HCR ManorCare

  www.hcr-manorcare.com
  www.hcr-manorcare.com

HCR ManorCare Reviews

Updated December 16, 2014
Updated December 16, 2014
283 Reviews
2.6
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HCR ManorCare President and CEO Paul A Ormond
Paul A Ormond
92 Ratings

Review Highlights

Pros
  • Decent pay for someone with the minimum qualifications (in 6 reviews)

  • Field staff is full of very special people (in 5 reviews)


Cons
  • Department heads bully employees and upper management allows them to get away with it (in 16 reviews)

  • No one cares about the emotional and verbal abuse that happens on a regular basis (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    PRN PT Heartland Health Care Center

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCR ManorCare as a contractor (more than an year)

    Pros

    Great manager; supportive and provides good mentoring. Friendly therapy staff. Most nurses are kind and helpful. Changed over from paper to digital documentation. Good variety of equipment

    Cons

    The one gym can get crowded. Some of the data entry can get repetitive as you have to enter info into different programs.

    Advice to ManagementAdvice

    Get better aides, make more room for rehabilitation department.

  2.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCR ManorCare

    Pros

    Good management, strong network and support with fellow co-workers

    Cons

    Lack of personal growth, lack of vacation time, benefits were not great

    Advice to ManagementAdvice

    Encourage CEUs and time off to obtain them

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Resident care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCR ManorCare

    Pros

    Staff adore residents and families and work hard to provide the best possible care

    Cons

    Staffing as in all healthcare today

    Advice to ManagementAdvice

    Higher salaries for the staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Company, not so great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CNA in Zephyrhills, FL
    Former Employee - CNA in Zephyrhills, FL

    I worked at HCR ManorCare full-time (more than 3 years)

    Pros

    Great People to work with and build relationships with.

    Cons

    Pay isn't "all that", good training.

  6.  

    MIcromanaged and terrible insurance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westminster, CO
    Current Employee - Anonymous Employee in Westminster, CO

    I have been working at HCR ManorCare full-time (less than an year)

    Pros

    Regional consultants really like to help and teach. There is room for advancement if you can handle the hell you have to go through to get there.

    Cons

    Poor pay and terrible insurance. I have never seen a company that is more micromanaged from corporate. The new administrator needs hospitalization for many mental problems.

    Advice to ManagementAdvice

    Advice to the administrator- Get a good psychiatrist and strong meds.

    Doesn't Recommend
    Negative Outlook
  7.  

    Exhausting!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Transitions Nurse
    Former Employee - Clinical Transitions Nurse

    I worked at HCR ManorCare full-time (more than 5 years)

    Pros

    Stable company with high value on compliance. Continuum of care (rehab facilities, home care, and hospice all owned by the same company ) made for a good business model .

    Cons

    Company is very conservative, resistant to new ideas, new ways of doing things. Still not using an electronic medical record, smart phones for clinical staff, or regular email communications. Aggressive sales philosophy often seems incompatible with hospice values.

    Advice to ManagementAdvice

    Stop burning out good people. People need time off and work-life balance. Stop praising staff by saying "she never says 'no'". That's actually a bad sign, predictive of burnout. 10-12 hour days on a routine basis has contributed to rapid turnover.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Horrible place to work!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Caregiver in Houston, TX
    Former Employee - Resident Caregiver in Houston, TX

    I worked at HCR ManorCare full-time (more than an year)

    Pros

    Residents
    Feels good to know you made a difference in their lives

    Cons

    15 month raises
    Low pay
    Tedious work
    Work shifts alone with 30 plus residents
    Supervisor wants you to lie to families to make them look good

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Staff seems nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCR ManorCare full-time

    Pros

    Staff willing to help residents

    Cons

    Long drive, call responsibility, staffing

    Advice to ManagementAdvice

    Over hire needed staff

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Over-worked too often

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Fond du Lac, WI
    Current Employee - CNA in Fond du Lac, WI

    I have been working at HCR ManorCare full-time (more than 3 years)

    Pros

    Caring individuals in the field. Great teamwork among field staff. Office culture is pleasant but too often seem far too Un-empathetic, which causes more stress in a very (at times) stressful job. Most Often get more empathetic feedback/support from other field staff.
    Communication often very good and although occasionally those involved on a case are not on the same page, this is rather quickly attempted to be corrected - often with success.

    Cons

    WORK - LIFE Balance is FAR on the back burner, especially for the RN case managers.
    Still using forms instead of reliable software on laptops for documentation - seems rather backwards & very inefficient - RNCM's often spend more time filling out forms than with the patients.

    Advice to ManagementAdvice

    OFTEN Recognize the wonderful team members you have and let them know they are an asset and the backbone of the organization. Don't allow workers to feel as though it's a thankless job - or have knee jerk reactions to mistakes made. Employees are human beings NOT machines...

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Unfriendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Supervisor in West Reading, PA
    Former Employee - RN Supervisor in West Reading, PA

    I worked at HCR ManorCare full-time (less than an year)

    Pros

    Patients and families are usually very grateful for the care the staff provides.
    Coworkers are mostly warm, and helpful.

    Cons

    Corporate has no concern for staff.
    If a problem occurs, corporate's concern is with finding someone to blame, rather than the root of the problem.

    Advice to ManagementAdvice

    Your staff is the lifeblood of your organization, turnover would be greatly reduced if they were treated like people rather than cogs in a machine.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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