HMS Holdings Reviews

Updated August 24, 2015
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1.8
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HMS Holdings President & CEO Bill Lucia
Bill Lucia
61 Ratings

Pros
  • Great coworkers and good work-life balance (in 6 reviews)

  • You can develop wonderful, lifelong friendships with some great people (in 5 reviews)

Cons
  • The mid-level management is as bad as it gets (in 4 reviews)

  • Terrible upper management, poor corporate culture, company doesn't care about employees - they only care about making (in 5 reviews)

More Pros and Cons

104 Employee Reviews

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  1. Helpful (1)

    Poorly managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time (More than a year)

    Pros

    Good affordable benefits and conveniently located in Manhattan

    Cons

    Management was not at all flexible with hours or processes.


  2. Helpful (2)

    Company is lost

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time

    Pros

    Great work/life balance, co-workers became friends. Enjoyed the overall work responsibilities.

    Cons

    Constant state of change. Non-existent culture. Silo-ed work efforts. No room for growth. Company seems to be in a reduction phase.

    Advice to Management

    Follow through with work initiatives. Abandon the QPA system, and stop micro-managing full time employees. Over complication of basic procedures. New leaders are clueless and driving the company into the ground. Listen to your people! Leadership uses smoke and mirrors to twist poor performance for executives. Acknowledge failed initiatives, and finalize a company growth plan. What is the vision?


  3. Helpful (2)

    Decide what we do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time

    Pros

    Some of the people here are great. I've worked with many intelligent and caring individuals. They care about what they are doing and strive to have the best job completed

    Cons

    No consistency. Everything is changing constantly and those changes re never shared with others. Low pay

    Advice to Management

    Decide what we do and do it well. Then be concerned about adding additional business to our scope.


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  5. Helpful (1)

    My review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMS Holdings (More than a year)

    Pros

    Company has great benefits, and what i do for the company inspires me the most to keep going.

    Cons

    Depending on where you begin, there is not much room for growth and very hard to bonus.


  6. Helpful (2)

    From Great to Fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Irving, TX
    Current Employee - Operations Analyst in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work-life balance. Some good coworkers.

    Cons

    No growth opportunity, poor communication by management, lots of money spend by and for upper tier management. And a recent cost savings measure - styrofoam coffee cups - no response by clueless management despite many many complaints by staff. Management generally CLUELESS and OUT OF TOUCH.

    Advice to Management

    Get rid of the bloated VPs and hire better employees at lower and mid levels - with better pay. Lose the 'executive floor' and mingle with the staff.


  7. Medicare Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HMS Holdings (More than 3 years)

    Pros

    Flexible work schedule. The benefit package was decent.If you need your blood pressure raised, this is the job for you.

    Cons

    Managers are hired which do not speak English to work with remote workers and little experience if any with medical review. Poor communication. Promotions/bonuses are based on popularity not ability to the job. Cliques galore! Less than half my training class made it through orientation. Expectations for completion of work were unrealistic.

    Advice to Management

    Actually open the regulations and read them! Integrity goes a long ways. Actually hire managers who know how to manage!


  8. Caseworker- Run Run as fast as you can!!!! DO NOT APPLY I'LL TELL YOU WHY!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caseworker in Houston, TX
    Current Employee - Caseworker in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HMS Holdings full-time (More than 5 years)

    Pros

    You develop great relationships with your Co- Workers until they all start leaving one by one

    Cons

    Where to start. Horrible co. Horrible Mgt. NO ONE CARES WHAT U THINK OR HOW TO MAKE PROCESSES BETTER. Middle to Upper Mgt WILL NOT reply TO UR Emails, HMS will suck the life out of u, u will do the jobs of several ppl for low pay, u will be a target if u question anything! The co. Cares abt cutting expenses, numbers and metrics. You will tell the QPA system Everytime U Click An item, Print, Answer A call, Go To THE restroom, Break ROOM, internet and even sneeze!! U ARE Micro managed to a tee all to earn a bonus u will nvr see. They will make sure of it by any means necessary. They don't care abt u or ur ideas. New Mgt has, run this co.in the ground, high turnover rate. No job growth unless the person over u quits. You Will not move up in this co. No matter how hard u work. If ur in a Satellite office they really Cld care, less abt u they want all business in Texas like a call center. Every week there is a new change. If u want to work overtime, be frustrated,low pay, tons of government work, work the job of 3 ppl or more and be micro managed and absolutely no job growth unless u move to Texas then this is the job for you!! Good Luck Hms how many million dollar contracts have u lost this year?? Smh. Oh yeah the training sucks!! No manuals just hear say!

    Advice to Management

    Listen to the ppl whose been here and who do the work. MAKE THEM FEEL THAT THE Truth WILL NOT MAKE Them a Target!! THIS IS, NOT UHC . Those ppl u hired need to go. You don't see that you've lost great workers and contracts because the ppl u brought in that u paid top $$ for don't know what they're doing when it comes to this type of work. Those surveys u force us to fill out doesn't work. Go back to the old HMS way and take heed to better serve the needs of the clients and company or pretty soon u wont have one. Apparently PCG gets it!!


  9. Helpful (1)

    Great company, monotonous work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HMS Holdings full-time

    Pros

    - Training in my department was thorough and on going. - Given independence to handle my contracts. No micromanaging. - Felt the company cared about its employees.

    Cons

    - The work became tedious after awhile, which can be draining on a creative type like myself.


  10. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Irving, TX
    Current Employee - Operations Analyst in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time (More than a year)

    Pros

    With the way the reorganization is still going and the stock plummeting, there are none that I can think of. Absolutely none.

    Cons

    This company has absolutely no value for any of their employees. They get contracts and have no labor force to do the work. Bringing in MCO employees to run the business was the failure of many contracts and the termination of good people that knew the programs. The integrity of this company is now heard on the street. Only way at this point is down...........

    Advice to Management

    Sell your company once and for all and stop hurting your employees and their families and leading them down a track of destruction which you created .


  11. Office politics everywhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Irvine, CA
    Current Employee - Developer in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time

    Pros

    You have a job and can make some money. The atmosphere is not strict. There are people who like team lunch a lot.

    Cons

    Office politics is everywhere from top to bottom. Leaders must be a master in flattery and does not need to know the project at all. Good and talented people who work hard will be treated like idiot. Manager and other clever coworkers who follows the company values (office politics winner is King) will take advantage of the talented people and throw them away when the work is done. Reward will be given to the people who use them. It makes good employees feel very disappointed.

    Advice to Management

    Change the culture and values



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