H&R Block Reviews

Updated October 30, 2014
Updated October 30, 2014
877 Reviews
3.7
877 Reviews
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H&R Block President & CEO William C. Cobb
William C. Cobb
255 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 57 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 69 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall, H&R Block was a great stepping stone for me, i was able to advance quickly and take on new challenge daily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block full-time

    Pros

    As mentioned before, it was a great place to learn. The flexibility was was wonderful too. I took on new challenges as learning management, audit assistance, teaching classes and creating and implementing new systems for the internal operations of that franchise.

    Cons

    H&R Block changes their direction too much. There is becoming less and less continuity. I love how they are always wanting to explore options for growth, but constantly changing is confusing and repeat clients definitely get upset about that. Also, there are so many different managers, no one is responsible for anything. Scale down on all the different managers.

    Advice to ManagementAdvice

    Listen to what your employees has to say.

    Recommends
    No opinion of CEO
  2.  

    Good Seasonal Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer
    Current Employee - Tax Preparer

    I have been working at H&R Block part-time

    Pros

    Mostly nice customers. There is always something new to learn and it can be very challenging which is both a good and a bad thing at times. There can be flexibility with hours worked. There are ways to increase your salary by increasing your certification level or taking an IRS exam.

    Cons

    It's only seasonal, so income is limited for the year. There are a couple of peak times that can be a bit stressful, because the clients are anxious and also there are so many of them at once.

    Advice to ManagementAdvice

    It's appreciated that they try keep associates engaged with the company during the off-season.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Tax Pro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block part-time (less than an year)

    Pros

    Good hours. Flexible schedule. Good training program.

    Cons

    Low pay. Temporary / seasonal work.

    Advice to ManagementAdvice

    Customer service is seriously lacking

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block part-time

    Pros

    Experience, flexibility, helpful and friendly environment

    Cons

    Low pay, difficult to deal with headquarters for help sometimes

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Tax professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    Good training, flexible schedule, good place to work part time

    Cons

    very competitive. the commission payment is weird.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Very Flexible Hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block part-time (more than 3 years)

    Pros

    Flexible hours, great team work, positive work environment.

    Cons

    The offices need additional tax pros.

    Recommends
    Positive Outlook
  8.  

    Great job as long as you have a decent office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Specialist III in Las Vegas, NV
    Former Employee - Tax Specialist III in Las Vegas, NV

    I worked at H&R Block part-time (more than 5 years)

    Pros

    Job opportunities and working at desired office location, great flexibility, free yearly continued education. Extremely kind and helpful office management. Laid back office environment (pot lucks, office contest celebrations).

    Cons

    Huge hours cutback during non peak tax filing months. More of a side job rather than a main or even 2nd job. At times unqualified people are put in management positions just to have the position filled.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Advisor
    Former Employee - Tax Advisor

    I worked at H&R Block part-time (more than 8 years)

    Pros

    Great tax training and education to start your tax career. Free tax return for personal return. Great coworkers and clients.

    Cons

    Low pay in the beginning, Managers who may not have adequate tax knowledge. Takes a while to earn a decent salary.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Saint Ann, MO
    Former Employee - Receptionist in Saint Ann, MO

    I worked at H&R Block part-time (less than an year)

    Pros

    Respectful place to work. Loved it.

    Cons

    Only open four months out of year

    No opinion of CEO
  11.  

    part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Dayton, OH
    Current Employee - Tax Preparer in Dayton, OH

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    seasonal jobs schedules is make it own.

    Cons

    so many train for not enough income.

    Recommends
    Neutral Outlook
    No opinion of CEO

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