tear the store apart. Depending which store you're at you'll get out at 10-1030pm on weekdays or 1030-11pm on weekends.

    Advice to ManagementAdvice

    District team needs to get it together. Lots of district management give lots of criticism, but never work in the stores or actually see the problems.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Visual merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in San Jose, CA
    Current Employee - Visual Merchandiser in San Jose, CA

    I have been working at H&M full-time (more than 5 years)

    Pros

    Good pay/benefits. Fashion forward. Open minded.

    Cons

    Under staffed due to opening too many stores too close together.

    Doesn't Recommend
    Negative Outlook
  3.  

    Retail is retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in San Jose, CA
    Current Employee - Visual Merchandiser in San Jose, CA

    I have been working at H&M full-time (more than 5 years)

    Pros

    Decent pay for retail and promotions are common

    Cons

    With that, comes the chaos of clothing piles everywhere. Management needs to be attentive.

    Advice to ManagementAdvice

    Management should could keep an open mind of how tough their workers work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    The people were nice, but there was no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at H&M part-time (less than an year)

    Pros

    The people are great, the discounts are awesome, and there were always a lot of hours to work.

    Cons

    VERY strict on timeliness (my previous job had a grace period, didn't know this one didn't until it was too late).

    Advice to ManagementAdvice

    You guys gotta ease up and give EVERYone a chance to shine. Don't pick favorites.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Better of the retails

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in San Jose, CA
    Current Employee - Department Supervisor in San Jose, CA

    I have been working at H&M full-time (more than 3 years)

    Pros

    Growth potential, since H&M is always opening new stores around the country (and world). Better than most salary versus comparable retailers (like Forever 21) plus they offer health benefits.

    Sometimes there would be bonuses with giftcards, and special employee discounts.

    Cons

    For the most part, full-time staff must have open availability, as in your schedule will change every week. Most weekends you will work, and your shift could be anywhere from 6am-3pm to 2pm-11pm. Very difficult to have work/life balance with this schedule, even though you are technically scheduled for 40 hours a week.

    Recommends
    Positive Outlook
    Approves of CEO

Work at H&M? Share Your Experiences

H&M

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.