H&R Block Reviews

Updated July 2, 2015
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4.5
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H&R Block President & CEO William C. Cobb
William C. Cobb
2 Ratings

Pros
  • you are able to make a flexible schedule (in 58 reviews)

  • Some people I worked with have been preparing taxes for 10-20 years with H&R Block (in 54 reviews)

Cons
  • They simply were giving us false hopes so that we would not look for new jobs until the tax season is over (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Pros and Cons

5 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Great company with lots of support from co-workers and company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Milwaukee, WI
    Current Employee - Office Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Has the best tax knowledge classes in the tax industry. Leading company

    Cons

    Prior clients need more valuing over new clients.

    Advice to Management

    Hire CSP for all hours every day. Hire marketing person per office or a group of offices so taxpros can concentrate on the taxes and the clients.


  2. Not to shabby for a seasonal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Milwaukee, WI
    Former Employee - Office Manager in Milwaukee, WI
    Recommends
    Neutral Outlook

    I worked at H&R Block part-time (More than 10 years)

    Pros

    The people I worked with were amazing. I had senior tax advisors in my office that were there for over 25 years! The district employees were more than willing to help out with anything I needed and aid in teaching the newer tax pros anything and everything.

    Cons

    Communication and some favoritism was an issue. There was also a high turnover of District Managers making it difficult to know what standards were being set.

    Advice to Management

    Screen your DMs better. Check in to make sure that they are legit and are not isolating employees.


  3. Great Customer Service and Excellent work opportunities...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Advisor in Milwaukee, WI
    Current Employee - Tax Advisor in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 8 years)

    Pros

    Great Learning Opportunities Excellent Wages Great Bonuses

    Cons

    Sometimes during the lull in tax season....it gets slow. But its a great time to catch up on classes.


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  5. Not many job opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Professional in Milwaukee, WI
    Former Employee - Customer Service Professional in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    The feeling of being around alot of people.

    Cons

    Great skills of customer service

    Advice to Management

    Need more job opportunities available.


  6. Helpful (2)

    The work is always varied and interesting and the work environment is very pleasant.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist II in Milwaukee, WI
    Current Employee - Tax Specialist II in Milwaukee, WI
    Recommends
    No opinion of CEO

    Pros

    Flexible hours, ability to expand knowledge every year through courses offered during the off-season, rewarding to help people with their taxes, collegial and friendly office environment

    Cons

    The pay is low. Few opportunities for year-round employment. Occasionally there can be clients that are difficult to deal with. Can be stressful during peak.

    Advice to Management

    Let's focus more on doing taxes well and less on the finance products.



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