H&R Block

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H&R Block Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.4 786 reviews

74% Approve of the CEO

H&R Block President & CEO William C. Cobb

William C. Cobb

(224 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 53 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 46 reviews)


Cons
  • DMs extremely long hours the 4 months during tax season and the 5 months leading to (in 61 reviews)

  • This was my 2nd time returning to H R Block (in 43 reviews)

More Highlights
786 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The environment is welcoming, I loved everyone in the office.

    Tax Associate (Current Employee)

    ProsManagers are very flexible with your schedule. The training is great because they prepare you very well.

    ConsThe compensation is not very appealing.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    I enjoyed working at H&R Block

    FIRST YEAR TAX PROFESSIONAL (Former Employee)

    ProsEnjoyed working at the office I worked at. Great people and I learned a lot.

    ConsTerrible pay for new employee. Biggest complaint from client, over charging.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    The experience was a learning and growing experience

    Client Service Professional (Current Employee) Chicago, IL

    ProsPros: learn new skills, software, how to prepare taxes, meet interesting people, learn to work under pressure, free training on new tax laws

    ConsHaving to deal with multiple personalities especially the senior members who feel that they are entitled to NOT have to follow the rules.

    Advice to Senior ManagementUnderstand the needs of the associates and do not jump to conclusions if there are misunderstandings.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Office Manager... Great place to start

    Office Manager I (Current Employee) Charleston, IL

    ProsGreat training opportunities, great co-workers. You pick your hours. Excellent job experience and reference. Transfer is very easy. Tax advice and free tax preparation.

    ConsStarting hourly pay is pretty low vs work and administrative responsibilities. Only seasonal work. Extend hours .

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Good Place to Work

    Anonymous Employee (Current Employee)

    ProsThe environment is laid back and expectations are outlined very clearly for you. Training for the job was thorough and ongoing. Supervisors/Senior staff members would readily available for questions and assisting you when needed.

    ConsThe seasonal nature of the job is the only con to working there.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    has opened the door to many career and job opportunities.

    Receptionist (Former Employee) Des Moines, WA

    ProsFriendly and patient supervisors. Diversity of clients. So much to learn.

    ConsA few difficult customers. Some things are complex to explain to clients.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    A company built on seasonal staff; should treat us that way

    Tax Researcher At the Tax Institute (Former Employee) Kansas City, MO

    ProsWorking at the HQ is a professional and enjoyable experience; I had good managers who encouraged me to do my best work and were fun people to work with

    ConsThis year, seasonal staff was no longer able to get health insurance coverage during tax season; this was stressful and disappointing and made me feel like I wasn't valued as an employee.

    Advice to Senior ManagementRestore seasonal health insurance coverage, and don't blame the Affordable Care Act for not giving seasonal employees this benefit: it's disingenuous and is NOT doing the right thing.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Ease Into the Tax World

    Tax Associate (Former Employee) Colorado Springs, CO

    ProsThe company is interested in training and retaining employees so they will return year after year for this seasonal job. They also require employees to continue taking courses each year, so your knowledge will continue to grow (not just experience).

    ConsI worked in a busy office, and I didn't receive as much supervision as I was told I would. The intention was to ease new employees into the role and work with a mentor until capable/comfortable working by themselves. Unfortunately, a big rush started for a few weeks, and there wasn't time for this.

    Advice to Senior ManagementFind a way to ensure that all new employees will be comfortable working alone with clients before requiring them to do so.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Wonderful company and rewarding experience.

    Tax Associate (Former Employee) Houghton, MI

    ProsAllows flexibility in schedule.
    They provide continuing education.

    ConsOnly seasonal employment in my area.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to start a career if you have flexibility.

    Customer Service Professional (Former Employee) Pembroke Pines, FL

    ProsFlexible schedule. Good training, some of which is paid. Opportunity for advancement. Great coworkers. Nice work enviroment. Supportive supervisors/managers. Interesting and challenging work. Great place to gain some experience or make extra money if you have another job. Managers work year round.

    ConsStarting salary is pretty low. It's not hidden from you, and the incentive is that you make more as you make more as you continue to grow your client list, become able to work faster, and to do more complex returns.

    Advice to Senior ManagementIt would be nice to have a more reasonal higher starting salary.

    Yes, I would recommend this company to a friend

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