HBOS

  www.hbosplc.com
  www.hbosplc.com

HBOS Reviews

Updated December 11, 2014
Updated December 11, 2014
20 Reviews
3.0
20 Reviews
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Recommend to a friend
Approve of CEO
HBOS Chairman Lord Dennis Stevenson
Lord Dennis Stevenson
6 Ratings

Employee Reviews

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  1.  

    Software developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Leeds, England (UK)
    Current Employee - Software Developer in Leeds, England (UK)

    I have been working at HBOS full-time (more than 3 years)

    Pros

    Flexible hours , relaxed work environment

    Cons

    location ( Halifax in west yorkshire)

    Salary

    Doesn't Recommend
    Positive Outlook
  2.  

    HBOS Branch life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Savings Specialist in London, England (UK)
    Former Employee - Savings Specialist in London, England (UK)

    I worked at HBOS

    Pros

    Some nice people (customers and colleagues), some notion of progression and movement. Inside. No chance of getting hurt other than untidy cables. Education is supported and there is an ethos of further education being vital for the business at all levels

    Cons

    A lot of restructuring of branches and the company means that progression is halted. Company values aren't adhered to. Sales vibe when there isn't anything good to sell along with the supposed customer focused values. Lots of mundane work which is monotonous and doesn't change from day to day. Feels very stagnant

    Advice to ManagementAdvice

    Support the staff more. Make it a more enjoyable workplace which is actually customer-centric not salesy. Provide paths for careers which actually pan out. Support the values and lead from the front not hiding at a desk

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Shoddy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Pudsey, England (UK)
    Former Employee - Senior Analyst in Pudsey, England (UK)

    I worked at HBOS full-time (more than 8 years)

    Pros

    A lot of the positions at HBOS Plc, especially in the IT division, are aimed at entry-level so this is a great place to get experience before moving on. The people in these areas tend to be quite young and as a result are very social if not the hardest working.

    Cons

    Poor Management doesn't even begin to describe HBOS Plc's Service Desk Management. I was personally singled out repeatedly and even moved to a Desk between a Service Manager and my Team Manager DESPITE being the top performer in the Department AND a specialist (SME) in Voice technologies such as VoIP. If your face fits you'll be absolutely fine but heaven help you if it doesn't. You don't have a chance even if like me you were one of the best performers.

    To put it into context; I had performance reviews of 'Exceeding Expectations' for the first six Years of my career yet when my Father had a serious stroke in 2007 the Service Manager told me there was no capacity for compassionate leave so I'd have to take it as Annual Leave. One of my colleagues had a similar experience and got a Month off with full pay. I spoke out about this and for the next two Years I was singled out for excessive micro-management and ended up leaving for a different department

    Advice to ManagementAdvice

    Get involved, a good start would be to send all the Service Managers 'back to the floor' so they can see what your Staff have to put up with.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Could have been great but the culture was all wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Manager in London, England (UK)
    Former Employee - Customer Manager in London, England (UK)

    I worked at HBOS full-time (more than 3 years)

    Pros

    great benefits, pension & bonus

    Cons

    The sales targets often being pressurised into thing that are not best for the customer.

    Advice to ManagementAdvice

    Listen to your staffs feedback.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    A great, fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Manager
    Former Employee - Insurance Manager

    I worked at HBOS full-time (more than 8 years)

    Pros

    Edgy
    Pushes boundaries
    Going places
    Place to build a career.
    Career development is taken seriously, a lot of opportunities for the right people to move quickly with a lot of support and development.

    Cons

    Too risky some would say!
    Unfortunately tainted by the financial crisis. I think it's important to note that a lot of the HBOS values live on within LBG and the new combined company is a great place to be.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Better than others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Programmer Manager in Edinburgh, Scotland (UK)
    Former Employee - IT Programmer Manager in Edinburgh, Scotland (UK)

    I worked at HBOS full-time (more than 5 years)

    Pros

    empowered
    good work life balance
    interesting work and opportunities
    strong work life balance

    Cons

    not a meritocracy
    cavalier approach
    very much reliant on who you know
    variable quality of management and support staff

    Advice to ManagementAdvice

    pay more attention to risk

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It was like travelling back in time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at HBOS full-time (more than 3 years)

    Pros

    There are established processes and committees for everything

    Cons

    Committee culture guarantees resistance to change, mediocre decisions and half-measure goals
    Talented people leave or are driven out

    Advice to ManagementAdvice

    Lack of talent and vision in management. learn how to reward risk-taking

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    dog eat dog environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Advisor in Aylesbury, England (UK)
    Former Employee - Customer Advisor in Aylesbury, England (UK)

    I worked at HBOS

    Pros

    got bonus scheme. when share price was up at a higher value.

    Cons

    mangers are not interested in how you feel, they just want the work done quicker and better. Colleagues moral very low in the whole deptarment.

    No opinion of CEO
  10.  

    High stress, low pay, poor systems, terrible performance standards model - list list could go on....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at HBOS

    Pros

    If you are really short of cash and need a job they have a high attrition rate at the lower levels and apparently they take pretty much anyone within reason.

    Cons

    The targets are fair (specifically excluding the way customer perception is measured), but this may be for the worse. There is a fairly good team attitude.

    Advice to ManagementAdvice

    Get rid of the new counter system (ICS) and at the very least admit you got it wrong and that the system is a dog.

    Doesn't Recommend
    No opinion of CEO
  11.  

    ok, similar to other banks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at HBOS

    Pros

    large company, scope to move about

    Cons

    some politics used Some work harder than others

    Advice to ManagementAdvice

    know your satff

    No opinion of CEO

HBOS Photos

Bank of Scotland, Beauly (Photo thanks to Geograph user Craig Wallace, Some Rights Reserved)
Bank of Scotland building (Photo thanks to Geograph user Stanley Howe, Some Rights Reserved)
Bank of Scotland (Photo thanks to Geograph user Mary and Angus Hogg, Some Rights Reserved)

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