HDL Reviews

Updated September 8, 2014
Updated September 8, 2014
17 Reviews
2.6
17 Reviews
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HDL President, CEO & Co-Founder Tonya Mallory
Tonya Mallory
15 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Grass is Greener...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at HDL full-time

    Pros

    Great Benefits and some really awesome people work there. An effort put in to make a fun work atmosphere that does tend to fall short.

    Cons

    Quite a few people in upper positions lacking competence. Favoritism from some of the management while other do good work, depends on the department. Definitely looks better from the outside and once inside you wonder where the innovation is that everyone keeps talking about.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Love working at HDL, Inc.!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at HDL full-time for more than a year

    Pros

    Great benefits
    Fun and smart people
    Supportive Manager and Exec
     Innovative programs and testing

    Cons

    Clickiness in departments leads to tension

    Advice to ManagementAdvice

    Promote open communication in every department- Execs should meet with their teams once a quarter.
    Be open and honest about what is going on. We want HDL to succeed!

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It started off wonderfully but soon turned into high school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HDL full-time for more than 3 years

    Pros

    The benefits and PTO are outstanding and you would be hard pressed to find any other company to match HDL. They also provide numerous health programs and incentives, including an in house gym and exercise classes.

    Cons

    I would like to stress that while I cannot vouch for all management, the particular individuals of my department were like teenagers in high school. They participated in going out with employees after work and brought those friendships in with them the next day. In my experience, your hard work ethic and seniority counted for nothing if the lab manager did not like you and once a mistake was made it was never forgiven.

    Advice to ManagementAdvice

    I truly believe that HDL could be an awesome place to work if all management had a little more experience and did not let their emotions and personal feelings make decisions for them.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Total chaos, but employees treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Richmond, VA
    Former Employee - Senior Software Engineer in Richmond, VA

    I worked at HDL full-time for more than a year

    Pros

    They dont skimp on employees. Lots of perks and nice office space.

    Cons

    If you dont like having almost no direction and what little direction you do get changing with the wind...keep movin'

    Advice to ManagementAdvice

    Come up with a business plan and stick to it. Also find a way to make systems work together as a cohesive solution rather than a cobbled together scrap pile that leaks money by not reconciling billing systems with lab systems etc..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Dishonest,Unprofessional Lack credibility,Reject innovative ideas;Inability to admit lack of knowledge;Fascist CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Richmond, VA
    Current Employee - Sales in Richmond, VA

    I have been working at HDL full-time for more than 3 years

    Pros

    Employee Benefits - if they actually pay up - get it written into your contract else they won't give you what you are owed and like their clients, you'll end up in justice system suing HDL! Classy way of doing things.......words mean nothing - get it in writing!

    Cons

    Management- Dishonest, unprofessional, lack credibility hiring those they know, most of which lack any relevant skills & experience; promote those they like rather than those best suited skill-wise to the job; reject innovative ideas as they have no idea how to implement them; lack of knowledge of the industry; Sales Dept led by managers who have literally no commercial acumen; Product Dept contain managers who pass off other's work as their own with little knowledge of new products relying on intelligence of the real hard workers in order to keep their positions; Support Depts led by incompetent 'managers' leading to disgruntled clients. Company started off dishonestly and was sued as such with further cases pending in the legal system against a company which breeds unprofessional, unethical, deceitful & inexperienced managers whose backgrounds should be checked!!! Top tier Managers inc. CEO have absolutely no clue how to run a company - only how to make money leaving hundreds of healthcare practices unhappy and alarmed at what the true costs turn out to be from dealing with such a repulsively unprofessional and fascist company. Look up how this company started - first impressions are truly right.

    Advice to ManagementAdvice

    Check the backgrounds of middle tier and lower tier managers. Set competency reviews. Take ride in those that work at 'floor level - they're the ones that really keep your company going, When presented with innovative ideas and words of wisdom, don;t sack the employees - embrace them, admit to your own incompetencies - and learn from THEM!!!!

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    From amazing to Eh what's happening ?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at HDL for more than 3 years

    Pros

    Benefits
    On site gym, courses, health coaches
    Voluntary benefits including life, accident and cancer insurance.
    HRA/HSA accounts
    Identity theft program

    Cons

    Health benefits are considered by your blood test results and overall health score ( is that legal?)
    No inclimate weather considerations
    No work life balance ( your expected to be married to the job)
    No value in senior employes
    Management doesn't even hide 'playing favorites'
    No moral ( so low it's sticking to our shoes)
    Unbalanced work ethic
    Retaliation when your concerns are brought to HR
    The policy handbook is changed constantly as to assist in bending the company's own rules as often as the wind blows, in order to handle a situation to which HR decides that day they will not deal with/ be accountable for.
    Sweeping major event under the rug, in hopes to pull the wool over the CEO's eyes.
    Excessive protection of the 'favorites'
    Constant toss away of good loyal senior employees.

    Advice to ManagementAdvice

    Please get out of your chair and give value to the employees whom have been there longer then you, they are the ones who care about the core value of the suffering company. Fat cats are watching the company crumble while the loyal employes whom are overlooked are painstakingly trying to put the shards of glass back in place.
    You can only sabotage for so long before it catches up with you.

    Managers and supervisors are in positions they don't have the qualifications for, it's destroying the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Dream job turned into worst nightmare....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist  in  Richmond, VA
    Former Employee - Phlebotomist in Richmond, VA

    I worked at HDL full-time for more than 3 years

    Pros

    Good pay, excellent benefits, in house gym, overall benefit to patients

    Cons

    FAVORITISM...UNQUALIFIED SUPERVISORS/MANAGERS...RETALIATION IN THE FORM OF TERMINATION WHEN REPORTING 'unfair practices' and nonchalant attitudes when speaking with HR about discrimination/unfairness.

    Advice to ManagementAdvice

    Look closer at your managers and supervisors that CONTINUE to get rid of good employees that actually work and care about the company while they sit on their behinds and do much of nothin on top of passing their work to employees under them. Dont always 'assume' ' your friends' and 'higher ups' tell the truth in situations because there are some liars within HDL. Check with several other employees when there is a situation between a supervisor and regular employee and there you will find the truth. GOOD RIDDANCE

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    The true picture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HDL full-time for more than a year

    Pros

    Great benefits, competitive pay, unique working environments, awesome culture (fun atmosphere), opportunities to make an impact in the community for a healthier life.

    Cons

    Take ideas and innovations and hand them to upper management to do something with it. They encourage innovation, yet restrict you from fully doing anything with it as they allow the chiefs to change it and it doesn't even make any sense. They fear your potential and try to praise mediocrity to make you all feel as though we are exactly the same. Everyone is a winner culture, which we all know just feeds people BS. We are all just awesome and great yet no real attention to the real talent within the company. Basically, you get hired on and everything appears to be so revolutionary, but over time you realize that they just boost your ego to keep you going meanwhile they operate just like any other business. If you knew how they started the company, it would tell you where their loyalty lies and proves their ethics.....which means there aren't much. Creative on the outside, but limited on the inside.

    Advice to ManagementAdvice

    Stop sitting in your chairs collecting fat paychecks and hiring your friends to make more CFO's, CCO's, etc. and not acknowledge the staff you have that actually care about your business and want to make use of the ideas and innovations to make a difference.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technologist  in  Richmond, VA
    Current Employee - Lab Technologist in Richmond, VA

    I have been working at HDL full-time for more than a year

    Pros

    The obvious, great benefits and great environment

    Cons

    Time-off policies for current dept.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Looks Good from the Outside Looking In..Until You Are Actually In.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HDL full-time

    Pros

    Salaries, Benefits - the overall mission of the organization.

    Cons

    Nepotism, favoritism, gossiping, and a lot of cut throat individuals trying to get to the top. There are also many people in high level positions without the experience and credentials to be there. How can we learn from leaders who don't already know how to do what they were hired to do? A lot of indecisiveness exists as well.

    Advice to ManagementAdvice

    It starts from the top - please be aware of your words and actions and how it is perceived by the people who are trying to support you to bring the company to the next level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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