HCR ManorCare

www.hcr-manorcare.com

HCR ManorCare Reviews

Updated January 23, 2015
Updated January 23, 2015
298 Reviews
2.6
298 Reviews
Rating Trends

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HCR ManorCare President and CEO Paul A Ormond
Paul A Ormond
100 Ratings

Review Highlights

Pros
  • Decent pay for someone with the minimum qualifications (in 6 reviews)

  • Field staff is full of very special people (in 5 reviews)


Cons
  • Department heads bully employees and upper management allows them to get away with it (in 16 reviews)

  • No one cares about the emotional and verbal abuse that happens on a regular basis (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    MIcromanaged and terrible insurance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westminster, CO
    Current Employee - Anonymous Employee in Westminster, CO

    I have been working at HCR ManorCare full-time (less than a year)

    Pros

    Regional consultants really like to help and teach. There is room for advancement if you can handle the hell you have to go through to get there.

    Cons

    Poor pay and terrible insurance. I have never seen a company that is more micromanaged from corporate. The new administrator needs hospitalization for many mental problems.

    Advice to ManagementAdvice

    Advice to the administrator- Get a good psychiatrist and strong meds.

    Doesn't Recommend
    Negative Outlook
  2.  

    Horrible place to work!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Caregiver in Houston, TX
    Former Employee - Resident Caregiver in Houston, TX

    I worked at HCR ManorCare full-time (more than a year)

    Pros

    Residents
    Feels good to know you made a difference in their lives

    Cons

    15 month raises
    Low pay
    Tedious work
    Work shifts alone with 30 plus residents
    Supervisor wants you to lie to families to make them look good

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Unfriendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Supervisor in West Reading, PA
    Former Employee - RN Supervisor in West Reading, PA

    I worked at HCR ManorCare full-time (less than a year)

    Pros

    Patients and families are usually very grateful for the care the staff provides.
    Coworkers are mostly warm, and helpful.

    Cons

    Corporate has no concern for staff.
    If a problem occurs, corporate's concern is with finding someone to blame, rather than the root of the problem.

    Advice to ManagementAdvice

    Your staff is the lifeblood of your organization, turnover would be greatly reduced if they were treated like people rather than cogs in a machine.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Staff seems nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCR ManorCare full-time

    Pros

    Staff willing to help residents

    Cons

    Long drive, call responsibility, staffing

    Advice to ManagementAdvice

    Over hire needed staff

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Over-worked too often

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Fond du Lac, WI
    Current Employee - CNA in Fond du Lac, WI

    I have been working at HCR ManorCare full-time (more than 3 years)

    Pros

    Caring individuals in the field. Great teamwork among field staff. Office culture is pleasant but too often seem far too Un-empathetic, which causes more stress in a very (at times) stressful job. Most Often get more empathetic feedback/support from other field staff.
    Communication often very good and although occasionally those involved on a case are not on the same page, this is rather quickly attempted to be corrected - often with success.

    Cons

    WORK - LIFE Balance is FAR on the back burner, especially for the RN case managers.
    Still using forms instead of reliable software on laptops for documentation - seems rather backwards & very inefficient - RNCM's often spend more time filling out forms than with the patients.

    Advice to ManagementAdvice

    OFTEN Recognize the wonderful team members you have and let them know they are an asset and the backbone of the organization. Don't allow workers to feel as though it's a thankless job - or have knee jerk reactions to mistakes made. Employees are human beings NOT machines...

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Rehab in Tacoma, WA
    Current Employee - Rehab in Tacoma, WA

    I have been working at HCR ManorCare

    Pros

    On paper, company has a fair, ethical set of policies. Nurses are dedicated and knowledgeable. CNAs helpful. Truly is a full time job, usually 8 hours per day. Great patients.

    Cons

    No orientation to rehab department supplies, typical dme locations, operation of computer programs required for various educational and documentation activities provided, and wants you to treat all patients, even those clearly refusing care. No 15 minute breaks, only 5 minute "breaks" between patients- just enough to go to the bathroom or get between patient rooms. Illegal and exhausting! Year round, hallways are 80+ degrees and humid, patient rooms much warmer. By far, the worst pay for working at a SNF in the region.

    Advice to ManagementAdvice

    Get whole building air conditioning, give rehab staff true 15 minute breaks.

    Doesn't Recommend
  8.  

    Dollar General

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Raleigh, MS
    Former Employee - Assistant Manager in Raleigh, MS

    I worked at HCR ManorCare full-time (more than 5 years)

    Pros

    Enjoyed working there alot. Enjoyed working with the public.

    Cons

    worked most holidays and weekends

    Advice to ManagementAdvice

    none

    Approves of CEO
  9.  

    Too many Chiefs, Not enough Indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Nurse Supervisor in Baltimore, MD
    Former Employee - RN Nurse Supervisor in Baltimore, MD

    I worked at HCR ManorCare full-time (more than a year)

    Pros

    emphasis placed on educating staff

    Cons

    high turnover of administrative personnel, most likely due to corporate micro-management

    Advice to ManagementAdvice

    Allow mid-management staff more autonomy

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Certified Nurse Aide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Houston, TX
    Current Employee - CNA in Houston, TX

    I have been working at HCR ManorCare full-time (more than 3 years)

    Pros

    Resident care of daily living groom bathing , etc.

    Cons

    staff works well with in the company, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Grand Rapids, MI
    Former Employee - Certified Nursing Assistant in Grand Rapids, MI

    I worked at HCR ManorCare full-time (more than a year)

    Pros

    A great, solid, management team

    Cons

    larger pt to provider ratio

    Advice to ManagementAdvice

    More floor staff. Lower the Nurse/Aide to patient ratio

    Recommends
    Positive Outlook
    No opinion of CEO

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