HCC Insurance

  www.hcc.com
  www.hcc.com

HCC Insurance Reviews

Updated November 5, 2014
Updated November 5, 2014
36 Reviews
2.3
36 Reviews
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Recommend to a friend
Approve of CEO
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Christopher J.B. Williams
11 Ratings

Employee Reviews

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  1.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing
    Current Employee - Processing

    I have been working at HCC Insurance full-time

    Pros

    Friendly and approachable management; Work/life balance; clear definition of job goals; take actions to show appreciation of employees; paid early closure before major holidays

    Cons

    No clear path to promotion; feedback about job performance is rare

    Advice to ManagementAdvice

    Be honest about the ability to move up in the company.

    Recommends
    Approves of CEO
  2.  

    Learned a positive lesson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at HCC Insurance full-time

    Pros

    Financially strong company, doing better things for employees. Not sure why all the comments are about, but one thing is for sure, everyone speaks though their own perspective; in my point of view, if someone has so many negative things to say about a place and they actually take the time to write about it, they mean harm, so don't believe everything everyone writes. I learned my lesson and follow my gut to take this position: I'm happy I did and did not put a lot of weight in the negative comments.

    Cons

    Just like any company it has its cons, maybe I don't get to receive the perks of the upper management, but I understand, I'm not a manager.

    Advice to ManagementAdvice

    Get rid of the disgruntled employees, they do a lot of harm, even if it means to have more negative reviews here....

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Idiotic mid-level fraternity-style mgmt in a toxic, sexist, work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCC Insurance full-time (more than 5 years)

    Pros

    You get benefits and 2 weeks off a year. You can work in a nice office with parking

    Cons

    -terrible communication
    -no employee recognition (did not celebrate employees at all; had to buy each other birthday cakes, cards)
    - did not stock the break room with supplies. Coffee was out for weeks at a time
    - they are terribly insecure. They take everything personally. They don't know how to manage at all and have created a terrible work environment. They enjoyed controlling the office yet they wereterrible at their jobs. Last in, first to leave. Dress code-strict. No eating at desks.
    -they had a fake receptionist to make themselves feel important to the 5 visitors they get yearly (all about putting on a show). They only interacted with employees when there were visitors. Strangely, they were only interested in each other. Weirdest thing watching grown men take all bathroom breaks and lunches together
    -the office environment most likely resembles a morgue
    - they encourage employees to rat on one another. I was promised an office manager role if I did so
    -feels like there was no common goal in office
    -deadening silence in the office. Was so incredibly uncomfortable.

    Advice to ManagementAdvice

    Smaller offices need HR presence. No one is happy. We need the opportunity to rate/review the place we work

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCC Insurance full-time (more than 3 years)

    Pros

    Company parties, early closure before holidays.

    Cons

    Lots of favoritism, no opportunities for advancement, extra duties not listed in job description, low morale and zero teamwork from peers. Sneaky coworkers coming in extremely late, leaving early and not recording their time.

    Disapproves of CEO
  6.  

    Not A Bad Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCC Insurance full-time (more than an year)

    Pros

    I really enjoyed working here and really miss the place. The company as a whole is okay, nowhere near as bad as these negative reviews put it out to be. Just like in any company, do your work, be easy to work with, and you'll be fine here for a long time. The company is very stable and was always making bigger profits every year. You do get bonuses here for your hard work and get recognized for your efforts. Health insurance is really cheap compared to other companies. Company closed early before major holidays which was nice.

    Cons

    The location, it's just not a nice area to be in especially with all the construction going on. When I was there, an employee was assaulted and left unconscious in the middle of the afternoon near one of the gates which is why there are only 2 ways to enter the property now. Pay is lower than competitors, or at least that's what everyone complains about working there. Company loses many employees every year and doesn't seem to care.

    Advice to ManagementAdvice

    Give your employees less reasons to leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    The culture at HCC Insurance is toxic and miserable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at HCC Insurance as a contractor (more than 8 years)

    Pros

    Some of the employees who share your misery are pleasant (misery loves company).

    Cons

    An appalling void of leadership. Very insulated and arrogant executives. Observing the executives demonstrate bazaar favoritism to some who are deeply mistrusted and disliked throughout the entire organization is mystifying. The protection given to some of the worst members of the organization (poor performance/delivery obvious to the organization) at the expense of the best (who generally won't tolerate this behavior long and won't stay) creates insecurity, disdain, and mistrust for the executive team. HCC's reputation as a brutal, uncomfortable, unfulfilling, and unsupportive organization in the Houston community is well deserved.

    Advice to ManagementAdvice

    From the looks of these reviews, management doesn't heed "advice" (not surprising) so I'll refrain from wasting my time. Most employees are left to conclude that the executive's interests lie only in their personal gain, as these complaints have been consistent for years and nothing ever changes.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Houston, TX
    Current Employee - Information Technology in Houston, TX

    I have been working at HCC Insurance full-time (less than an year)

    Pros

    There are a lot of opportunities to learn and grow within the company, especially if you have a good work ethic and can produce results. Good pay and benefits. Management has done a great deal to improve morale and create a more inclusive culture. Very surprised by many of the negative reviews - it almost made me second guess my offer, but I'm glad I joined!

    Cons

    The decentralized business model presents a lot of challenges because many entities work in silos and refuse to unify. Communication can also be weak between different groups, departments, and entities. HR is a somewhat of a mess right now, so getting good candidates is not happening.

    Advice to ManagementAdvice

    Work harder at unifying subsidiaries and creating standard processes. You can still have a decentralized business model with standard processes and unified systems. Don't get greedy - reward your hard working employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    HCC is a changing environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrative in Houston, TX
    Current Employee - Systems Administrative in Houston, TX

    I have been working at HCC Insurance full-time (more than an year)

    Pros

    great learning opportunity for beginner

    Cons

    company is to strict on time management.

    Advice to ManagementAdvice

    .

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Not a good place to work. Working here in Houston for less than 1 year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Houston, TX
    Current Employee - Anonymous in Houston, TX

    I have been working at HCC Insurance (less than an year)

    Pros

    Good place to start off.

    Cons

    Against my better judgement I accepted this position and turned down a different one. I wish I hadn't!! Everything on here is true. I read the reviews and said I'll judge for myself and boy did I make a mistake. It seems like HRs job is to lie to people about what the job is just to get them in the door then everything changes. Trust these reviews. There have been almost 6 people quit from my department in less than 6 months. Very high turnover and no one seems to care. Money is everything around here... Not flexible not fun everyone and everything is so "professional" too much! Can't even wear jeans on Fridays. No kind of team building. Hard to work with the other locations and no one ever seems to know what they're doing. If you have another offer.. Take it don't come here. The location is horrible!!

    Advice to ManagementAdvice

    Show some thought and care for your employees. Let's have Fridays as Jean days like the rest of the world! Do some team building where people actually see management and interact with them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Less than impressed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCC Insurance

    Pros

    There are no pros to working here.

    Cons

    Micromanager. Location is horrible. High turnover and no one cares. Silly petty obsessions by upper management. Don't care about employees who are lower in the food chain. Only upper management is valued in this company. Too strict with time and attendance. No jeans on Friday. Not a fun environment. Hard to communicate with subsidiaries. I will not recommend anyone to work here!!!

    Advice to ManagementAdvice

    Show that you care about your employees and be more flexible.

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