HMS Holdings Reviews

Updated October 10, 2014
Updated October 10, 2014
66 Reviews
2.1
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HMS Holdings President & CEO Bill Lucia
Bill Lucia
41 Ratings

Review Highlights

Pros
  • Great coworkers and good work-life balance (in 6 reviews)

  • Great people with openness to discuss the organization and its needs (in 3 reviews)


Cons
  • Also leave aside any notion of maintaining work-life balance or pray that you are not asked to work overtime (in 4 reviews)

  • Terrible upper management, poor corporate culture, company doesn't care about employees - they only care about making (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Could be a great place to work, but needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings

    Pros

    I had a great manager and team
    They're open to change
    Lots of work

    Cons

    Lots of work
    stressful environment
    low pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Run away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caseworker in Irving, TX
    Current Employee - Caseworker in Irving, TX

    I have been working at HMS Holdings full-time (more than 3 years)

    Pros

    There is too many negatives that outweigh the positives

    Cons

    Health Insurance expensive
    Favoritism
    Upper Management has no clue
    No opportunity for growth
    Bad employees are rewarded and good employees leave

    Advice to ManagementAdvice

    Stop with the smoke and mirrors, with all your boasting when the truth is our systems are horrible, there is no training, management is inept and hardly in the office, and there are no consequences for bad actions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Run! One star is generous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings full-time (more than 5 years)

    Pros

    None that comes to mind. You can max out on PTO time (27 days) if you make it past 5 years.

    Cons

    This company is like ship that lost its rudder - floundering looking for direction and saving. New executives brought in who do not understand the business. Executives who are interested in winning "industry" awards on communication but don't walk the talk. New initiative to recognized employees but no mention of performance incentives. There is no reason to go above and beyond expectations. You won't get rewarded.

    Advice to ManagementAdvice

    Get rid of executives like Bill Lucia, Cynthia Nustad, etc. The old saying "put your money where your mouth is". Management doesn't believe in this old saying. There is no culture or values in this organization. Build some so employees are proud to work here!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Out of Touch with what is going on.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings

    Pros

    There was a clean place to work

    Cons

    Supervisors out of touch with what is going on.

    Advice to ManagementAdvice

    Management should know what the supervisors are doing.

  6.  

    Worst Management Structure & Growth Opportunies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at HMS Holdings full-time (more than 5 years)

    Pros

    The people who actually do the work. The idea of helping entities established to assist those in need of healthcare, maximize their limited funding in the meeting their charter.

    Cons

    A new, outside management pyramid lacking knowledge of the company's business. Junior employees from outside companies brought in at executive and senior management levels that not only lack knowledge of the company's business, but also believe they are the only experts within the company having knowledge of metrics, analysis, and process improvement. A new regime of self-rewarding executives who rely on knowledgeable staff to "educate" them about the company's business while discounting those individuals for any of the successes.

    Advice to ManagementAdvice

    The CEO wants to double the size of the company within 5 years. Unless actions are taken to address system capacity and enhancement needs, as well as to redress the rampant cronyism endorsed by a recent executive vice president, the company will be lucky to maintain its marketshare in that time frame. Inabilities to appropriately address these issues have already resulted in recent contract losses as well as the loss of numerous employees who were the company's foundation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    STRESSFUL,LACK OF RESPECT FOR ITS EMPLOYEES AND CURRENTLY LOSING GOOD WELL TRAINED STAFF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMS Holdings full-time (more than 8 years)

    Pros

    THE ONLY PROS IS THE VACATION TIME

    Cons

    Long Working Hours, Management completely has no faith in its Employees No Reward for Hard Working Employees. Out of Expecations on the revenue to keep Share Prices Up. Company is going completely downhill now. New Management is running the company as an Insurance Company when it is not.

    Advice to ManagementAdvice

    Listen to your employees before you run it down!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Disappointed by the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eligibility Operations Team Lead in Irving, TX
    Former Employee - Eligibility Operations Team Lead in Irving, TX

    I worked at HMS Holdings full-time

    Pros

    Offers a remarkable program that should be helping hundreds of people

    Cons

    Lack of accountability in management is leading to a very discouraging and steady decline in service to clients

    Advice to ManagementAdvice

    Pay attention to what the actual workers are telling you instead of making operational decisions about work you know nothing about

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 4 people found this helpful  

    This company keeps driving talented people away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Irving, TX
    Former Employee - Software Engineer in Irving, TX

    I worked at HMS Holdings full-time (more than 5 years)

    Pros

    If you just need a paycheck for your family or your retirement, this is probably the best place to coast along. You can surf the web on your PC or mobile phone all day long, as long as you know how to whine about your work and whom to kiss ass.

    Cons

    No chance of career development, no opportunities to learn new stuff, and you repeat doing the same thing over and over again.

    Managers treat employees like labors. If you finish your work early, you are rewarded by doing other underperformer's work, because they just want their things get done so that they have something to report to their managers.

    Nobody here cares about the quality, or anything long-term. Higher-ups keep talking about how to make money in the short-run.

    Executive lives in their own Fantasy World and there is a huge gap between what they think what is going on and what is actually going on.

    Advice to ManagementAdvice

    Get out of your office and these never-ending meetings, start talking to your employees, and stop day-dreaming about your own Fantasy World.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It was very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMS Holdings full-time

    Pros

    The people. There is training available if you want it. Great benefits and life work balance.

    Cons

    It grew too fast and the infrastructure is trying to keep up. Many of the newer Program and Account Managers do not know the services or the operation.

    Advice to ManagementAdvice

    Slow down. Spend some time and money on the infrastructure and be sure your reps understand the business.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Irving, TX
    Former Employee - Systems Analyst in Irving, TX

    I worked at HMS Holdings as an intern (less than an year)

    Pros

    Good work life balance and great culture.

    Cons

    Continuous shifting around caused from growing pains.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    No opinion of CEO

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