H&R Block Reviews

Updated October 23, 2014
Updated October 23, 2014
869 Reviews
3.7
869 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
252 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 56 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • Its more for retired people or people who just want a part time job during tax season (in 69 reviews)

  • Google "H&R Block Fraud Identity Theft" for other examples ethical lapses by (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall, H&R Block was a great stepping stone for me, i was able to advance quickly and take on new challenge daily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block full-time

    Pros

    As mentioned before, it was a great place to learn. The flexibility was was wonderful too. I took on new challenges as learning management, audit assistance, teaching classes and creating and implementing new systems for the internal operations of that franchise.

    Cons

    H&R Block changes their direction too much. There is becoming less and less continuity. I love how they are always wanting to explore options for growth, but constantly changing is confusing and repeat clients definitely get upset about that. Also, there are so many different managers, no one is responsible for anything. Scale down on all the different managers.

    Advice to ManagementAdvice

    Listen to what your employees has to say.

    Recommends
    No opinion of CEO
  2.  

    Great job as long as you have a decent office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Specialist III in Las Vegas, NV
    Former Employee - Tax Specialist III in Las Vegas, NV

    I worked at H&R Block part-time (more than 5 years)

    Pros

    Job opportunities and working at desired office location, great flexibility, free yearly continued education. Extremely kind and helpful office management. Laid back office environment (pot lucks, office contest celebrations).

    Cons

    Huge hours cutback during non peak tax filing months. More of a side job rather than a main or even 2nd job. At times unqualified people are put in management positions just to have the position filled.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Advisor
    Former Employee - Tax Advisor

    I worked at H&R Block part-time (more than 8 years)

    Pros

    Great tax training and education to start your tax career. Free tax return for personal return. Great coworkers and clients.

    Cons

    Low pay in the beginning, Managers who may not have adequate tax knowledge. Takes a while to earn a decent salary.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Very Flexible Hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block part-time (more than 3 years)

    Pros

    Flexible hours, great team work, positive work environment.

    Cons

    The offices need additional tax pros.

    Recommends
    Positive Outlook
  6.  

    Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Saint Ann, MO
    Former Employee - Receptionist in Saint Ann, MO

    I worked at H&R Block part-time (less than an year)

    Pros

    Respectful place to work. Loved it.

    Cons

    Only open four months out of year

    No opinion of CEO
  7.  

    part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Dayton, OH
    Current Employee - Tax Preparer in Dayton, OH

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    seasonal jobs schedules is make it own.

    Cons

    so many train for not enough income.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    So far very good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Good ambient in the office

    Cons

    The salary is very low for the first years

  9.  

    Very good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate in Houston, TX
    Current Employee - Tax Associate in Houston, TX

    I have been working at H&R Block part-time (more than an year)

    Pros

    -Very good place to learn.
    -Good environment, friendly coworkers.

    Cons

    -Low salary.
    -Few hours to work.

    Recommends
    Positive Outlook
  10.  

    Growth opportunity is there...you just have to work at it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at H&R Block full-time (more than 10 years)

    Pros

    The company does put a lot of energy around internal talent development. I think the key is that associates need to have the initiative to take advantage of it, or work for a leader who makes it a priority. I've been promoted 4 times since starting work at the company, so the opportunities are definitely available.

    Cons

    There is a lot of "us versus them" mentality among different departments and between the corporate headquarters and the field. It has improved dramatically in the last few years, but still has a long way to go. There is an excellent framework to company values, but associates don't necessarily exhibit those values regularly.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I am an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Professional and Receptionist in Baltimore, MD
    Current Employee - Client Services Professional and Receptionist in Baltimore, MD

    I have been working at H&R Block full-time (more than 3 years)

    Pros

    Very Professional and Helpful staff.

    Cons

    Most of the work year is seasonal.

    Recommends
    Positive Outlook
    Approves of CEO

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