H&R Block Reviews

Updated October 21, 2014
Updated October 21, 2014
866 Reviews
3.7
866 Reviews
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H&R Block President & CEO William C. Cobb
William C. Cobb
250 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 56 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • Its more for retired people or people who just want a part time job during tax season (in 69 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Advisor
    Former Employee - Tax Advisor

    I worked at H&R Block part-time (more than 8 years)

    Pros

    Great tax training and education to start your tax career. Free tax return for personal return. Great coworkers and clients.

    Cons

    Low pay in the beginning, Managers who may not have adequate tax knowledge. Takes a while to earn a decent salary.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very Flexible Hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block part-time (more than 3 years)

    Pros

    Flexible hours, great team work, positive work environment.

    Cons

    The offices need additional tax pros.

    Recommends
    Positive Outlook
  3.  

    Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Saint Ann, MO
    Former Employee - Receptionist in Saint Ann, MO

    I worked at H&R Block part-time (less than an year)

    Pros

    Respectful place to work. Loved it.

    Cons

    Only open four months out of year

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Dayton, OH
    Current Employee - Tax Preparer in Dayton, OH

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    seasonal jobs schedules is make it own.

    Cons

    so many train for not enough income.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Very good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate in Houston, TX
    Current Employee - Tax Associate in Houston, TX

    I have been working at H&R Block part-time (more than an year)

    Pros

    -Very good place to learn.
    -Good environment, friendly coworkers.

    Cons

    -Low salary.
    -Few hours to work.

    Recommends
    Positive Outlook
  7.  

    So far very good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Good ambient in the office

    Cons

    The salary is very low for the first years

  8. 1 person found this helpful  

    Awesome Company - they truly do the right thing for clients, associates, and shareholders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sourcing Manager in Kansas City, MO
    Current Employee - Sourcing Manager in Kansas City, MO

    I have been working at H&R Block full-time (more than 8 years)

    Pros

    This is a pay-for-performance environment. If you are effective and can drive business change/value, you will be very successful here. The senior management team is the best. They are highly ethical and have a true vision and strategy for the future. This is the best place to work. The vision of Henry Bloch are still alive and well here. The management team is top-notch, communicates frequently, and always has the best interest of the company and the associates at heart.

    Cons

    There are no cons from my perspective.

    Advice to ManagementAdvice

    Keep doing the right thing! The decisions made to date have been very positive for the associates and our shareholders. Thank you for having the right strategic vision to move us forward into the future. Thank you for believing in the associates and letting them flourish in a very learning-friendly environment.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I am an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Professional and Receptionist in Baltimore, MD
    Current Employee - Client Services Professional and Receptionist in Baltimore, MD

    I have been working at H&R Block full-time (more than 3 years)

    Pros

    Very Professional and Helpful staff.

    Cons

    Most of the work year is seasonal.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Growth opportunity is there...you just have to work at it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at H&R Block full-time (more than 10 years)

    Pros

    The company does put a lot of energy around internal talent development. I think the key is that associates need to have the initiative to take advantage of it, or work for a leader who makes it a priority. I've been promoted 4 times since starting work at the company, so the opportunities are definitely available.

    Cons

    There is a lot of "us versus them" mentality among different departments and between the corporate headquarters and the field. It has improved dramatically in the last few years, but still has a long way to go. There is an excellent framework to company values, but associates don't necessarily exhibit those values regularly.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best in the Tax Prep Industry / Primarily a Seasonal Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Tallahassee, FL
    Former Employee - District Manager in Tallahassee, FL

    I worked at H&R Block full-time (more than 5 years)

    Pros

    H&R Block strives to provide the strongest tax theory training for it's Tax Preparers and works diligently to improve the tools and resources available to it's Associates. There is a strong focus on Client Service and has been increased emphasis on Associate Satisfaction in recent years. 90%+ of positions are Seasonal annually in the January through April timeframe. Best Pro for considering working at H&R Block is that it is the Industry Leader and has strong stability - having been providing it's products and services for almost 60 years.

    Cons

    Too much pressure to sell additional add on products to Clients and Field Leadership is forced to evaluate Associates performance more based on these aspects than the accuracy of the returns they prepare and their overall Tax Knowledge. Associate Benefits have been minimized even though senior leadership consistently touts desire to increase employee satisfaction.

    Recommends
    Positive Outlook
    Approves of CEO

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