H&R Block Reviews

Updated March 31, 2015
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3.5
1,055 Reviews
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H&R Block President & CEO William C. Cobb
William C. Cobb
311 Ratings

Pros
  • Flexible schedule, work as little or as much as you wish (in 58 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)

Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Being a CSP(receptionist), I assist tax professionals as well as clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSP in Harvest, AL
    Current Employee - CSP in Harvest, AL

    I have been working at H&R Block part-time (less than a year)

    Pros

    I adore getting acquainted with the tax professionals and their clients as well as helping them.

    Cons

    It is a seasonal position only.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  2. H & R Block

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Great Place to work! Staff is amazing.

    Cons

    The position is seasonal. There is nothing that I did not like about this position.

    Advice to ManagementAdvice

    Keep up the good work!

  3. Great company with lots of support from co-workers and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Milwaukee, WI
    Current Employee - Office Manager in Milwaukee, WI

    I have been working at H&R Block

    Pros

    Has the best tax knowledge classes in the tax industry. Leading company

    Cons

    Prior clients need more valuing over new clients.

    Advice to ManagementAdvice

    Hire CSP for all hours every day. Hire marketing person per office or a group of offices so taxpros can concentrate on the taxes and the clients.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. its a great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    my co-worker are of great help in terms of explaining any difficulty i encounter

    Cons

    customer think we have something to do with their delayed refund

    Advice to ManagementAdvice

    they should try to take care of the old clients in terms of fees

  6. Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Year Tax Associate in Valdosta, GA
    Current Employee - First Year Tax Associate in Valdosta, GA

    I have been working at H&R Block part-time (less than a year)

    Pros

    The owner and manager I work for definitely make my experience the great one it is. I also work with a great group of people who help me as a first year with information that I don't know.

    Cons

    Seasonal job. Pay is a little low for first year, but it will go up next year.

    Advice to ManagementAdvice

    No advice, my management is great!

    Recommends
    Positive Outlook
  7. Seven tax seasons experience as a tax preparer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Advisor II in Allentown, PA
    Current Employee - Tax Advisor II in Allentown, PA

    I have been working at H&R Block

    Pros

    Sophisticated software program and nice clientele

    Cons

    Some incompetent coworkers and office managers

    Advice to ManagementAdvice

    Tax preparers compensation should be more. They do a majority of the work and bring in all the money for the company.

    Recommends
    Positive Outlook
  8. Working at H&R Block is a great experience. Flexible schedule and good hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Professional
    Current Employee - Client Service Professional

    I have been working at H&R Block part-time (less than a year)

    Pros

    The ability to grow in the company. Anonymous surveys to see what can be done to have a better tax season.

    Cons

    No challenges. They do a great job promoting.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9. It is a great company to work with, where you can built your confidence and gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Associate in Sugar Land, TX
    Current Employee - Tax Associate in Sugar Land, TX

    I have been working at H&R Block

    Pros

    The best thing about this company is that you level up each year and your pay is raised each year. Plus you start getting bonus after first year.

    Cons

    As a first year Tax Pro you have to work hard to get new clients to you. That means a lot of marketing.

    Advice to ManagementAdvice

    It has flexible time to work at this company. The atmosphere of the office was good.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. Master Tax Advisor, Enrolled Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block

    Pros

    Free Continuing Education for Enrolled Agent, unlimited access to H & R Block training courses. Excellent learning opprtunity

    Cons

    Not enough hours to be full time employee

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator in Denver, CO
    Current Employee - Marketing Coordinator in Denver, CO

    I have been working at H&R Block full-time (less than a year)

    Pros

    Great Teams
    Lots of Opportunity to grow

    Cons

    Seasonal Employment
    Obligatory off time

    Recommends
    Positive Outlook

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