H&R Block Reviews

Updated September 2, 2015
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3.6
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Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
355 Ratings

Pros
  • you are able to make a flexible schedule (in 58 reviews)

  • Some people I worked with have been preparing taxes for 10-20 years with H&R Block (in 54 reviews)

Cons
  • They simply were giving us false hopes so that we would not look for new jobs until the tax season is over (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Pros and Cons

1,236 Employee Reviews

Sort: Popular Rating Date
  1. Place to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block part-time

    Pros

    Good place to learn about Tax Law and gain a wide experience in tax preparation

    Cons

    Not for those seeking long term advancement and promotion. Management tends to recruit for management above branch operations from the outside.

    Advice to Management

    Identify and groom your experienced employees.


  2. tax preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Tax Preparer and Office Administrator in San Diego, CA
    Former Employee - Professional Tax Preparer and Office Administrator in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&R Block (More than a year)

    Pros

    Friendly colleagues, nice office and neighborhood.

    Cons

    the price are too much


  3. Pro/Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Representative in Cordova, TN
    Former Employee - Marketing Representative in Cordova, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Great experience working with new people Gain knowledge of taxes as a marketing rep, I was able to canvass various neighborhoods handing out information for HR Block.

    Cons

    after a while, management was unorganized.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Senior Tax Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Professonial in Orlando, FL
    Current Employee - Senior Tax Professonial in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 10 years)

    Pros

    Flexible hours even with full time hours. Great training tools. Transferable to any state there is an H&R Block. I worked for 18 years in New Jersey and now I am in Florida

    Cons

    no benefits because the of the "seasonal" job


  6. Tax Professional 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Professional I in Woodinville, WA
    Current Employee - Tax Professional I in Woodinville, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time

    Pros

    Help people to make a good filling

    Cons

    It is a Seasonal job

    Advice to Management

    give Insurance


  7. Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time

    Pros

    Good company to work for. Great values

    Cons

    The job positions that this company offers are mostly seasonal.


  8. Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager I in Asheville, NC
    Current Employee - Office Manager I in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time

    Pros

    H&R Block offers great tax training, continuing education, advancement opportunities and a flexible schedule.

    Cons

    As a huge company with so many retail offices, sometimes it is difficult to navigate through the confusion that happens as a result of the size of the company.

    Advice to Management

    As managers the best things we can do are to support each other and hold ourselves, each other and our associates accountable.


  9. Property

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    H&R Block allowed me to meet various people. Teach.assist them.learn new skills

    Cons

    I did not had any.


  10. Tax pro

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hinesville, GA
    Current Employee - Anonymous Employee in Hinesville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Get your return +5 for free

    Cons

    Taking test to be able to talk to irs on clients behalf


  11. Not a bad seasonal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Champaign, IL
    Former Employee - Tax Associate in Champaign, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    I was at a location with good people, but I have heard from friends in smaller towns that sometimes workers are lazy and incompetent. I enjoyed working at Mattis ave. in Champaign-- there were plenty of experienced people who took the time to help less experienced people out. The training (3-4 months worth for a beginning tax associate) felt quite comprehensive, if you were to stick to simple forms. But I found myself working at much higher levels and having to do a lot of independent (but not unpaid) research on other state taxes and international taxes.

    Cons

    The first year isn't very profitable. The pay scale is minimum wage, with the promise that at the end of the season, you'll earn a bonus depending on how many clients and product sales you had. For the first year tax associate, it is basically impossible to earn a bonus. The upper management changes frequently for the Midwest region, so chain of command can be a bit confusing. Also, good customer service frequently relies on the receptionists to adequately communicate that there's been a drop-off, or a call came in for a particular tax pro, and sometimes it fails because most of them don't have any tax knowledge at all.

    Advice to Management

    Train receptionists better, and that doesn't mean email things for the general manager to print out and leave by the front desk. Do more mystery shopping phone calls to see how workers behave on the phone.



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