HMS Holdings
2.6 of 5 63 reviews
www.hms.com Irving, TX 1000 to 5000 Employees

HMS Holdings Reviews

Updated May 16, 2014

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2.6 63 reviews

                             

46% Approve of the CEO

HMS Holdings President & CEO Bill Lucia

Bill Lucia

(39 ratings)

33% of employees recommend this company to a friend
63 Employee Reviews
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Review Highlights

Pros:
  • "Great coworkers and good work-life balance"
    in 6 reviews
  • "Great people with openness to discuss the organization and its needs"
    in 3 reviews
Cons:
  • "Also leave aside any notion of maintaining work-life balance or pray that you are not asked to work overtime"
    in 4 reviews
  • "Terrible upper management, poor corporate culture, company doesn't care about employees - they only care about making"
    in 4 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Approves of CEO

     

    Could be a great place to work, but needs some work

    Anonymous Employee (Current Employee)

    ProsI had a great manager and team
    They're open to change
    Lots of work

    ConsLots of work
    stressful environment
    low pay

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    STRESSFUL,LACK OF RESPECT FOR ITS EMPLOYEES AND CURRENTLY LOSING GOOD WELL TRAINED STAFF

    Anonymous Employee (Current Employee)

    ProsTHE ONLY PROS IS THE VACATION TIME

    ConsLong Working Hours, Management completely has no faith in its Employees No Reward for Hard Working Employees. Out of Expecations on the revenue to keep Share Prices Up. Company is going completely downhill now. New Management is running the company as an Insurance Company when it is not.

    Advice to Senior ManagementListen to your employees before you run it down!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Disappointed by the decline

    Eligibility Operations Team Lead (Former Employee)
    Irving, TX

    ProsOffers a remarkable program that should be helping hundreds of people

    ConsLack of accountability in management is leading to a very discouraging and steady decline in service to clients

    Advice to Senior ManagementPay attention to what the actual workers are telling you instead of making operational decisions about work you know nothing about

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    3 people found this helpful  

    This company keeps driving talented people away.

    Software Engineer (Former Employee)
    Irving, TX

    ProsIf you just need a paycheck for your family or your retirement, this is probably the best place to coast along. You can surf the web on your PC or mobile phone all day long, as long as you know how to whine about your work and whom to kiss ass.

    ConsNo chance of career development, no opportunities to learn new stuff, and you repeat doing the same thing over and over again.

    Managers treat employees like labors. If you finish your work early, you are rewarded by doing other underperformer's work, because they just want their things get done so that they have something to report to their managers.

    Nobody here cares about the quality, or anything long-term. Higher-ups keep talking about how to make money in the short-run.

    Executive lives in their own Fantasy World and there is a huge gap between what they think what is going on and what is actually going on.

    Advice to Senior ManagementGet out of your office and these never-ending meetings, start talking to your employees, and stop day-dreaming about your own Fantasy World.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    It was very good.

    Anonymous Employee (Former Employee)

    ProsThe people. There is training available if you want it. Great benefits and life work balance.

    ConsIt grew too fast and the infrastructure is trying to keep up. Many of the newer Program and Account Managers do not know the services or the operation.

    Advice to Senior ManagementSlow down. Spend some time and money on the infrastructure and be sure your reps understand the business.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    PROVIDER OPERATIONS REP

    MCO and RAC Specialist (Current Employee)
    Irving, TX

    ProsGreat Manager, Great Holidays (MLK, Presidents Day)

    ConsHorrible Pay, No room for advancement, horrible upper management, no Christmas parties

    Advice to Senior ManagementPAY YOUR QUALITY PEOPLE WHAT THEY ARE WORTH.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Great Company

    Systems Analyst (Former Employee)
    Irving, TX

    ProsGood work life balance and great culture.

    ConsContinuous shifting around caused from growing pains.

    Advice to Senior ManagementKeep it up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Provider Relation Team Lead

    Provider Relation Team Lead (Former Employee)
    Irving, TX

    ProsExcellent hours, flexible work/life balance, fair pay rate, fun place to work, loyal friends

    ConsSupervisor/Manager are too personal, if you are a not of the click they find ways to get rid of you, no exit interview

    Advice to Senior ManagementPlease pay more attention to your employee not in upper management position

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    1 person found this helpful  

    Silo style company with no commitment to change

    Anonymous Employee (Former Employee)

    ProsGreat people with openness to discuss the organization and its needs.

    ConsPoor communication, do not follow through on what they say they want to do.

    Advice to Senior ManagementFollow through with commitments to change and improve the organization.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Analyst

    Anonymous Employee (Current Employee)

    ProsGreat Place to work Friendly People

    ConsHigh turn over rate can make it hard for a team to function efficiently

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Glassdoor is your free inside look at HMS Holdings reviews and ratings — including employee satisfaction and approval rating for HMS Holdings CEO Bill Lucia. All 63 reviews posted anonymously by HMS Holdings employees.