H&R Block

www.hrblock.com

H&R Block Reviews

Updated January 31, 2015
Updated January 31, 2015
952 Reviews
3.6
952 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
280 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 58 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Seasonal Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Professional in Mountain Home, ID
    Former Employee - Customer Service Professional in Mountain Home, ID

    I worked at H&R Block

    Pros

    Hours were flexible. Co-workers were friendly and helpful. Customer Satisfaction is the main goal.

    Cons

    Too bad it is only a seasonal job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Amazing place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Professional in Boca Raton, FL
    Current Employee - Client Service Professional in Boca Raton, FL

    I have been working at H&R Block part-time (less than a year)

    Pros

    Office leader is wonderful
    Tax professionals are wonderful
    Clients are nice and caring
    Office is always organized

    Cons

    I don't think I have witnessed anything negative but sometimes when we are a little tied up and there's only 2 tax professionals, clients are forced to wait until one of the professionals are available.

    Advice to ManagementAdvice

    Nothing really.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Tax Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate in Denver, CO
    Current Employee - Tax Associate in Denver, CO

    I have been working at H&R Block

    Pros

    Helping to understand how the Taxes work and get the clients refunds.

    Cons

    Waiting in beginning Tax season but get busy soon.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good entry point to break into receptionist/admin assistant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSP in Warren, OH
    Current Employee - CSP in Warren, OH

    I have been working at H&R Block part-time (less than a year)

    Pros

    Flexible scheduling
    Slow start to tax seasons allows for an easy acclimation
    Easy work: scheduling appointments, making calls, making coffee
    Easily able to move up to tax professional after first season

    Cons

    Low hours for most of season
    Every office has different methods, making floating annoying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Season position

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Great Schedule great people to work with

    Cons

    none that I can see

  7.  

    Low Pay interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - FIRST YEAR TAX PROFESSIONAL
    Current Employee - FIRST YEAR TAX PROFESSIONAL

    I have been working at H&R Block full-time (less than a year)

    Pros

    Good working conditions; treated like valued employee; good co-workers

    Cons

    Pay is low for the skill required and the responsibility assumed

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at H&R Block full-time (more than a year)

    Pros

    As soon as you start working here, you can tell H&R Block hires the right people with the right attitudes. Among the employees, there is an overall sense of optimism, agility, and respect. H&R Block is a leading company, adapting to new technology, ideas, and improvements. Our culture truly makes an impact on how we work as a company day to day. The CEO is a great leader to the company, and shares his vision for the future with us. The compensation is fair and opportunities for advancement are available. Short term incentives, tuition assistance, and different benefit plans are available.

    Cons

    We need to build more of a stable relationships between our Corporate and Field employees. We have the tools to do so, it's just something that will take time.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall experience has ben beneficial by contributing to further my education in Accounting, Bookkeeping and Finance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Professional in Atlanta, GA
    Current Employee - Tax Professional in Atlanta, GA

    I have been working at H&R Block part-time (more than 3 years)

    Pros

    I enjoy assisting interacting with different people. I like solving and resolving tasks

    Cons

    The most challenge I can point out would be, not educated in a bi-lingual language

    Advice to ManagementAdvice

    To keep recognizing and giving appreciation to the efforts and hard work of its employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Fast Paced, Upbeat, Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Professional in Mobile, AL
    Current Employee - Client Service Professional in Mobile, AL

    I have been working at H&R Block part-time (less than a year)

    Pros

    Schedule is very flexible, tax pros (at least my location) were very friendly and helpful.

    Cons

    Can be boring until it picks up about mid season, hours are limited to due hiring (what seems like) an excess of CSPs

    Advice to ManagementAdvice

    Hire needed full time (40 hour) CSPs and less part time.

    Recommends
    Positive Outlook
  11.  

    CSP

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Nice Office. Flexible hours

    Cons

    Pay should not be minimum wage for Client Service Professionals.

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