HD Supply Reviews

Updated April 24, 2015
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3.0
273 Reviews
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HD Supply CEO Joe DeAngelo
Joe DeAngelo
93 Ratings

Pros
  • Most important is the encouragement to have a healthy work/life balance (in 5 reviews)

  • Branch level associates are great people that are fun to work with (in 6 reviews)

Cons
  • Upper management has no clue about whats going on in the field (in 6 reviews)

  • Communication between the lines of business is poor (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Customer Service Representive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New Braunfels, TX
    Current Employee - Customer Service Representative in New Braunfels, TX

    I have been working at HD Supply full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very friendly atmosphere. Relatively easy job Good benefits. Good new style corporate philosophy. Good mix of old and young.

    Cons

    Sit down too much, so need to exercise.

    Advice to Management

    Very helpful

  2. Great company that puts employees first and deliver true value to our customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HD Supply full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always thinking about how we can be the best for our customers and doing so by supporting and caring about every employee. Best supply company out there!

    Cons

    Work load can be intense for some, but I like it that way so not a con. Expensive healthcare, but not really at the fault of the company either.

    Advice to Management

    Keep up the great work and our family culture.

  3. Easy job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HD Supply full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job. Just need attention to detail. I have worked for three different branches. Facilities, White Cap and Interior Solutions

    Cons

    Management has been for the most part, iffy. White Cap was ok, Interior solutions has been good. However Facilities was horrible. Boss would tell you to hurry up your orders every hour or so, then tell you to slow down for accuracy of picks. Any mispicks would be returned, however, one mispick and you were in bosses office. Many workers dragged their feet. Supervisor of the warehouse would typically pass the blame. Averaged a 12 hour day. Seemed to have little reward. Hence why I bounced around.

    Advice to Management

    Get better managers. You're a billion dollar corporation so protect your employees more and you will have a loyal crew.

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  5. Working for HD Supply has been a tremendous joy and I hope to be able to work there for at least another decade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HD Supply full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is an open-door policy which allows you to better communicate with leadership. Also, while there is plenty of work to be done, the atmosphere is unlike anywhere else I've been. That is, pretty much everyone is kind, fun, and knowledgable. Lastly, if you put in the work, you will be nicely compensated.

    Cons

    At various times throughout the year, the workload may feel overwhelming to some. Other than that, I don't have any complaints.

    Advice to Management

    Keep up the great work! It's refreshing to know that there are leaders out there that care about those who grind it out every day and are rewarded for doing so.

  6. Field Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Filed Accouint Representative in City Industry, CA
    Former Employee - Filed Accouint Representative in City Industry, CA

    I worked at HD Supply full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay. Set your own schedule, pre existing customer base. Good benefits. Lots of training from manufacturers and within the company.

    Cons

    A lot of stress since the company went public a couple of years ago. Low morale since the company purged more than 300 employees in July of 2014 and continued dismissal of key employees.

    Advice to Management

    Make the job fun again. It's hard to focus on your job when you are constantly worrying about when your time is going to come in terms of being let go.

  7. senior graphic designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at HD Supply

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Wonderful staff, lots of vacation, sick time, wellness time. Low pressure, easy going environment.

    Cons

    No opportunity to advance. Most senior staff are lifers due to the tons of time off. Any request for improvements are labeled as complaints and whining. Staff is treated with little professional respect. Any employee in the company who has a design direction gets to tell the designers what to do. There is no weight given to the designers ideas or input. One must agree with any and everyone in order to keep people happy.

    Advice to Management

    Listen to the staff, treat them with respect. Most of us have degrees in design and are well qualified to provide profitable sales oriented, informed direction.

  8. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Tampa, FL
    Former Employee - Product Specialist in Tampa, FL

    I worked at HD Supply full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid product offering, great employees, customer first mentality

    Cons

    computer systems are a little behind the times. Website needs to be stronger. Some divisions have virtually no ecommerce capability. Company doesn't allow new initiatives enough time to bear fruit and as a result lays off capable and competent employees when these initiatives are ended prematurely.

    Advice to Management

    Continue to keep your employees happy. Update the Ecommerce capabilities of some of your divisions. Don't be so quick to shut down new ventures and shed valuable employees.

  9. Helpful (1)

    Working in the warehouse doing material handling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate

    I have been working at HD Supply part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company that has a steady stream of business. They are flexible with schedules if you are a student. You get to operate power equipment.

    Cons

    It is usually a harsh environment to work in. You could be working in extreme cold or the opposite extreme heat. You will breath dust containing who knows what all day.

    Advice to Management

    Some management do not work together too well. This does not send a good message to employees. I always heard supervisors talking bad of each other.

  10. Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in San Diego, CA
    Current Employee - Intern - Hourly in San Diego, CA

    I have been working at HD Supply

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Managers that care
    -Practical work that grows the company
    -Class of interns

    Cons

    -Long hours
    -Not enough social events

    HD Supply Response

    Mar 24, 2015HR Leader

    Thank you for your review. We always appreciate when our associates take the time to provide us with feedback.

  11. Helpful (1)

    This company is not the company it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HD Supply

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    No pros for this positions

    Cons

    In my opinion they do not do a good job of hiring senior managers. Senior managers do not practice what they preach. Junior managers do all the work while senior managers get all the accolades and there is no work-life balance for junior managers because of the very long hours they work and the pay isn't comparable to the hour worked.

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