H&R Block

  www.hrblock.com
  www.hrblock.com

H&R Block Reviews

Updated December 22, 2014
Updated December 22, 2014
912 Reviews
3.6
912 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
267 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 58 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company, lots of support and free resources, flexible schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Advisor in Wilton Manors, FL
    Current Employee - Tax Advisor in Wilton Manors, FL

    I have been working at H&R Block full-time (more than 3 years)

    Pros

    The schedule is very flexible, and you can manage your appointments from your computer at home.
    Almost unlimited free training and phone support.

    Cons

    Money is not great. You can make more once you build your clientele, but it takes time and it's very seasonal. The benefits are mostly for the year round employees, but almost everyone is considered seasonal.

    Advice to ManagementAdvice

    A lot of employees are blinded by the commission, and lack other motivation. When clients realize they don't get a refund and walk out, there is almost always drama.

    Approves of CEO
  2.  

    Seasonal work, great self direction and resources to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block full-time (more than an year)

    Pros

    Set your own schedule, decent pay, great coworkers

    Cons

    Benefits, expectations are unclear at times, require you to be "agile" as direction is always changing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great part-time job, people, and opportunities to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Professional in Los Angeles, CA
    Current Employee - Client Service Professional in Los Angeles, CA

    I have been working at H&R Block part-time (more than an year)

    Pros

    If you're looking for a good part-time, seasonal job, this is a great place to work (even if you don't prepare taxes). It's great for people starting a career. When they discuss team building, they mean it! Management in my district is excellent. The people are wonderful and everyone helps everyone else. They are excellent about ensuring good work/life balance and scheduling flexibility is great. They are proactive about continuing education and ensuring all employees--not just tax preparers-- have lots of opportunities to take online courses to expand their skills--for no charge. I've picked up many new and valuable skills here. It's a great place to develop "people skills". The benefits for full-time employees are fantastic.

    Cons

    Compensation is minimum wage. Few full-time opportunities. You will not get rich working here.

    Advice to ManagementAdvice

    Applications need reorganization, streamlining, and synching: it would help employees do a better job and maximize profit. Better and more thorough training is needed. With more full-time opportunities, employees could work off-season and mentor new hires in on-the-job software training and office protocol.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative in Houston, TX
    Current Employee - Client Service Representative in Houston, TX

    I have been working at H&R Block part-time

    Pros

    Seems like a great job and im excited. I hope to have the best experience

    Cons

    None great experience I will stat

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    very good learning experience and met a lot of nice people .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Manchester, NH
    Former Employee - Customer Service Representative in Manchester, NH

    I worked at H&R Block part-time (more than 5 years)

    Pros

    training, work-life balance, company values.

    Cons

    worked too much, busy life style

    Advice to ManagementAdvice

    upper management was easy to deal with

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Leader in Fairborn, OH
    Current Employee - Client Service Leader in Fairborn, OH

    I have been working at H&R Block part-time (more than 5 years)

    Pros

    Great company with the potential to earn a good pay. The company is growing and a leader in this field.

    Cons

    Most positions are seasonal.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Client Services Professional / Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Professional and Receptionist in Chicago, IL
    Former Employee - Client Services Professional and Receptionist in Chicago, IL

    I worked at H&R Block

    Pros

    Pick your own hours, part time, fun helping customers

    Cons

    Cold calls, slow sales. The market is tough now with online tax sites, the company needs to be more innovative.

    Doesn't Recommend
    Neutral Outlook
  9.  

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Professional in Chapel Hill, NC
    Current Employee - Customer Service Professional in Chapel Hill, NC

    I have been working at H&R Block

    Pros

    You get your tax return done for free.

    Cons

    very low pay, even if you have experience.

  10.  

    Tax Preparer - Senior

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Like the company values and possibility for growth is so so.

    Cons

    Compensation does not meet my needs.

  11.  

    Customer Service Provider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Provider
    Former Employee - Customer Service Provider

    I worked at H&R Block full-time (more than 5 years)

    Pros

    Some co-workers are fun to work with.

    Cons

    Payrate is not worth the hassel. No chance to exceed 9.00 per hour in Florida. Per an office manager. They will bring a new CSP in and pay them more than the CPS that would have to train them.

    Advice to ManagementAdvice

    Pay your CSP as you do your Tax Professional and you want have to worry about them returning for the following season.

    Doesn't Recommend
    Disapproves of CEO

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