H&R Block Reviews

Updated September 16, 2014
Updated September 16, 2014
828 Reviews
3.6
828 Reviews
Rating Trends

Recommend to a friend
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H&R Block President & CEO William C. Cobb
William C. Cobb
238 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 53 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 46 reviews)


Cons
  • DMs extremely long hours the 4 months during tax season and the 5 months leading to (in 61 reviews)

  • This was my 2nd time returning to H R Block (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working for H & R Block

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate  in  Detroit, MI
    Current Employee - Tax Associate in Detroit, MI

    I have been working at H&R Block full-time for more than a year

    Pros

    Family oriented
    Strong communication with employees
    Flexible work schedules and a seasonal position.
    Continued training process.

    Cons

    Software sometimes have conflicts while using it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work with good, down to earth people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Kansas City, MO
    Current Employee - Director in Kansas City, MO

    I have been working at H&R Block full-time for more than 3 years

    Pros

    The people are great, the outlook for the company is healthy and it's got a great atmosphere. The leadership team is personable and seem to be taking the company in the right direction. The headquarters is right in the heart of Kansas City and a beautiful new building with lots going on all around.

    Cons

    Only real con is that it is in the Midwest but Kansas City is great.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Lovely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block full-time

    Pros

    Nothing bad to say about them I loved it.

    Cons

    Should be open all year around.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
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  5.  

    I Love My Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Professional
    Current Employee - Tax Professional

    I have been working at H&R Block part-time for more than 10 years

    Pros

    Flexible schedule, set my own hours, great people to work with. Can work all year helping clients and teaching tax classes. Perfect job for someone who just wants to get out of the house and use your brain.

    Cons

    Only part-time after tax season. Not enough hours to be a full-time job. Low pay for off-season work.

    Advice to ManagementAdvice

    Your best people work in the off-season...pay them appropriately.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Challenging, busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Seasonal, work during tax season only.

    Cons

    Can be understaffed at reception desk.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Associate  in  Saginaw, MI
    Former Employee - Tax Associate in Saginaw, MI

    I worked at H&R Block part-time for less than a year

    Pros

    very friendly environment, co-workers are very helpful. First year is usually minimum wage, but after the first year you start to earn commission. Pay would be pretty good if you can build your client book quickly

    Cons

    It is a seasonal position, which mean you are hired for only tax season. But you can choose to work during off season time, the hours are very limited.You will have mandatory

    Recommends
    No opinion of CEO
  8.  

    It was a great chance to learn new skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Specialist
    Current Employee - Tax Specialist

    I have been working at H&R Block part-time for more than 5 years

    Pros

    Schedule and location flexibility
    great training available

    Cons

    No real opportunities for advancement and most positions are seasonal.

    Advice to ManagementAdvice

    Pay unemployment to long time seasonal employees. How do you expect to retain experienced professionals when you can only offer them 3 months of employment?

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Best in the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Leader
    Current Employee - Client Service Leader

    I have been working at H&R Block full-time for more than 5 years

    Pros

    Block trains their tax pros more than most. It is a seasonal position so it is a 2nd job for most. Great coworkers who share knowledge and encourage collaboration

    Cons

    They do not pay enough to keep the talent. The commissions in smaller offices are limited thus putting you back to minimum wage. I should go back to the old way where there was hourly with additional commissions with increases each year. The talent is aging and do not care but they are retiring. Summer hourly associates make the same as our local mental disabilities workshop people do.

    Advice to ManagementAdvice

    Consider higher wages. Keep talent that we have rather than train new.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    my experience at H&r block was Productive in learning how to dfeal with clients and staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Leader  in  Queens Village, NY
    Former Employee - Office Leader in Queens Village, NY

    I worked at H&R Block full-time for more than 5 years

    Pros

    you learn how to do taxes and you meet a variety of different people

    Cons

    when business is slow there are lack of hours

    Advice to ManagementAdvice

    try being more open with the staff to learn ways to make company better

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great coworkers, not so great office manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  Fresno, CA
    Former Employee - Receptionist in Fresno, CA

    I worked at H&R Block part-time for less than a year

    Pros

    I was a receptionist for the 2014 tax season. Great seasonal position. Overall it was easy going, but I had a horrible manager so I basically trained myself. My coworkers were mostly retired. All wonderful and supportive individuals who did their best to help me since I was new. We all had a fun time working and helping clients, especially when our manager wasn't there to dictate out every move and steal all the new clients for herself.

    Cons

    I would have given my experience 5 stars, but my office manager ruined it for me. She was the worst "boss" I have ever had. Unreasonable, hypocritical, abrasive, and the list goes on. I eventually confronted her and she acted innocent, kid of blowing it off. I sucked it up until the end of the season and just did my best.

    Advice to ManagementAdvice

    Keep your office managers in check! Make sure they run the office instead of stealing tax professionals' clients and making unreasonable demands (like changing people's schedules without telling them and expecting them to show up). Actually hire office managers who are competent and possess leadership skills. Get it together.

    Recommends
    Neutral Outlook
    No opinion of CEO

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