HMS Holdings Reviews

Updated August 21, 2014
Updated August 21, 2014
65 Reviews

2.4
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HMS Holdings President & CEO Bill Lucia
Bill Lucia
40 Ratings

Review Highlights

Pros
  • Great coworkers and good work-life balance (in 6 reviews)

  • Great people with openness to discuss the organization and its needs (in 3 reviews)


Cons
  • Also leave aside any notion of maintaining work-life balance or pray that you are not asked to work overtime (in 4 reviews)

  • Terrible upper management, poor corporate culture, company doesn't care about employees - they only care about making (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Could be a great place to work, but needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings

    Pros

    I had a great manager and team
    They're open to change
    Lots of work

    Cons

    Lots of work
    stressful environment
    low pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Out of Touch with what is going on.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings

    Pros

    There was a clean place to work

    Cons

    Supervisors out of touch with what is going on.

    Advice to ManagementAdvice

    Management should know what the supervisors are doing.

  3.  

    Worst Management Structure & Growth Opportunies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at HMS Holdings full-time for more than 5 years

    Pros

    The people who actually do the work. The idea of helping entities established to assist those in need of healthcare, maximize their limited funding in the meeting their charter.

    Cons

    A new, outside management pyramid lacking knowledge of the company's business. Junior employees from outside companies brought in at executive and senior management levels that not only lack knowledge of the company's business, but also believe they are the only experts within the company having knowledge of metrics, analysis, and process improvement. A new regime of self-rewarding executives who rely on knowledgeable staff to "educate" them about the company's business while discounting those individuals for any of the successes.

    Advice to ManagementAdvice

    The CEO wants to double the size of the company within 5 years. Unless actions are taken to address system capacity and enhancement needs, as well as to redress the rampant cronyism endorsed by a recent executive vice president, the company will be lucky to maintain its marketshare in that time frame. Inabilities to appropriately address these issues have already resulted in recent contract losses as well as the loss of numerous employees who were the company's foundation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    STRESSFUL,LACK OF RESPECT FOR ITS EMPLOYEES AND CURRENTLY LOSING GOOD WELL TRAINED STAFF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings full-time for more than 8 years

    Pros

    THE ONLY PROS IS THE VACATION TIME

    Cons

    Long Working Hours, Management completely has no faith in its Employees No Reward for Hard Working Employees. Out of Expecations on the revenue to keep Share Prices Up. Company is going completely downhill now. New Management is running the company as an Insurance Company when it is not.

    Advice to ManagementAdvice

    Listen to your employees before you run it down!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Disappointed by the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eligibility Operations Team Lead  in  Irving, TX
    Former Employee - Eligibility Operations Team Lead in Irving, TX

    I worked at HMS Holdings full-time

    Pros

    Offers a remarkable program that should be helping hundreds of people

    Cons

    Lack of accountability in management is leading to a very discouraging and steady decline in service to clients

    Advice to ManagementAdvice

    Pay attention to what the actual workers are telling you instead of making operational decisions about work you know nothing about

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 3 people found this helpful  

    This company keeps driving talented people away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Irving, TX
    Former Employee - Software Engineer in Irving, TX

    I worked at HMS Holdings full-time for more than 5 years

    Pros

    If you just need a paycheck for your family or your retirement, this is probably the best place to coast along. You can surf the web on your PC or mobile phone all day long, as long as you know how to whine about your work and whom to kiss ass.

    Cons

    No chance of career development, no opportunities to learn new stuff, and you repeat doing the same thing over and over again.

    Managers treat employees like labors. If you finish your work early, you are rewarded by doing other underperformer's work, because they just want their things get done so that they have something to report to their managers.

    Nobody here cares about the quality, or anything long-term. Higher-ups keep talking about how to make money in the short-run.

    Executive lives in their own Fantasy World and there is a huge gap between what they think what is going on and what is actually going on.

    Advice to ManagementAdvice

    Get out of your office and these never-ending meetings, start talking to your employees, and stop day-dreaming about your own Fantasy World.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It was very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMS Holdings full-time

    Pros

    The people. There is training available if you want it. Great benefits and life work balance.

    Cons

    It grew too fast and the infrastructure is trying to keep up. Many of the newer Program and Account Managers do not know the services or the operation.

    Advice to ManagementAdvice

    Slow down. Spend some time and money on the infrastructure and be sure your reps understand the business.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Irving, TX
    Former Employee - Systems Analyst in Irving, TX

    I worked at HMS Holdings as an intern for less than a year

    Pros

    Good work life balance and great culture.

    Cons

    Continuous shifting around caused from growing pains.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Provider Relation Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relation Team Lead  in  Irving, TX
    Former Employee - Provider Relation Team Lead in Irving, TX

    I worked at HMS Holdings full-time for more than 5 years

    Pros

    Excellent hours, flexible work/life balance, fair pay rate, fun place to work, loyal friends

    Cons

    Supervisor/Manager are too personal, if you are a not of the click they find ways to get rid of you, no exit interview

    Advice to ManagementAdvice

    Please pay more attention to your employee not in upper management position

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    PROVIDER OPERATIONS REP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MCO and RAC Specialist  in  Irving, TX
    Current Employee - MCO and RAC Specialist in Irving, TX

    I have been working at HMS Holdings full-time for more than a year

    Pros

    Great Manager, Great Holidays (MLK, Presidents Day)

    Cons

    Horrible Pay, No room for advancement, horrible upper management, no Christmas parties

    Advice to ManagementAdvice

    PAY YOUR QUALITY PEOPLE WHAT THEY ARE WORTH.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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