I have been working at HELP USA full-time for more than a year
Pros – After completing a 6 month probation period, the personal time is decent.
I learned many things while working here but I do not plan on returning.
Cons – There have been many cuts in budget therefore, the employees and clients suffer tremendously. The company is definitely based off of favoritism. You have to know the right people in order to have a decent experience while working at HELP.
At my site, the management was horrible. There was no support from management. You are given many tasks at the same time and not enough time to complete them. The expectations they have are unrealistic.
The turnover rate is high. It seems that those employees who do nothing are rewarded and those who actually do their job are threatened with write ups. The “good” employees are all looking for a way out while the “bad” employees have gotten so comfortable they have no intention of leaving.
The pay is low compared to other social service organizations.
Advice to Senior Management – Clean house.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-21 12:58 PDT
I worked at HELP USA full-time for more than 3 years
Pros – Work casual dress code, laid back atmosphere, helping the homeless / at risk people and families
Cons – Unprofessional environment, politically charged / territorial, lacks managerial oversight, irresponsible project deployment, avoidance of responsibilities in job ownership.
Advice to Senior Management – Do more and watch the staff. Have people be accountable for their work by addressing issues when they happen, not days or weeks later. Dissuade personnel from keeping issues hidden by holding them responsible when daily/ monthly work or projects are not completed. Be proactive and reactive to problems that arise and work with all departments/ sites, not just your own.
No, I would not recommend this company to a friend
2013-02-08 15:39 PST
I worked at HELP USA
Pros – There is a great team work within each site and the supervisors are supportive in balancing work and personal life. Immediate supervisors encourage you to seek promotions and build a career. I loved the team and clients I worked with.
Cons – Central office is detached no longer caring nor aware of what the employees or the clients they serve need. Very little communication, they just think you should assume that there wont be any raises and that even though the central office is closed for inclement weather the same rules dont apply to other sites. Very nasty top management
Advice to Senior Management – My advise to take a hard look at yourselves, and your leadership abilities. Not communicating, not bridging the gap due to the different job locations as far as team work and communications. Broken promises of coming more onsite and having the town meetings.
Yes, I would recommend this company to a friend
2011-09-05 18:21 PDT
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