H&R Block

  www.hrblock.com
  www.hrblock.com

H&R Block Reviews

Updated November 25, 2014
Updated November 25, 2014
895 Reviews
3.6
895 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
258 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 57 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 69 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Good Seasonal part time job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Convenient seasonal adjustable work hours

    Cons

    Need, too much to knowledge for a low hourly rate.

  2.  

    I love it,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Service Professional in Manchester, NH
    Former Employee - Client Service Professional in Manchester, NH

    I worked at H&R Block part-time (more than 5 years)

    Pros

    My supervisor was great, the employees are great to work with, and I enjoy seeing the regular customers from year to year and meeting new one...

    Cons

    I think that some of the tax pros could have gotten along a little better, but it's everywhere you go.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Working at H&R Block built my confidence a little more when it came to working with the public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookkepper/Tax Preparer in Vienna, IL
    Former Employee - Bookkepper/Tax Preparer in Vienna, IL

    I worked at H&R Block full-time (more than an year)

    Pros

    The people I worked with was great.

    Cons

    My supervisor would tell me how to do things one way and then change it around.

    Advice to ManagementAdvice

    I think that when someone owns a franchise, they should not bring family into the company as an equal owner.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The fast pace was a nice charge of pace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at H&R Block part-time (less than an year)

    Pros

    The company offers training at times that fix into your schedule. The supervisors are very professional and work with you to solve any problem that may arise.The atmosphere is very funny and professional.

    Cons

    While training is offered there is not always time to cover all questions during these class depending on those in the class with you. There are times when there are miscommunications about what is going on when the office is packed.;

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Tax Pro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block part-time (less than an year)

    Pros

    Good hours. Flexible schedule. Good training program.

    Cons

    Low pay. Temporary / seasonal work.

    Advice to ManagementAdvice

    Customer service is seriously lacking

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Seasonal Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer
    Current Employee - Tax Preparer

    I have been working at H&R Block part-time

    Pros

    Mostly nice customers. There is always something new to learn and it can be very challenging which is both a good and a bad thing at times. There can be flexibility with hours worked. There are ways to increase your salary by increasing your certification level or taking an IRS exam.

    Cons

    It's only seasonal, so income is limited for the year. There are a couple of peak times that can be a bit stressful, because the clients are anxious and also there are so many of them at once.

    Advice to ManagementAdvice

    It's appreciated that they try keep associates engaged with the company during the off-season.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Lousy job if you actually need the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Tax Advisor in Orlando, FL
    Current Employee - Master Tax Advisor in Orlando, FL

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    Tax law is fascinatingly difficult and constantly changing, so the job is never boring. My office is a great place to work because the staff and the clientele are (almost) all good people. Block offers unlimited continuing education for only $20 a year, or free for Enrolled Agents.

    Cons

    The starting pay is way, way too low for the amount of knowledge required to even get hired. It takes a lot of time and work to get to a decent pay level. It's sad that a new hire could make the same wage to work at Taco Bell or Walmart.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Low pay but great potential if you are seeking career change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer in Jersey City, NJ
    Former Employee - Tax Preparer in Jersey City, NJ

    I worked at H&R Block as a contractor (less than an year)

    Pros

    - Good Training
    - Big Company
    - Great Experience

    Cons

    - Poor Management Style
    - Extremely Low Pay = Cannot Retain Talent
    - Limited Growth within the Company

    Advice to ManagementAdvice

    Treat your employees with respect. Increase salary for seasonal employees and increase hiring requirements in order to attract and retain talents.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Worked like crazy..part of a fun team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager I in Wheeling, WV
    Current Employee - Office Manager I in Wheeling, WV

    I have been working at H&R Block as a contractor (less than an year)

    Pros

    Great people...other manager provide great team atmosphere.

    Cons

    Bonuses based on sales to projections...get low projections you can max your bonus...get high projections and you're screwed. No room for advancement as an office manager. OM 1,2,3 all basically make the same money per season.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good Tax Preparer Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Specialist in Los Angeles, CA
    Former Employee - Tax Specialist in Los Angeles, CA

    I worked at H&R Block part-time (less than an year)

    Pros

    You can built your tax knowledge and experiences

    Cons

    Minimum wage, need to marketing by themselves

    Recommends
    Neutral Outlook

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