H&R Block Reviews

Updated March 26, 2015
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3.5
1,048 Reviews
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H&R Block President & CEO William C. Cobb
William C. Cobb
309 Ratings

Pros
  • Flexible schedule, work as little or as much as you wish (in 58 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)

Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Pros and Cons

Employee Reviews

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  1. Seven tax seasons experience as a tax preparer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Advisor II in Allentown, PA
    Current Employee - Tax Advisor II in Allentown, PA

    I have been working at H&R Block

    Pros

    Sophisticated software program and nice clientele

    Cons

    Some incompetent coworkers and office managers

    Advice to ManagementAdvice

    Tax preparers compensation should be more. They do a majority of the work and bring in all the money for the company.

    Recommends
    Positive Outlook
  2. Working at H&R Block is a great experience. Flexible schedule and good hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Professional
    Current Employee - Client Service Professional

    I have been working at H&R Block part-time (less than a year)

    Pros

    The ability to grow in the company. Anonymous surveys to see what can be done to have a better tax season.

    Cons

    No challenges. They do a great job promoting.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  3. It is a great company to work with, where you can built your confidence and gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate in Sugar Land, TX
    Current Employee - Tax Associate in Sugar Land, TX

    I have been working at H&R Block

    Pros

    The best thing about this company is that you level up each year and your pay is raised each year. Plus you start getting bonus after first year.

    Cons

    As a first year Tax Pro you have to work hard to get new clients to you. That means a lot of marketing.

    Advice to ManagementAdvice

    It has flexible time to work at this company. The atmosphere of the office was good.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. Master Tax Advisor, Enrolled Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block

    Pros

    Free Continuing Education for Enrolled Agent, unlimited access to H & R Block training courses. Excellent learning opprtunity

    Cons

    Not enough hours to be full time employee

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator in Denver, CO
    Current Employee - Marketing Coordinator in Denver, CO

    I have been working at H&R Block full-time (less than a year)

    Pros

    Great Teams
    Lots of Opportunity to grow

    Cons

    Seasonal Employment
    Obligatory off time

    Recommends
    Positive Outlook
  7. Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Great people! Will be treated like a family

    Cons

    Nothing big to complain here.

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  8. My experience at H&R Block has been. excellent, and I have learned so much and gained a great use of knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Review Specialist in North Kansas City, MO
    Current Employee - Data Review Specialist in North Kansas City, MO

    I have been working at H&R Block

    Pros

    Everyone there is very helpful and welcoming.

    Cons

    Learning and remembering all of the information that you have to take in the minimal amount of time, but overall out is worth the challenge.

    Advice to ManagementAdvice

    The management team does their pay and makes sure that their team is okay with the work.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. Great company; good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at H&R Block

    Pros

    Well run company. Great technology. Block really tries to understand it's clients.

    Cons

    Huge generational gap between TP's and management.

    Advice to ManagementAdvice

    Keep looking forward and anticipate road blocks

    Recommends
    Positive Outlook
    Approves of CEO
  10. Positively Educational.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block (less than a year)

    Pros

    The office atmosphere is very upbeat and welcoming. And this is true for all offices I have been to. Also, with your first year pay set at an hourly rate it is helpful to use that year as a building and learning tax season.

    Cons

    Learning of the state based tax law is up to the tax preparer. The tax course and other on the job training is only focused on federal taxes.

    Advice to ManagementAdvice

    Using ground signs in midwest winters is tough to impossible with frozen ground. Tying un signs or drilling into the ground could be better solutions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 25 years with H&R Block

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    The education is never ending. classes on-line, virtual and in person. $20 a year to take as many CEUs as you want.
    The extensive resources is there to take advantage, web library, tax institute, and inquisitive tax professionals that have researched and dug up more resources on the web.
    Advancement to higher levels like Enrolled Agent with testing fees reimbursed.
    Flexible work schedules.
    Just like anything else you get what you put in. I like research, analysis, and people. Tax laws and clients who don't want to bother with tax laws because they have other interests come to me and feel confident that I know what I am doing. My rewards is their satisfaction and my commissions. I am retired from work 12-20 hours and make about #10K Jan-Apr.

    Cons

    The normal office politics with favoritism, lazy or less inquisitive people who want to skate by but can sing a merry tune and put on a show for the boss. I try to block out the people who talk like they know it all but the more educated I become I can hear where they trip themselves up and than blow it off with "whatever" expression.

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