H&R Block Reviews

Updated July 4, 2015
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3.6
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Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
322 Ratings

Pros
  • you are able to make a flexible schedule (in 58 reviews)

  • Some people I worked with have been preparing taxes for 10-20 years with H&R Block (in 54 reviews)

Cons
  • They simply were giving us false hopes so that we would not look for new jobs until the tax season is over (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Pros and Cons

1,114 Employee Reviews

Sort: Popular Rating Date
  1. Receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The offices that I have worked in have a great atmosphere. The clients are nice and understanding.

    Cons

    The worst part of working in a tax office is telling people that they owe the government money

    Advice to Management

    Probably be more focused on the client instead of the bottom line($).


  2. Customer Service Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Professional in Saint Clair Shores, MI
    Current Employee - Customer Service Professional in Saint Clair Shores, MI

    I have been working at H&R Block part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training and staff are awesome. Opportunity to learn new skills and exercise leadership.

    Cons

    Season - work only during Tax Season which is January through April.

    Advice to Management

    Continue to listen to employee feedback and make incremental adjustments.


  3. Great Place to Work

    Former Employee - Legal Administrative Assistant in Kansas City, MO
    Former Employee - Legal Administrative Assistant in Kansas City, MO

    I worked at H&R Block (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team environment and management is receptive to suggestions.

    Cons

    Volatile industry otherwise none that are major.


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  5. Csp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the work, plus free tax prep is a perk

    Cons

    Not one thing wrong here


  6. CLIENT SERVICE PROFESSIONAL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Professional in Huntsville, AL
    Former Employee - Client Service Professional in Huntsville, AL

    I worked at H&R Block part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I loved the ethnicity of the people i met and generally helping people with there needs.

    Cons

    Not enough hours.....i would have loved to still be working there.

    Advice to Management

    Not in that line of work , you need to take the tax pro classes to become a tax pro to advance anywhere in that company.


  7. Not to shabby for a seasonal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Milwaukee, WI
    Former Employee - Office Manager in Milwaukee, WI

    I worked at H&R Block part-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The people I worked with were amazing. I had senior tax advisors in my office that were there for over 25 years! The district employees were more than willing to help out with anything I needed and aid in teaching the newer tax pros anything and everything.

    Cons

    Communication and some favoritism was an issue. There was also a high turnover of District Managers making it difficult to know what standards were being set.

    Advice to Management

    Screen your DMs better. Check in to make sure that they are legit and are not isolating employees.


  8. Wonderful job!

    Current Employee - Receptionist in Oil City, PA
    Current Employee - Receptionist in Oil City, PA

    I have been working at H&R Block (More than 10 years)

    Recommends
    Recommends

    Pros

    Wonderful staff, friendly customers, and nice hours.

    Cons

    This is a seasonal job, wish it was all year.


  9. Tax Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Tax Preparer in Jamestown, NY
    Current Employee - Income Tax Preparer in Jamestown, NY

    I have been working at H&R Block part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible schedule, opportunities to increase pay.

    Cons

    Selling the company products, pressure to achieve things beyond our control.


  10. Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Professional in Riverside, CA
    Current Employee - Tax Professional in Riverside, CA

    I have been working at H&R Block

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedule and ability to acquire clirntd

    Cons

    Some of the tax preparers brought in need to be limited to return they have ability to prepare


  11. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block full-time

    Pros

    Great company! Great people! Great pay and benefits!

    Cons

    Can be hard to get into this company.



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